2011 Toyota RAV4 VEHICLE SPEED CONTROL

The contact owns a 2011 Toyota Rav4. The contact stated that while driving and depressing the brake pedal to come to a complete stop, the vehicle continued to accelerate unintendedly. The contact continuously depressed the brake pedal and shifted to neutral(N), and the vehicle responded as intended. The contact stated that the failure recurred while at a complete stop and while reversing from the driveway onto the roadway. The failure only occurred while the cruise control was activated but not set. The contact previously owned another 2011 Toyota Rav4 vehicle, which also experienced the failure. An independent mechanic informed the contact that the manufacturer had previously provided a remedy for the failure. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 135,000.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 5 MPH APPROACHING A RED LIGHT, THE VEHICLE UNEXPECTEDLY ACCELERATED. THE CONTACT SHIFTED INTO NEUTRAL AND THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE FINALLY CAME TO A STOP. THE CONTACT STATED THAT THE FAILURE OCCURRED TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO UMANSKY TOYOTA (1357 RICHMOND ROAD, CHARLOTTESVILLE, VA 22911) TO BE DIAGNOSED, BUT THEY WERE NOT ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 138,719.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 10 MPH AND SLOWING DOWN, THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE WAS TAKEN TO UMANSKY TOYOTA (LOCATED AT 1357 RICHMOND RD, CHARLOTTESVILLE, VA 22911, (434) 509-4870) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO DRIVER ERROR. THE CONTACT WAS INFORMED THAT HE MAY HAVE ACCIDENTALLY DEPRESSED THE BRAKE AND ACCELERATOR PEDALS SIMULTANEOUSLY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,639.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE THE CONTACT'S SPOUSE WAS PARKING THE VEHICLE, IT INADVERTENTLY ACCELERATED. THE DRIVER ATTEMPTED TO STOP THE VEHICLE, BUT IT CRASHED INTO A WALL. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO PUENTE HILLS TOYOTA (17070 GALE AVE, HACIENDA HEIGHTS, CA 91745, 877) 692-4047) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT STATED THAT THE FRONT BUMPER WAS DAMAGED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,608.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE PARKING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE SURGED FORWARD INDEPENDENTLY. THE VEHICLE CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE FAILURE WAS PERSISTENT. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE LOCAL DEALER (BENARDI TOYOTA 1626 WORCESTER ROAD, FRAMINGHAM, MA, 01702) WAS CONTACTED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. UPDATED 10/18/17*LJ *TR

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE IN A PARKING AREA APPLYING THE BRAKES, THE VEHICLE INDEPENDENTLY SURGED AT A HIGH RATE OF SPEED. THE RPMS RACED AND THE CONTACT'S VEHICLE CRASHED INTO TWO OTHER VEHICLES. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED WHIPLASH DUE TO THE FAILURE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A REPAIR CENTER TO REPAIR THE DAMAGES AND FURTHER INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE IF THEY MAY BE ABLE TO INVESTIGATE THE UNINTENDED ACCELERATION FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE ATTEMPTING TO STOP THE VEHICLE AT 30 MPH, THE ENGINE BEGAN TO REV WHILE THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE BEGAN TO ACCELERATE FORWARD WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED RANDOMLY. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. THE VIN WAS NOT AVAILABLE.

CAR SITTING IN PARKING LOT. STARTED ENGINE IN PARK, ENGINE SUDDENLY ACCELERATED HAD TO TURN IGNITION KEY OFF TO STOP ENGINE FROM RUNNING AT HIGH SPEED. WHEN RESTARTED ENGINE RAN AT NORMAL IDLE SPEED. CHECKED FLOOR MAT AND HOSES ON ENGINE, ALL OK. SCHEDULED APPOINTMENT WITH TOYOTA DEALER FOR 3/6/2017. CAR HAS 28,563 MILES ON ODOMETER AND I AM THE ORIGINAL OWNER. CAR IS GARAGED, NO ACCIDENTS AND IS REGULARLY SERVICED BY TOYOTA DEALER. OUTSIDE TEMPERATURE OUTSIDE WAS 41 DEGREES. I CHECKED THE FOOT PEDAL (THROTTLE) FOR FREE TRAVEL IT WAS OK.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE APPROACHING A RED LIGHT AT 5 MPH, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY ALTHOUGH THE BRAKE PEDAL WAS BEING DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS SHIFTED INTO PARK TO STOP THE VEHICLE FROM ACCELERATING. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING 3 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AND THE CONTACT WAS INFORMED THAT THERE WAS NO FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

