26 complaints reported

2004 Toyota 4Runner Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
26
Crashes
12
Fires
0
Injuries
11

Complaint Timeline

Chronological view of owner reports

Oct 2021

Side curtain shield airbags.

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Oct 2021
Oct 2021 Crash Injury

The contact owned a 2004 Toyota 4 Runner. The contact stated that the driver’s and front passenger air bags failed. The contact stated that when at complete a stop at the red traffic light, the vehicle in the rear failed to stop and crashed into the contact's vehicle rear-end, pushing the vehicle into the roadway. The driver’s and front passenger air bags failed to deploy and caused the front passenger's head to hit the dashboard, suffered injuries to the head, six broken back vertebrae, three broken ribs, head concussion. The contact was the driver and had no injuries to report. The front passenger who was her husband was airlifted to the hospital. The State Trooper mentioned that the other driver might have been on their phone however it was unknown due to them suffering fatal injuries. A police report was filed. The vehicle was towed. The contact advised that the vehicle was destroyed. The manufacturer was not contacted. The failure mileage was 238,000.

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Jun 2021
Nov 2019

TL* THE CONTACT OWNS A 2014 TOYOTA 4RUNNER. WHILE DRIVING IN REVERSE OVER A SMALL BUMP, BOTH FRONTAL AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LARRY H MILLER TOYOTA MURRAY (5650 S STATE ST, MURRAY, UT 84107, (801) 590-0640) AND NUMEROUS FAILURE CODES WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS). THE VEHICLE WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 10909230699. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Sep 2019
Aug 2018 Crash Injury

THE AIRBAGS FAILED TO DEPLOY UPOND IMPACT FROM A TRACTOR TRAILER. CAR COMPLETELY TOTALED.

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Jun 2017
Jun 2018

TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN TOYOTA DEALER LOCATED IN UPATOI, GA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Jun 2018
Oct 2017

TAMARA RECALL (AIRBAGS)

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Jun 2004
Oct 2017

I HAD TO SCHEDULE APPOINTMENTS TO TAKE THE CAR TO TOYOTA BECAUSE OF THE AIRBAG DEFECT.THIS HAPPENED TWICE ONCE IN 2013 AND THEY SAID THAT THERE WAS NO CHARGE AND THAN THEY CHARGED ME $346 AND SAID IT WAS TO REPLACE FLUIDS...THE SECOND RECALL WAS IN 2016 THIS TIME THERE WAS NO CHARGE.

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: May 2017
Mar 2017 Injury

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. WHEN THE CONTACT STARTED THE VEHICLE, THE FOUR SIDE CURTAIN AIR BAGS DEPLOYED IN THE VEHICLE. THE CONTACT SUSTAINED NECK INJURIES AND THE PASSENGER SUSTAINED BURNS AND CUTS ON THE LEFT SIDE OF HIS ARM. THE OCCUPANTS DID NOT REQUIRE MEDICAL ATTENTION. THERE WAS NO FIRE, CRASH, OR POLICE REPORT FILED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. AN INVESTIGATOR INSPECTED THE VEHICLE. THE CONTACT WAS AWAITING AUTHORIZATION FOR THE REPAIRS. THE FAILURE MILEAGE WAS 136,000.

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Mar 2017
Oct 2016

I WAS NOTIFIED IN APRIL 2016 THAT MY CURTAIN AIRBAGS MAY NEED A NEW MODULE DUE TO THE UNINTENTIONAL OPERATION OF THESE AIR BAGS. SINCE THEN, I HAVE HEARD NOTHING FROM THE DEALER. I THINK TOYOTA IS DRAGGING THEIR FEET IN SUPPLYING THE DEALERS WITH THE REPLACEMENT MODULE.

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Apr 2016
May 2016

TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Jan 2016
Mar 2016

TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Mar 2016
Feb 2015

TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 10 MPH, THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Jun 2015
Jun 2014 Crash

TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO A POLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A IMPOUND LOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 90,444.

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Jun 2014
Apr 2013 Crash Injury

AIR BAGS FAILED TO DEPLOY. I HAD SENT IN A COMPLAINT AFTER THE INCIDENT. CAR WAS TOTALED AND DRIVER WAS INJURED WITH A FRONT END COLLISION. TOYOTA REFUSED TO LOOK AT CAR FOR AIRBAG DEFECTS. I CAN SEND IMAGES IF NEEDED. RECALLED FOR TOO MUCH FORCE? HOW ABOUT JUST DEFECTIVE? THIS IS AT LEAST AS DANGEROUS AS DEPLOYING WITH TOO MUCH FORCE IN MY OPINION. *TR

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Jan 2009
Sep 2011 Crash Injury

I WAS DRIVING MY CHILDREN TO SCHOOL AND A CAR COMING IN THE OPPOSITE DIRECTION TRIED TO MAKE A LEFT HAND TURN IN FRONT OF ME, SHE DID NOT HAVE TIME TO MAKE THE TURN( I DIDN'T EVEN HAVE TIME TO PUT ON BRAKES) WHICH ENDED UP IN A HEAD ON COLLISION. I WAS GOING AROUND 45MPH AND MY AIRBAG DID NOT DEPLOY. NO ONE WAS SERIOUSLY HURT BUT MY HEAD AND UPPER BODY DID GET BRUISED AND BANGED UP PRETTY BAD. I DO HAVE A POLICE REPORT AND I'M WAITING TO GET THE COPY. *TR

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: May 2011
Jun 2011

DRIVER SIDE AND PASSENGER SIDE AIR BAGS DEPLOYED WHEN IGNITION SWITCH WAS TURNED TO FIRST POSITION. ENGINE WAS NOT RUNNING AND CAR WAS IN PARK. MY CAR WAS PARKED IN MY GARAGE AT THE TIME AIR BAGS EXPLODED AND HAS NOT BEEN IN ANY ACCIDENTS.

