53 complaints reported

2018 Ram 1500 UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
53
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Nov 2022

Exhaust Manifold Leak. Clicking noise when engine is started.

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2022
Nov 2022

The Uconnect display system is delaminating and it is causing the computer system to randomly start turning systems on and off as well as not allowing the navigation system to function properly. The air conditioner is effected as well as the radio and CarPlay system.

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2022
Oct 2022

U connect radio system / screen delaminating/ radio makes phone calls to 911 and other numbers on its own. Controls a/c and heat turns those off and on without anyone touching the controls very annoying,distraction to driver also causes backup camera not to work.

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2022
Sep 2022

The touch screen in my vehicle, that controls everything from heat& A/C, GPS, radio, heated seats/steering wheel, and also connects with my phone. It automatically changes constantly without warning causing me to have to switch back or turn off what it may have turned on. It changes my directions when I use it to go to unfamiliar places forcing me to briefly take my eyes off the road to navigate the screen.

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2022
Aug 2022

Uconnect 8.4 graphic panel (radio, navigation, climate control, etc...) is de-laminating causing random systems outcomes and dangerous driver distractions. Online research shows this is caused by some chemical between the outer touch sensitive screen and inner radio screen itself leaking out the bottom of the assembly. I'm concerned about what this chemical is and its toxicity to humans both breathing it or potentially touching it. This is a well know and common deficiency, especially within 2018 models, which the manufacturer will only address if still under warranty (all 2018 Chrysler vehicles are past the 3 year/36,000 mile warranty period.)

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2022
Jun 2022

The Uconnect 8.4 inch radio is delaminating causing uncommanded inputs into the vehicles climate, sound system, and phone access. The vehicle changing music and climate is distracting, but the commands in phone access are extremely distracting and could cause safety issues to others. This is also a very common issue according to others and although some have received a FCA goodwill warranty I was not able to. The goodwill warranty tells me Chrysler and Uconnect know this is a common issue that needs to be corrected. Also, Chryslers fix is to replace the radio when the glue between the digitizer (touch screen) and main unit melts despite the main unit not being the cause of the defect. So charging people $1,000 dollars for a new unit is a bandaid issue as the unit will just delaminate again. This issue needs a more effective solution.

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2022
May 2022

The ram 8.4 uconnect screen is delaminating. This causing the screen to "ghost click" everywhere constantly. This includes: randomly calling people, changing radio stations, changing volume, clicking in and out of my map/navigation, changing clock, changing climate control, etc. It is very distracting and dangerous while driving. Its basically unusable and even once it started an emergency call over and over.

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2021
Feb 2022

My radio began changing channels, volume, settings and controls. The radio began making phone calls. The air conditioning and heat would increase and decrease on it's own. Very scary driving down the road and volume of the radio would increase without warning and could not be turned down.

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2022
Jan 2022

My complaint is with the infotainment system 8.4 uconnect screen delaminating. This delamination is causing ghost touches on the screen. It causes the A/C and heat to switch on and off. Changes the ride height on my air ride to adjust. Has made random phone calls when connected to my phone, changes radio stations. Almost every system in the truck is controlled from the radio screen and it cam and has changes things while driving cause distractions and possible unsafe actions to occur. To me this product is u safe when the delamination of the screen happens. Please help

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2021
Oct 2021

My 2018 (30,134.mi) Ram pickup truck design is defective. Specifically, the defective fuel tank filler neck (the “Filler Neck Defect”) cause standard gas-station nozzles—which work perfectly well with other vehicles—to become lodged in the opening to my Ram fuel tanks. I have to physically wrench the gas nozzle free. A side effect of the filler neck’s design is that it triggers the gas pumps’ automatic shutoff when the tank isn’t full yet. The pump shuts off every few seconds, forcing me to fill the trucks’ tanks “mere ounces at a time.” https://www.classaction.org/blog/class-action-says-defect-to-blame-for-dodge-ram-refueling-issues#comments

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2021
Oct 2021

Due to manufacturing defect the screens on the navigation unit have begun delaminatig from the actual system. This results in the inability to view map and other controls safely. As result hands free communications and map viewing are not possible. The screens should be repaired to their OEM state before somebody gets killed trying to fumble their phone since the OEM equipment is defective.

