2007 Toyota Tacoma Suspension

I tried to take my 2007 Toyota Tacoma for a recall about the leaf springs to Modern Toyota in Winston-Salem, NC. Modern Toyota took my truck for inspection, but upon return, informed me the would not replace the component nor were the obligated to do so.

It was determined by the Toyota dealer where this vehicle was purchased that there are rust holes in the frame. This vehicle's mileage is less than 100,000 miles. I understand there was a recall at one time however the Toyota dealership advised that this truck was not one of the vehicles in the recall at that time. This truck has always been garaged, has low miles and well maintained. You would think it would be able to be driven another 150k miles. This is a safety issue and I don’t feel I should be penalized for taking good care of this vehicle. It is a known fact within the industry that Toyota used bad steel for their frames during this year if manufacture. Please advise what you can do to remedy this situation. Thank you

The springs or decks are in poor condition, the material, I want to know if they have a warranty.

Frame is completely rusted. the rear gas tank strap where it attaches to the frame corroded through and the strap dropped and was dragging on the ground. the gas tank also dropped and made it difficult to remove the gas cap. upon further inspection the frame is completely rusted through in spots. in 2014 a rust protective coating was applied by a dealer. it did nothing to stop the rust it just covered it. the steel is delaminating underneath the coating. It was just a band-aid to get them out of warranty period. these frames should have been a full recall. the strap could of easily hit the ground and bounced up and punctured a brake line or the gas tank. with it sparking on the ground a fire could of happened. The tacoma is in immaculate condition except for the frame. this is my 4th toyota and the only one that has had a problem.

I purchased NEW a Toyota 2007 Tacoma, After year of ownership I found heavy surface rust around the chassis and hardware components. I went to dealership and they stated that it was surface rust and were not able to rustproof . After 10 years I was assigned to SMA in FT Bliss TX were I was for 12 months on Active duty orders . Once I return and picked up truck from storage I found chassis completely rusted with several areas that were in critical need of repair. I contacted Toyota and was informed I missed the cut off date for recall repair . I will be repairing on my own but its a injustice that there is a such monetary preference than safety of the consumer who purchase vehicle out right for the reliability .

Took my 2007Tacoma for its State inspection, it failed due to a severely rusted frame. Shelor Motor Mile and Toyota have refused to replace the frame on a truck they admitted having that problem

The contact owns a 2007 Toyota Tacoma. The contact stated while inspecting the vehicle, he noticed that the rear suspension subframe was corroded and had fractured. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.

The frame of my truck is rusting away and it’s getting worse and worse and I called Toyota to see if they would fix it because of their previous Tacoma rusty frame recall and they denied me.

TOYOTA DEALERSHIP WOULD NOT HONOR RECALL DUE TO AFTER MARKET LIFT KIT WAS INSTALLED.

I'VE BEEN WAITING ON THE TOYOTA DEALERSHIP TO COMPLETE MY RECALL FOR ALMOST 2 YEARS. THEY TOLD ME, BACK IN AUGUST OF 2016, THAT IT WOULD BE A FEW MONTHS UNTIL THEY GOT THE PARTS IN. I CALLED NUMEROUS TIMES TO GET IT DONE BUT NOTHING HAS COME OF IT. THE RECALL IS FOR THE REAR LEAF SPRINGS.

LEAF SPRINGS ARE UNDER A RECALL.

