2019 Subaru Ascent Power Train

IT SUDDENLY LOSES POWER WHILE DRIVING AND ALL OF SUDDEN IT GETS POWER AND JUMPS.THIS HAPPENS ALMOST 2 OR 3 DAYS IN A WEEK.IT HAPPENS IN CITY STREET.

TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. WHILE DRIVING 70-80 MPH, THE VEHICLE JERKED FORWARD AND THE TRANSMISSION STARTED TO SLIP. THE VEHICLE WAS TAKEN TO DCH SUBARU OF RIVERSIDE (LOCATED AT 8069 INDIANA AVE, RIVERSIDE, CA 92504, (951) 428-2314) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,200. THE VIN WAS NOT AVAILABLE.

OUR ASCENT STARTED HAVING A SQUEAL AND RPM JUMP AROUND 6000 MILES. THE CAR WOULD ONLY MAKES THIS NOISE ON ACCELERATION AND WOULD CAUSE THE CAR TO LOCK UP UNTIL THE CHAIN/BELT WOULD RESEAT AND THE RPM RETURN TO NORMAL. IT THROWS NO WARNING CODES BUT HAPPENS RANDOMLY BUT SEVERAL TIMES WHEN IT DOES HAPPEN. WAS TOLD IT WAS A TRANSMISSION ISSUE, BUT SUBARU HAS REPLACED SOME AND THEY ARE DOING SAME THING. THEY TOLD ME TO DRIVE IT LIKE IT IS AND SERVICE DEPARTMENT WAS TO FILE A CLAIM WITH SUBARU TO TRY TO GET THEM TO INITIATE A FIX FROM THE SUBARU ENGINEERS. TOTALLY NOT SAFE TO DRIVE AT 65-70 AND THEN IT STALLS OUT BEFORE IT FIXES ITSELF.

WE ARE NOTICING PERIODIC ISSUES WITH THE CVT IN THIS NEW CAR. OCCASIONALLY WE GET A HIGH-PITCHED WHINE, A SOUND LIKE A BELT SLIPPING, A LOSS OF POWER, AND A SUDDEN BUMP WHEN THE CVT SEEMS TO ADJUST TO THE SITUATION AND RETURN POWER AND NORMAL DRIVING. INTERNET IS FULL OF PEOPLE REPORTING THE ISSUE. TOOK IT TO THE DEALER AND GOT THE USUAL DEER-IN-HEADLIGHTS RESPONSE. THEY HAVE A SERIOUS ISSUE HERE. MOST RECENT EVENT I RECORDED WAS ON 8/28 11;00 AMISH ON I-5 NORTH OUT OF TACOMA TO SEATAC, DRIVING AT HIGHWAY SPEEDS.

WHEN DRIVING OUR ASCENT ON BOTH CITY STREETS AND THE HIGHWAY WE HAVE EXPERIENCED RPMS JUMPING AND SQUEAKING/SLIPPING NOISES COMING FROM THE ENGINE UNEXPECTEDLY. ITS VERY DISHEARTENING TO HAVE ISSUES WITH A BRAND NEW CAR THAT YOU'VE SPEND OVER $40K ON. I HAVE BEEN ABLE TO CAPTURE SOME VIDEO OF THE CONTROL PANEL AS THIS HAPPENS.

WHEN DRIVING CAR AT DIFFERENT SPEEDS, THE CAR LOSES POWER, RPM INCREASE AND DECREASE SIGNIFICANTLY ACCOMPANIED BY A SCREECHING SOUND. THE VEHICLE HAS ABOUT 15K MILES AND HAS HAPPENED FOUR TIMES WITHIN A THREE WEEK PERIOD.

CVT APPEARS TO BE FAULTY. WHILE DRIVING, RPMS WILL JUMP UP BY 1-2K, STAY AT THAT LEVEL FOR A SECOND OR TWO, THEN DROP DOWN. WHEN IT DROPS, CAR WILL SHUDDER OR ACCELERATE. OCCASSIONALLY A SCREECHING OR GRINDING NOISE IS HEARD. THIS HAS HAPPENED MULTIPLE TIMES, BUT IS NOT PREDICTABLE. IT HAS HAPPENED ON THE HIGHWAY AT SPEEDS IF 65 AND ABOVE; AND IT HAS HAPPENED ON CITY ROADS AT SPEEDS OF 30. IT SOMETIMES HAPPENS MULTIPLE TIMES IN ONE TRIP; OR IT MAY GO A WEEK BETWEEN EVENTS. DEALERSHIP HAS BEEN UNABLE TO REPLICATE IT, SAYS IF THEY CAN'T REPLICATE IT THEN THE "BEST CASE SCENARIO" FOR A DIAGNOSIS IS FOR THE TRANSMISSION TO FAIL AND FOR US TO BE STRANDED. A INTERNET SEARCH FOR "SUBARU ASCENT TRANSMISSION PROBLEMS" REVEALS THAT THIS IS A RARE PROBLEM, BUT SEEMS TO DISPROPORTIONATELY AFFECT ASCENTS BUILT IN AUGUST OF 2018. SUBARU ALLEGEDLY IS REPLACING THESE TRANSMISSIONS ONCE PROBLEM IS DIAGNOSED, BUT IF IT'S A KNOWN PROBLEM THEN THEY SHOULD REPLACE THEM ALL PROACTIVELY.

WITHIN 5000 MILES TRANSMISSION JUMP, REAR GEAR NOT WORK AND THE RAB LIGHT, DEALER TOLD ME HE MUST REPLACE! I FIND A LOT OF STORY ON WEBSITE, PEOPLE HAVE SAME ISSUE AND SAME AMOUNT OF MILEAGE

THE SUBARU ASCENT WAS PURCHASED AUGUST 2018 (ABOUT 7 MONTHS AGO) AND THE CAR CURRENTLY HAS ABOUT 14,000 MILES. THE CVT TRANSMISSION BEGAN SLIPPING AROUND MARCH 16TH, 2019, CAUSING INTERMITTENT VIBRATION AND LOSS OF POWER WHEN ACCELERATING. THIS WOULD OCCUR AT BOTH LOW AND HIGH SPEEDS, AND WOULD OCCUR MORE FREQUENTLY AFTER THE CAR HAD BEEN DRIVEN FOR ABOUT 15 MINUTES. AT HIGHWAY SPEEDS, THE CAR WOULD STRUGGLE INTERMITTENTLY TO MAINTAIN SPEED. INITIALLY THE PROBLEM WAS SPORADIC, BUT WITH EVERY DAY GREW MORE FREQUENT. AFTER BEING TAKEN TO DEALERSHIP TO BE EVALUATED, THE DEALER REPORTED THAT WHILE THE TECHNICIAN WAS TEST DRIVING THE VEHICLE, COMPLETE FAILURE OF THE TRANSMISSION OCCURRED AND THE CAR WAS NO LONGER DRIVABLE. THE DEALER HAS ORDERED A NEW TRANSMISSION TO REPLACE THIS FAILED ONE. TOTAL TIME FROM ONSET OF PROBLEM TO TRANSMISSION FAILURE IS ABOUT 2 WEEKS WITH REGULAR DAILY DRIVING.