2016 Ram 1500 Power Train

WITH ENGINE RUNNING IN MY DRIVEWAY. I PUT IT HE TRUCK IN PARK GOT OUT OF THE VEHICLE AND THE VEHICLE STARTED MOVING FORWARD, RUNNING INTO MY GARAGE DOOR I TOOK IT TO THE DEALER. THE DEALER SAID THEY SAW A PROBLEM AND WOULD NOT RELEASE THE TRUCK UNTIL CHRYSLER INVESTIGATE IT. THEY HAD THE TRUCK FOR A MONTH WHILE THEY INVESTIGATE IT. I WAS TOLD BY CHRYSLER THEY COULD NOT FIND ANYTHING WRONG. HOWEVER THEY DID DO A SOFTWARE UPDATE FOR THE TRANSMISSION. THIS WAS ALL WITHIN THE FIRST MONTH THAT I HAD THE VEHICLE (BRAND-NEW ).

WHILE TRUCK IS PLACED IN PARK IT BEGAN TO ROLL BACK WHILE ON HILL. THIS HAS OCCURRED MULTIPLE TIMES. PARKING BREAK IS NOT ALWAYS STRONG ENOUGH TO HOLD WIGHT OF TRUCK ON INCLINE.

LOCATION - FAIRBANKS, ALASKA. TIME - 5PM ON 11/25/2016 THE VEHICLE WAS DRIVEN 50 FT AROUND THE CORNER OF THE BUILDING INTO A PARKING LOT ON FLAT GROUND, BROUGHT TO A COMPLETE STOP POINTED IN THE DIRECTION OF A SLIGHT INCLINE, THE DIAL SHIFTER WAS THEN TURNED TO THE LEFT TO SELECT PARK AT WHICH TIME THE DRIVER EXITED THE VEHICLE. IMMEDIATELY AFTER STEPPING OUT OF THE VEHICLE AND BEFORE THE DRIVER COULD EVEN CLOSE THE DOOR THE VEHICLE STARTED TO CREEP FORWARD. DUE TO THE SLICK CONDITIONS IN THE PARKING LOT THE DRIVER WAS UNABLE TO CATCH UP WITH THE VEHICLE RIGHT AWAY. AS A RESULT THE VEHICLE TRAVELED APPROXIMATELY 10 FT BEFORE MAKING CONTACT WITH ANOTHER VEHICLE IN THE PARKING LOT AS THE DRIVER REENTERED THE VEHICLE AND BROUGHT IT TO A STOP AGAIN. NO ONE WAS HURT AND ONLY MINOR COSMETIC DAMAGE WAS CAUSED TO THE TWO VEHICLES. FURTHER INSPECTION OF THE RAM 1500 BY THE DEALER SHOWED ICE BUILDUP AROUND THE PARK RELEASE PREVENTING IT FROM WORKING PROPERLY.

WHILE VEHICLE WAS IDLING IN PARK IT BEGAN TO ROLL BACKWARDS DOWN MY DRIVEWAY WITH MY WIFE IN PASSENGER SEAT. I HAD TO RUN AFTER IT AND AS SOON AS I OPENED DRIVER DOOR IT CAME TO A FULL STOP. VEHICLE WAS IN 4 WHEEL DRIVE MODE AT THE TIME. AGAIN VEHICLE WAS IN PARK!