TL* THE CONTACT OWNS A 2007 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY HAD THE LEAF SPRING; HOWEVER, THE DEALER DID NOT HAVE ALL THE CAMPAIGN REPAIR MATERIALS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 05/05/17 *BF BRAKE LININGS HAVE RUSTED AS WELL AS THE TRANSMISSION LININGS. ALSO FRONT BRAKE CALLIPERS AND REAR SPRING DRIVER HAS BEEOME WEAK AND ALLOWING STEERING TO BE UNSTABLE. *AS

I RECEIVED A RECALL NOTICE & WAS TOLD THAT THERE WAS A BACK ORDER OF THE PART. AN INSPECTION INDICATED NO IMMEDIATE DANGER SO I WAS PLACED ON A WAITING LIST FOR THE LEAF SPRINGS & WOULD BE CALLED, BUT MONTHS PASSED &I WASN'T CALLED. I CHECKED MANY TIMES & IN BETWEEN CALLS, THEY GAVE MY PART TO ANOTHER CUSTOMER.WHEN THEY GOT ANOTHER SET, I ARRIVED FOR THE APPT &WAS TOLD THAT THEY COULD NOT DO THE REPLACEMENT OF THE LEAF SPRINGS BECAUSE THERE WAS A LIFT BLOCK INSTALLED. I WAS TOLD THE ONLY WAY THAT I CAN HAVE THE RECALL COMPLETED WAS TO PAY TO HAVE THE LIFT REMOVED FROM ANOTHER SHOP & THEN TOYOTA WOULD DO THE RECALL WORK. I PRICED THE COST OF HAVING THE LIFT REMOVED AND WAS TOLD BY THE AFTERMARKET SHOP THAT OTHER TOYOTA DEALERSHIPS WERE DOING THE LEAF SPRING RECALL WORK WITHOUT REQUIRING THE LIFT TO BE REMOVED. I TOLD THE DEALERSHIP & THEY STILL SAID THEY WOULD NOT DO THE WORK. I AM UNABLE TO AFFORD THE LIFT REMOVAL AND REINSTALLATION, THE MODIFICATION THAT WAS DONE TO THE TRUCK IS A SIMPLE BLOCK THAT IS PUT UNDER THE LEAF SPRINGS SO ALL THAT TOYOTA WOULD NEED TO DO IS THE SAME WORK THEY WOULD ALREADY BE DOING IF THE LIFT WAS NOT PRESENT; THE ONLY DIFFERENCE IS REMOVING 1 LIFT BLOCK FROM EACH REAR SIDE, & PUTTING IT BACK WHEN THEY PUT NEW LEAF SPRING ON. I EVEN TOLD THEM I'M WILLING TO SIGN ANY WAIVER NECESSARY. I AM UNABLE TO AFFORD THE WORK THEY ARE SAYING IS MANDATORY BEFORE THEY COMPLETE THE RECALL & AS TIME PASSES I AM CONCERNED ABOUT THE SAFETY OF MY VEHICLE INCLUDING THE RUST SPOTS ON THE LEAF SPRINGS. THE DEALERSHIPS THAT ARE WILLING TO DO THE RECALL SAID THEY WILL REPLACE THE LEAF SPRINGS BUT WHEN REASSEMBLING IT THEY WILL NOT PUT THE BLOCK BACK WHICH MEANS MY VEHICLE WOULD BE LIFTED IN THE FRONT BUT NOT IN THE REAR AND IT WOULD HAVE TO BE TOWED( UNABLE TO DRIVE IN THAT CONDITION) TO A SHOP TO REDO ALL THE WORK TOYOTA JUST PERFORMED!

TL* THE CONTACT OWNS A 2007 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KEARNY MESA TOYOTA (LOCATED AT 4910 KEARNY MESA RD, SAN DIEGO, CA 92111 (858) 430-2600) ON SEVERAL OCCASIONS AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE DEALER CALLED BACK AND CONFIRMED THAT THE PARTS WERE AVAILABLE AND SCHEDULED AN APPOINTMENT. ONCE THE VEHICLE WAS TAKEN TO THE DEALER, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

2007 TOYOTA TACOMA. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR REAR LEAF SPRING RECALL NOTICE. *SMD RECALL # 14V604000.*JB

