120 complaints reported

2017 Subaru Outback UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
120
Crashes
0
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Oct 2021

Departed home and haven drive say 100 yards roughly, car came to a full stop. Car would idle, I could shift into park drive, reverse etc.. There was NO reaction to pressing accelerator. I was stuck. I was in a slow traffic area so I was not concerned. If i was in a a fast speed four lane highway I could have been rear ended and harmed or killed. After say 15 minutes of fiddling with ignition, shifting in various modes, the engine came to life and I proceeded to my destination. The problem happened again say one month later. A duplicate of first incident. I Immediately took vehicle to Gerald Jones Subaru in Martinez GA. Diagnostics and test drive found nothing wrong. Wrote to Subaru headquarters on 9/24/2021 with complaint. To date I have received no reply. This has to be a safety issue with Subaru. I note other folks on internet with same problem so its not just me. Lastly. I note that when i bought my Subaru I also bought same model for my wife. We are both senior citizens (I am 89) and fearful of driving these cars.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Oct 2021
Sep 2021

Windshield has cracked for the second time without any specific incident noted. Just started cracking from the bottom up.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Jan 2021
Aug 2021

Driving home from church Sunday when I heard a loud cracking sound. Sounded like something on the roof, so opened up the cover to the sunroof and saw nothing. When I pulled off to look, I found a long crack in the windshield passenger side running from the bottom of the windshield up to the left just shy of the middle of the passenger seat. There was no one in front of me, so no rock got kicked up and no bird strike. Today the crack lengthened to about the half-way point on the windshield.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Aug 2021
Aug 2021

Our windshield has cracked three times in the past nine months, each time with no impact to it from rock or other object. The crack starts spontaneously and spreads across the windshield. After replacing it in November 2020, we just chalked it up to bad luck, then it happened again in June. Each time, we replaced it with Subaru factory glass and had the Eyesight safety technology calibrated by the certified technician. Now it's happened again (August 2021). I've read of MANY other Subaru owners with similar experiences, and the Subaru service manager in Athens, GA admitted he sees more cracked windshields with Subarus than other makes. Please advise on how we can resolve this issue and safely drive our vehicle. Thank you.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Aug 2021
Aug 2021

Placing car in park and attempt to remove key. Key remains locked in ignition. Car remains in the ON position with steering wheel NOT locked and radio/lights ON. I must re-start the car, put in drive, rock gear shift and slam back into Park. This procedure eeds to be repeated until the key can be removed. It is occurring with increasing frequency, at least once per day at this point.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Feb 2021
Aug 2021

The key gets stuck in the ACC selection mode when trying to turn the car off. It will not turn all the way back to turn off the electrical or allow the key to be removed. this has been happening often for a few weeks.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Aug 2021
Aug 2021

VEHICLE DESIGN SAFETY DEFECT: AFTER LOCKING DOORS WHILE SEATED IN VEHICLE MUST SELECT UNLOCK TO EXIT VEHICLE. IN AN EMERGENCY SAFETY DICTATES THAT PULLING DOOR OPEN LEVER WOULD OPEN DOOR IN ONE ACTION.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Aug 2016
Aug 2021

VEHICLE WILL NOT START. BATTERY GOES DEAD. THIS HAS HAPPENED MORE THAN 20 TIMES SINCE PURCHASING THE CAR.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: May 2021
Jul 2021

The windshield cracked spontaneously needing replacement

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Jul 2021
Jul 2021

The windshield was hit by a small rock while driving on a highway at 65 mph. The rock caused a crack less than a millimeter in diameter. After continuing to drive the vehicle on highways and paved streets for 4 more hours, the small crack expanded to be approximately a foot going across the windshield from the passenger side to the middle of the windshield.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Jul 2021
Jul 2021

The original battery completely died a year or two ago and the replacement battery completely died four months ago.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Jan 2019
Jul 2021