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2021
Aug 2021

I am having problems with the 8.4 uconnect radio. 1 week after I purchased the truck (used) I noticed that the screen was cracked on the radio. Since then, the radio has gone haywire. It has tried making SOS calls (service is disconnected), randomly called people from my phone book. The radio will randomly switch radio stations or bands, and will turn itself on and off while driving. It will turn the a/c on and off or will make the fans go from low to full blast. When backing up the backup camera will randomly go back. I can't pull the fuse because the touch screen controls everything.

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2021
Jun 2021

The In-Car Entertainment System is responsible for controlling multiple sources of entertainment, climate control, heads-up navigation, hands-free phone use, and others. The unit is the Uconnect 4C by Harman. This system has a problem with the touchscreen delaminating, or coming loose, from the display. When this happens, the touchscreen will send multiple and variable "touches" without user involvement. While driving my vehicle on 10/5/2021, this fault caused my navigation system to change to an unreadable state, which resulted in a serious distraction while driving. The distraction lead to my approaching near to another vehicle on the road and resulting in a subsequent swerve to avoid a collision. This problem is a SERIOUS SAFETY ISSUE due to the distracting nature of the display in this condition. The issue is a known issue by both Uconnect company and the Chrysler company. I have reported the safety issue and they are unwilling to address it. The first picture provided shows the delamination of the touchscreen from the display. The effect can be seen by a semi-circular line about halfway down the display. The second picture provided shows a non-commanded screen press at the top center of the screen (note the circle indicating the recognition of a push). This was observed to happen 14 times in 16 seconds. I have videos (not provided) of the what happens during navigation. It is extremely distracting during navigation and makes driving in a high-traffic situation almost impossible. There is not a way to turn off the display, which in turn forces the distraction continuously and without a way for driver intervention. This problem is known throughout the industry, which I learned by contacting my local Dodge dealer and the Uconnect company. Many reports exist on the internet, also. NOTE: This is not a wear out item and there is nothing in the manual about routine safety maintenance on the touchscreen or the unit. i.e. not user serviceable.

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2021
May 2021

When I was driving on 5/15/21, I smell something rubber burn. After I drove a while, I saw some white smoke coming out under hood passenger site around above right tire. I stop and check, found nothing. When it happen, I also can hear a whistle sound when accelerating. After get home, 5/16, I checked the bottom of car. I found a sensor hanging. On 5/17, I brought it to dealer to fix it. During the trip, the smoke comes out again.

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2021
May 2021

THE RADIO SCREENS ARE DELAMINATING CAUSING THE BUTTONS TO BE ACTIVATED WHILE DRIVING. THE RADIO CONTROLS MANY ASPECTS OF THE TRUCK. CLIMATE CONTROL, HILL START ASSIST, HEADLIGHTS ON WITH WIPERS, EVEN DEFROST FOR THE WINDSHIELD , ETC. WHILE YOU ARE DRIVING THE RADIO SCROLLS THROUGH ALL THE SETTINGS TURNING THEM OFF AND ON AT RANDOM SO YOU NEVER NOW HOW IT IS SET. IT WILL TURN THE HEAT ON HIGH, TURN OFF THE WINDSHIELD DEFROSTER. IT SEEMS TO BE A KNOWN PROBLEM WITH ALL FCA VEHICLES THAT USE THIS STYLE RADIO. JESSICA FROM FCA CUSTOMER CARE SAID THEY WILL NOT HELP REPLACE THIS RADIO ONCE PAST THE 36,000 MILE WARRANTY EVEN THOUGHT THE VEHICLE IS STILL WITHIN THE 3 YEAR WARRANTY PERIOD. THERE NEEDS TO BE A RECALL TO FIX THESE DEFECTIVE RADIOS, IT IS $1,700 FOR A NEW RADIO AND BEYOND MOST PEOPLE'S ABILITY TO REPLACE OUT OF POCKET. SO I WILL HAVE TO CONTINUE TO DRIVE THIS VEHICLE AS IS, UNLESS A RECALL IS ISSUED. THANK YOU FOR YOUR TIME.