CAR SUDDENLY ACCELERATED WHEN SLOWING FOR A TRAFFIC LIGHT. FOOT SECURELY ON THE BRAKE. SPEED UNDER 5 MPH. NO FLOOR MATS OR INTERFERENCE WITH THE THROTTLE OF ANY KIND.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. AT A STOP LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE SUDDENLY BEGAN TO REV VERY HIGH AND THE RPM'S INCREASED. THE CONTACT QUICKLY SHUT THE ENGINE OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE CONTACT INDICATED THAT THE FAILURE HAD RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS NOT ABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 23,000.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHEN ATTEMPTING TO STOP THE VEHICLE, IT LUNGED FORWARD AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE. UPDATED 5/19/15*CN

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STATIONARY WITH THE BRAKE PEDAL BEING DEPRESSED, THE ENGINE RPMS SUDDENLY INCREASED AS THE VEHICLE ACCELERATED FORWARD. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. THE CONTACT ALSO INDICATED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 15,785.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING DOWNHILL AT AN UNKNOWN SPEED, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT SHIFTED INTO NEUTRAL IN ORDER TO SLOW DOWN THE VEHICLE. THE GEAR WAS SHIFTED BACK INTO DRIVE AND THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

2011 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE UNINTENDED ACCELERATION. *SMD THE CONSUMER STATED SHE EXPERIENCED SUDDEN ACCELERATION ON AUGUST 15, 2013. SHE STATED THERE WAS A CAR IN FRONT OF HER AT A LIGHT, AND SHE ATTEMPTED TO BRAKE, BUT DUE TO THE UNINTENDED ACCELERATION, SHE HIT THE VEHICLE IN FRONT OF HER. SHE SUFFERED A FRACTURED PELVIS. REPAIRS TO THE VEHICLE EXCEEDED $8,000 AND THOUSANDS MORE IN MEDICAL CARE. ON FEB 2, 2014, HER HUSBAND ATTEMPTED TO PARK THE VEHICLE, BUT WHEN HE APPLIED THE BRAKE, THE VEHICLE INSTEAD ACCELERATED, AND HE CRASHED INTO A BUILDING. THERE WERE NO INJURIES, BUT COSTLY DAMAGE TO THE BUILDING AND $2,000 DAMAGE TO THE VEHICLE. THE CONSUMER WENT TO THE DEALER FOR HELP, AND THE SERVICE MANAGER REPLICATED THE ACCELERATION PROBLEM FOUR SEPARATE TIMES IN THE PARKING LOT. HE STATED THERE WAS A SOFTWARE PROGRAM CALLED "SMART STOP" AVAILABLE FOR THE 2006-2010 MODELS AND THE SAME SOFTWARE WAS ON THE 2012-2014 MODELS. AN INSPECTOR WAS SENT TO EXAMINE THE VEHICLE, AND HE STATED THERE WAS NOTHING WRONG WITH THE VEHICLE, AND THE ACCIDENTS, WERE SIMPLY THEIR FAULT. *JB

ON 2/17/14 I HAD AN "UNINTENDED ACCELERATION" EVENT AND HIT A CAR. NO ONE WAS HURT. I TOOK MY CAR TO TOYOTA AND FILED A REPORT. ON 2/22/14 TOYOTA RETRIEVED DATA FROM THE VEHICLE CHIP AND EMAILED ME A COPY. DATA SHOWS THAT I WAS BRAKING DURING THE ENTIRE 4.7 SEC PRIOR TO COLLISION. UPON BRAKING, THE MOTOR RPM DROPPED TO 800, THEN SUDDENLY INCREASED TO 2000 WHILE I CONTINUED BRAKING, AND STAYED AT 2000 UNTIL COLLISION. A TOYOTA CASE MANAGER SAID THAT TOYOTA HAD 30 DAYS TO RESPOND. THAT HAS PASSED AND I HAVE RECEIVED NO RESPONSE. MY CAR MAY BE UNSAFE. I CANNOT DRIVE IT FOR FEAR OF HARM TO MYSELF OR OTHERS SINCE NOTHING HAS BEEN TO CORRECT THE PROBLEM. MY CAR IS IDLE, CAUSING ME SIGNIFICANT FINANCIAL DIFFICULTY. *TR

