2011 Toyota Highlander Steering
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
STARTED THE CAR. POWER STEERING WAS GONE!! IT HAD JUST GONE OUT!!! THANK GOD I WAS IN TOWN. I HAD JUST GONE OVER MOUNTAIN ROAD WHERE I COULD HAVE GONE OVER A CLIFF AND BEEN KILLED. I WAS ABLE TO TAKE THE CAR WITH HORRIBLE DIFFICULTY TO A MECHANIC ACROSS THE STREET AND THEY CALLED THE TOYOTA DEALER AND THEY TOLD THEM TO DISCONNECT THE BATTERY. THAT DIDN'T WORK. I HAD THE CAR TOWED TO THE TOYOTA DEALER WHEN THEY TOOK THE TOW IT SEEMED TO BE WORKING. THEY CHECKED IT AND WAS GIVEN AN "ALL SYSTEM OK" ON THE POWERTRAIN, CHASSIS, ELECTRICAL AND NETWORK SYSTEMS. THEY SAID IT WAS A "GLITCH" A GLITCH???? THIS IS A CAR I PAID $34,000 FOR AND I HAVE KEPT UP WITH ALL THE SCHEDULED MAINTENANCE. NOW I'M AFRAID TO DRIVE IT. IT WAS TERRIFYING. I HAVE TO DRIVE HOME FROM SAN LUIS OBISPO TO LANCASTER CA AND I'M SCARED TO DEATH. A GLITCH???? *TR
AT APPROXIMATELY 40-42 MPH ON A SLIGHT CURVE TO THE RIGHT, THE STEERING WOULD GET VERY TIGHT AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN IN THE DIRECTION OF THE ROAD.( IT IS AS IF THE CAR WAS TURNING TO THE LEFT ON ITS OWN) THIS HAS HAPPENED SEVERAL TIMES AND THE DEALER AND TOYOTA INSPECTED THE CAR. THE CAR WAS UNDER CASE MANAGEMENT WITH TOYOTA THREE TIMES FOR THE SAME PROBLEM. CASE #'S [XXX], [XXX], AND CASE [XXX]. EACH TIME TOYOTA WOULD STATE THERE IS NO PROBLEM AND THE CAR WAS "FUNCTIONING AS DESIGNED. " TOYOTA'S EXCESSIVE USE OF ELECTRONICS IN AREAS SUCH AS STEERING HAVE CREATED UNSAFE VEHICLES. EVEN WORSE, MY OPINION IS TOYOTA KNOWS THEY HAVE ANOTHER SAFETY ISSUE AND ONCE AGAIN IS DENYING AND COVERING IT UP. TOYOTA CAN NO LONGER BE TRUSTED! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2011 Toyota Highlander has 27 Steering complaints on file. Review the timeline above for detailed owner experiences.