117 complaints reported

2002 Chevrolet Impala Engine

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
117
Crashes
0
Fires
19
Injuries
0

Complaint Timeline

Chronological view of owner reports

Dec 2015 Fire

TL* THE CONTACT OWNED A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THERE WAS SMOKE COMING FROM THE RADIATOR AND THE CONTACT NOTICED THE ENGINE HAD CAUGHT FIRE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 201,000.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2015
Dec 2015

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT NOTICED AN OIL LEAK AROUND THE EXTENSION PIPE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2012
Dec 2015

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2015
Dec 2015 Fire

TL* THE CONTACT OWNED A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED, WHILE STOPPED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, AND WAS MADE AWARE THAT THE VEHICLE CAUGHT ON FIRE FROM UNDERNEATH THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE NOTICE WAS RECEIVED AFTER THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. VIN TOOL CONFIRMED PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2015
Nov 2015

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL, BUT THE ISSUE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 120,000.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2015
Oct 2015

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY SHIFTING THE GEAR LEVER INTO VARIOUS POSITIONS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2013
Sep 2015

I NOTICED THE CAR WAS RUNNING HOTTER THAN NORMAL SO I HAD IT CHECKED OUT AND THE INTAKE MANIFOLD WAS LEAKING, HAD IT REPAIRED AND I RECENTLY HAD TO HAVE IT REPAIRED AGAIN @106,954 MILES BECAUSE IT WAS LEAKING AGAIN IN THE SAME PLACE. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2008
Jul 2015

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2015
Mar 2015 Fire

MY DAUGHTER OWNED A 2002 CHEVY IMPALA. ON MONDAY 3/16/15, SHE WAS DRIVING ON THE INTERSTATE AND THE ENGINE BEGAN TO SMOKE. SHE CALLED ME AND I ASKED WHAT COLOR THE SMOKE WAS. SHE SAID IT WAS BLACK SMOKE. I TOLD HER TO IMMEDIATELY GET HERSELF AND TWO SMALL CHILDREN OUT OF THE CAR. SHE AND HER SISTER REMOVED THE CHILDREN AND WALKED AWAY WHILE CALLING 911. A FEW SECONDS LATER, SHE HEARD A LOUD POP. THE WINDSHIELD BUSTED FROM THE APPARENT HEAT FROM THE FLAME THAT WERE RISING FROM THE ENGINE COMPARTMENT. WITHIN SECONDS, THE ENGINE WAS IN FLAMES. I'VE RESEARCHED ONLINE, AND FOUND THAT THERE WERE TWO RECALLS IN 2007 AND 2009 STATING THAT THE ENGINE COULD IGNITE. THE CAR IS A TOTAL LOSS. SHE HAD FULL COVERAGE INSURANCE ON THE CAR, BUT IT'S BARELY ENOUGH TO REPLACE IT. IS THERE ANYTHING WE CAN DO ABOUT THIS? *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2015
Mar 2015

CAR DIES WHILE DRIVING. CAR MUST BE PUT IN NEUTRAL WHILE DRIVING AND RESTARTED WHILE MOVING TO AVOID ACCIDENT. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2014
Dec 2014

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE LOW COOLANT INDICATOR ILLUMINATED. THE CONTACT REFILLED THE COOLANT, BUT IT HAD LEAKED OUT BY THE FOLLOWING DAY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. AN INDEPENDENT MECHANIC STATED THAT THE INTAKE MANIFOLD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2011
Sep 2014

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER NUMEROUS ATTEMPTS. AN INDEPENDENT MECHANIC REPLACED THE MOTOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2013
Sep 2014

MODEL YEARS AFFECTED: 2000, 2001, 2002, 2003, 2004, 2005 ENGINES AFFECTED: 3.4L V6, 3.8L V6 AVERAGE MILEAGE: 108,315 MI (13,756 MI - 198,000 MI) VERIFIED THE INTAKE MANIFOLD GASKET CAN DEVELOP EXTERNAL ENGINE OIL OR COOLANT LEAKS. IN SOME CASES THE FAILED GASKET WILL LEAK COOLANT INTERNALLY. THE MANIFOLD GASKET WILL NEED TO BE REPLACED TO CORRECT THIS ISSUE. THOUSANDS OF CARS ARE AFFECTED. THESE VEHICLES NEED TO BE RECALLED AND FIXED. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2014
Apr 2014 Fire

