70 complaints reported

2008 Chevrolet Impala Suspension

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
70
Crashes
0
Fires
2
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jun 2011

REAR TIRES WERE WORN OUT DUE TO KNOWN DEFECT IN REAR LINKAGE HAD TO PAY $69.95 FOR A WHEEL ALIGNMENT AND $180.72 FOR TWO NEW TIRES. ALIGNMENT WAS PROBABLY NOT NECESSARY SINCE ORIGINAL PROBLEM WAS IN THE REAR LINKAGE, I FEEL I SHOULD BE REIMBURSED FOR TIRES AND ALIGNMENT. *TR

Type: Vehicle, Vehicle: 2008 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2010
Jun 2011

2008 CHEVY IMPALA (OWNED 8/10): 80K GOODYEAR TIRES WORE WITH LESS THAN 10K MILES REPLACED BY CERTIFIED TIRE CENTER 6/11 WITH UNIROYAL TP TOURING 70K, LEFT HUB WORN WITH LESS THAN 1 YEAR OWNERSHIP REPLACED BY DEALER, RIGHT HUB PLAY REFUSAL OF REPLACEMENT BY DEALERSHIP (ALSO 6/11). ALIGNMENTS OFF/ WILL NOT STAY--REPORTS AVAILABLE FROM DEALER AND CERTIFIED TIRE REPLACEMENT SHOP. WILL NOT GO IN FULL ALIGNMENT, MAY NEED CHAMBER KIT, SPINDLE OUT ON LEFT FRONT (ALSO 6/11). REAR PASSENGER DOOR LOCK (CAR SEAT SIDE), REPLACED BY DEALER 11/10, AT THIS TIME INABILITY TO MAINTAIN TIRE PRESSURE AND MISLOCATION OF SENSORS/PRESSURE INDICATORS WAS CORRECTED AS WELL AS ROTATION PER REPEATED COMPLAINT (11/10)---NOTE: WEAR SHOULD HAVE BEEN REPORTED/ DOCUMENTER PER MY COMPLAINT TO DEALER. FRONT PASSENGER DOOR LOCK GOING BAD ALSO, REPORTED TO DEALER 7/11. TIRES CONTINUING TO WEAR WITH ALIGNMENT SUSPENSION ISSUES PENDING, DEALERSHIP REFUSING RESPONSIBILITY OR DENYING ISSUE EXISTS. *TR

Type: Vehicle, Vehicle: 2008 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2011
Jun 2011

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR TIRE HAD EXCESSIVE WEAR DUE TO A FAULTY REAR SUSPENSION. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHICH STATED, THE BEARINGS ON THE REAR AXLE NEEDS TO BE REPLACED AS WELL AS A WHEEL ALIGNMENT. THE CONTACT HAD THE BEARINGS REPLACED AND A WHEEL ALIGNMENT BUT THAT DID NOT REMEDY THE PROBLEM. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE DURING INCLEMENT WEATHER. THE FAILURE MILEAGE WAS 30,000.

Type: Vehicle, Vehicle: 2008 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2008
Apr 2011

I AM EXPERIENCING EXCESSIVE INSIDE TIRE WEAR ON MY REAR TIRES AND APPARENTLY IT IS A COMMON PROBLEM WITH 2008 IMPALAS. I SPOKE WITH CUSTOMER SERVICE OBVIOUSLY NOT IN THIS COUNTRY, AND WAS TOLD I WOULD HAVE TO PAY TO INSPECT MY CAR. I THEN SPOKE TO A SERVICE MANAGER WHO DENIED ANY KNOWN PROBLEMS. HE THEN LET IT SLIP THAT A MODIFICATION OF THE STRUTS WAS NECESSARY TO ACHIEVE PROPER ALIGNMENT OF THE REAR AND THAT GM WOULD NOT COVER IT. THEY WILL HOWEVER REPAIR POLICE IMPALAS AT NO CHARGE. I DECLINED TO PAY ONLY TO BE TOLD I WOULD HAVE TO COVER THE COST OF REPAIR ANYWAY, KIND OF LIKE ADDING INSULT TO INJURY. WHEN WILL ACTION BE TAKEN TO PREVENT ACCIDENTS DUE TO BLOW OUTS; WHICH APPARENTLY HAVE OCCURRED? NOT EVERYONE LOOKS UNDER THEIR CAR TO INSPECT THE TIRES AND THIS WEAR IS NOT VISIBLE OTHERWISE. CUSTOMER SERVICE WAS NOT FAZED IN THE LEAST THAT I MIGHT BUY ELSEWARE, HER COMMENT THAT IS YOUR CHOICE ,SO MUCH FOR SERVICE. *TR

