41 complaints reported

2021 Toyota RAV4 UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
41
Crashes
2
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

Sep 2022

Windshield cracked for no reason. I noticed very fine cracks which are spreading. I park inside of a garage and do very little highway driving. The windshield cracked in its own.

Type: Vehicle, Vehicle: 2021 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Sep 2022
Sep 2022

I was driving on the highway, 45 minutes into my 3 hour trip. As I was approaching a bridge, I suddenly heard a very large bang- sort of like a gunshot. I immediately looked around and noticed my moonroof in my vehicle had completely shattered. It was still held together, but I very quickly closed the moonroofs inner cover to assure no glass would fall into my car. Noticeably, there was small shards of glass all over my center console. I could hear the glass falling onto my moonroof, and could see glass flying behind me with a vehicle traveling behind. I very well could have suffered injuries/cuts if the glass had shattered onto me. Not only is this dangerous for me, but the people behind me. It could have cracked their windshield, or even given someone a flat tire. Now I am left to travel 2 hours not knowing what could potentially happen next. I took the rest of the travel slow. This happened with absolutely no warning. It was sudden, loud, and scary. I am left to pay for this now because there is no recall or warranty.

Type: Vehicle, Vehicle: 2021 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Sep 2022
Aug 2022

The driver side mirror shakes when you drive over any bump in the road at any speed. It is amplified at speeds over 50mph. Toyota did a TSB on passenger side mirror but refused to complete the same repair on driver side. Toyota said only if the dealership acknowledged it shakes would they repair. The dealership stated the mirror shake was as expected although they tested the vehicle on a road with a 45mph speed limit. Then demonstrated another rental vehicle to say it was fine.....but who knows if that rental had the repair or not. Then Toyota says my only recourse is to take the car to another Toyota dealer 25 miles from my home.....and if they don't agree the mirror shakes I'm out of luck. The mirror shakes so bad on the highway it would be better if wasn't there. It's unsafe and Toyota holds you hostage to fix the known issue with their own repair bulletin. It's like they don't want to pay for the repairs so tell customers nothing is wrong. I found dozens of posts online from 2021 Rav4 owners and the same experience. It's also shocking to me they repaired one side when both mirrors shook to begin with.

Type: Vehicle, Vehicle: 2021 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Jul 2022
Aug 2022

I was driving and was only 5 miles from my home and I heard a loud pop like an explosion. My moonroof/sunroof had spontaneously exploded. Then I heard glass moving around as I slowly continued home. When I got home I inspected what had happened and took a picture and called the dealership I purchased the car from. I have only owned the car for 7 months.

Type: Vehicle, Vehicle: 2021 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Aug 2022
Aug 2022

The component that failed was the glass of my sunroof. My sunroof somehow exploded on me while I was driving. There were no vehicles or other things that would have caused rocks to fly and hit the dead center of the sunroof. If you look at the images you can tell that the glass is pointing upward and not downward. I was lucky that I had my son shade cover closed., If it was not closed I would have had large pieces of glass fall in my vehicle and potentially cause cuts and lesions from the glass. This could not be heat related as it was at 6: 58am. This problem has not been identified by any dealer or independent repair center but it's very similar to many others who have had these complaints on your website and consumer reports. The components have not been inspected by the dealer or police and there were no warning signs of any kind no visible original cracks or anything that would have caused it to do what I did. I did attempt to contact Toyota but they refused to assist and told me to contact my insurance, the dealership crown toyota refused to assist and told me to contact my insurance and said that you rock must have hit. They also wouldn't repair it because they will not accept payment from my insurance company which is Mercury.

Type: Vehicle, Vehicle: 2021 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Jun 2022
Jul 2022

Driving 35 MPH the sunroof glass shattered. there were no other vehicles going by and no rocks were seen. If the sunroof shade were open the glass would have fallen on top of the driver possibly causing injury or an accident. I have found reports of this happening to other vehicles online.

Type: Vehicle, Vehicle: 2021 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Sep 2022
May 2022

On our car, as well as many other new cars, unless the rear doors are unlocked, you cannot open them from the inside (or outside for that matter). It is not the child safety lock. There is no emergency egress. There is no cylinder for a key. Toyota says it's a normal function. My concern is: In an accident, and possible subsequent fire, if the electrical system is disabled (shorted battery, etc.) nobody will be able to open the rear doors from the inside nor the outside. Anybody in the rear seat will be trapped unless they can get out the window, or through the narrow opening between the seats. Even if the electrical system isn't disabled, if the passengers in the front seat are unconscious or unable to unlock the doors, the passengers in the back seat will be trapped unless they can reach the unlock button. We tested my friend's Honda today and it functions the same way. Please consider looking into this as it is a very dangerous design flaw. Thank you.