I HAD RECEIVED THIS DODGE RAM AS A RENTAL WHILE MY TRUCK WAS GETTING BODY WORK DONE. BEFORE I PICKED UP MY SON AT SCHOOL I STOPPED AT MY HOUSE TO EMPTY OUT SOME WORK TOOLS TO MAKE ROOM FOR HIM. I PUT THE TRUCK IN PARK WITH THE ROTARY DIAL ON A SLIGHT INCLINE ON MY LANEWAY I SHUT THE TRUCK OFF AND WALKED TOWARDS MY FRONT DOOR. AS I WALKED AWAY FROM THE TRUCK I HEARD THE SNOW COMPRESSING BEHIND ME. I TURNED AROUND AND SEEN THE TRUCK ROLLING BACKWARDS DOWN MY LANEWAY. MY REACTION WAS TO CHASE THE TRUCK THINKING I MUST HAVE FORGOT TO PUT IT IN PARK. I CAUGHT UP WITH THE TRUCK THREW THE DOOR OPEN AND JUMPED IN. I PUT THE BRAKE ON AND NOTICED IT WAS IN PARK. I TURNED THE TRUCK ON AND DROVE IT BACK UP THE LANEWAY. I THEN TRIED TO PUT IT IN PARK AGAIN AND LET MY FOOT OFF THE BRAKE. IT ROLLED BACK AGAIN SO I DROVE IT FORWARD AGAIN AND TRIED PARK AGAIN WITH NO RESPONSE FROM THE TRANSMISSION AND IT ROLLED BACK AGAIN. I THEN TURNED THE TRUCK AROUND AND BACKED UP THE LANEWAY AND PUT IT IN PARK AND LET OFF THE BRAKE. THE TRUCK THEN ENGAGED IN PARK BUT WOULD THEN CHUG ITS WAY DOWN THE LANEWAY BUT IN A SLOWER MANNER. AFTER PICKING UP MY BOY AT SCHOOL I PARKED MY TRUCK IN MY SHOP AND WENT IN THE HOUSE. AFTER HALF AN HOUR MY ADRENALINE WORE OFF AND MY HAND, WRIST AND ARM STARTED TO HURT. I WENT TO THE HOSPITAL AND RECEIVED X-RAYS, I ENDED UP TEARING MY LIMB MUSCLES FROM OPENING THE DOOR HANDLE AND JUMPING INTO THE TRUCK. I CALLED THE RENTAL COMPANY TO LET THEM KNOW AND DEMANDED A DIFFERENT VEHICLE. I DO HAVE PICTURES OF THE REGISTRATION FROM THE RENTAL COMPANY AND MY DOCTORS NOTES ON MY PHONE BUT I AM HAVING DIFFICULTIES UPLOADING THEM TO MY COMPUTER RIGHT NOW. *TR

VEHICLE WAS BACKED INTO A RESIDENTIAL GARAGE. STARTED VEHICLE AND PULLED FORWARD OUT OF GARAGE. PLACED VEHICLE IN PARK AND EXITED THE VEHICLE WITH THE ENGINE RUNNING. UPON EXITING, VEHICLE BEGAN TRAVELING IN REVERSE AND TRAVELED BACKWARDS INTO THE GARAGE HITTING ANOTHER VEHICLE AND THE GARAGE WALL. HAVE OWNED THE VEHICLE FOR 8.5 MONTHS AND APPROX. 21,000 MILES AND IS VERY FAMILIAR WITH THE "ROTARY SHIFTER". HAVE NOTICED A FEW OTHER OCCASIONS THAT THE TRANSMISSION WAS PLACED IN PARK AND AN ONSCREEN WARNING CAME UP "VEHICLE NOT IN PARK". 17 DAYS PRIOR TO THIS ACCIDENT THE VEHICLE WAS PLACED IN PARK AND WHEN THE OWNER EXITED THE VEHICLE AND CAME TO THE REAR, HE NOTICED THE REVERSE LIGHTS WERE ON HOWEVER THE VEHICLE DID NOT MOVE DUE THE INCLINE IT WAS PARKED ON. I BELIEVE THE ROTARY SHIFTER FOR THE TRANSMISSION IS FAULTY.

WHILE TRUCK IS SITTING IN PARK AND UNATTENDED, THE TRUCK WILL ROLL BACKWARDS SOMETIME A COUPLE INCHES SOMETIMES A FEW YARDS

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED WITH THE SHIFT SELECTOR IN THE PARK POSITION, THE CONTACT EXITED THE VEHICLE. THE CONTACT THEN NOTICED THAT THE VEHICLE WAS ROLLING BACKWARDS INDEPENDENTLY. THE CONTACT STATED THAT WHILE ATTEMPTING TO RE-ENTER THE VEHICLE, THE CONTACT WAS DRAGGED DOWN A HILL. THE VEHICLE CRASHED THROUGH TWO TREES, A SWING SET, AND ALSO A PROPANE TANK. THE CONTACT SUSTAINED SEVERAL FRACTURED RIBS, FRACTURED STERNUM, BRUISED LUNGS, FRACTURED RIGHT SHOULDER, TORN MUSCLES, ELBOW CONTUSION, AND MULTIPLE LACERATIONS WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,621. UPDATED 03/01/17 *BF *CN