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2021
Apr 2021

THE RADIO THAT COMES STOCK RANDOMLY STARTS TO DELAMINATE. IN DOING SO, IT BEGINS TO INTERFERE WITH THE TOUCH SCREEN PERFORMANCE AND BECOMES EXTREMELY DISRUPTIVE TO THE DRIVER WITH THE CONSTANT CHANGES, RADIO CHANGES, SCREEN CHANGES, PUSHING THINGS CONSTANTLY ON THE SCREEN WITHOUT USER INPUT - IF USING APPLE OR ANDROID, IT CAN GET STUCK IN LOOPS TRYING TO GET YOU TO CALL OR TEXT OR OTHER LOOPS WHERE IT CONSTANTLY CHANGES YOUR MUSIC. EVEN IF YOU TURN THE SCREEN OFF IT WILL COME BACK ON AND GO NUTS. THIS HAPPENS ANYTIME THE VEHICLE IS TURNED ON AND IS VERY DISRUPTIVE WHILE ATTEMPTING TO DRIVE. THERE IS NO WAY TO PREVENT IT OTHER THAN REMOVING THE FUSE BUT THEN YOU ARE LEFT WITHOUT A MEANS TO HAVE HANDS FREE DRIVING AND NAVIGATION.

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2021
Apr 2021

OK THEY IN STALLED CAB VENTS ON TRUCKS SO THAT IT WOULD BE EASYER TO CLOSE THE DORRS PROBLEM IS THEY LEAK MY WARRRANTY ON MY TRUCK WENT OUT AT 360000 MILES SO I YOUTUBE THE PROBLEM I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM PLESE HELP IF YOU CAN BECAUSE THEY WILL NOT THESE VENTS ARE NOT SEALED VERY WELL

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2021
Mar 2021

The backup camera in this truck has intermittently blacked out for over a year. The have changed several parts and the system still has problems and doesn’t work right. While reversing, the camera will black out or the picture will become distorted.

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2020
Feb 2021

THE CRANK SHAFT SENSOR

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2021
Oct 2020

THE SCREEN HOUSING THE BACKUP CAMERA, CALLS AND ALL COMPONENTS IS MALFUNCTIONING ON ITS OWN, THE SCREEN WILL CHANGE TO BACKUP CAMERA ON ITS ON WHILE THE VEHICLE IS IN MOTION. IT PLACES CALLS WITHOUT THE PHONE BEING ATTACHED, CALLS TO SOS SYSTEM OUT OF ITS OWN ACCORD, THE SCREEN APPEARS TO BE SEPARATED FROM THE REAR AND TO HAVE SOME SORT OF LOOSE LIQUID INSIDE , ALTHOUGH IT HAS NOT BEEN EXPOSED TO ANY. I DISCUSSED WITH THE DEALER AND THEY HAVE HAD SEVERAL COMPLAINTS. THE BACK UP CAMERA GOING ON BY ITSELF HAS ALREADY STARTLED ME A NUMBER OF TIMES AND I FEAR WILL CAUSE ME HAVE AND ACCIDENT AS I CANNOT CONTROL IT AND IT GIVES YOU THE IMPRESSION OF BEING DIZZY, ALTER YOUR PERCEPTION A LOT. IT IS BOUND TO CAUSE AN ACCIDENT.

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2020
Oct 2020

WATER LEAKING INTO STORAGE AREA UNDER BACK SEAT. TRUCK HAS BAD ODOR AFTER RAIN. SEE PICTURE OF HEADLINER WITH WATER DAMAGE.