Type: Vehicle, Vehicle: 2021 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Mar 2022
Dec 2021

I was driving down an open road when I suddenly heard a loud rattling noise and a huge explosion. Luckily, there wasn’t any cars around us and we weren’t going very fast. As you can imagine this was very shocking and distracting and I was eventually able to pull over to the side of the road to investigate what had happened. I had my 9 month pregnant sister as well as my 4 month infant in the car. What we found was the sunroof of my car had exploding upwards and there were shards of glass everywhere. We had been experiencing extreme weather conditions the past few days and had to assume this to be the cause. There was no one around us nor anything above us and my car is kept under a carport. An external force would not cause the sunroof glass to explode upwards, it would be the exact opposite and smashed downwards.

Type: Vehicle, Vehicle: 2021 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Dec 2021
Nov 2021

I have a 2021 Toyota RAV4. There is a noise in the B pillar. The sound is faint, dealership has replaced the entire seatbelt. The noise is still there. Today was the 4th time to the dealership, the technician drove and service advisor both was in the vehicle today and all of a sudden they can't hear anything. The driver side mirror also shakes when driving and by just shutting the door. My safety concerns are both the B pillar and mirror shaking. I'm concerned the B pillar may not have been properly welded and may fail in a collision The rattle started at 22 miles and now has approximately 1800 miles.

Type: Vehicle, Vehicle: 2021 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Oct 2021
Nov 2021

PASSENGER HEATED SIDE MIRROR CRACKED FROM COLD WEATHER. NOT IMPACTED BY ACCIDENT OR NEGLIGENCE FROM I OR SOMEONE. WHEN HEATED MIRROR WAS ON I NOTICED A CRACK APPEARING.

Type: Vehicle, Vehicle: 2021 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Sep 2021
Oct 2021

Moon roof exploded and shattered while driving down the road in normal conditions, no other issues. Vehicle is less than 3 months old with 7,000 miles. It sounded like a gun shot and only because I reacted without panic did it not cause me to have an accident because of the major distraction. Pulled over and no other damage. Had to drive 45 miles per hour to my destination or glass would have sprayed on anyone behind me. Currently, had to tarp and duct tape damage because dealership will not fixed under warranty unless I can prove it was a defective glass/part. My dealer did text me and I have it that there are problems but it’s so hard to prove it will be my expense out of pocket. I would appreciate any help on other Toyotas having a similar problem and wanted to officially report to help out the next person if I can’t obtain proof of a defective part.

Type: Vehicle, Vehicle: 2021 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Oct 2021
Aug 2021

Water is leaking into the cabin from around the roof rails, this could lead to water getting into the side airbag system and causing a failure in the airbag system.

Type: Vehicle, Vehicle: 2021 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Aug 2021
Jul 2021

June 25, 2012 driving to work at about 7:35 in the morning going about 45 mph my moon roof exploded. No others cars were around me and nothing hit my car or moon roof for this to happen. I called the police for a report if I needed it, but I did not. I drove it to the dealership after this happened and spoke with the sales manager that I had bought the car from in January. My car was only 5 months old. They replaced my moonroof and gave me a rental car and said it would be covered under warranty.

Type: Vehicle, Vehicle: 2021 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Jun 2021
Jun 2021

I PURCHASED A BRAND NEW TOYOTA RAV 4 IN MAY 2021 AND DURING THE TEST DRIVE CAR DID NOT SEE ANY ISSUES AT ALL. THIS IS RELATED TO THE BACKUP CAMERA DURING THE TEST DRIVE WE DID NOT PLACE INSTALLED ON THE CAR. RECENTLY I TAKE A CAR TO KOONS TOYOTA IN TYSON CORNER AND THE SERVICE MANAGER SAID HE IS AWARE OF THIS AND THERE IS NOTHING THEY CAN DO ABOUT IT. NOW WE HAVE THE REAR LICENSE PLATE INSTALLED AND CAN ONLY SEE 3/4 OF THE SCREEN THE OTHER 1/4 OF THE SCREEN SHOWS THE REAR PLATE, VIEW NOR CLEAR %100.

Type: Vehicle, Vehicle: 2021 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Jan 2021
Oct 2020

DRIVING NEW 2021 TOYOTA RAV4 AND THE SUNROOF BLEW OUT FOR NO APPARENT REASON.

Type: Vehicle, Vehicle: 2021 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Oct 2020
Oct 2020

BOTH SIDE MIRRORS SHAKES AT 40 MILES OR ABOVE.

Type: Vehicle, Vehicle: 2021 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Aug 2020

Trend Over Time

Complaints by year

Quick Summary

The 2021 Toyota RAV4 has 41 UNKNOWN OR OTHER complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.