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE GEAR SHIFTED TO REVERSE INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO THE WALL. THE CONTACT STATED THAT THERE WAS NO OCCUPANT IN THE VEHICLE AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

WHILE SERVICING A CUSTOMERS 2016 RAM 1500 PICK UP PULLED TRUCK UP TO DOOR,PLACED KNOB SHIFTER IN TO PARK, GOT OUT AND WALKED UP BESIDE TRUCK AS I GOT TO L/F WHEEL TRUCK STARTED TO MOVE FORWARD TURNED AROUND TO GET BACK IN TRUCK SHOWED TO BE IN DRIVE. TRUCK PROCEDED TO ROLL THROUGH DOOR AND CAME TO A STOP. NO WAN WAS INJURED DAMAGE WAS LIMATED TO TRUCK AND DOOR.

I HAVE A 2016 RAM 1500 ECO DIESEL. TRUCK NOW HAS 16K ON IT AND HAVE HAD IT SINCE NEW 08/05/16. TRUCK WENT TO THE DEALER AT ITS FIRST SERVICE 7,138 AND FLUID LEAK. TRANSMISSION WAS REPAIRED FOR A LEAK AT THE TRANSFER TUBES BETWEEN HEAT EXCHANGER AND TRANSMISSION CASE 09/25/2016. TRUCK WENT IN FOR SERVICE 14,381 AND AGAIN TRANSMISSION LEAK NEEDED TO BE FIXED. TRANSMISSION PAN GASKET DRAIN PLUG AND FLUID REPLACED 02/01/17. TRUCK IN NOW AT 16,235 05/31/2017 AND IS GOING IN AGAIN FOR A TRANSMISSION LEAK.

TL* THE CONTACT OWNS A 2016 RAM 1500. WHEN THE CONTACT PLACED THE VEHICLE IN PARK, IT REVERSED INDEPENDENTLY AND STRUCK A POLE WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN HOME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

ON DEC 22 I PULLED UP TO MY FIANC'S SCHOOL PUT THE 2016 RAM 1500 IN PARK MY FOOT WAS STILL ON THE BREAK. I TOOK MY SEATBELT OFF AND SO DID MY FIANC. TOOK MY FOOT OF THE BREAK AND THE TRUCK WENT FORWARD. LOOKED DOWN VERIFIED THE SHIFTER WAS IN PARK FIANCE VERIFIED ALSO AND THE D LIGHT WAS BLINKING ON MY DIAL SHIFTER BUT WAS TURNED TO PARK. PUT THE EMERGENCY BREAK ON TURNED THE KEY OF TURNED THE KEY BACK ON AND LOW AND BEHOLD IT WAS IN PARK AND P WAS LIT UP. THIS IS THE 2ND TIME THIS HAS ROLLED FORWARD WHILE IN PARK. LAST TIME IT TOOK MY GARAGE DOOR OUT. I FILED A PREVIOUS COMPLAINT 10936408 ABOUT THAT INCIDENT BUT WANTED TO PUT IN A COMPLAINT FOR THIS INCIDENT ALSO. THIS IS GETTING TO BE QUITE DANGEROUS. I DO USE THE EMERGENCY BRAKE WHEN I PARK NOW. HARD HABIT TO GET INTO WHEN YOUR VEHICLE IS AN AUTOMATIC BUT I AM GETTING IN THE HABIT. I AM JUST HAPPY THAT IT WAS AFTER SCHOOL HOURS AND NO LITTLE KIDS WALKED IN FRONT OF THE VEHICLE WHEN THIS HAPPENED THAT COULD HAVE BEEN BAD REAL BAD.. THIS HAPPENED IN A PUBLIC SCHOOL PARKING LOT TRUCK WAS AT A FULL STOP AND SHIFTER WAS TURNED ALL THE WAY TO PARK BUT D LIGHT STARTED BLINKING ONCE THE TRUCK DROVE FORWARD ON ITS OWN UNTIL KEY WAS SHUT OFF AND WHAT APPEARS TO ME IT RESET THE COMPUTER SO IT WENT TO PARK WHEN KEY WAS TURNED ON AGAIN.

