6 complaints reported

2017 Volkswagen Tiguan UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
6
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Oct 2023

Clock spring failure on 2017 model just like all of the past year's that were a part of a recall and investigation.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN TIGUAN, Manufacturer: Volkswagen Group of America, Inc.
Incident: Oct 2022
Oct 2022

The Infotainment system fails to start or reboots randomly causing the back up camera not to work. Teddy VW of the Bronx dealership stated it is a critical concern. The back up camera not displaying on infotainment screen is a hazardous condition when pulling out of a parking spot.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN TIGUAN, Manufacturer: Volkswagen Group of America, Inc.
Incident: Oct 2022
Aug 2019

CAR WAS SHUT OFF, ON A SLIGHT INCLINE, NEGLECTING TO PUT THE GEAR SELECTOR IN PARK,BY USING THE START/STOP BUTTON. DRIVER BEGAN TO EXIT THE CAR AND NOTED IT WAS ROLLING FORWARD. DRIVER IMMEDIATELY PUT FOOT ON BRAKE PEDAL AND NOTED THE CAR WAS NOT IN PARK AND MOVED GEAR SELECTOR WHICH RESULTED IN NO FURTHER MOTION OF VEHICLE, CHECKING IT AGAIN THIS MORNING FOR CONFIRMATION, I FOUND THE PROBLEM REMAINS. NO MATTER WHAT GEAR IT IS SHUT DOWN IN ,OTHER THAN PARK, THE VEHICLE ROLLS FREELY. I HAD THOUGHT IT HAPPENED ONLY IF SHUT DOWN IN NEUTRAL, BUT IT IS ALL OTHER THAN PARK. THE PROBLEM WAS FIRST REALIZED IN A PARKING LOT, AND REPEATED THIS A FEW MINUTES AGO IN MY DRIVEWAY. I HAVE NO IDEA OF WHAT THE CAUSE MAY BE AND I REALIZE THAT THE GEAR SHIFT LEVER SHOULD BE PLACED IN PARK BEFORE SHUTTING THE CAR OFF. I DO THINK THOUGH ,THAT IT MAY BE BECAUSE OF THE START/STOP BUTTON. I THINK THAT WITH A KEY START THIS MAY NOT OCCUR. I ALSO THINK THOUGH, THAT THERE SHOULD BE SOMETHING DONE TO PREVENT ITS HAPPENING WHEN THE LEVER IS NOT PUT INTO PARK BEFORE SHUTOFF. A KEY CONTROLLED START/STOP MIGHT'VE PREVENTED THIS. (??)

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN TIGUAN, Manufacturer: Volkswagen Group of America, Inc.
Incident: Aug 2019
May 2019

PARK PILOT NOT AVAILABLE MESSAGE SHOWS AND SHOWS BLANK ON BACKUP CAMERA AND SOME TIME WHILE SHOWS WHILE MOVING FORWARD EVEN THOUGH THIS VEHICLE DOES NOT EQUIPPED WITH THIS FEATURE

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN TIGUAN, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2017
Jun 2018

RANDOMLY, WHEN ACCELERATING FROM A FULL STOP, THE CAR WILL MOVE A COUPLE OF FEET THEN LOSE ALL ACCELERATION POWER. STEPPING HARDER ON THE GAS PEDAL DOES NOT WORK. THE ONLY WAY TO GET THE CAR TO ACCELERATE IS TO ENTIRELY DISENGAGE AND RE-ENGAGE THE GAS PEDAL. THIS DOES NOT HAPPEN ALL THE TIME, NO LIGHTS OR WARNINGS COME ON AND NOTHING SHOWS UP WHEN THE REPAIR PEOPLE HOOK IT UP TO A COMPUTER. THIS IS A HUGE SAFETY FACTOR AS IT USUALLY HAPPENS WHEN TURNING LEFT (DOES NOT HAPPEN WHEN TURNING TO THE RIGHT. USUALLY, WHEN TURNING LEFT, A PERSON HAS TRAFFIC COMING AT THEM FROM THE RIGHT. I HAVE TRIED SEVERAL THINGS SUCH AS EASING ON THE ACCELERATOR, STEPPING QUICKER ON THE ACCELERATOR, EASING THEN STEPPING QUICKER, NOTHING SEEMS TO MATTER IT STILL JUST LOSES ALL PROPULSION AT RANDOM TIME BUT ONLY WHEN STARTING FROM A FULL STOP. THIS HAPPENS GENERALLY ON THE CITY STREETS AND ALWAYS FROM A FULL STOP. THIS BEGAN WHEN I GOT THE CAR (NEW, ONLY 27 MILES ON IT)

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN TIGUAN, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jun 2018
Sep 2017

I PURCHASED THIS VEHICLE ON FEBRUARY 3RD, 2017. FOR SEVEN MONTHS I'VE EXPERIENCED ESCALATING HEALTH ISSUES SUCH AS: 'MODERATE HEADACHES 'MODERATE TO SEVERE SINUS AND EAR PRESSURE/PAIN 'LUNG/THROAT IRRITATION 'LIGHT-HEADINESS 'BALANCE ISSUES 'NAUSEA 'MODERATE TO SEVERE VERTIGO 'CONFUSION 'MEMORY ISSUES 'AND MOST RECENTLY MUSCLE/LIMB TREMORS/TWITCHING THESE SYMPTOMS INTENSIFY WHEN USING THE CAR'S HVAC UNIT (HEATER/AC). OR WHEN SITTING IN THE CAR WITH THE WINDOWS UP FOR MORE THAN 15-20 MINUTES (WITH HVAC TURNED-OFF). AFTER UNSUCCESSFULLY ATTEMPTING TO REMEDY THE SITUATION MYSELF BY BUYING AND INSTALLING A NEW 'ACTIVATED CARBON' CABIN FILTER AND PUTTING BOWLS OF BAKING SODA UNDER MY SEATS (YES, THAT'S HOW DESPERATE I WAS) I OFFICIALLY CONTACTED THE DEALER WHERE I ORIGINALLY PURCHASED THE CAR FROM. THE DEALER PERFORMED A SERVICE CALLED 'AIR CONDITIONING DEODORIZING.' UNFORTUNATELY, FOR ME THE SERVICE MADE MY SYMPTOMS MUCH WORSE! IN ADDITION TO THE HEADACHES AND SINUS ISSUES, THE SERVICE CAUSED THE VERTIGO, CONFUSION, MEMORY, AND TREMORS. EVENTUALLY, I WAS REFERRED TO VW'S 'CUSTOMER CARE.' AFTER ONE CALL AND A FEW DAYS OF 'RESEARCHING' VW CONCLUDED THEY ARE NOT RESPONSIBLE AND WILL NOT TRY TO REMEDY THE SITUATION. AND NOW I'M STUCK WITH A CAR THAT IS LITERALLY MAKING ME SICK. VERY STRANGE THAT I DO NOT HAVE THESE SYMPTOMS WHEN SITTING IN OTHER NEW CARS. IN CONCLUSION, IF YOU HAVE CHEMICAL SENSITIVITIES OR HAVE VERY YOUNG CHILDREN WHO ARE MORE SUSCEPTIBLE TO THE EFFECTS OF VOLATILE ORGANIC COMPOUNDS (VOCS), DON'T BUY THIS CAR. SAVE YOURSELF AND THOSE YOU LOVE FROM THE HASSLE OF HEALTH ISSUES, DOCTOR'S VISITS AND DEALING WITH A COMPANY WHO SIMPLY, DOES NOT CARE.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN TIGUAN, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2017

Trend Over Time

Complaints by year

Quick Summary

The 2017 Volkswagen Tiguan has 6 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.