I WAS TRAVELING DOWN CITY STREET BEHIND SEVERAL CARS & WE WERE APPROACHING A TRAFFIC LIGHT AT INTERSECTION, MY FOOT OFF THE GAS PEDAL LETTING CAR SLOW NATURALLY. I HEARD THE MOTOR START REVVING UP QUICKLY, SUDDENLY ACCELERATING BY ITSELF. I PUSHED ON THE BRAKES, BUT CAR CONTINUED TO REV UP & LURCHED FORWARD HITTING THE CAR IN FRONT OF ME. I PUSHED HARDER ON THE BRAKES, EVEN TRYING TO PUMP THEM BUT MY CAR HIT THE CAR IN FRONT OF ME AGAIN & THEN MY CAR FINALLY STOPPED & I TURNED OFF THE MOTOR. WHAT A SCARY SITUATION!! THANK GOD NO ONE WAS INJURED ONLY DAMAGE TO BOTH VEHICLES! WE FILED A POLICE REPORT & I HAD THE RAV TOWED TO THE TOYOTA DEALER WHERE IT REMAINS PARKED. I WILL NOT DRIVE IT AGAIN BECAUSE I AM SCARED TO DEATH OF WHAT COULD OF OR WHAT MIGHT HAPPEN. A CLAIM WAS FILED WITH TOYOTA HEADQUARTERS, CLAIM # [XXX]. A THIRD PARTY, ENGINEER, CAME OUT TO DEALER'S TO INSPECT, CHECK BLACK BOX, ETC. OF COURSE, WITH AN 18 PAGE REPORT & EXTENSIVE CHECKING HE COULD NOT RECREATE PROBLEM, FOUND NOTHING ON BLACK BOX, ETC. & CLAIMS HE FEELS SAFE TO DRIVE IT. I AM WAITING TO HEAR FROM TOYOTA HEADQUARTERS FOR THEIR OFFICIAL WORD, WHICH I DOUBT WILL BE ANY DIFFERENT THAN THE INSPECTOR'S. BESIDES I COULD NOT GET A COPY OF THE REPORT BECAUSE HE WAS HIRED BY TOYOTA! NOT SURE WHERE TO TURN NOW. THIS WAS NOT THE FIRST TIME, THE UNINTENDED SUDDEN ACCELERATION HAD OCCURRED. ON 3 OR 4 OTHER OCCASIONS, MY RAV DID THE SAME THING & LUCKILY DID NOT CAUSE AN ACCIDENT. ONE TIME I THREW THE CAR INTO PARK AS TO STOP IT. THE GAS PEDAL & THE BRAKE WERE WORKING FINE, NO STICKING OR NO ME PUTTING MY FOOT ON THE WRONG PEDAL! THE FLOOR MATS WERE ORIGINAL TO VEHICLE & FIRMLY ATTACHED TO HOOKS. I HAD REPORTED IT TO CONCORD TOYOTA ON ONE OCCASION WHEN I HAD AN OIL CHANGE, BUT THEY COULD NOT SIMULATE THE PROBLEM, SO THEY STATED THERE WAS NO PROBLEM!! OBVIOUSLY, THERE IS A PROBLEM!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

WHILE BACKING INTO A PARKING SPOT AFTER APPLYING THE BRAKE THE VEHICLE JERKED BACK SEVERAL TIMES NO MATER HOW HARD I APPLIED THE BRAKE I COULD NOT STOP IT. I WAS GOING ABOUT 5 MILES OR LESS PER HR. THE SAME THING HAPPENED LATER THE SAME DAY IN MY DRIVEWAY. TWICE IN ONE DAY ALSO ON ANOTHER DAY MY WIFE WAS HEADING DOWN THE DRIVEWAY AND APPLIED THE BRAKES AND THE VEHICLE WOULD NOT STOP NO MATTER HOW HARD SHE APPLIED THE BRAKES IT FINALLY STOPPED ABOUT 40 FEET LATER IN THE MIDDLE OF THE ROAD. SHE WAS VERY SCARED, THANKFULLY NO CAR WAS COMING WHEN THIS HAPPENED. WE TOOK IT TO TOYOTA AND OF COURSE THEY FOUND NOTHING THEY TOLD US WE HIT THE WRONG PEDDLE (THREE DIFFERENT TIMES) WHICH WE DID NOT. AND SO DID THE THOUSANDS OF OTHER PEOPLE THAT HAVE COMPLAINED AND THEN HURRIED US ON OUR WAY. HOW MANY TIMES DOES THIS HAVE TO HAPPEN TO PEOPLE BEFORE TOYOTA IS FORCED TO DO SOMETHING? FROM WHAT I HAVE READ IT SEEMS TO HAVE STARTED WHEN CAR COMPANY'S WENT FROM ACCELERATOR CABLES TO COMPUTER SENSORS AND ELECTRIC MOTORS. SO ALL I CAN DO IS FILE A COMPLAINT AND HOPE THE EVERYBODY ELSE THAT HAS ENCOUNTERS THIS PROBLEM WILL DO THE SAME SO MAYBE IF ENOUGH PEOPLE DO SOMETHING WILL BE DONE. WE WERE GOING TO TRADE IT IN BUT DOING RESEARCH WE CAN'T SEEM TO FIND A NEWER VEHICLE THAT HASN'T HAD THIS COMPLAINT. SO I GUESS WE ARE STUCK WITH IT AND ALL MY WIFE AND I CAN DO IS SAY A LITTLE PRAYER EACH TIME I GET BEHIND THE WHEEL. *TR