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2020
Jul 2020

ON THURSDAY JULY 16, 2020. WHILE CHANGING THE REAR RIGHT FLAT TIRE. I REMOVED THE FLAT TIRE AND ATTEMPTING TO LOWER THE SPARE TIRE DOWN. THE JACK BROKE IN HALF CAUSING THE TRUCK TO LAND ON THE ROTOR. IT WAS A BLESSING THAT I WAS USING THE WRONG END OF THE BAR THAT LOWER THE TIRE. THIS DELAYED ME FROM GETTING THE SPARE. IF I HAD USED THE CORRECT END OF THE BAR I WOULD BEEN UNDER THE VEHICLE GETTING THE TIRE OFF OF THE CABLE. THE RIGHT TAIL PIPE LANDED ON THE CURB OF THE PARKING STALL. (YOU LOWER THE TIRE FROM THE RIGHT SIDE OF THE BUMPER SO THAT IS WHERE I WOULD HAVE BEEN). I CALLED DODGE CUSTOMER SERVICEI AND INFORMED THEM OF THE INCIDENT. I WAS INSTRUCTED BY CUSTOMER SERVICE TO GO TO THE HANFORD CHRYSLER DODGE JEEP RAM DEALER SO I CAN GET ANOTHER JACK. (THIS WAS THE FIRST TIME THAT THE JACK HAD BEEN USED SINCE I PURCHASED THE VEHICLE). ONCE I ARRIVED AT THE DEALER I WAS DIRECTED TO THE PARTS DEPARTMENT. I WAS INFORMED BY THE PARTS MANAGER WHO CONTACTED DODGE HEADQUARTERS THAT THIS WAS UNDER REVIEW. I COULD NOT GET A JACK. ALSO IF I DID GET A JACK IT WOULD BE THE SAME STYLE JACK THAT I ALMOST LOST MY LIFE FROM. I INFORMED HIM I WAS NOT COMFORTABLE WITH THE SAME STYLE JACK. I WANTED TO UPGRADE. HE STATED HE HAD TO WAIT ON YOUR COMPANY FOR APPROVAL. I AM VERY DISAPPOINTED IN WITH THE COMPANY THAT A SEVERE SAFETY ISSUE AS THIS ONE, THAT ALMOST CAUSE ME MY LIFE HAVE YET TO RESPOND. IT WOULD BE BEST TO INFORM THEIR CUSTOMER TO INSURE TO TAKE THE SPARE TIRE OFF FIRST BEFORE JACKING UP THE VEHICLE.

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2020
Jun 2020

BACK UP CAMERA GLITCHING IN AND OUT, SOMETIMES UNAVAILABLE WHILE BACKING UP. SAFETY HAZARD !!!

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2020
Nov 2019

THE EGR UNIT IN MY TRUCK IS CRACKED. MY DODGE DEALER STATES THAT THERE IS A BACKORDER ON THE PARTS AND ADDITIONALLY I THINK THEY DON'T HAVE A REMEDY AND ARE CALLING THAT A "BACKORDER". THE COOLANT VAPOR THAT ENTERS MY TRUCK IS CAUSING HEADACHES AND I AM CONCERNED MY TRUCK MAY CATCH ON FIRE DUE TO THE DOCUMENTED FACTS REGARDING CRACKED EGR UNITS. THE COOLANT VAPOR ENTERS THE TRUCK CAB WHILE MOVING OR PARKED AND WITH AND WITHOUT THE HEATER FAN BEING ACTIVATED.

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2019
Jun 2019

RADIO IN VEHICLE FREEZES/LOCKS UP PREVENTING USE OF THE RADIO VOLUME, CLIMATE CONTROLS AND BACK UP CAMERA. SCREEN EITHER LOCKS UP OR TURNS BLUE WHILE BACKING UP, PREVENTING UTILIZATION OF THE BACK UP CAMERA. THIS ISSUE HAPPENS WHILE THE VEHICLE IS STATIONARY OR IN MOVEMENT.

Type: Vehicle, Vehicle: 2018 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2019

Trend Over Time

Complaints by year

Quick Summary

The 2018 Ram 1500 has 53 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.