Type: Vehicle, Vehicle: 2008 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2011
Feb 2011

PURCHASED NEW 2008 IMPALA, HAD TO REPLACE TIRES AT 35,000. ALWAYS ROTATED AND BALANCED AND KEPT PROPER PRESSURES. NOW AT 56,000 AND AM BEING TOLD BY CHEVY 1800.00 TO REPAIR REAR ALIGNMENT. CAR IS DRIVEN 99% ON THE INTERSTATE. AGAIN NEED NEW TIRES WHAT'S UP??? CHEVY DENIES ANY PROBLEMS BUT THE WEB IS FULL OF ISSUES SURROUNDING THIS. IS THERE NO OTHER RECOURSE???? *TR

Type: Vehicle, Vehicle: 2008 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2011
Feb 2011

EXCESSIVE REAR TIRE WEAR, REAR SPINDLE, KNOWN PROBLEM THAT GM SHOULD RECALL. GM REPAIRED SAME KNOWN PROBLEM WITH POLICE VEHICLES, SAME REPAIR NEEDS DONE TO ALL VEHICLES. REAR TIRES ARE WEARING OUT VERY AGGRESSIVELY ON THE OUTSIDE EDGES OF REAR TIRES. *TR

Type: Vehicle, Vehicle: 2008 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2011
Jan 2011

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED THE CONTACT INSPECTED THE REAR TIRES AND NOTICED THE TREAD WAS EXCESSIVELY WORN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING . THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THE FAILURE WAS CAUSED BY THE REAR SUSPENSION AND STATED THE MANUFACTURER VOLUNTARILY RECALLED POLICE VEHICLES ONLY FOR THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

Type: Vehicle, Vehicle: 2008 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2011
Jan 2011

THERE WAS NO INCIDENT. THE REAR TIRES WEAR OUT PREMATURELY DUE TO GM'S AKNOWLEDGED REAR SPINDLE ROD DEFECT. EXCESSIVE WEAR ON THE TIRES CREATES A SAFETY HAZARD WITHIN A FEW THOUSAND MILES. GM DEALER (GRAFF CHEVROLET OKEMOS MICHIGAN) REFUSED TO REPAIR EVEN AT MY EXPENSE.

Type: Vehicle, Vehicle: 2008 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2009
Oct 2010

2008 CHEVY IMPALA WAS SHIPPED FROM THE FACTORY UNALIGNED CAUSING PREMATURE TIRE WEAR. THERE MAY BE A CAMBER RELATED ISSUE CAUSING PREMATURE WEAR ON THE INNER EDGE OF THE REAR TIRES. PROBLEMS START AT ABOUT 10,000 MILES. I REPLACED THE REAR TIRES TWICE IN ONE YEAR. *TR

Type: Vehicle, Vehicle: 2008 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2009
Jul 2010

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT NOTICED THE SIDEWALLS ON ALL FOUR TIRES WERE WEARING PREMATURELY. THE DEALER ADVISED THERE WAS A DESIGN FLAW WITHIN THE STRUTS WHICH WAS CAUSING THE TIRES TO WEAR PREMATURELY. THE REAR TIRES WERE WEARING MORE RAPIDLY THAT THE FRONT TIRES. THE DEALER ADVISED THE PARTS NEEDED TO MAKE REPAIRS WERE NOT AVAILABLE AND WOULD NEED TO BE ORDERED. THE CONTACT WAS AWAITING THE ARRIVAL OF THE PARTS NEEDED TO MAKE REPAIRS. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 28,000.