THERE IS A RECALL CAN'T GET MY TOYATO DEALERSHIP TO FIX THE RECALL GAVE THEM A COPY OF RECALL PAPER THAT I GOT

FOR THE LAST YEAR HAVE BEEN TRYING TO GET LOCAL TOYATO DEALERSHIP (HEYWARD ALLEN TOYATO) TO REPAIR THE RECALL KEEP GETTING SAME ANSWER WE HAVE NO PRODUCT WILL CALL YOU WHEN SOME COME IN. THE SAME ANSWER OVER AND OVER. I WANT THIS DONE ASAP. IF SOMETHING HAPPEN TO ME OR MY TRUCK I AM GOING TO SUE HEYWARD ALLEN TOYATO. I DO NOT WANT TO DO BUSINESS WITH THEM IS THERE ANYWHERE ELSE CLOSE THAT I CAN TAKE MY TRUCK. AND I WANT THEM TO PAY FOR MY GAS GETTING THERE WHY? BECAUSE THIS SHOULD HAVE BEEN DONE 6-9 MONTHS AGO. I HAVE SPOKE WITH FRIENDS AND STRANGERS WHO HAVE HAD THERE'S DONE MONTHS AGO THE SAME TIME THEY WHERE TELLING ME THERE WERE NONE AVAILABLE. THAT THEY WOULD CALL ME WHEN SOME CAME AVAILABLE THAT WAS IN MARCH OF 2017.

TL* THE CONTACT OWNS A 2007 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE TECHNICIAN REFUSED TO PERFORM THE REPAIR DUE TO AN AFTERMARKET SPACER LIFT IN THE FRONT SUSPENSION. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE MANUFACTURER INFORMED THE CONTACT THAT IF THERE WERE ANY MODIFICATIONS TO THE VEHICLE, THEY MUST BE REMOVED PRIOR TO A RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

AFTER PURCHASING THIS TRUCK USED IN SEPT 2014, MY MECHANIC NOTICED THAT THE DRIVER'S SIDE REAR LEAF SPRING WAS MISSING HALF OF ONE OF THE LEAVES. I CONTACTED TOYOTA AND WAS TOLD THERE WAS NO RECALL PROGRAM, EVEN THOUGH THE INTERNET REVEALED NUMEROUS OTHER OWNERS WITH SIMILAR PROBLEMS. SINCE TOYOTA OFFERED NO ASSISTANCE WHAT SO EVER, I PURCHASED AN AFTER MARKET SPRING REPLACEMENT KIT, AND UPGRADED THE ENTIRE SUSPENSION. IN 2016, TOYOTA NOTIFIED ME OF A NHTSA RECALL 14V-604, DEALING WITH BROKEN LEAF SPRINGS, MY EXACT PROBLEM. SINCE I HAD ALREADY REPAIRED THE PROBLEM AT MY OWN COST, I SUBMITTED THE INVOICES FOR THE SUSPENSION KIT, AND MY MECHANIC'S INVOICE. THEY HAVE CONTINUALLY REQUESTED ADDITIONAL AND UNNECESSARY PAPER WORK, INCLUDING A SEPARATE DETAILED LETTER FROM MY MECHANIC. ONE IT HAS BEEN ALMOST 2 YEARS, AND TWO HE IS NO LONGER IN BUSINESS. I WOULD HAVE BEEN HAPPY TO COMPLY WITH THESE REQUIREMENTS WHEN THE REPAIRS WERE PERFORMED, BUT OF COURSE TOYOTA WAS DENYING RESPONSIBILITY AT THAT TIME. THIS IS MERELY AN EFFORT TO DELAY AND AVOID PAYMENT UNDER THE RECALL PLAN. I AM NOT TRYING TO GET TOYOTA TO PAY FOR OTHER UNRELATED PARTS AND REPAIRS, ONLY THE REAR LEAF SPRINGS AND LABOR TO REPLACE. EVERY TIME I CALL TOYOTA, THEY SAY THEY WILL TAKE CARE OF IT, AND THEN A MONTH LATER I GET THE SAME ROBO LETTER REQUESTING THE SAME UNREASONABLE INFO THAT I CAN'T PROVIDE OVER 2 YEARS LATER. I WOULD FILE A COMPLAINT WITH THE BBB, BUT TOYOTA HAS AN "F" RATING, SO OBVIOUSLY THEY HAVE NO CONCERN FOR CUSTOMER SAFETY OR SATISFACTION.

