72 complaints reported

2019 Acura RDX VISIBILITY/WIPER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
72
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Mar 2024

Rear back glass shattering while vehicle was parked in driveway and not running. No one in vehicle. This is the second time the back windshield has shattered on the vehicle. No other incidents to the vehicle.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2024
Feb 2024

Tailgate window shattered

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2024
Feb 2024

Spontaneous entire rear window shattering while parked under normal outdoor weather conditions. No impact of any type.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2023
Jan 2024

Rear windshield spontaneously shattered. Opened and closed passanger door after being parked overnight. After closing the door, I heard what I thought was some ice dropping behind the vehicle. It turns out the rear glass shattered. There was a hole in the center, and multiple cracks on both edges, with the entire glass shattered like a mosiac. Currently awaiting on a replacement (+1 week for a Safelite replacement). After researching I see there is a class action lawsuit, and that replacement components are potentially identical, meaning this could happen again while driving or parked. The dealership pointed me toward insurance, which has a glass hotline to schedule replacement after deductable. There was no evidence of an impact inside or around the vehicle, and there were no formal investigations by police or insurance. There were no warning lamps or other symptoms of an issue.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2024
Jan 2024

Rear windshield shattered without impact while vehicle was off.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2024
Jan 2024

Upon entering parked vehicle and closing doors, the rear windshield spontaneously shattered leaving a large gaping hole.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2023
Dec 2023

Car parked in driveway and shut off. Rear window spontaneously exploded and shattered. 3rd time this has happened in 3 years.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2023
Mar 2023

The rear windshield shattered while closing the driver door, glass pieces could fall into passenger on the back seat, Acura posted a Service Bulletin (22-014) on 10/28/2022. The vehicle hasn’t been inspected by the manufacturer. There wasn’t any service lights, it just randomly happened while closing the driver door, something to point out I did used the rear windshield defroster in the morning.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2023
Feb 2023

Woke up on 2/11/2023 and my whole rear window was shattered into a million pieces. No signs of anything thrown at or hitting it. Filed insurance claim to replace window but still have glass stuck in between frame and plastic because they can not remove plastics. They are welded to the body of vehicle. No warning signs or alerts. Luckily I was parked in my driveway and not driving when this occured. Had I been driving I probably would have caused an accident.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2023
Jan 2023

On January 16, 2023, at approximately 5:00 PM, I returned to my vehicle, a 2019 Acura RDX in a secured parking lot after work, got into the driver’s seat, closed the door, turned on the vehicle, and my rear windshield spontaneously shattered without any signs whatsoever of external impact. The entire rear windshield shattered from end to end without explanation. Upon further researching this issue, it appears to be a common problem with several model years of the Acura RDX. I reported this incident to Acura, corporate customer relations, who declined to offer any assistance for the problem, despite there being a technical service bulletin issued for this problem for all 2019 Acura RDX VINs. I was fortunate that this did not occur while my vehicle was in motion, however, the problem poses a serious safety issue that Acura refuses to do anything about. I’m not sure why they would issue a TSB yet decline to authorize a repair or replacement of the windshield. This is a common problem that is known to Acura and poses a safety issue to the motoring public.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2023
Jan 2023

The rear windshield spontaneously shattered when I got in and closed the door. Temp was better 30-40F. I have seen so many complaints online about similar issue.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2023
Dec 2022

Rear windshield shattered as driver shut the driver door after entering the car. There was no sign of anything hitting the glass. There was an Acura TSB for this exact problem but my dealer refuse to acknowledge.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2022
Oct 2022

While I was reversing my car on my driveway, I heard the loud pop sound and back window was shattered. My car did not hit any thing. It just happened without any impact. I have been told that this is an ongoing problem with this vehicle and manufacturer has back order for the windows and no time frame when it can be replaced. This is very bad as I will not be able to drive the car until the back windows is replaced. There is a huge safety issue as it happens without any impact.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2022
Sep 2022

Rear lift gate window shattered while parked. Nothing came into contact with the vehicle or the glass before it shattered. Reached out to insurance company and was referred to Safelite. Safelite inspected the glass and crash wrapped the window. Other 2019-2021 RDX’s are experiencing the same issue hence the glass to fix it, is backordered. If I had been driving the vehicle it would have been a safety hazard. There were no warning lights or indications that the window was going to shatter.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2022
Sep 2022

While my vehicle was parked, indoors, my rear window shattered without any signs of impact marks that suggest damage. It happened when I closed the driver's door.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2022
Jul 2022

For some unknown reason while car was in garage the rear window blew out. I have been told that this is an ongoing problem with this vehicle and manufacturer has no replacement windows available and no time frame when it can be replaced. According to glass replacement company my insurance contacted to replace our window there are hundreds of blown out windows of same vehicle also waiting on replacement glass. I think Acura should put out recall on item. Thank God our vehicle was parked and being driven at the time of occurrence. Any and all help with this matter would be greatly appreciated. I also reached out to Acura and awaiting response since now I have to probably pay months of payments and have no car to drive. Thank you again [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2022
Mar 2022

The rear window shattered car was just sitting there.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2022
Jan 2022

Back Glass just randomly shattered after car was started. Car was stationary and not moving. Others have shown similar things happening.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2022
Jan 2022

Common problem with this generation RDX. My back glass shattered once I turned on the rear defroster. Now I have glass in my rear tailgate as well. This problem is being fixed under warranty in Canada but not in the US. Acura/ Honda are aware of this defect and still not doing anything to fix it.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2021
Dec 2021

12/20/21 Clear, 41 degree day, I got in my Acura RDX, closed the door and heard a very loud pop( I thought I had been shot at it was so loud). When I looked out my review window, I noticed the hole in the back windshield. The car was not on. I just closed the door. The whole back hatch windshield was shattered.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2021
May 2021

Windshield chips and cracks easily from minor road debris. My 2019 Acura RDX Advanced with approximately 22,000 miles has needed to have the windshield replaced 3 times since purchasing (fourth windshield since buying). The latest replacement lasted less than a week before cracking again. These cracks hinder the structure of the windshield, can obscure view, or refract light; limiting driver visibility and affecting the safety system. Seemingly minor strikes from road debris cause stellate chips and cracks 3-4 inches long that cannot be repaired; requiring complete replacement of the windshield and realigning of camera/radar safety systems. The windshield was replaced by professional service (Acura referral) service center using Acura replacement glass. Based only on my personal experience with other cars, this seems a too common event that is likely the result of a manufacturing defect or design flaw. Speaking with the tech at the service center, he said this is a common problem for this vehicle but could not point to any official reports or references.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2021
Aug 2020

WINDSHIELD CHIPS, SCRATCHES, CRACKS VERY EASILY. ONCE A CHIP OCCURS, WINDSHIELD CRACK(S) EXPAND SIGNIFICANTLY IN JUST HOURS/DAYS. THIS CAUSES OBVIOUS DRIVER INTERFERENCE OF VISIBILITY. HAVE HAD TO REPLACE 4 WINDSHIELDS PROFESSIONALLY IN 40K MILES AT 18 MONTHS FROM PURCHASE.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2020

Trend Over Time

Complaints by year

Quick Summary

The 2019 Acura RDX has 72 VISIBILITY/WIPER complaints on file. Review the timeline above for detailed owner experiences.