1998 Toyota Sienna Structure

TL* THE CONTACT OWNS A 1998 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 10V160000(STRUCTURE) AND STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACTED.

BOTH DRIVER'S AND PASSENGER'S SIDE INTERIOR DOOR HANDLES BROKE, IN ADDITION TO BOTH OUTDOOR HANDLES FOR THE SLIDING DOORS (TOTAL OF THREE TIMES), AND THE HANDLE FOR THE TRUNK BROKE. FIRST ONE (EXTERIOR SLIDING DOOR) BROKE FOUR YEARS AGO. THEY CONTINUE TO SNAP TO THIS DAY. *TR

SLIDING DOOR HANDLE ON EXTERIOR HAS BROKEN OFF. BROKEN OFF WHEN PULLING HANDLE TO OPEN DOOR. NO HISTORY OF ACCIDENT. PART WILL NEED TO BE REPLACED. *TR

DOOR HANDLES ON ALL DOORS HAVE BROKEN OFF. IN CASE OF ACCIDENT, THERE WOULD BE NO WAY TO ENTER THE VEHICLE FROM THE OUTSIDE. REAR SLIDING DOORS ALSO STICK AND AGAIN DO NOT ALLOW ENTRY OR EXIT FROM THE VEHICLE WITHOUT USE OF A LOT OF STRENGTH WHICH IS DANGEROUS FOR CHILDREN IN BACK OF VAN. *TR

THE SLIDING DOORS LOCKS FREEZE UP AND CANNOT BE OPENED FROM INSIDE OR OUTSIDE AND PRESENT A DANGER IF YOU ARE IN AN ACCIDENT AND CANNOT OPEN THE LOCKS. *TR

CONSUMER IS UNABLE TO OPEN ALL FOUR DOORS FROM THE OUTSIDE. ALL THE HANDLES ARE BROKEN. CONSUMER HAS TO GO THROUGH THE REAR HATCHBACK WINDOW TO GET INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. *AK

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING PASSENGER'S SLIDING DOOR WILL COME OPEN. *AK

INTERMITTENTLY SLIDING DOOR WILL STICK EITHER IN THE OPEN OR CLOSED POSITION. WHEN THIS OCCURS EXCESSIVE FORCE HAS TO BE APPLIED TO THE DOOR HANDLES, WHICH RESULS IN HANDLE FALLING APART. THE CAUSE OF PROBLEM IS UNDETERMINED.*AK

BOTH SLIDING DOOR HANDLES BROKE WITHOUT EXCESSIVE FORCE WHEN DOORS WERE OPENED, THE MANUFACTURER HAS BEEN NOTIFIED OF THE PROBLEM BUT A RECALL HAS NOT BEEN ISSUED FOR THE PROBLEM. *TS *NLM

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

POWER SLIDING DOOR ON BOTH SIDES OF VEHICLE JAMMING, CAN'T OPEN DOOR FROM INSIDE OR OUTSIDE, EVEN WHEN TRYING MANUALLY IT WILL NOT OPEN. DEALER CONTACTED. PLEASE ADD VIN. *AK

THE SLIDING DOOR ON THE PASSENGER SIDE DOES NOT OPEN UNLESS SOMEONE KICKS THE BOTTOM OR IT IS OPENED FROM THE OUTSIDE OF THE VEHICLE. THE LOCKING MECHANISM IS OFF ALSO. TOOK TO DEALER. THE PROBLEM HAS NOT BEEN REMEDIED AS OF YET. NLM

CONSUMER STATED THE SLIDING DOOR BUTTON GETS JAMMED INSIDE, AS A RESULT THE DOOR CANNOT BE LOCKED, OR THE DOOR BECOMES LOCKED WHEN BUTTON GETS STUCK, AND THE DOOR WILL NOT OPEN, DEALER ADVISED CONSUMER THAT SLIDING DOOR WILL NEED TO BE REPLACED AT THE CONSUMERS EXPENSE.*AK. *JB

ON 18 SEPARATE OCASSIONS OUR SIENNA MINIVAN'S AUTOMATIC DOOR LOCKS TOGGLES LOCK AND UNLOCK BY THEMSELVES. AT ONE POINT OUR 5 YR OLD AND 2 YR OLD WERE LOCKED IN THE VAN. I HAD GOTTEN OUT OF THE DRIVER SIDE, SHUT MY DOOR AND BEFORE I COULD OPEN THE DRIVER SIDE SLIDING DOOR, THE LOCKS LOCKED ME OUT. I HAD TO CALL MY WIFE TO BRING HER KEYS SO WE COULD UNLOCK THE VAN. OF COURSE MY CHILDREN WERE FRIGHTENED AND THANK GOODNESS THE AC WAS RUNNING AS THIS WAS DURING A HOT SUMMER DAY. THE LOCKS CONTINUE "FREAKING OUT" BUT WE NO LONGER SHUT THE DOOR IF WE HAVE TO GET OUT WITH THE VAN RUNNING. I'VE CONTACTED OUR LOCAL TOYOTA DEALER AND ALL THEY SAID IS I WOULD HAVE TO PAY ALL PARTS, LABOR AND TROUBLESHOOTING TO FIND AND REPAIR THE PROBLEM. AND OF COURSE MY 7 YEAR, 100K MILE EXPENSIVE EXTENDED WARRANTY DOES NOT COVER THIS. BEING THAT THIS HAS TURNED INTO A SAFETY HAZARD, MY QUESTION IS; SHOULD I HAVE TO PAY UPWARDS OF $300 FOR THE DEALER TO REPAIR A SAFETY HAZARD WHICH I FEEL THE MANUFACTURER SHOULD ISSUE A RECALL FOR? I AM VERY MUCH RELIEVED THAT CBS NEWS AIRED A STORY ABOUT THIS VERY SAME PROBLEM. THANK YOU FOR YOUR CONCERN IN THIS MATTER. SINCERELY, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

