59 complaints reported

2010 Chevrolet Impala Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
59
Crashes
1
Fires
2
Injuries
1

Complaint Timeline

Chronological view of owner reports

Mar 2014

I TRIED TO START THE CAR BUT EVERYTHING WAS DEAD. NO WARNING LIGHTS WERE ON. THE KEY WOULD NOT COME OUT OF THE IGNITION. THE BATTERY WAS ONLY TWO DAYS OLD AND IT CHECKED GOOD. I HAD IT TOWED TO THE CHEVY DEALER. THE DEALER HAD THE CAR FOR ALMOST A WEEK ,THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM. THIS WAS THE THIRD TIME THEY HAVE TRIED TO FIX IT. SINCE THE PROBLEM WASN'T SOLVED I CAN NOT TRUST THE CAR AND MY WIFE CAN NOT DRIVE IT AS YOU NEVER KNOW WHEN IT WILL FAIL. I HAVE ALSO HAD FOUR ACTUATORS AND TWO COOLING FAN MOTORS REPLACED THAT WERE SUPPOSED TO SOLVE MY PROBLEM. DIDN'T WORK! EITHER GM CAN'T FIX THE PROBLEM OR WON'T. I CAN'T TELL WHICH. ANYWAY I AM DONE WITH GM CARS. *TR

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2014
Mar 2014

LOOSE IGNITION KEY. *TR

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2014
Jan 2014

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN ATTEMPTING TO TURN OFF THE VEHICLE, THE KEY BECAME LODGED INTO THE IGNITION AND WOULD NOT MOVE PASS THE ACC POSITION CAUSING THE BATTERY TO DRAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 105,000.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2014
Dec 2013

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, HE WAS UNABLE TO REMOVE THE KEY OR TURN THE VEHICLE OFF. HE EVENTUALLY DISCONNECTED THE BATTERY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT WIRING IN THE SHIFTER HAD BECOME WORN AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 47,000.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2013
Jul 2013

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, ALL OF THE INSTRUMENT PANEL FUNCTIONS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2013
Apr 2013

KEY WONT TURN CAR OFF COMPLETELY, WONT COME OUT OF IGNITION, I SEE WHERE MANY PEOPLE HAVE HAD THIS SAME PROBLEM WITH CHEVY, WHY NO RECALL? OBVIOUSLY ITS A PROBLEM COMING FROM GM. *TR

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2013
Mar 2013

PURCHASED BY CHEVY 2010 IMPALA ON JANUARY 25TH OF THIS YEAR AND JUST LAST NIGHT (MARCH 18TH AROUND 715PM) ON MY WAY HOME FROM WORK JUST AS I WAS SPEEDING UP AFTER GETTING ON THE 405 IN WA. MY CHECK ENGINE LIGHT CAME ON, THE SERVICE STABILITYTRAC CAME ON, CHECK ENGINE LIGHT AND THERE WAS THIS OTHER LIGHT WHAT LOOKED LIKE TO BE A PICTURE OF THE CAR SWERVING ON ICE ALSO CAME ON. MY CAR SLOWED DOWN, BUT NEVER CUT OFF. MY GET UP ON MY CAR WASN'T WHAT IT NORMALLY IT. I WAS ABLE TO MAKE IT HOME FROM WORK, BUT I THOUGHT IT WAS WEIRD THAT MY CAR STARTED TO DO THAT. I PURCHASED THIS CAR WITH ONLY A LITTLE OVER 40K MILES ON IT. I CHECKED THE OWNERS MANUAL AND THERE IS NOTHING IN THERE ABOUT A "SERVICE STABILITYTRAC". I IMMEDIATELY SEND 2 EMAILS TO THE GENTLEMAN THAT I WORK WITH AT THE LOCAL DEALERSHIP THAT I GOT MY CAR FROM. IT WAS AFTER HOURS WHEN I SENT THE EMAILS, SO I HAVE YET TO GET A RESPONSE. THIS MORNING THOUGH, MY CHECK ENGINE LIGHT WAS THE ONLY THING THAT CAME ONE THIS MORNING. I WENT AHEAD AND DROVE INTO WORK WHICH IS ABOUT 25MILES AWAY FROM MY HOME AND THE CHECK ENGINE LIGHT STAYED ON, BUT YET THE OTHER 2 DIDN'T EVER COME ON AND THERE WAS NO PROBLEM WITH ACCELERATING. THIS IS MY FIRST EVER NEWER CAR AND I LOVE LOVE LOVE IMPALA'S, BUT I HAVE BEEN READING ALL THE OTHER POSTS AND IT CONCERNS ME BECAUSE I'M NOT RICH NOR DO I HAVE THE MONEY OR TIME TO FIX A PROBLEM THAT WASN'T CREATED BY ME. IT'S VERY DISAPPOINTING TO KNOW THAT WITH ALL THESE POSTINGS THAT GM HASN'T STEPPED IN AND FIXED THIS PROBLEM NOR COME UP WITH A PROACTIVE SOLUTION FOR THEIR CUSTOMERS. *TR