VEHICLE HAS ROLLED OUT OF MY DRIVEWAY ABOUT 8 FEET FROM ITS ORIGINAL LOCATION WHEN PARKED. VEHICLE WAS PLACED INTO PARK. VEHICLE WAS NOT RUNNING, EMERGENCY BRAKE WAS NOT SET. ENGINE WAS OFF IN ALL CASES

IT SEEMS THAT MY TRUCK ROLLED DOWN THE DRIVE WAY WHEN IT WAS PARKED AND THE ROTARY SHIFTER WAS IN "P" POSITION. I PARKED IT SATURDAY NIGHT (12/17/2016) AND FOUND IT SUNDAY MORNING AGAINST THE GARAGE. THE TRUCK ROLLED AGAINST THE GARAGE DOOR POST. THE REAR BUMPER AND THE TAILGATE OF THE TRUCK ARE DAMAGED AS WELL AS THE SIDING OF THE GARAGE.

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, IT INDEPENDENTLY ROLLED BACK IN REVERSE. AS A RESULT, THE VEHICLE CRASHED INTO THE CONTACT AND THEN A WALL. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED CUTS AND BRUISES ON THE KNEES, FEET, AND HIPS. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.

PARKED VEHICLE ON THE SIDE OF THE ROAD. IT WAS A FLAT SURFACE. I WAS STANDING IN FRONT OF THE VEHICLE WHEN IT STARTED MOVING FORWARD ON ITS OWN. I HAD TO GET OUT OF THE WAY AND CHASE DOWN MY TRUCK TO STOP IT. I ALERTED THE DEALERSHIP, AND THEY SAID THEY FOUND NOTHING WRONG WITH IT. *TR

AS I WAS PARKED IN A PARKING LOT, THE VEHICLE SWITCHED FROM PARK TO DRIVE WITHOUT MY INPUT, CAUSING A COLLISION. ADDITIONALLY, I HAVE NOTICED, AFTER I PLACE THE CAR IN PARK, IT WILL JUMP TO DRIVE ON ITS OWN.

ON DEC 5TH 2016 I WAS BACKING OUT OF MY DRIVEWAY AND FORGOT THE TRASH CAN WAS BEHIND THE TRUCK GOT OUT MY 2016 DODGE RAM THAT HAS 4700 MILES TO MOVE THE TRASH CAN FROM BEHIND MY TRUCK. THOUGHT I HAD IT IN PARK AND IT ROLLED FORWARD INTO THE GARAGE DOOR. BEFORE IT PUSHED COMPLETELY IN TO TOUCH THE OTHER CAR I GOT THE TRUCK STOPPED. I SEEN THIS INVESTIGATION ON THE NEWS SO WANTED TO MAKE A COMPLAINT KNOWN. IT HAD ME THINKING DID I NOT PUT IT IN PARK OR DID I TURN DOWN THE RADIO BECAUSE THEY ARE SO CLOSE THE DIAL SHIFTER AND VOLUME CONTROL. I HAVE NEVER DONE ANYTHING LIKE THAT IN ALL MY YEARS OF DRIVING BUT STARTED DOUBTING MYSELF BEFORE I HEARD THIS REPORT. IT WAS SO EARLY IN THE MORNING AROUND 6:30 AM. THIS HAPPENED IN MY DRIVEWAY. BECAUSE OF ALL THIS I STILL HAVE DOUBTS IN MY MIND WHAT HAPPENED. JUST REAL COINCIDENTAL IT WOULD HAPPEN ABOUT THE SAME TIME THIS CAME OUT ON THE NEWS IN OUR AREA. THANKS FOR YOUR TIME. *TR