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Aug 2011
Apr 2011

TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. THE CONTACT STATED THE AIR BAG LIGHT REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS TOLD THAT THE FAILURE WAS CAUSED BY THE FRONTAL DRIVER SIDE AIR BAG SENSOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 68,000. UPDATED 06/07/11*LJ UPDATED 07/08/11

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Mar 2011
Feb 2011

TL*THE CONTACT OWNS A 2004 TOYOTA 4 RUNNER. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS SUDDENLY DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACUTER WAS CONTACTED AND INFORMED THE CONTACT AN INSPECTOR WOULD INSPECT THE VEHICLE FOR THE FAILURE. THE INSPECTOR STATED THE FAILURE COULD HAVE BEEN CAUSED BY DRINK SPILLAGE IN THE CUP HOLDER BECAUSE THE AIR BAG MODULE WAS LOCATED UNDER THE CUP HOLDER. THE INSPECTOR COULD NOT GUARANTEE THAT WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Mar 2010
Feb 2010 Crash Injury

TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH AND ATTEMPTING A LEFT TURN, THE VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND KNEE. A PASSENGER WAS ALSO REPORTED INJURED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED TO REPORT THE FAILURE. THE CONTACT STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED IN THE TYPE OF FRONTAL CRASH HE WAS INVOLVED IN. THE FAILURE MILEAGE WAS 62,000.

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Jul 2010
Oct 2009 Crash

VEHICLE CRASH AND AIRBAGS FAILED TO DEPLOY. *TR

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Sep 2009
Apr 2009 Crash Injury

FRONT END COLLISION WITH SEMI WHERE AIR BAGS FAILED TO DEPLOY. HE SAID/SHE SAID SITUATION. TRUCKER STATED HE WAS BROADSIDED BY DRIVER WHO RAN RED LIGHT. TOYOTA DRIVER STATES TRUCK "JACK KNIFED" OR SWERVED INTO HER CAR AS HE WAS CHANGING LANES IN INTERSECTION. TRUCK HAS A FLAT REAR TIRE ON SECOND TRAILER AND FRONT END OF CAR WAS TOTALED. AIR BAGS DID NOT DEPLOY. DOES THE SPEED OF THE CAR TRAVELING MAKE A DIFFERENCE? DRIVER OF CAR HAD SPRAINED NECK AND CONCUSSION AND WAS WEARING SAFETY BELT. HAD BRUISES FROM SAFETY BELT ON SHOULDER. WILL GLADLY E-MAIL PICTURES OF SEVERITY OF FRONT END. *TR

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Jan 2009
Mar 2009 Crash Injury

TL*THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. WHILE DRIVING 35 MPH, THE CONTACT LOST CONSCIOUSNESS AND CRASHED INTO A FENCE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS INJURED AND SUSTAINED A BROKEN NECK. A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED BY THE INSURANCE ADJUSTER, WHO DETERMINED THAT THE VEHICLE WAS DESTROYED, BUT COULD NOT DETERMINE WHY THE AIR BAGS FAILED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 66,000. 4/01/09 *NJ UPDATED 04/07/09. *JB

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Dec 2009
May 2008

MALFUNCTION IN THE CENTER AIRBAG SENSOR ASSEMBLY IN MY VEHICLE HAS RENDERED THE AIRBAGS INOPERABLE. SENSOR LIGHT CAME ON TWO WEEKS AGO. TOYOTA SERVICE GARAGE SAID IT WOULD COST $545 TO REPAIR. NO REPAIR TO DATE. TOYOTA INDICATED THAT IT WAS ONLY COVERED BY 3-YEAR WARRANTY. *TR

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Apr 2008
Apr 2007 Crash Injury

HEAD-ON COLLISION WHILE STOPPED AT LIGHT BY PANEL VAN TRAVELING AT 25 MPH, POLICE ESTIMATE, FRONT AIR BAGS FAILED TO DEPLOY. *AK

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Nov 2007
Sep 2006 Crash Injury

DT*: THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE WAS INVOLVED IN A COLLISION WITH A GUARDRAIL. THERE WAS A 5 SECOND DELAY IN THE DEPLOYMENT OF THE AIR BAG, CAUSING THE CONTACT AND A PASSENGER TO HIT THE WINDSHIELD. BOTH OCCUPANTS INCURRED HEAD INJURIES, LACERATIONS, MUSCULAR INJURIES, AND THE CONTACT INCURRED OCULAR INJURIES. THE VEHICLE WAS CONSIDERED A TOTAL LOSS, AND A POLICE REPORT WAS TAKEN. THE VEHICLE WAS NOT INSPECTED BY A SERVICE DEALER OR PRIVATE REPAIR SHOP.

Type: Vehicle, Vehicle: 2004 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Jan 2006

Trend Over Time

Complaints by year

Quick Summary

The 2004 Toyota 4Runner has 26 Air Bags complaints on file. 12 crashes have been reported. Review the timeline above for detailed owner experiences.