Type: Vehicle, Vehicle: 2008 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2009
Jul 2010 Fire

SEVERE INNER SURFACE TIRE WEAR ON REAR WHEELS OF 2007-2008 CHEVROLET IMPALA VEHICLES. TECHNICAL SERVICE BULLETIN 08032 IS ON FILE WITH GENERAL MOTORS, ACKNOWLEDGING THE PROBLEM, BUT WILLING ONLY TO PAY FOR NECESSARY REPAIRS TO POLICE VEHICLES, WHEN IN FACT THE FLAW EXISTS WITH ALL 2007-2008 IMPALA VEHICLES. WE PURCHASED THE CAR AS A DEMO MODEL IN 2009 AND WERE NOT MADE AWARE OF THE PROBLEM. WE BELIEVE THE DEALER WAS HONEST, AND ALSO NOT AWARE OF THE PROBLEM AT THE TIME. WE BELIEVE THIS TO BE A SAFETY ISSUE AS WELL, SINCE HANDLING ON WET ROADS IS EFFECTED DUE TO THE FACT THE REAR TIRES ARE CONTACTING THE ROAD SURFACE ONLY ON 1-2" OF THE INSIDE SURFACE OF THE TIRES. *TR

Type: Vehicle, Vehicle: 2008 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2010
Jun 2010

HAD TO REPLACE REAR DRIVER'S TIRE AT 17,000 MILES DUE TO WEAR DOWN TO THE METAL. TOOK THE VEHICLE INTO THE DEALER TO CHECK WHEEL ALIGNMENT AND FOUND THE REAR SO MISALIGNED THAT THE ADJUSTMENT STRUTS HAD TO BE ELONGATED. SPOKE WITH GM CUSTOMER SERVICE REP AND WAS TOLD THIS WAS NOT A WARRANTY ISSUE. *TR

Type: Vehicle, Vehicle: 2008 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2010
Mar 2010

ON 2008 CHEVY IMPALA, THE INSIDES OF ALL FOUR TIRES WERE WORN TO THE CORD. THE TIRES HAD BEEN ROTATED REGULARLY. THE CAR WAS RETURNED TO THE DEALER WHO CLAIMED THE TIRES HAD NOT BEEN ROTATED AND THAT HE HAD NEVER HEARD OF ANY DEFECT.. WE PRINTED INFORMATION FROM THIS WEBSITE SHOWING THAT THIS PROBLEM HAD BEEN REPORTED SEVERAL TIMES. THE DEALER STILL DENIED ANY DEFECT EVEN THOUGH ONE OF THE WORKERS SAID HE HAD REPLACED TIRES WITH THE SAME PROBLEM. *TR

Type: Vehicle, Vehicle: 2008 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2010
Feb 2010

