14 complaints reported

2016 Volkswagen Jetta FUEL/PROPULSION SYSTEM

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
14
Crashes
0
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jan 2026

In the past I owned a 2017 jetta, which I sold approximately one year ago. It had a 1.4 liter turbo engine. At some point around 18 to 20 years ago, I started smelling gasoline fumes in the cabin. It was rare and intermittent. I did not check it out as it did not seem like an urgent issue. I sold the vehicle about a year ago. I also now own a 2016 jetta TSI model, 1.8 liter turbo with about 104,000 miles. In the past few days I started smelling gasoline in the cabin while operating the vehicle. It was not serviced in many months so it’s not likely to have anything to do with bad mechanical service and the vehicle runs well. I checked the internet and discovered a massive vw/audi recall for 260,000 vehicles around 2024, having something to do with a seal related to some sort of a fuel pump, which included 2017 model vehicles. I contacted two vw dealerships expecting them to check the problem and handle this serious hazard. Both dealerships decline to check the vehicle other than for cash. They confirmed my vehicle was not subject to a recall. I took my problem to the Volkswagen company today. I was told that there was no fuel related recall for my vin number and they would not accommodate my request. But I was advised that I should not drive the vehicle going forward, but have it towed. This dangerous condition was exhibited by 2 separate jettas I owned. The likelihood of this condition being found in 2 separate vehicles is mere coincidence and not indicative of a dangerous problem created in the manufacturing process is beyond a plausible explanation. Please follow up ASAP as I am being effectively deprived of the use of this vehicle. My phone number is [XXX] . Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2016 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2026
Jul 2025

Fuel fire hazard. Safety Recall 24Gi performed 5-11-21 @ 67k miles. 4 years and 60k miles later, fuel rail bolts backed out, causing fuel to pour into engine compartment. VW’s repair solution was not adequate. Do I have any recourse?

Type: Vehicle, Vehicle: 2016 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jun 2025
May 2024

FUEL LINE TO FUEL FILTER CAME LOOSE/DISCONNECTED CAUSING A FUEL LEAK INSIDE MY ATTACHED. GARAGE CAUSING A STRONG SMELL OF GASOLINE THAT REMAINS TO PRESENT DAY EVEN AFTER SEVERAL ATTEMPTS TO CLEAN UP.

Type: Vehicle, Vehicle: 2016 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Aug 2024
Apr 2024

Fuel rail bolts loosened, causing damage to the fuel rail, as well as fuel injector seals, resulting in leaking fuel in the engine bay.

Type: Vehicle, Vehicle: 2016 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Apr 2024
May 2022

My car went into limp mode and smelled heavily of gas I went to a garage to have it checked out and they told me there diagnostic said it was fuel rail.

Type: Vehicle, Vehicle: 2016 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Feb 2022
Apr 2022

I brought my car in for the 60k service and the check engine light had just turned on. After being told they had to run a diagnostic and keep my car for several days, the dealership came back with "it had a fault for a purge valve. Tested the purge valve with a vacuum tester and found it would not hold a vacuum." I was asked if my emissions was due soon, but I had emissions completed two months ago with no problems. This issue is a big deal and I know VW has had many public issues with their emissions. I barely drive this car and to have such a major issue occur is mind blowing. The dealership quoted me $890. for this repair when I see the average cost of this repair is about $300-400 with parts. I had it completed, but no one wants to talk to me about why I was charged so much when this technically should be a recall.

Type: Vehicle, Vehicle: 2016 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jul 2022
Feb 2022 Fire

My car started on fire as driving to work January 21 2022 at 7:30 am.After researching after the fire Not knowing how and why that happened car had been perfectly fine no warning signs or any difference with the way it drove , I came to find out about fuel rail recall on my car that will cause car to start on fire .I almost and could have got stuck in the car which as i panicked was having trouble getting safety belt off and the door is so heavy that it had always closed back on me getting my leg smashed.I have not got any update from Manny the VW Man he ignores my calls and only left a message in response to my request to customer service i have lost my job because i do not have a car now my son has been missing school now about to be getting evicted as soon as the eviction lift is up i have 5 children i am a single widowed mother and need a car i was still paying on my car for 3 and a half years the bank screwd me over and insurance only covered them to pay off car for the bank i was financing it threw this is not fair i see q&a's on VW and they say yes to providing loaner vehicles to the ones that are having recall repaired why can i not get treated the same Manny response was that i had to pay for my own rental car they have to investigate my car to see if it was the recall that caused fire i sent him the fire police report . My car clearly had a recall this is ridiculous and not fair Do You think i did this on purpose expecting something back from these greedy not caring people in the world today lol yeah right . i loved my car was satisfied and had no issues until this one complete horrific incident that i almost got locked in and could of got injured or died. I was working and paying for my car i do not expect anything from anyone for free and that is why all the VW customer satisfaction guarantee literature i have read is of course just a bunch of sound good tell the customers what they want to hear and of course yeah Of coursr to good to be true !!!!