2011 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION AND DISABLED THROTTLE. *SMD THE CONSUMER STATED HE BEGAN HAVING PROBLEMS WITH THE VEHICLE IN JAN 2013, WHICH RESULTED IN TWO ACCIDENTS. ONE OF THE ACCIDENTS RESULTED IN $2200.00 WORTH OF DAMAGE, WHEN THE VEHICLE ACCELERATED AND LURCHED FORWARD. THE VEHICLE WOULD DISABLE THE THROTTLE OVER 5 MPH WHEN THE BRAKE WAS APPLIED. HOWEVER, THE SUDDEN ACCELERATION ALSO OCCURRED UNDER 5 MPH.

WHEN APPROACHING A RED LIGHT AT AN INTERSECTION AND ALMOST STOPPED, THE ENGINE STARTED TO RACE, SOUNDING LIKE A JET ENGINE TAKING OFF. IN SPITE OF PUTTING MY FULL FORCE ON THE BRAKE, THE CAR KEPT JERKING FORWARD INTO THE INTERSECTION. FINALLY, AT MY WIFE'S SCREAMED INSTRUCTION, I SLAMMED THE CAR INTO PARK. THIS FINALLY STOPPED THE ENGINE. WE WERE FRIGHTENED TO DEATH. I DO NOT BELIEVE MY WIFE COULD HAVE STOPPED THE CAR WITHOUT AN ACCIDENT. WE WERE LUCKY THAT THERE WAS NO CAR IN FRONT OF US OR SOMEONE WOULD HAVE BEEN SERIOUSLY HURT. I HAD THE CAR TOWED TO THE DEALER AND EXPLAINED TO THEM WHAT HAD HAPPENED AND THAT WE WERE AFRAID TO DRIVE THE CAR. AT THEIR QUESTION, I TOLD THEM THAT THE FLOOR MATS WERE TOYOTA'S AND CAME WITH THE CAR. THREE HOURS LATER, THEY CALLED TO TELL ME THAT THE COMPUTER AND A TEST DRIVE FOUND NOTHING WRONG; PICK UP THE CAR. I THEN CALLED THE TOYOTA COMPLAINT OFFICE TO MAKE AN OFFICIAL COMPLAINT. HOWEVER, THEIR PROCESS IS TO MERELY SEND THE DEALER'S DATA TO THE REGIONAL OFFICE, WHO, OF COURSE, FOUND NOTHING WRONG. IN THE MEANTIME, I CONTINUED TO GET SEVERAL CALLS FROM VARIOUS DEALER PERSONNEL TO PICK UP THE CAR. NO SYMPATHY WAS EVER EXPRESSED. SINCE NEITHER MY WIFE NOR I COULD EVER FEEL SAFE IN THE CAR, I SOLD IT BACK TO THE DEALER FOR A BIG LOSS. WE DON'T WANT TO FEEL RESPONSIBLE FOR ENDANGERING OTHER PEOPLE'S LIVES. THIS PROBLEM WITH TOYOTA CARS IS NOT RESOLVED. IT MUST BE FURTHER INVESTIGATED. IN FACT, THIS CAR HAD ANOTHER INCIDENT PREVIOUSLY WHERE THE MOTOR ROARED AT AN INTERSECTION, HOWEVER WITHOUT LASTING LONG ENOUGH TO START MOVING THE CAR. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 3 MPH THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS A RAPID INCREASE IN ACCELERATION. THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL WHILE SHIFTING FROM DRIVE INTO THE PARK POSITION. THE VEHICLE CAME TO A STOP AND RESUMED IN OPERATION. THE FAILURE RECURRED TWO TIMES. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,200.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE LURCHED FORWARD. THE CONTACT APPLIED EXCESSIVE PRESSURE TO THE BRAKE PEDAL AND PLACED THE VEHICLE IN NEUTRAL IN ORDER TO COME TO A STOP. THE FAILURE RECURRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT HE SHIFTED INTO DRIVE AND THE VEHICLE IMMEDIATELY ACCELERATED TO 25 MPH INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD SEND A TECHNICIAN TO FURTHER ASSESS THE FAILURE. THE FAILURE MILEAGE WAS 11,000.