I PURCHASED 2008 CHEVY IMPALA WITH 22000 MILES ON IT AT NORMAN FREDE IN CLEAR LAKE/HOUSTON AREA. AFTER 6MONTHS THEY SUGGESTED TIRE ROTATION WAS NEEDED AND DUE AFTER ROTATION I NOTICED CAR SHAKING BETWEEN 20 TO 30MPH AND ABOVE 65MPH I TOOK IT IN AND IT WAS ALIGNED AND I WAS CHARGED 2MONTHS LATER STILL SHAKING WAS REALIGNED AT NO CHARGE BUT BEFORE THAT I HAD A NAIL IN ONE OF BACK TIRES AND I HAD IT REPAIRED BY A TIRE SHOP AND THEY WERE SHOCKED TO SEE MY 4 TIRES WERE WORN AND THEY SHOWED ME, I WAS SO UPSET I TOOK CAR IN AGAIN AND THEYSAID BECAUSE I HAD 36,000 MILES ON IT WAS THE REASON. WELL I TOOK IT IN AGAIN AND THEY TOLD ME STRUT NEEDED TO BE REPAIRED THAT'S WHY MY TIRES WERE ALL WORN AND WANTED TO CHARGE ME $150 TO REPAIR STRUT AND $400 PLUS FOR TIRES AND I SAID "NO" WHY SHOULD I HAVE TO PAY I HADN'T EVEN HAD THE CAR FOR A YEAR AND THIS WAS HAPPENING, I WAS UPSET AND LEFT BUT BEFORE I LEFT THEY REALIGNED IT AGAIN AND IN MY SERVICE TICKET THEY DID NOT EVEN MENTION THE STRUT REPAIR. I TRIED TO CONTACT THE SERVICE MANAGER BY EMAIL AND THE GENERAL MANAGER, I RETURNED THE SERV MGR CALL TWICE BUT KEPT MISSING HER AND THE GEN MGR NEVER CALLED OR EMAILED ME. I FEEL THAT THIS IS A CERTIFIED CAR AND I SHOULD NOT HAVE TO DRIVE LIKE THIS OR PAY FOR ANY REPAIRS. PLEASE WHAT CAN I DO. *TR

Type: Vehicle, Vehicle: 2008 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2009
Jan 2010

THE CHEVY IMPALA SEEMS TO BE A FINE VEHICLE IN FOR NORMAL, EVERYDAY DRIVING. IN EMERGENCY SITUATIONS, THOUGH, IT'S HANDLING BECOMES VERY UNPREDICTABLE. I HAD A CAR PULL OUT IN FRONT OF ME YESTERDAY, CAUSING ME TO BRAKE HARD. THE ANTILOCK BRAKES SEEMED TO WORK FINE, HOWEVER, THE REAR END OF THE CAR SLEWED OUT INTO ANOTHER LANE EVEN THOUGH THERE WAS NO LOCKUP OF THE WHEELS - THE CAR SHOULD HAVE TRACKED STRAIGHT - I WAS TRAVELING IN A STRAIGHT AHEAD MANNER. THIS IS NOT THE FIRST TIME I'VE HAD THE CAR REACT IN THIS MANNER. I DID A LITTLE RESEARCH ON THE CAR'S HANDLING - I NOTED CONSUMER REPORT'S UNDERSTATED SUMMARY OF THE CAR HAVING "UNSETTLED" HANDLING. *TR

Type: Vehicle, Vehicle: 2008 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2010
Jan 2010

I OWN A 2008 CHEVY IMPALA WHICH I HAD NEW TIRES INSTALLED. I ALSO HAD AN ALIGNMENT DONE. AT MY FIRST TIRE ROTATION (6000 MILES) I WAS TOLD OF EXCESSIVE WEAR ON THE INSIDE OF THE REAR TIRES. THE WEAR IS VERY OBVIOUS. THE TIRES ARE A 60,000 MILE TIRE(UNIROYAL) AFTER CONTACTING THE PLACE THAT ALIGNED MY WHEELS.(ASE CERTIFIED) THEY DID SOME INVESTIGATING DURING WHICH THEY FOUND GM RECALLED "POLICE PACKAGE) VEHICLES WITH VIN#S FALLING IN A SPECIFIED RANGE. WHICH MY CAR ALSO FALLS IN THIS RANGE. THEY HAD DEFECTIVE SPINDLE RODS IN THEM, HOWEVER AS A CONSUMER AND NOT A "POLICE" VEHICLE GM TELLS ME I AM RESPONSIBLE FOR HAVING THE PROPER WORK DONE TO HAVE MY CAR FIXED. UPON SEARCHING MYSELF I HAVE FOUND NUMEROUS "CONSUMER" COMPLAINTS REGARDING PREMATURE TIRE WEAR ON THESE VEHICLES. I SEE THIS AS A CONSIDERABLE SAFETY CONCERN THAT THE MANUFACTURER SHOULD BE HELD ACCOUNTABLE FOR REGARDLESS OF WHETHER IT IS A CIVILIAN OR POLICE VEHICLE. *TR