WHEN BOTH SLIDING DOOR ARE UNLOCKED AND CONSUMER PUSHES BUTTON IN TO OPEN DOOR, BUTTON GETS JAMMED AND DOORS DO NOT UNLOCK. CONTACTED DEALER, AND DEALER DID SOME CABLE ADJUSTMENT. BUT REMEDY DID NOT WORK.*AK DEALER HAS ATTEMPTED TO FIX PROBLEM 3 TIMES. *SLC

THE INNER SLIDING DOOR RELEASE BUTTON STUCK IN THE DEPRESSED POSITION, THE DOOR HAS BEEN REPAIRED BUT NOW IT RATTLES AND SQUEEKS. NLM

BOTH REAR SLIDING DOORS RADDLE & MAKES A STRETCHING NOISE.....

I HAVE SEEN MOUSE INSIDE MY VAN. I THINK THERE IS SOME OPEN SPACE FROM WHERE A MOUSE CAN GET INTO THE VAN.*AK

I AM GETTING RAT INSIDE MY CAR FROM SOME OPEN SPACE COMMUNICATING FROM OUTSIDE.IT COULD BE FATAL WHEN YOU FIND MICE INSIDE YOUR CAR WHILE DRIVING AS YOU MAY GET PANIC.I THINK THIS IS A MANUFACTURE DEFECT SHOULD BE FIX BY MANUFACTURER AS SOON AS POSSIBLE BEFORE ANY FATALITY.

RIGHT MIDDLE DOOR FAILED. YH

SLIDING DOOR CAN NOT BE OPENED BECAUSE THE OPEN BUTTONS ON DOOR HANDLES STICK.

TWO DOOR PROBLEMS: (1) DRIVER AND PASSENGER SIDE HINGED DOORS PERIODICALLY WILL NOT OPEN, REGARDLESS OF WHETHER REMOTE, MANUAL, OR ELECTRICAL PUSH BUTTON IS USED. THEY JUST FREEZE SHUT. (2) SLIDING DOOR ON DRIVERS' SIDE WILL NOT OPEN, SOMETIMES NOT AT ALL AND SOMETIMES NOT MORE THAN AN INCH OR TWO. THE INABILITY TO OPEN IS AN INABILITY TO OPEN FROM EITHER INSIDE OR OUTSIDE THE VEHICLE. IT OCCURS MOSTLY IN HOT WEATHER. DEALER UNABLE TO DUPLICATE PROBLEM, SO TOYOTA NOT MUCH HELP. SEEMS VERY DANGEROUS TO US - NOT BEING ABLE TO EXIT THE VEHICLE.

MY 13 YEAR OLD DAUGHTER WENT TO OPEN THE DRIVER SIDE SLIDING DOOR AND IT CAUGHT IN THE TRACK AND FELL OFF. THAT'S RIGHT,FELL OFF! TOYOTA'S CUSTOMER ASSISTANCE PROGRAM WAS NO HELP AT ALL.AFTER ABOUT 10 DAYS OF PLEADING MY CASE, THE DEALERSHIP DID THE RIGHT THING AND REPAIRED THE TRACK-THEY STRAIGHTENED IT OUT INSTEAD OF REPLACING IT. THE DOOR WORKS FINE AND IT DIDN'T COST ME A PENNY. BUT THE POINT IS TOYOTA NEVER LISTENED TO ME AS TO HOW IT OCCURRED. THEY SAID I MUST HAVE TRIED TO FORCIBLY OPEN THE DOOR WHEN I WAS FUELING THE VEHICLE, AND IT JUST SIMPLY DID NOT HAPPEN LIKE THAT. I'M AN ENGINEER AND UNDERSTAND THE SAFETY STOP THEY HAVE BUILT INTO THE CAR. SO YOU CAN'T SLIDE THE DOOR OPEN WHEN FUELING. I NEVER EVER DID THAT. PLEASE CONTACT ME SO I CAN GO INTO MORE DETAIL . *AK

INSIDE REAR DOOR MOLDING CAME LOOSE TEARING DOOR SEAL. *YC

SIDE DOOR STUCK ALL THE TIME. YH