2010 Toyota RAV4 Air Bags

Impact on Right front end at 60 mph and air bags did not deploy

SIDE CURTAIN AIRBAGS SPONTANEOUSLY DEPLOYED WHILE VEHICLE WAS BEING BACKED OUT OF A MECHANIC'S GARAGE AFTER ROUTINE BRAKE MAINTENANCE WAS PERFORMED. THERE WAS NO IMPACT PRIOR TO THE DEPLOYMENT. THANKFULLY NO ONE WAS INJURED, BUT IT WOULD HAVE BEEN A DIFFERENT STORY IF MY WIFE AND KIDS WERE IN THE CAR AND DRIVING WHILE THIS OCCURRED. AS OF THIS WRITING, I HAVE OPENED A CASE WITH TOYOTA (CORPORATE) AS INSURANCE HAS APPRAISED THE DAMAGE AT OVER $11,000 MAKING THIS A TOTAL LOSS. I HAVE YET TO HEAR ANYTHING FROM TOYOTA REGARDING THE CLAIM.

DECEMBER 8, 2017, IN 2010 RAV4, ABOUT 27 MPH HEADING FORWARD, HIT HEAD-ON, (CITY STREET) 12TH ST. NW, ALBUQUERQUE. OTHER DRIVER DUI (BLEW 2.6 ABOUT 1 HR LATER), WRONG-WAY IN MY LANE, DROVE SILVERADO, SEEMED TO SPEED UP UPON IMPACT, ATTEMPTED TO KEEP GOING BUT SILVERADO HOOKED INTO BRAKED RAV. MY CAR WAS PUSHED BACKWARD ABOUT 40 FT., ACCORDING TO POLICE OFFICERS. SHOCKING SOUND AND FEELING UPON IMPACT. MY AIR BAG DEPLOYED, BUT DID NOT DEFLATE--INSTEAD, IT EXPLODED. HAVE HAD BREATHING PROBLEMS SINCE, EXACERBATION OF ASTHMA, BURNING FEELING IN EARS, OTHER SYMPTOMS. I DID NOT KNOW THAT THE AIR BAG WAS SUPPOSED TO DEFLATE. ADJUSTER AGREES IT EXPLODED, BUT DOES NOT KNOW IF HE HAS A PHOTO OF THE EXPLODED AIR BAG. HE WILL LOOK THROUGH HIS PHOTOS.

"TAKATA RECALL"

2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE 16V-596. *LD THE CONSUMER REQUESTED INFORMATION ON RECALL PROCESS CAN BE EXPEDITED UPDATED 7/7/17*JS

WHILE DRIVING DOWN THE STATE HIGHWAY SCRT 31 AT THE POSTED SPEED LIMIT, THE DRIVER SIDE CURTAIN AIR BAG DEPLOYED. THERE WAS NO COLLISION OR ANY OTHER FACTOR THAT WOULD HAVE CAUSED THIS DEPOLOYMENT. THE DEPLOYMENT OF THE BAG CAUSED RINGING IN THE DRIVER'S EAR AND POTENTIAL EAR DRUM DAMAGE. DOCTOR'S EXAM IS SCHEDULED. UPDATED 05/16/17*LJ UPDATED 08/09/2017*JS

TL* THE CONTACT OWNED A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATE 30 MPH, THE REAR SWERVED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO A POLE AND THE DRIVER FRONTAL AIR BAG FAILED TO DEPLOY CAUSING THE CONTACT TO FRACTURE SEVERAL RIBS. THE CONTACT ALSO WANTED TO STATED THAT NHTSA CAMPAIGN NUMBER: 13V383000 WAS PERFORMED HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE DISPLAYED "AIR BAG NOT ON". THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN AND NHTSA CAMPAIGN NUMBER WERE NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 70 MPH, THERE WERE BLOCKS OF ICE ON THE ROAD THAT CAUSED THE CONTACT TO CRASH INTO A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED, BUT THE DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,522.