Type: Vehicle, Vehicle: 2008 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2010
Sep 2009

MY 08 IMPALA SS HAS BEEN GOING THROUGH TIRES EXCESSIVELY. I REPLACED THE BACK TIRES ALMOST 4 MONTHS AGO AND NEW TIRES ARE NEEDED AGAIN. THE REAR TIRES ARE WEARING ON THE INSIDES OF THE TIRES. I BROUGHT THIS TO THE ATTENTION OF MY LOCAL GM DEALER WHO "ASSURED" ME THAT NOTHING IS WRONG WITH THE REAR SUSPENSION AND THAT I NEED TO ROTATE THE TIRES EVERY 6000 MILES THAT WAS WHAT WAS WRONG THAT I WASN'T FOLLOWING THE OWNERS MANUAL. SO I THOUGHT IT REALLY WAS MY FAULT SO I SPENT THE $500 TO BUY TWO NEW TIRES AND NOW ALMOST 4 MONTHS LATER THE SAME THING IS HAPPENING. I HAVE ONLY PUT ABOUT 6000 MILES ON THE NEW TIRES AND THE CORDS ARE ALREADY SHOWING ON THE INSIDES OF THE REAR TIRES. *TR

Type: Vehicle, Vehicle: 2008 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2009
Aug 2009

DURING ANY DAMP, WET OR SNOWY ROADWAY CONDITIONS, MY 2008 CHEVY IMPALA SS HANDLES DANGEROUSLY POOR. THIS OCCURS EVEN IF THE CAR IS PUT INTO NEUTRAL DRIVING DOWN THE ROAD. THE REAR-END KEEPS WANTING TO GO SIDEWAYS. I TOOK IT TO A CHEVY/GM CERTIFIED DEALER AND THEY SAID THAT THERE WAS NO PROBLEM WITH IT. *TR

Type: Vehicle, Vehicle: 2008 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2009
Nov 2008

I GOT THIS 2008 IMPALA IN NOV.2007. IT HAS A VIBRATION THAT STARTS ABOUT 37MPH THROUGH 47MPH. AND AT 75MPH IT IS WORST. THE DEALER REBALANCED THE TIRES, I WENT BACK AND THE TIRES WERE REBALANCED AGAIN. SERVICE MANAGER TOLD ME THAT THEY ALL HAVE THIS VIBRATION. I CALLED CHEVROLET MOTOR DIVISION,TALKED TO 3 DIFFERENT PEOPLE,THE LAST PERSON SAID THEY WERE NOT GOING TO CHANGE THE TIRES,AND IT WAS NORMAL OF THAT CAR. THIS IS NOT NORMAL FOR ANY CAR. THIS CAR 2,300 MILES ON IT. I WANT THIS FIXED,AND I'M STUCK WITH IT. *TR

Type: Vehicle, Vehicle: 2008 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2008
Oct 2008

GM ISSUED A LETTER TO 2007 AND 2008 IMPALA POLICE VEHICLE OWNERS CONCERNING A CONDITION THAT LEADS TO REAR WHEEL MISALIGNMENT, RESULTING IN EXCESSIVE WEAR TO THE INBOARD SIDE OF THE TIRES. MY 2008 IMPALA SS IS EXHIBITS THE SAME PROBLEM, BUT GM WILL ONLY FIX POLICE VEHICLES. MY COMPLAINT IS THAT THE PROBLEM EFFECTS MORE THAT JUST THE POLICE VEHICLES BECAUSE THE REAR SUSPENSIONS AND SETUPS ARE IDENTICAL. GM SHOULD FIX ANY IMPALA EXPERIENCE THE ALIGNMENT ISSUES BECAUSE THEY WERE NEVER RIGHT TO BEGIN WITH. *TR

Type: Vehicle, Vehicle: 2008 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2008

Trend Over Time

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Quick Summary

The 2008 Chevrolet Impala has 70 Suspension complaints on file. Review the timeline above for detailed owner experiences.