44 complaints reported

2009 Chevrolet Silverado 1500 Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
44
Crashes
2
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jun 2016

DASHBOARD IS CRACKED IN TWO DIFFERENT PLAECES

Type: Vehicle, Vehicle: 2009 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Jun 2016
Jun 2016

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT STATED THE UNDERCARRIAGE OF THE VEHICLE WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SPARE WHEEL ASSEMBLY, BED ASSEMBLY, AND TAILGATE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,500. THE VIN WAS UNAVAILABLE.

Type: Vehicle, Vehicle: 2009 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: May 2016
Feb 2016

DASH CRACKS.

Type: Vehicle, Vehicle: 2009 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Apr 2016
Dec 2015

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE DASHBOARD ABOVE THE PASSENGER SIDE AIR BAG WAS CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Type: Vehicle, Vehicle: 2009 CHEVROLET SILVERADO, Manufacturer: General Motors, LLC
Incident: Sep 2015
Aug 2015

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DASHBOARD FRACTURED FROM HEAT STRESS. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.

Type: Vehicle, Vehicle: 2009 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Aug 2014
Feb 2015

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD CRACKED WHERE THE AIR BAG WAS LOCATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000. THE VIN WAS UNAVAILABLE. UPDATED 4/13/15*CN

Type: Vehicle, Vehicle: 2009 CHEVROLET SILVERADO, Manufacturer: General Motors, LLC
Incident: Jul 2014
Dec 2014

I CURRENTLY OWN A 2009 CHEVROLET SILVERADO LTZ CREW CAB WITH APPROXIMATELY 96K MILES I HAVE OWNED THIS CAR FOR ABOUT A YEAR NOW SINCE PURCHASING A NOTICED A CRACK ON THE DRIVER SIDE DASHBOARD UNDER THE INSTRUMENT CLUSTER AND ON THE PASSENGER SIDE NEXT TO THE PASSENGER AIR BAG. ALSO THE TWO DOOR HANDLES ONE BEING THE DRIVER FRONT AND THE OTHER BEING PASSENGER FRONT THE CHROME FINISH SEEMS TO BE DEFECTIVE AND NOT STAYING ADHERED O THE HANDLE AND COME OFF IN SHARP EDGES MAKING IT EASY TO CUT YOU HAND. AS THE DEALERSHIP KNOWS THIS IS A DEFECT IN THE MANUFACTURE THEY USED ON THESE TRUCKS THE 2 ISSUES ON HERE ARE NOT JUST ON 1 VEHICLE BUT NUMEROUS SILVERADO TAHOES AND TRUCKS WITH THE SAME DASH AND HANDLES. IT SEEMS LIKE THEY POSE A SAFETY ISSUE BECAUSE THE HANDLE MAY CUT YOU AND THE DASH MAY PROJECT SHARP PIECES IF JAGGED PLASTIC IF INVOLVED IN A COLLISION. MYSELF AND MANY OTHERS FEEL THAT THE GENERAL MOTORS KNOWS ABOUT THE SAFETY ISSUES AND AS THE VEHICLE MANUFACTURES SHOULD DO THE RIGHT THING AND FIX A DEFECTIVE AND DANGEROUS PRODUCT THEY PUT OUT WITH THE FORM OF A RECALL. I'VE SEEN THIS ISSUE RANGE FROM TRUCKS BETWEEN 2008-2012 WITH 1- 10000000 MILES. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Dec 2014
Dec 2014

I NOTICED THAT THE THAT THE CONSOLE UNDER THE STEERING COLUMN STARTED TO CRACK. NOTHING HAPPENED TO CAUSE THE ISSUE AT ALL. THEN ABOUT A YEAR LATER I NOTICED THAT THE DASHBOARD NEAR THE AIRBAG ON THE PASSENGER SIDE ALSO BEGAN TO CRACK. OF COURSE AT THIS TIME THE VEHICLE WAS OUT OF WARRANTY, AND I WOULD HAVE TO REPAIR OUT OF POCKET IF I WANTED FIXED. THERE ARE SEVERAL OTHER THINGS LIKE THE AUTOMATIC LOCK ACTUATOR MALFUNCTIONED. I AM REALLY DISAPPOINTED IN THIS PARTICULAR YEAR WORKMANSHIP. FOR THIS REASON, I HAVE RECENTLY PURCHASED ANOTHER VEHICLE, AND DID NOT CONSIDER CHEVY AT ALL. THEY NEED TO STEP UP AND FIX THIS ISSUE. IT OBVIOUSLY IS A DEFECT THAT IS A VENDOR ISSUE. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Jan 2013
Nov 2014

