35 complaints reported

2000 Toyota Sienna Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
35
Crashes
0
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

Jul 2014

TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER'S SIDE DOOR HANDLE DETACHED. THE CONTACT MENTIONED THAT THE PASSENGER'S SIDE DOOR COULD NOT BE OPENED OR CLOSED FROM THE OUTSIDE OR INSIDE OF THE VEHICLE. THE VEHICLE WAS DIAGNOSED AND NEEDED THE PLASTIC ASSEMBLY DOOR HANDLE REPLACED WITH A METAL INSERT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,700.00.

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Apr 2014
May 2014

WITHOUT WARNING, PLASTIC DOOR HANDLES BREAK, RENDERING ABILITY TO OPEN, CLOSE HATCH OR DOOR IMPOSSIBLE. HATCH DOOR BROKE FIRST APPROXIMATELY JANUARY 2013, THEN REAR SLIDING DOOR, AND THEN TODAY, PASSENGER FRONT DOOR. HATCH HAS NO INSIDE DOOR HANDLE, SO WITHOUT WARNING DOOR IMMEDIATELY INOPERABLE. REAR DRIVERS SIDE SLIDING DOOR BROKE ON OUTSIDE FIRST, THEN INSIDE WITHIN A DAY, SO THAT EMERGENCY EXIT IMPOSSIBLE. TODAY, FRONT PASSENGER DOOR OUTSIDE BROKE. *TR

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2014
Jun 2013

TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE WINDSHIELD BECAME UNLATCHED AND OPENED UPWARD, SHATTERING THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A BODY SHOP WHERE THE CONTACT WAS INFORMED THAT THE HOOD LATCH WOULD NOT ENGAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. *TR

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2013
Sep 2011

THE POWER DOOR WILL NOT OPEN/CLOSE CAUSING SERIOUS SAFTEY ISSUES. *TR

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2011
Jul 2011

SLIDING DOOR WILL NOT OPEN ELECTRICALLY AND/OR MANUALLY. CLICKS WHEN ACTIVATED BUT DOESN'T OPEN EITHER WAY. DISCONNECTED BATTERY AS SUGGESTED BY DEALER, TO RESET THE MECHANISM, BUT TO NO AVAIL; STILL DOESN'T WORK AND IS A LARGE PAIN TO DEAL WITH! IT FORCES ENTRY ON THE DRIVERS SIDE ONLY AND THAT IS NOT SAFE WHEN THERE IS SPEEDING BY ONLY A FEW FEET AWAY WITH TRAFFIC! THERE ARE THOUSANDS OF COMPLAINTS IN ALL THE TOYOTA FORUMS ON THE NET. I THINK IT IS PAST TIME FOR A FACTORY RECALL ON THESE AUTOMATIC SLIDING DOORS!!!! *TR

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2011
Mar 2011

POWER PASSENGER BACK DOOR HAS CEASED TO FUNCTION. THEE IS A WAY TO TURN OFF THE POWER DOOR, BUT THE MANUAL DOOR IS TOO DIFFICULT FOR THE CHILDREN TO OPERATE, THEY MUST ENTER AND EXIT ON THE DRIVERS SIDE REAR DOOR...TOYOTA WANTS 2300 TO REPAIR! I HAD PREVIOUSLY PAID 800 TO REPAIR, BUT THEY CLAIM THAT IT'S A DIFFERENT SET OF PARTS...AND DID NOT FIX THE PROBLEM. *TR

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2011
Feb 2011

2000 TOYOTA SIENNA PASSENGER SLIDING DOOR QUIT WORKING. WILL NOT OPEN AT ALL. I FEEL IT IS A DANGEROUS SITUATION, DUE TO DELAYED EXITS IN CASE OF EMERGENCY, AND CAN NO LET KIDS OUT CURB SIDE AT ALL. VERY DISAPPOINTED TOYOTA WON'T FIX IT. $1200 REPAIR. WHO HAS THAT? WON'T EVEN OPEN MANUALLY. I LOVE MY VAN! BUT THIS IS A HUGE SET BACK! *TR

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2010
Jan 2011

2000 TOYOTA SIENNA. THIS IS THE 3RD TIME MY POWER DOOR HAS GONE OUT. I HAVE PAID BOTH TIMES TO HAVE IT FIXED. RIGHT NOW IF YOU OPEN THE DOOR, YOU HAVE TO MANUALLY CLOSE THE DOOR WITH IT TRYING TO OPEN (LOTS OF EFFORT). ONCE YOU GET IT CLOSED, THE DASH LIGHT INDICATES THAT THE DOOR IS OPEN. *TR