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 40 MPH, SMOKE WAS SEEN FROM UNDER THE HOOD AND THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 229,000.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2014
Feb 2014

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SEVERAL LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TECHNICIAN DIAGNOSED THE PASS LOCK ASSEMBLY SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 60,400.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2013
Nov 2013 Fire

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT WAS ABLE TO MOVE OFF THE ROADWAY AND CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FIRE. NO ONE WAS INJURED. THE FIRE DEPARTMENT DID NOT STATE WHAT CAUSED THE FIRE. AFTER THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 09V116000 (ENGINE AND ENGINE COOLING) AND CALLED THE MANUFACTURER. THE MANUFACTURER STATED THAT BY LAW, THEY WERE NOT RESPONSIBLE TO REMEDY THE VEHICLE DUE TO THE AGE OF THE VEHICLE. THE FAILURE MILEAGE WAS 160,000.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2013
Jul 2013 Fire

THE VEHICLE STARTED SMOKING WHILE DRIVING DOWN THE HIGHWAY AT 65 MILES PER HOUR, IT LOST POWER. I PULLED OVER AND HAD THE VEHICLE TOWED TO A MECHANIC. THE MECHANIC SAID THAT THE PISTON BROKE, AND A PORTION OF THE PISTON FLEW THROUGH THE OIL PAN. THIS VEHICLE HAS BEEN VERY WELL MAINTAINED. THIS SHOULD NOT HAVE HAPPENED. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2013
Jun 2013 Fire

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT HE ATTEMPTED TO START THE VEHICLE AFTER BEING TURNED OFF FOR ONE WEEK AND THE ENGINE EXPLODED. THERE WERE NO INJURIES. A FIRE REPORT WAS PROVIDED BY THE FIRE DEPARTMENT. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 177,847.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2013
Jul 2012 Fire

2002 CHEVROLET IMPALA. CONSUMER STATES VEHICLE CAUGHT FIRE WHEN STARTED *TGW THE CONSUMER STATED HE MANAGED TO PUT THE FIRE OUT, BUT IT RUINED THE MOTOR. THE CONSUMER STATED A RECALL WAS ISSUED. HOWEVER, GM DENIED THE CLAIM, STATING DUE TO STATUTE OF LIMITATIONS BEING FIVE YEARS, THEY COULD NOT HONOR THE RECALL.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2012
Dec 2011

MY IMPALA STOPS RUNNING WHILE IM DRIVING ON OR OFF THE FREEWAY BUT ESPECIALLY WHEN IM DRIVING AT A SPEED OF 55 TO 65MPH WHEN ON FREEWAY WITHOUT WARNING, THE ENGINE LIGHT COMES AND POWER STEERING IS LOST. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2010
Jul 2011

HEAD GASKET FAILURE. HEAD GASKETS ARE DEFECTIVE ON THE 3400 SERIES ENGINES. THE COOLANT USED IN THESE VEHICLES CAUSES PREMATURE EROSION IN THE HEAD GASKET. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2010
Mar 2011

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED WHEN TRYING TO ACCELERATE THE VEHICLE IT WOULD HESITATE. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HER THAT THE EGR VALVE WAS CAUSING THE ENGINE TO MISFIRE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2011
Jan 2011

