2017 Toyota Prius UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
While driving the speed limit of 70mph on a major highway, the sunroof on my 2017 Toyota Prius exploded. There was no warning of any kind: no other traffic nearby so no rock or debris from another vehicle; no overpass or bridge so nothing from above; it was a mild sunny day of 76 degrees so not a weather factor; and by the angle of the glass that remains being in an outward position rather than inward, reveals to me that it was from inside out, not from outside in as if it were a rock hitting. It just exploded. I was the only person in the car. Thankfully, the visor was shut on it or the shattered glass would have caused injury and of greater serious concern is just the sudden sound of what sounded like a bomb going off over my head was enough to cause a reaction which easily would result in an accident. It was a terrifying experience! I was lucky no other vehicles were nearby and could react and safely get off the road. I called 911 immediately and reported it. I have read many such claims from other Toyota owners online (see ToyotaNation.com and search by "exploding Sunroof") and even from a technician at my nearby Toyota Collision Center that it just happened to a friend of theirs also. This is not a one time issue. When I took the car to the Collision Center for an estimate and inquired about the damage, they could find no recall on it by Toyota. This is certainly a dangerous and hazardous issue that needs to be addressed asap before someone is seriously hurt or there is a fatality.
I PULLED UP TO THE STOP SIGN, THEN PROCEEDED TO GO AND I HAD NO POWER. I SAT THERE FOR 10-15 SECONDS BEFORE THE ACCELERATOR KICKED IN. IT SHOOK ME UP. I PROCEEDED ON AND THEN IT AGAIN HAPPENED. I WAS SITTING AT A RED LIGHT AT A BUSY INTERSECTION AND WHEN THE LIGHT GREEN I HAD NO ACCELERATION POWER AT ALL. PEOPLE WERE HONKING AND YELLING AT ME. IT WAS VERY SCARY. AFTER WHAT SEEMED TO BE AN ETERNITY, THE ACCELERATOR KICKED IN AND I WAS ABLE TO PROCEED. I HAD IT TOWED TO TOYOTA DEALER, THEY SAID THEY COULDN'T FIND ANYTHING WRONG. PLEASE PLEASE PLEASE HELP.
WHEN IT RAINS THE COLLISION DETECTION SYSTEM GIVES OFF FALSE WARNINGS. THE INTELLIGENCE CLEARANCE SONAR (ICS) SYSTEM GIVES AN ERROR AND IS UNRELIABLE. THIS IS A SAFETY ISSUE AND HAS BEEN REPORTED BY MULTIPLE PRIUS OWNER WITH THE ICS SYSTEM: HTTPS://PRIUSCHAT.COM/THREADS/CLEAN-PARKING-ASSIST-SENSOR-AND-INTELLIGENT-CLEARANCE-SONAR-ISSUE.182931/
THE AIR CONDITIONER EMITS A FOUL SMELL WHEN STARTING AND WHILE DRIVING. HAVE MANY NEW CARS AND NEVER HAD THIS CHRONIC PROBLEM. TOOK THE CAR TO THE DEALER AND WAS TOLD THAT THIS WAS A RECURRING PROBLEMS WITH TOYOTA. TRADED IN 2015 PRIUS WITH 36000 MILES FOR THE PRIUS PRIME AND NEVER HAD A AIR CONDITIONING PROBLEM WITH THAT PRIUS
TOYOTA SAFETY CONNECT COMMUNICATION MODULE HAS CEASED FUNCTIONING. VEHICLE TELEMATICS INOPERATIVE. SOS BUTTON INOPERATIVE. COLLISION NOTIFICATION INOPERATIVE. DEALER UNABLE TO DIAGNOSE.
THE RUBBER ON THE HANDLE TO OPEN MY HATCHBACK HAS MELTED. IN THE WINTER, I CAN NO LONGER OPEN THE HATCH DOOR, AND IN THE SUMMER, IT IS DIFFICULT TO OPEN.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2017 Toyota Prius has 6 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.