2014 Chevrolet Cruze Power Train

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY ACCELERATED UP TO APPROXIMATELY 90 MPH. THE CONTACT MANAGED TO SHIFT TO NEUTRAL AND COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED INTERMITTENTLY WHEN SHIFTING GEARS. THE CONTACT ALSO MENTIONED THAT WHEN DRIVING AT HIGH SPEEDS, THERE WOULD BE A REDUCTION IN ENGINE POWER AND THE VEHICLE VIOLENTLY JERKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 411 AND THE CURRENT MILEAGE WAS 2,300. UPDATED 09/11/14*LJ THE CONSUMER STATED THE BRAKES WOULD GRAB AND PULL TO THE RIGHT OR LEFT. UPDATED 1/13/2015 *JS

THIS VEHICLE IS SUBJECT TO A RECALL. IN MARCH I FILED A CLAIM WITH GM CUSTOMER CARE, IN EARLY APRIL THE VEHICLE WAS EXAMINED BY THE DEALER AND IT WAS DETERMINED THAT THE VEHICLE DOES HAVE A DEFECTIVE FRONT AXLE. I WAS TOLD THE PARTS ARE ON ORDER BUT THE DEALERS HAVE NO IDEA WHEN THEY WILL RECEIVE THEM. ACCORDING TO MY DEALER, CHRISTENSEN CHEVY OF HIGHLAND INDIANA, THEY HAVE OVER 300 AXLES ON ORDER. TODAY I CHECKED WITH GM CUSTOMER CARE AND THEY STATED THE PARTS ARE BEING MANUFACTURED AND THEY HAVE NO DATE INFORMATION. IN THE MEANTIME, WE ARE DRIVING A VEHICLE WITH A DEFECTIVE FRONT AXLE WHICH COULD BREAK AT ANY TIME. I WAS TOLD IT IS NOT A PROBLEM SINCE THE CAR WILL SLOW TO A STOP. THIS WOULD BE VERY DANGEROUS SINCE I TRAVEL ON THE HIGHWAY REGULARLY. WHAT CAN BE DONE TO EXPEDITE REPAIR? *TR

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD KNOCKING NOISE EMITTED INSIDE OF THE VEHICLE. THE VEHICLE INDEPENDENTLY PULLED INTO THE RIGHT DIRECTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN INSPECTED THE VEHICLE AND INFORMED THAT THE FAILURE WAS RELATED TO A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V452000 (POWER TRAIN). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

MY CAR IS ON THE RECALL LIST FOR GM AND JEFF SCHMITT CHEVY IN FAIRBORN OHIO HAS REFUSED TO PROVIDE ME WITH A LONER BECAUSE GM WILL NOT PAY FOR THE LONER. THERE IS NOT ANY PARTS AVAILABLE TO FIX THE RECALL. I AM VERY UNHAPPY WITH GM AND JEFF SCHMITT CHEVY BEING SO WILLING TO PUT NOT ONLY MYSELF BUT MY FAMILY IN HARMS WAY BECAUSE THEY DO NOT WANT TO PAY FOR A LONER WHEN THEY ARE THE COMPANIES WHO SOLD ME MY CAR! *TR

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SWERVED TO THE LEFT INDEPENDENTLY AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A FENCE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

PURCHASED 2014 CHEVY CRUZE FROM MARK NEWCOMER AT GREY CHEVROLET ON 27 OCTOBER 2013. FOUND OUT IN NOVEMBER THERE WAS AN ACTIVE RECALL ON THE HALF SHAFT. (ERROR NUMBER ONE: IN ACCORDANCE WITH THE NHTSA THE CAR SHOULDN'T HAVE BEEN SOLD TO US). REPAIR WORK DONE IN NOVEMBER. IN MARCH A RECALL ON THE RECALL WAS ANNOUNCED. GREY DID NOT CALL US, WE CALLED THEM. CAR INSPECTED 9 APRIL 2014, WE WERE INFORMED WE WOULD IN FACT NEED THE HALF SHAFT REPLACED AGAIN. THEY SAID OUR CAR WAS COMPLETELY SAFE TO DRIVE AND NOTHING WOULD HAPPEN. (ERROR NUMBER TWO: PER NHTSA WE SHOULDN'T HAVE BEEN ALLOWED TO LEAVE THE LOT WITH THE CAR, WE SHOULD'VE BEEN GIVEN A RENTAL IMMEDIATELY). 5 MAY 2014, THE HALF SHAFT BROKE AS I WAS DRIVING OUR SON TO SCHOOL AND SENT US BACKWARDS DOWN A HILL. I FEAR FOR THE SAFETY OF OTHERS PURCHASING CARS FROM GREY, AS THEY DO NOT APPEAR TO ABIDE BY NHTSA GUIDELINES. THE CAR HAS SINCE BEEN REPAIRED, BY ANOTHER DEALERSHIP. MEANWHILE, I HAVE 3 VOICEMAILS AND AN EMAIL FROM VARIOUS GREY EMPLOYEES OPENLY SAYING THE CAR SHOULDN'T HAVE BEEN SOLD TO US AND WE SHOULDN'T HAVE BEEN ALLOWED TO LEAVE THE LOT AFTER THE 2ND INSPECTION, BUT BASICALLY "OH WELL." THIS CAVALIER ATTITUDE FRIGHTENS ME QUITE FRANKLY. ALSO, UPON LOOKING AT THE INITIAL WORK ORDER FOR THE HALF SHAFT REPAIR THAT WAS DONE IN NOVEMBER, IT APPEARS AS THOUGH THEY DATED IT FOR THE DATE OF PURCHASE, WHICH WOULD'VE BEEN IMPOSSIBLE BECAUSE IT WAS A SUNDAY AND THEY HAD NO SERVICE EMPLOYEES PRESENT. *JS

MY CAR (CHEVY CRUZE 2014 MODEL) WAS RECALLED 6 WEEKS AFTER I PURCHASED IT. IT HAS BEEN SITTING ON THE DEALERSHIP LOT WAITING ON A REPLACEMENT PART, WHICH IS NOT AVAILABLE NOW AND NO TIME-FRAME FOR A REPLACEMENT IS KNOWN BY GM OR THE DEALERSHIP. AND I AM WITHOUT MY VEHICLE FOR 3 WEEKS. AND I WANT MY VEHICLE REPAIRED, BUT NO PARTS ARE AVAILABLE TO DO THIS...I'M PAYING FOR A CAR I CANNOT DRIVE AND IF I DO IT IS UNSAFE DUE TO THE DEFECT. I AM VERY VERY ANGRY AT GM FOR NOT HAVING DEFECT-FREE PARTS OR KNOWING WHEN I WILL GET MY CAR BACK. *TR

I'VE HAD COUPLE INCIDENTS IN REVERSE WHERE CAR JUST STALLS LUCKILY I'VE ALWAYS BEEN ON A SIDE STREET BUT IM FEARFUL THAT THE TRANS WILL STALL IN A BUSY STREET SOON AND ILL BE HIT AS I LIVE OFF A BUSY STREET IN KOKOMO. I BOUGHT CAR NEW WITH 00 MILES ON IT. NOW THE PROBLEM PERSIST MORE AND MORE NOW. I'VE COME CLOSE TO BEING HIT TWICE NOW. IT STAYS GARAGE NOW DUE TO FEARS SO I WASTE MONEY MONTHLY.FOR A DEFECTIVE CAR... *TR

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V151000 (POWER TRAIN). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER COULD NOT REPAIR THE VEHICLE FOR THREE MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.