LETTER FOR DIRECT REPLY- REQUESTING LEGAL ASSISTANCE FOR ACCIDENT INVOLVING 2010 TOYOTA RAV4 DRIVER'S AIR BAG MODULE FAILURE. *SMD THE CONSUMER AND HIS WIFE WERE INVOLVED IN AN ACCIDENT, AND THE AIR BAGS FAILED TO DEPLOY. THE REPAIR SHOP INFORMED THE CONSUMER, THE AIR BAG MODULE WAS FAULTY PRIOR TO THE ACCIDENT. TOYOTA CLAIMED THE AIR BAGS DID NOT DEPLOY, BECAUSE THERE WAS NO DIRECT FRONTAL IMPACT TO THE VEHICLE. *JB....UPDATED 04/08/15 *BF UPDATED 04/13/15 *BF UPDATED 04/16/15*JB UPDATED 11/4/2015 *JS

WAS AT A STANDSTILL WHEN I WAS HIT BY A 1999 DODGE NEON ON RIGHT FRONT SIDE...THE NEON SHRED THE FRONT OF MY CAR FROM PASSENGER SIDE TO DRIVER SIDE, TRAVELING DEEPER INTO THE FRONT END OF THE CAR AS IT WENT ACROSS MY CAR FROM RIGHT FRONT TO LEFT FRONT. THE AIRBAG DID OPEN, HOWEVER, BETWEEN 8 AND 9 O'CLOCK ON THE STEERING WHEEL THE BAG CAUGHT FIRE AND WHEN UP IN FLAMES. THE LEFT SIDE OF THE BAG WAS DAMAGED BY FIRE AND MY LEFT HAND WAS BURNED. WHEN I SAW THE CAR AT THE COLLISION SHOP THE AIRBAG HAD BEEN REMOVED...UPDATED 12/17/14 *BF UPDATED 11/10/2015*JS

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED ON AND OFF SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V014000 (AIR BAGS AND SEATS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65000.

I WAS DRIVING ABOUT 25 MPH ON THE SMALL STREET. THE ROAD CURVED A LITTLE IN ONE PLACE AND TWO RIGHT WHEELS OF MY CAR WENT TO THE SHOULDER WHICH WAS THE SAME LEVEL AS THE ROAD BUT A LITTLE BUMPY OR GRAVELED. IT TOOK ME A COUPLE SECONDS TO BE BACK ON THE ROAD BUT AT THE MOMENT I WAS THERE THE RIGHT SIDE CURTAIN AIRBAG SUDDENLY DEPLOYED. I WAS VERY SCARED AND STOPPED AND CHECKED THE CAR AND THE WHEELS ' THERE WAS NOTHING AT ALL EXCEPT TWO RIGHT WHEELS WERE DUSTY. I BELIEVE THAT IT WAS A MALFUNCTION OF A SENSOR BECAUSE THERE WAS NO IMPACT AND THERE WERE NO ANY BIG ROCKS OR POT HOLES ON THE ROAD. BUT TOYOTA REFUSED TO REPAIR AIRBAGS AND INTERIOR; THEY FOUND A SCRATCH ON THE WHEEL AND CLAIMED THE WHEEL WAS BENT. IT WAS NOT TRUE AS IT WAS FOUND DURING REPAIR IN BODY SHOP. THE REPAIR COST WAS ALL FOR AIRBAGS / SENSORS AND ROOF LINING WITH JUST A FRACTION FOR BALANCING THE WHEEL TO BE SURE IT WAS INDEED OK. IT WAS A NORMAL USE OF THE CAR, NO ANY IMPACT, BUT FAULTY SENSOR. *TR

TL* THE CONTACT LEASED A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 23 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND CRASHED INTO THE SIDE OF HIS VEHICLE. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO HIS NECK, BACK, AND SHOULDER. THE REAR PASSENGER SUSTAINED INJURIES TO HER LEFT BREAST. THE POLICE WERE CONTACTED AND A REPORT WAS AVAILABLE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS PENDING AN INVESTIGATION. THE MANUFACTURER WAS CONTACTED AND THEY WERE ALSO PENDING INVESTIGATION. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 4,000. .UPDATED 02/25/13 *BF THE CONSUMER HAS SINCE TRADED THE VEHICLE, BECAUSE THE LEASE WAS ENDING. UPDATED 05/23/13 UPDATED 04/23/14. *JB *TR