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2010
Dec 2010

TOYTA SIENNA VAN DOOR WILL NOT OPERATE WITH THE MOTOR. DOOR HANDLE BROKE OFF DUE TO TRYING TO OPEN THE DOOR. *TR

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2010
Oct 2010

NHTSA RECALL 10V160000 RESULTED IN MY SPARE TIRE ASSEMBLY BEING PLACED IN THE REAR AREA OF MY VAN, MY DEALER TOLD ME IT WAS A TEMPORARY FIX UNTIL REMEDY PARTS WERE AVAILABLE, A WEEK OR SO. THAT WAS AUGUST 17, 2010 AND THEY STILL CLAIM THAT THE PARTS ARE NOT AVAILABLE (OCTOBER 18). I AM CONCERNED THAT THE WHEEL ASSEMBLY COULD FLY FORWARD IN AN EMERGENCY STOP FROM HIGHWAY SPEED AND CAUSE INJURY TO THE CAR OCCUPANTS. NO SUCH INCIDENT HAS HAPPENED YET BUT MY CONCERN IS INCREASING. NEITHER THE DEALER OR TOYOTA SEEM CONCERNED. *TR

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2010
May 2010

2000 TOYOTA SIENNA -- PASSENGER SIDE AUTOMATIC SLIDING DOOR FAILED. THE PROBLEM WAS INTERMITTENT WHEN THE CAR WAS NEW AND THE DOOR FINALLY STOPPED WORKING COMPLETELY 5 YEARS AGO. THE VEHICLE NOW HAS APPROX. 60,000 MILES. THE DEALER THINKS THAT ALL COMPONENTS (MOTOR, CONTROLLER, ETC) NEED TO BE REPLACED AND WOULD COST OVER $2,200. AFTER READING ONLINE FORUMS AND OTHER PEOPLE HAVING THE SLIDING DOOR PROBLEMS AND THE FACT THAT IT WAS STILL NOT WORKING AFTER SPENDING THOUSANDS OF DOLLARS, I DECIDED AGAINST SPENDING THE MONEY. I BELIEVE THIS SLIDING DOOR PROBLEM HAS ALWAYS BEEN A DEFECT WITH THIS MODEL. AT FIRST DOOR WOULD AUTOMATICALLY OPEN AS ONE WAS DRIVING, A DANGEROUS SITUATION. MY WIFE DISABLED THE DOOR FROM THE CONSOLE SWITCH. ONLINE FORUMS HAVE LOT OF PEOPLE COMPLAINING OF THE SAME PROBLEM. I HAVE AT LEAST TWO OTHER FRIENDS. WE BOUGHT THE MINIVAN AT THE SAME TIME AND WE ALL HAD THE EXACT SAME PROBLEMS (SLIDING DOOR AND THE TIRE PRESSURE SENSORS). TOYOTA HAS AGAIN TRIED TO AVOID ANY RECALLS AND FIXED THE PROBLEMS ONLY WHEN PEOPLE COMPLAINED A LOT. UNFORTUNATELY THE MANUAL OVERRIDE AND RESETTING THE OPERATION DOES NOT WORK EITHER. *TR

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2001
Aug 2009

POWER SLIDING DOOR WILL NOT CLOSE. *TR

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2009
Jan 2009

THE DRIVERS SIDE SLIDING DOOR WAS STICKING AND VERY HARD TO OPEN. AFTER YANKING ON IT FOR WEEKS-TOTALLY BROKE OFF THE OUTSIDE HANDLE. THE ENTIRE MECHANISM WAS REPLACED. TWO WEEKS LATER-IT'S BEGINNING TO STICK AGAIN. I THINK IT MAY BE DUE TO THE SEAL AROUND THE DOOR. NOW THE PASSENGER SIDE AUTOMATIC DOOR HAS QUIT WORKING AND WE HAVE GREAT DIFFICULTY MANUALLY OPENING THE DOOR. *TR

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Apr 2009
Nov 2008

TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 60 MPH, THE HOOD UNEXPECTEDLY RELEASED, FLIPPED UPWARD, AND DAMAGED THE WINDSHIELD. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 140,000.