I CALLED TOYOTA OF SANTA BARBARA TO SCHEDULE THIS RECALL WORK TO REPLACE THE REAR LEAF SPRINGS ON MY TACOMA. I WAS TOLD THAT THE PARTS WERE ON ORDER AND I WOULD BE CALLED WHEN THEY CAME IN. I WEEK OR MORE LATER, I CALLED AGAIN AND TOLD BY A MAN IN THE PARTS DEPARTMENT THAT THE PARTS FOR THE RECALL WERE STILL NOT IN. HE ASKED IF I WANTED TO BE PUT ON THE WAITING LIST FOR THE RECALL SERVICE. I WAS SURPRISED TO LEARN THAT DESPITE MY PREVIOUS CALL I WAS NOT PUT ON THE LIST. THE GUY I SPOKE TO WAS UNABLE OR UNWILLING TO GIVE ME AN ESTIMATE FOR WHEN THE SERVICE COULD BE DONE, AND SAID THE FAULTY LEAF SPRINGS COULD BE USED WITHOUT RISKS. I WAS UNWILLING TO BE SO CAVALIER WITH THE DEFECT AND THE POTENTIAL FOR ADDITIONAL DAMAGE TO MY TRUCK. I EXPLAINED THAT WHEN TOWING MY SMALL TRAILER THE SUSPENSION BOTTOMS OUT WHEN HITTING A DIP OR BUMP, EVEN AT SLOW SPEEDS. I AM PLANNING A LONG CAMPING TRIP ACROSS THE WEST AND CANADA AND NEED THIS REPAIRED BEFORE AUGUST 12TH.

TL* THE CONTACT OWNS A 2007 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

CALLED TOYOTA DEALERSHIP ABOUT A RECALL (REAR LEAF SPRINGS) THEY TOLD ME THERE WERE 2 RECALLS,BUT NOT TOLD TO THE OWNERS-NO NOTICE SENT OUT .THEY SAID THE OTHER RECALL IS THE ROTTING FRAME & IT WOULD BE CHECKED WHEN I BRING IT IN TO HAVE THE SPRINGS REPLACED,WHICH THEY HAD TO ORDER( ALSO THIS HAS BEEN 30 DAYS AGO).(NOTE) THIS TRUCK IS ALL I HAVE TO DRIVE.I CHECKED THE FRAME AND IT IS BAD ! THERE ARE PLACES THAT I CAN POKE MY FINGER THROUGH THE FRAME...IF SOMETHING HAPPENS I WILL COME BACK ON THE GOV. & TOYOTA FOR NOT PUBLICLY AND FORMALLY ADDRESSING THIS ISSUE. I ALWAYS LIKED TOYOTA BUT I WILL PROBABLY NEVER BUY ANOTHER ONE.......

NHTSA RECALL: 14V-604. RECEIVED OFFICIAL RECALL NOTICE IN EARLY JUL 2016. TOOK VEHICLE TO AUTHORIZED DEALER AS REQUIRED WITHIN ONE DAY AFTER NOTIFICATION. INSPECTION OF VEHICLE INDICATED LEAF SPRINGS REPLACEMENT REQUIRED. TOLD PARTS WERE TO BE ORDERED AND I WOULD BE NOTIFIED. CALLED DEALER 8/12/16 AND ADVISED PARTS ARE ON BACK ODER WITH A FORTY EIGHT DAY DELAY. IF THIS IS A MANDATORY SAFETY RECALL WHY ARE PARTS NOT AVAILABLE WITHING DAYS OF INSPECTION BY AUTHORIZED DEALER

TL* THE CONTACT OWNS A 2007 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.