DATE: 12/19/2010 FROM: [XXX] RE: 2010 TOYOTA RAV 4 LEASE/ AIR BAG SAFETY CONCERN I RECENTLY LEASED A RAV4 FROM YOUR DEALERSHIP. I TRADED A 2007 PRUIS AND HAVE OWNED NUMEROUS TOYOTAS. MY REASON FOR LEASING THE RAV 4 WAS TO MAKE LIFE EASIER AND SAFER FOR MY SPOUSE WHO IS UNDERGOING CANCER TREATMENT. I MADE THIS FACT KNOWN TO MY SALESMAN SONNY ROTHWELL AND BROUGHT HER WITH ME TO TEST HER GETTING IN AND OUT OF THE VEHICLE AND GENERAL COMFORT. THE VEHICLE WAS NOT RUNNING DURING THIS TEST. I DROVE THE VEHICLE APPROXIMATELY 5000 MILES WITHOUT PAYING ATTENTION TO THE DASH WARNING LIGHT REGARDING AIR BAG ACTIVATION. WHEN I FINALLY CHECKED WITH YOUR SERVICE DEPARTMENT, THEY STATED THAT THE AIR BAG LIGHT INDICATES THAT THE AIR BAG IS NOT IN ACTIVE MODE WHEN OFF AND THAT THIS OCCURS WHEN THERE IS NOT ENOUGH WEIGHT IN THE PASSENGER SEAT. I ASKED THE AMOUNT NEEDED TO ACTIVATE THE ON POSITION AND THEY DID NOT KNOW. MY WIFE IS 5 1 AND WEIGHS 86 POUNDS AND I WOULD NEVER HAVE LEASED THIS VEHICLE IF I WOULD HAVE KNOWN SHE WOULD NOT HAVE THE BENEFIT OF AIR BAG SAFETY. AIR BAGS SAVED MY WIFE AND MOTHER IN-LAW SEVERAL YEARS AGO. I CALLED TOYOTA CORPORATE 800 331-4331 AND EXPLAINED MY PROBLEM. THEY STATED THAT IT REQUIRES 90LBS OF WEIGHT TO ACTIVATE AIR BAG AND THAT THIS COULD NOT BE ADJUSTED. REF# 1012030063 I LATER CALLED SERVICE MANAGER DAVID NEWTON AND HE CONFIRMED THE 90 LB WEIGHT REQUIREMENT. HE SUGGESTED I BRING THE CAR IN. PRIOR TO BRINGING THE VEHICLE TO THE DEALER, I TESTED THE FRONT SEAT BY HAVING MY WIFE SIT IN THE SEAT WITH A 16 LB BOWLING BALL ON HER LAP. THE AIR BAG LIGHT WAS STILL SHOWING OFF. I ALSO READ MY OWNERS MANUAL AND FOUND NO INDICATION OF ANY WEIGHT REQUIREMENT FOR AIR BAG ACTIVATION. THERE WERE REFERENCES TO CHILDREN AND LUGGAGE IN PASSENGER SEAT. I BROUGHT THE CAR INTO YOUR DEAL PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT HIS PASSENGER WEIGHS 78 POUNDS AND WHENEVER SHE WAS IN THE PASSENGER SEAT THE AIR BAG LIGHT FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE PERSON SITTING IN THE FRONT SEAT SHOULD BE 80 POUNDS OR MORE BEFORE THE AIR BAG LIGHT WOULD ILLUMINATE. THEY ALSO WERE UNABLE TO ADJUST THE SEAT IN ANY MANNER REGARDING THE AIR BAG LIGHT IN ORDER TO ACTIVATE THE ON POSITION. THE MANUFACTURER STATED THAT SHE WAS NOT THE CORRECT WEIGHT AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 9,300. UPDATED 01/14/11*LJ UPDATED 02/02/11 *CN