1996 Toyota Tacoma SUSPENSION,STRUCTURE

Rear passenger frame rusted/rotted, rear passenger shock mount completely torn off frame at rust area and rear passenger leaf spring assembly cracked. Vehicle is not drivable and completely unsafe. This vehicle was recalled in May 2008 for inspection of frame rust and passed the inspection with only surface frame rust found and no rust perforation. Vehicle was recalled again in January 2012 for Limited Service Campaign for New York vehicles for Frame Rust Corrosion, which it failed with substantial corrosion and rusted through holes in the frame. This vehicle was included in this second recall, however the terms of the recall for repair or buyback only extended for 15 years from vehicle’s ‘in service date’, which in this case meant this vehicle was 5 months outside the recall window. So, Toyota included the vehicle in the recall (actually mailed the recall letter), found it had unsafe frame corrosion issues upon inspection 3 weeks after receipt of recall letter, then washed their hands and walked away indicating the ‘in service date’ was 5 months outside the recall window. Makes zero sense and terrible customer service and warranty management.

I PURCHASED TRUCK IN 2005 FROM TOYOTA OF NICHOLASVILLE KY I HEARD THERE WAS A RECALL NEVER RECEIVED RECALL NOTICE TOOK TRUCK TO HAVE BRAKES DONE MECHANIC REFUSED TO WORK ON IT BECAUSE OF DANGEROUS FRAME HOLES RUST CAN PUSH IN SIDES OF FRAME WITH FINGERS AND MAKE A HOLE MECHANIC SAID IT WAS VERY DANGEROUS TO DRIVE!

FRAME CORRODED AND CRACKED. HUSBAND WAS ABLE TO BRACE WITH SHEET METAL AND WELD. JUST WANTED TO MAKE YOU AWARE.

TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. WHILE DRIVING APPROXIMATELY 60 MPH OVER AN UNEVEN ROAD, THE VEHICLE STARTED BOUNCING ABNORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT NOTICED RUST ON THE REAR DRIVER SIDE LEAF SPRING AND THE FRAME OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,138.

VEHICLE WAS PURCHASED IN NOVEMBER 2013, FRAME IS CRACKED IN THE RIGHT REAR AND NUMEROUS HOLES ARE FORMING DUE TO THE WIDELY KNOWN ISSUE OF IMPROPER CORROSION PREVENTATIVE AND POOR MANUFACTURER QUALITY OF MATERIALS USED AND DESIGN. WAS TOLD BY TMC CUSTOMER SERVICE THAT THE "LIMITED SERVICE BULLETIN" HAD EXPIRED AND THEY ARE NOT RESPONSIBLE. THIS SHOULD BE THE LAST COMPLAINT OF THIS KNOWN ISSUE AS CONSUMERS ARE DYING IN GM VEHICLES THAT THE COMPANY KNEW ABOUT FOR 10 YEARS PRIOR. I HAVE OWNED TOYOTAS ALL MY LIFE, AND NOW THE LIFE OF MY YOUNGER SISTER LITERALLY TEETERS ON THE CRACKED FRAME OF HER 1996 TOYOTA LIABILITY. I AM STARTING A PETITION TO THE WHITE HOUSE ( WE THE PEOPLE PETITION SITE AND SEARCH TOYOTA FRAME RECALL) AND HOPE THAT OTHERS SEARCHING THIS SITE AND THE 222 PEOPLE WHO HAVE MADE COMPLAINTS WILL SIGN IT. THAT IS IF THEIR TRUCK HAS NOT COLLAPSED AND KILLED THEM. TO PUT A TIME LIMIT ON A SAFETY HAZARD SUCH AS THIS IS DISGUSTING, IMMORAL, AND DOWNRIGHT INTOLERABLE. *TR