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Nov 2008
Aug 2008

HANDLE BROKE OFF THE SIDE DOOR, NOW MUST CLOSE FROM INSIDE. BACK HANDLE SHEARED OFF HAD TO REPAIR. *TR

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Oct 2007
Jul 2008

THE HANDLE LEVER FOR THE BACK HATCH BROKE FROM NORMAL USE AND THE HATCH CANNOT BE OPENED. ALSO, THE PASSENGER SIDE SLIDING DOOR HANDLE BROKE DUE TO NORMAL USE AND IT CAN ONLY BE OPENED FROM THE INSIDE. BOTH THESE PROBLEM CAN BE A POTENTIAL HAZARD IN CASE OF AN ACCIDENT WHERE THE DOORS/HATCH WILL NOT PERMIT QUICK OPENING DURING AN EMERGENCY. TOYOTA SHOULD FIX THESE DOOR/HATCH PROBLEMS AT NO COST TO THE CONSUMER......IMMEDIATELY! *TR

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2008
Aug 2005

DT: CONTACT STATES THE SLIDING DOORS WILL NOT OPEN FROM INSIDE OF THE VEHICLE. THE CONSUMER HAS CHECKED TO SEE IF THE CHILD SAFETY LOCK WAS ENGAGED, BUT IT WAS NOT. THE CONSUMER STATED HER SIX YEAR OLD CHILD BROKE THE HANDLE FROM THE OUTSIDE OF THE PASSENGER'S SIDE SLIDING DOOR. THE CONSUMER HAS NOT HAD THE VEHICLE TO A SERVICE DEALER YET.*AK

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2005
Mar 2005

MY VAN HAD 66,000 MILES ON IT AND ONE DAY I OPENED THE BACK HATCH, WHICH IS RARELY USED, AND THE HATCH HANDLE BROKE-OFF IN MY HAND. I HAVE NEVER HAD A BACK HATCH HANDLE BREAK ON ANY OF MY VANS. I TOOK AND TO DEALER AND IT QUITE A WHILE FOR THEM TO REPAIR IT BECAUSE OF HOW THE HANDLE IS POSITION IN REAR DOOR. *NM

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2005
Nov 2003

VAN: 2000 TOYOTA SIENNA XLE WITH POWER SLIDING DOOR MILES ON VEHICLE: 30000 MILES PROBLEM: POWER DOOR OPENS; BUT DOES NOT CLOSE - NEED TO BE CLOSED MANUALLY. DEALER DIAGNOSED AND REPLACED JUNCTION SWITCH. I SUGGESTED REPAIR SHOULD BE COVERED UNDER WARRANTY SINCE VAN HAS ONLY 30,000 MILES EVEN THOUGH THE ACTUAL WARRANTY PERIOD OF 3 YEARS IS OVER. DEALER DID NOT AGREE. *LA

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Nov 2003
Oct 2003

WHILE THE VEHICLE WAS PARKED THE MANUAL SLIDING DOOR CLOSED ON CHILD'S HEAD WHILE ENTERING THE VEHICLE. CHILD SUSTAINED NO INJURIES TO THE HEAD. VEHICLE WAS TAKEN TO THE DEALER, AND DEALER WAS UNABLE TO DUPLICATE THE INCIDENT. *AK

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Oct 2003
Oct 2003

CONSUMER STATES WATER LEAKED INTO THE VEHICLE CAUSING MOLD. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *JB

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2003
Aug 2003 Injury

WHEN ENTERING OR EXITING THE VEHICLE SLIDING DOOR WOULD AUTOMATICALLY CLOSE, TRAPPING THE CONSUMER, AND CAUSING MINOR INJURIES. DEALER NOTIFIED. *AK

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2003
Aug 2003

ON OUR 2000 TOYOTA SIENNA. THE POWER DOOR UNIT IS SPORADIC IN ITS OPERATION. WE HAVE HAD THIS PROBLEM FOR 2 1/2 YEARS. THE SERVICE DEPARTMENT KEPT TELLING US THAT THE DOOR NEEDED TO BE RESET. UNTIL THE WARRANTY NOW THE TELL US THE ACTIVATOR NEEDS TO BE REPLACED AT OUR COST. *LA

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2000
Jul 2003

CONSUMER STATED VEHICLE WAS NOT CAPABLE TO TOW A TRAILER WITH SMALL BOAT OF 23OO POUNDS. HOWEVER, THE INSTRUCTION STATE THAT VEHICLE'S CAPABILITY IS UP TO 5000 POUNDS. MANUFACTURER STATED NOTHING THEY COULD DO. *AK

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2003
Nov 2002

THE POWER SLIDING DOOR OPENS WHILE VEHICLE IS PARKED, IS VERY HARD TO OPEN. VEHICLE HAS BEEN INSPECTED BY DEALER 3 TIMES, CANNOT FIND A PROBLEM. FOURTH VISIT TO DEALER IT WAS DETERMINED THE MOTOR AND SENSOR NEED TO BE REPLACED. TS

Type: Vehicle, Vehicle: 2000 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2001

Trend Over Time

Complaints by year

Quick Summary

The 2000 Toyota Sienna has 35 Structure complaints on file. Review the timeline above for detailed owner experiences.