Type: Vehicle, Vehicle: 2016 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2022
Jun 2021

Unknown just want to fix recall on my 2016 Jetta please help [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Type: Vehicle, Vehicle: 2016 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jun 2021
Feb 2021

GOT A RECALL FOR MY CAR'S FUEL RAIL IN DECEMBER 2020 AND I STILL HAVE NOT GOTTEN A LETTER TO GET MY CAR FIXED. I THOUGHT MY CAR WAS FINE BUT A WEEK AFTER I GOT THE RECALL PAPER, I WENT TO START MY CAR AND IT STARTED SMELLING LIKE GASOLINE AND EVER SINCE THEN, MY CAR HAS BEEN SITTING IN MY DRIVE WAY FOR 2 MONTHS NOW AND I NEED MY CAR FIX

Type: Vehicle, Vehicle: 2016 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2021
Aug 2020

POSSIBLE FUEL RAIL SYSTEM DETACHED FROM CYLINDER FUEL PRESSURE SENSOR NEEDS TO BE REPLACED VEHICLE WAS IN IDLE WHEN ECM LIGHT WENT ON AND VEHICLE RPM WERE GOING CRAZY FROM 1-3 VEHICLE STALLED OUT AND SHUT OFF 4 TIMES

Type: Vehicle, Vehicle: 2016 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Aug 2020
Jan 2020

VEHICLE ABRUPTLY BOGGED OUT AND DIED DRIVING STRAIGHT AHEAD AT NORMAL SURFACE ROAD TRAFFIC SPEED (CITY STREET), SUBSEQUENT RESTART ATTEMPTS, TWICE (2) PRODUCED STRONG ODOR OF FUEL AND LARGE PUDDLE OF FUEL UNDERNEATH AUTOMOBILE. FUEL RAIL, MANIFOLD AND ASSOCIATED COMPONENTS FAILURE PER REPAIR ORDER FROM DEALER SERVICE.

Type: Vehicle, Vehicle: 2016 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Nov 2019
Apr 2019

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT TOOK THE VEHICLE IN FOR A STATE EMISSIONS TEST AND WAS GIVEN A CODE. THE CONTACT TOOK THE VEHICLE TO HERITAGE VOLKSWAGEN OF WEST ATLANTA (1981 THORNTON RD, LITHIA SPRINGS, GA 30122) AND WAS INFORMED THAT A NEW EVAP PUMP WAS NEEDED IN ORDER TO PASS EMISSIONS FOR THE STATE OF GEORGIA. THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Type: Vehicle, Vehicle: 2016 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Apr 2019
May 2018

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. AFTER DRIVING THE VEHICLE AND PARKING IT, A VERY STRONG ODOR OF FUEL WAS DETECTED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

Type: Vehicle, Vehicle: 2016 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2018
Feb 2016

JETTA ENGINE QUIT RUNNING WITH NO NOTICE IN BUSY HIGHWAY. CAR HAD TO BE TOWED TO DEALER. CAR WAS NOT REPAIRED FOR THREE WEEKS. THEY CITED LACK OF FUEL SYSTEM MANAGEMENT COMPUTER MODULE. IT WOULD TAKE 5-7 BUSINESS DAYS TO GET. FUEL COMPUTER MODULE AND FUEL PUMP WERE REPLACED. HAVE NO CONFIDENCE IN CAR SAFETY. VW WILL NOT REPLACE PER MY REQUEST. MY WIFE IS FEARFUL OF DRIVING CAR SINCE SHE WAS TRAUMATIZED.

Type: Vehicle, Vehicle: 2016 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Dec 2016

Trend Over Time

Complaints by year

Quick Summary

The 2016 Volkswagen Jetta has 14 FUEL/PROPULSION SYSTEM complaints on file. Review the timeline above for detailed owner experiences.