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2013
Jan 2013

WHILE TRAVELING AWAY FROM HOME I PARKED MY CAR AND THE KEY IS STUCK IN THE IGNITION. THIS IS A SAFETY HAZARD DUE TO I HAD TO LEAVE THE KEYS IN THE CAR. THE NEXT MORNING THE CAR WOULD NOT START DUE TO THE BATTERY BEING DRAINED BECAUSE THE KEY WAS NOT IN THE OFF POSITION. THEREFORE I HAD TO BE TROUBLED WITH FINDING JUMPER CABLES WHILE AWAY FROM HOME OR BE TOWED TO THE NEAREST CHEVROLET DEALER (WHOM I MIGHT ADD DID NOT HAVE A TECHNICIAN THAT COULD FIX IT ON A SATURDAY MORNING). I CALLED ANOTHER CHEVROLET DEALER IN ANOTHER COUNTY CLOSE BY AND THEIR SERVICE DEPARTMENT IS CLOSED ON SATURDAY. SO THEREFORE I HAVE HAD TO EITHER LEAVE MY VEHICLE RUNNING, LOOSEN THE BATTERY CABLES OR BE CLOSE BY TO ANOTHER VEHICLE THAT CAN GIVE ME A JUMP. (MORE INCONVENIENCE AND SAFETY HAZARDS FOR A FEMALE) I NOTICE WHILE RESEARCHING THE PROBLEM ONLINE THAT THIS PROBLEM HAS OCCURRED ON THE IMPALA SINCE THE YEAR 2000. IT IS NOW 2013 AND THE PROBLEM HAS NOT BEEN RECALLED OR IMPROVED OVER THE YEARS. I FEEL THIS NOT ONLY IS AN INCONVENIENCE TO ME (YOUR CUSTOMER) BUT ALSO IS A SAFETY FEATURE THAT HAS FAILED TO EXCEED MY EXPECTATIONS OF DRIVING A CHEVROLET VEHICLE. I EXPECT AND HOPE THAT MY INCONVENIENCE CAN HAVE AN IMPACT ON CHEVROLET TO NOT ONLY TAKE CARE OF MY PROBLEM BUT CORRECT THE SITUATION AND RECALL THE PROBLEM SO OTHER INDIVIDUALS WILL NOT EXPERIENCE THIS TURMOIL. RESEARCH ALSO REFLECTED THAT THE COST TO ME, THE OWNER WOULD BE ABOUT $600 OR MORE TO FIX THE PROBLEM. RIGHT NOW I AM STILL WITH THE KEY STUCK IN THE IGNITION. (MORE INCONVENIENCE OF BEING A CHEVY CUSTOMER) I SUPPOSE I WILL EXPECT A CHECK IN THE MAIL TO COVER THE EXPENSES THIS HAS CAUSED TO ME (YOUR CUSTOMER). ALSO A FORD DEALER HAS STATED THEY CAN FIX THE PROBLEM. I SEE SOMETHING WRONG WITH THAT PICTURE. BUMPER TO BUMPER WARRANTY HAS EXPIRED..... THANK YOU FOR YOUR ATTENTION TO THIS INCONVENIENCE. *TR

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2013
Jun 2010

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE TRAVELING WITH THE CRUISE CONTROL ACTIVATED AT SPEEDS OF 75 MPH, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL WAS EXTREMELY DIFFICULT TO READ ON A VERY SUNNY DAY, EVEN WITH HIS SUNGLASSES ON. THE VEHICLE WAS NOT DIAGNOSED AND THE CONTACT HAD NOTICED THE FAILURE SINCE THE DAY OF PURCHASE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 3,000. UPDATED 08/18/10

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2010

Trend Over Time

Complaints by year

Quick Summary

The 2010 Chevrolet Impala has 59 Electrical System complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.