MY WELL-MAINTAINED 2002 CHEVY IMPALA, 3.4L V6, BASE MODEL SHUT OFF A COUPLE DAYS AGO WHILE DRIVING ON THE HIGHWAY. I WAS ACCELERATING, AS THE TRAFFIC WAS FINALLY PICKING UP. THAT'S WHEN I FELT THE CAR JERK AND SUDDENLY SHUT OFF. IT WAS HORRIFYING - THE BRAKE PEDAL & STEERING WHEEL LOCKED, SO I FORCIBLY TURNED THE WHEEL WITH ALL MY STRENGTH, COASTED TO THE SHOULDER, WITH TWO NEAR-COLLISIONS, PRESSED THE EMERGENCY BRAKE, THEN SHIFTED TO PARK. THE RED BATTERY SYMBOL WAS ILLUMINATED ON THE DASHBOARD AS IF THE KEY WAS SET TO "ON", BUT NO CHECK ENGINE LIGHT. I NOTICED THE HEADLIGHTS AND THE DASH LIGHTS WERE OFF, BUT I BELIEVE THAT'S BECAUSE THE CAR SHUT OFF (WHICH IS WHAT WOULD NORMALLY HAPPEN AFTER SHUTTING OFF A CAR WITH AUTO-OFF LIGHTS). SEVERAL ATTEMPTS TO START ONLY RESULTED IN SOUNDS OF A CAR STRUGGLING TO TURN OVER, BUT NEVER ACTUALLY TURNING. EVENTUALLY THE CAR STUTTERED, BUT STARTED. I WAS BACK IN HIGHWAY TRAFFIC, AND AFTER A FEW MINUTES OF DRIVING, IT SHUT OFF AGAIN. SAME DRILL - COASTED OFF THE ROAD, AND SEVERAL FAILED ATTEMPTS TO START BEFORE FINALLY STARTING. BACK ON THE ROAD, A FEW MINUTES LATER, IT HAPPENED AGAIN. AFTER 2 MORE EPISODES OF THIS, INSTEAD OF STRUGGLING TO START, THE WASN'T EVEN COMING CLOSE. THE CAR RADIO AND HAZARD LIGHTS WERE STILL WORKING. WHICH LED ME TO BELIEVE THAT CONSTANT STARTING ATTEMPTS MAY HAVE EXHAUSTED THE BATTERY. AFTER A SUCCESSFUL START, I WAS ABLE TO DRIVE IT HOME, USING LOCAL ROADS FOR FEAR OF A HIGHWAY CRASH. 25 MINUTES LATER, THE CAR WAS STILL RUNNING JUST FINE. IT DIDN'T SHUT OFF AGAIN UNTIL I WAS PARKED AT HOME AND IDLING FOR A FEW MINUTES. EVERYTIME IT SHUT OFF, I'D SEE *NO* CHECK ENGINE LIGHT, *NO* WARNINGS FROM THE MIL, THOUGH IT'S FULLY FUNCTIONAL. THE NEXT DAY I MOVED THE CAR FOR ALTERNATE SIDE PARKING AND IT STARTED UP JUST FINE, NO HESITATION. SEVERAL MORE STARTS SINCE MONDAY - NO HESITATION OR PROBLEM. I'M AFRAID TO DRIVE IT LONG FOR NOW, FOR FEAR OF AN IMMINENT CRASH. THIS COULD BE FATAL. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2011
Nov 2010

LEAKING UPPER AND LOWER INTAKE MANIFOLD GASKETS,CAR OVERHEATING AND RUNNING POORLY.OCCURED AT 55,000 MILES AND AGAIN AT 110,000 MI.. GASKETS REPLACED FOR 900.00 EACH TIME,OLD GASKETS AERE AVAILABLE. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2009
Sep 2010 Fire

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT APPROACHED THE PARKED VEHICLE AND SMELLED A STRONG BURNING ODOR COMING FROM UNDERNEATH THE HOOD. THE HOOD WAS RELEASED AND THE ENGINE COMPARTMENT WAS COMPLETELY MELTED. THERE WERE NO FLAMES. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY ADVISED THAT THERE WAS A RECALL ASSOCIATED WITH THE NHTSA CAMPAIGN ID NUMBER 09V116000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS BEYOND REPAIR DUE TO THE FIRE. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 139,000.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2010

Trend Over Time

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Quick Summary

The 2002 Chevrolet Impala has 117 Engine complaints on file. Review the timeline above for detailed owner experiences.