TWICE I HAD THE TRUCK ROLL BACKWARDS WHEN IN PARK AND PARKED ON A STEEP DRIVEWAY. BOTH TIMES THE TRUCK WAS TURNED OFF. BOTH TIMES THE TRUCK ROLLED BACKWARDS ABOUT TEN FEET UNTIL I APPLIED THE BRAKES. AFTER I STOPPED THE TRUCK, I RESTARTED THE ENGINE AND CONFIRMED IT WAS IT PARK. BOTH TIMES I WAS ON THE SAME DRIVEWAY, SO I WAS EXPECTING IT THE SECOND TIME. THE SECOND TIME THE TRUCK ROLLED BACK A COUPLE OF INCHES (AS EXPECTED IN A SLOPPED DRIVEWAY), IT SEEMED TO CATCH, BUT THEN STARTED MOVING AGAIN. IT SEEMED TO HAVE SOME RESISTANCE, BUT STILL ROLLED ABOUT TEN FEET AT WHICH TIME I APPLIED THE BRAKES. THERE WAS A LIGHT COATING OF SNOW ON THE DRIVEWAY AND I COULD EASILY MAKE OUT THE TIRE PRINT., SO THE TIRE WAS NOT SLIDING. PLUS OTHER TRUCKS AND CARS WHERE ABLE TO PARK ON THE DRIVEWAY AND WE WHERE ABLE TO WALK UP THE DRIVEWAY WITHOUT SLIPPING, SO I DO NOT BELIEVE THE TRUCK WAS SLIDING ON THE SNOW. *TR

SHIFTER COMIN OUT OF PARK CAUSING EXTENSIVE DAMAGE TO VEHICLE AND MY GARAGE PLUS BODILY INJURY

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING APPROXIMATELY 50 MPH, A VIBRATION EMERGED UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE DRIVESHAFT WAS REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER TWO OTHER TIMES FOR THE SAME FAILURE. THE FIRST TIME, THE DEALER BALANCED THE WHEELS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,100.

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 5 MPH, THE VEHICLE INDEPENDENTLY SHIFTED FROM THE DRIVE POSITION TO THE PARK POSITION. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO SHIFT INTO HIGH GEAR. THE VEHICLE WOULD ONLY SHIFT INTO FIRST AND SECOND GEAR. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS TO BE DIAGNOSED; HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,629.

OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/2015 AS PART OF AN EIGHT VEHICLE FLEET. ON 10/5/2016, THE VEHICLE OPERATOR PLACED THE VEHICLE IN PARK AND EXITED THE VEHICLE. THE VEHICLE BEGAN TO ROLL FORWARDS WITHOUT A DRIVER IN THE VEHICLE. TWO OF OUR CLIENT'S EMPLOYEES NOTICED THE VEHICLE MOVING AND WERE ABLE TO JUMP IN TO THE VEHICLE TO STOP IT. WHEN ONE OF OUR CLIENT'S EMPLOYEES ATTEMPTED TO PLACE THE VEHICLE IN PARK, HE NOTICED THAT THE TRANSMISSION INDICATOR WAS ALREADY IN A PARKED POSITION. HE THEN APPLIED THE EMERGENCY BREAK. WITHOUT THE INTERVENTION OF OUR CLIENT'S EMPLOYEES, THE VEHICLE WOULD HAVE CRASHED IN TO A HIGH-TRAFFIC EXTERIOR STAIRWELL ON OUR CLIENT'S PROPERTY. A COMPREHENSIVE INCIDENT REPORT IS ATTACHED TO THIS COMPLAINT. FOR PRIVACY PURPOSES, WE HAVE REDACTED INFORMATION DIRECTLY PERTAINING TO OUR CLIENT. OUR CLIENT' S EMPLOYEES ARE REFERRED TO BY THEIR LAST NAMES ONLY. THE VEHICLE HAS BEEN TAKEN OUT OF SERVICE AND TOWED TO MID COUNTY CHRYSLER FOR REPAIRS. WHILE THIS IS THE ONLY TIME THIS VEHICLE HAS HAD A TRANSMISSION ISSUE, ANOTHER 2016 RAM 1500 HAD A SIMILAR TRANSMISSION MALFUNCTION ON 8/22/2016. THIS SEEMS TO BE A CONSISTENT MALFUNCTION IN THIS MODEL.

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.