VEHICLE TAKEN IN FOR RECALL UNDERCOATING FOR DEFECTIVE FRAME. SERVICE ADVISED FRAME PERFORATED AND WOULD NOT DO UNDERCOATING. VEHICLE PAST 15-YEAR WARRANTY BUY-BACK PROGRAM (150% OF BLUEBOOK) BY ABOUT TWO DAYS. NO ACTION AVAILABLE. 2014 CONTINUED USE AND ATTEMPTED SERVICING. REFUSED DUE TO FRAME DETERIORATION. CONTACTED DEALER FOR COST ESTIMATE OF FRAME REPLACEMENT. ADVISED BY PARTS THAT FRAME WAS DISCONTINUED IN 2006 (2006!) AND NO ALTERNATIVES AVAILABLE. VEHICLE NOW HAS 77500 MILES ON IT AND IN GOOD CONDITION SAVE FOR THE DEFECTIVE FRAME THAT IS IRREPARABLE. *TR

TRUCK IS STILL IN GOOD RUNNING CONDITION BUT THE BODY IS RUSTING OFF THE FRAME. IS THERE ANYTHING I CAN DO... PLEASE HELP ME FIND A SOLUTION. *TR

I PURCHASED A ONE OWNER 96 TACOMA 4WD TRUCK LAST MONTH THE OWNER SAID THE TRUCK HAD COMPLETED A FRAME RECALL FOR CORROSION IN NOV OF 2011. AFTER PURCHASING THE TRUCK I HAD THE TRUCK MAINTENANCES AT MY LOCAL TOYOTA DEALER. THE DEALER SAID THE FRAME HAS A LARGE HOLE IN IT AND IT HAS HAPPENED SINCE THE FRAME HAD BEEN TREATED PER THE RECALL. NOW I AM STUCK WITH A TRUCK THAT IS UNSAFE TO DRIVE DUE TO A SHODDY RECALL JOB BY TOYOTA. I TRIED TO RECTIFY THE ISSUE WITH TMMI HEADQUARTERS BUT THEY SAID AFTER 15 YEARS THEIR FRAMES ARE NOT GUARANTEED. CONSIDERING IT HAS BEEN LESS THAN 2 YEARS SINCE THE TRUCK HAD BEEN TREATED I THINK THEY OWE IT TO EITHER REPLACE THE FRAME OR PURCHASE THE TRUCK PER THEIR AGREEMENT. IN MY OPINION JUST SPRAYING THE TRUCK WITH UNDERCOATING INADEQUATELY WAS JUST COVERING UP THE REAL PROBLEM WHICH IS THE POOR QUALITY FRAMES. *TR

CONTACTED DEALER , THE SERVICE DEPARTMENT STATED THEY COULDN'T HELP ME BECAUSE THE TRUCK WAS OUT OF WARRANTY. STEVE IN SERVICE SAID HE HAD NO IDEA HOW MUCH IT WOULD COST TO REPAIR MY TRUCK, HE SAID HE WOULD TRANSFER ME TO PARTS AT WHICH POINT WE WERE DISCONNECTED. I CONTACTED THE DEALER'S PARTS DEPARTMENT ON MY OWN AND FOUND THAT THE PART NUMBERS HAD BEEN CHANGED FROM THE ORIGINALS WHIC DENOTES A CHANGE. FURTHER INVESTIGATION REVEALED THAT TOYOTA ISSUED A SERVICE BULLETIN ( #SU00197) DENOTING A CHANGE OF THE REAR LEAF SPRINGS IN RELATION TO RIDE COMFORT. THERE WERE TWO OTHER BULLETINS (#COM0401K) RELATING TO REAR SPRING SQUEAKS AND (TC96018) RELATING TO CRACKED FRAMES. WHY WOULD THE DEALER THAT I PURCHASED THE VEHICLE FROM NOT KNOW THIS OR ATTEMPT TO FIND IT SINCE IT CERTIANLY IS A SAFTEY FACTOR. THE MANUFACTURER'S WARRANTY IS 36/MONTH/36000 COMPREHENSIVE AND 5 YEAR/60,000 MILES ON THE POWERTRAIN. *AK