Battery issues, continued changing when the battery isnt drained

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Mar 2021
Jul 2021

THE DATA CONTROL MODULE FAILED AFTER ONLY 30,000 MILES. IT'S A 2017 SUBARU OUTBACK AND BECAUSE OF NOT DRIVING LAST YEAR (2020), THE 3 YEAR WARRANTY WAS NO LONGER IN EFFECT. WE ARE PAYING $1500, FOR A FAILED PART (DATA CONTROL MODULE) THAT CAUSED TWO CONSECUTIVE BATTERIES TO DRAIN. THE CAR WILL NOT START WITHOUT JUMPING IT.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Apr 2021
May 2021

We were driving along the highway when the windshield began to crack at the edge of the driver's side. We parked the car and went shopping for an hour. When we came back, the crack had doubled in length. I see, and know, there are issues with the windshield for this model year (a friend of mine had his replaced for free a couple of years ago). Need to get on that list.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: May 2021
Apr 2021

2017 OUTBACK. UNABLE TO REMOVE THE KEY FROM THE IGNITION. ONCE IN PARK TURNING THE STEERING WHEEL BACK AND FORTH DOESN'T HELP TO RELEASE THE KEY. MOVED GEAR SHIFT MULTIPLE DIRECTIONS UNTIL EVENTUALLY THE KEY WAS REMOVED. THE KEY ISN'T PARTICULARLY WORN.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Aug 2021
Apr 2021

MY WINDSHIELD HAD TO BE REPLACED TWICE IN THREE MONTHS ONCE 2-20-19 AND 5-6-2019.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Feb 2019
Apr 2021

WINDSHIELD KEEPS BREAKING CRACKS COME UP FROM THE BOTTOM NOT FROM ROCK CHIP. THIS WILL BE THE SECOND TIME WE HAVE HAD TO REPLACE IT IN THE TWO YEARS WE HAVE OWNED IT.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Feb 2020
Mar 2021

BATTERY DRAIN. BATTERY NEEDED REPLACEMENT 11/14/2019.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Nov 2019
Mar 2021

MY CAR WINDSHIELD ALL OF SUDDEN STARTED CRACKING 2 WEEKS AGO AROUND FEBRUARY 17TH.2021. MY CAR ALWAYS PARKED ON MY DRIVEWAY. CALLED LOCAL DEALER WAS TOLD IT'S GOING TO COST US $1200 TO GET IT REPLACED.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Feb 2021
Feb 2021

THIS OCCURS WHILE THE VEHICLE IS STATIONARY. WHEN THE AT SELECT LEVER (SHIFT LEVER) IS PUT INTO PARK THE KEY ONLY ROTATES INTO ACC AND NOT INTO LOCK. THE KEY CANNOT BE REMOVED LIKE THIS. THE VEHICLE HAS 75,000 MILES ON IT.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Dec 2020
Feb 2021

I HAD TO REPLACE ORIGINAL BATTERY ON MY 2017 OUTBACK AT 12,079 MILES JAN 2019 AND THEN AGAIN ON 12/2020 AT 24,431 MILES. I WAS TOLD BATTERIES ONLY LAST 2 TO 4 YEARS IN ARIZONA. I RECENTLY READ OF THE BATTERY LAWSUIT REGARDING ELECTRICAL CHARGE ISSUES WITH 2017 OUTBACK'S.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Dec 2020
Feb 2021

CRACKED WINDSHIELD WHILE DRIVING ON INTERSTATE. I DID NOT SEE OR HEAR THE WINDSHIELD BEING HIT BY ROCK, ETC. UPON INSPECTION IT APPEARS TO HAVE BEEN HIT BY A SMALL ROCK.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Dec 2020
Feb 2021

THE WINDSHIELD ON THE SUBARU OUTBACK 2017 WAS CRACKED 2 TIMES AND BOTH THE TIME I HAD TO PAY FROM MY POCKET TO GET IT REPLACED.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: May 2018
Feb 2021

THE WINDSHIELD ON SUBARU OUTBACK 2017 WAS CRACKED ALL OF A SUDDEN.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Nov 2017
Jan 2021

SUDDEN BATTERY POWER LOSS MULTIPLE TIMES

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Jan 2021

Trend Over Time

Complaints by year

Quick Summary

The 2017 Subaru Outback has 120 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.