DASH BOARD CRACKED BY PASSENGER AIRBAG. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Oct 2014
Aug 2014

MY CHEVY TRUCK IS A C1500.I ALSO HAVE A CRACK IN THE DASH ABOVE MY PASSENGER SIDE AIR BAG ON THE DASH.I NOTICED IT WHEN MY TRUCK ONLY HAD 10,000 MILES ON IT. IT'S NOT FROM THE SUN BECAUSE MY TRUCK STAYS IN THE GARAGE.IT SEEMS THERE ARE MANY OF US THAT HAS THIS ISSUE. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET SILVERADO, Manufacturer: General Motors, LLC
Incident: Jul 2010
Jun 2014

WHILE DRIVING DOWN THE HIGHWAY, HEARD A NOISE AND THEN NOTICED THE DASH ABOVE THE AIRBAG HAD DEVELOPED AN OBVIOUS CRACK THAT IS APPROXIMATELY 1 INCH LONG. UPON CLOSER INSPECTION OF THE DASH, NOTICED THAT THERE IS ALSO A HAIRLINE CRACK IN THE DASH ABOVE THE AIRBAG APPROXIMATELY 4 INCHES TO THE RIGHT OF THE FIRST NOTICED CRACK. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET SILVERADO, Manufacturer: General Motors, LLC
Incident: Jan 2014
Mar 2014

2009 CHEVROLET SILVERADO WITH 15000 MILES. TWO CRACKS ON DASH ONE BY PASSENGER SIDE AIRBAG, AND ONE RIGHT ABOVE GAUGE CLUSTER(SPEEDOMETER). VERY COMMON ON THESE TRUCKS. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Apr 2014
Aug 2013

2009 CHEVY SILVERADO CREW CAB PASSENGER DASH CRACKED RIGHT IN BETWEEN AIRBAG. REALLY CONCERNED IF AIRBAG IS ENGAGED/DEPLOYED THE DASH WILL INTERFERE OR CAUSE HARM OR BODILY INJURY DUE TO CRACKED DASH PIECES TO BECOME PROJECTILES INTO THE CAB. FILED COMPLAINT WITH CHEVY GMC THEY WONT FIX IT UNDER WARRANTY BUT WILL CHARGE A GOODWILL FEE. PRICES VARY FROM DEALERSHIP TO DEALERSHIP DEPENDING ON LOCATION. I AM VERY CONCERNED THAT THIS IS A MASS PHENOMENA AND A SAFETY HAZARD. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: May 2013
Jul 2013

CPSC:I13B0038A. 2009 CHEVROLET SILVERADO. CONSUMER STATED THE DASHBOARD RECENTLY CRACKED AFTER A RECENT COLD SNAP OF WEATHER. *LN GM OFFERED THE CONSUMER A 50% DISCOUNT, OFF THE $1,000 IT WOULD COST TO REPAIR IT. HOWEVER, THY WOULD NOT ADMIT IT WAS A DESIGN FLAW.

Type: Vehicle, Vehicle: 2009 CHEVROLET SILVERADO, Manufacturer: General Motors, LLC
Incident: Jan 2013
Jul 2013

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO. THE CONTACT STATED THAT SHE HAD THE CHILD LOCK ACTIVATED ON THE REAR PASSENGER SIDE DOOR. THE CONTACT ATTEMPTED TO OPEN THE DOOR FROM THE OUTSIDE OF THE VEHICLE BUT IT FAILED. THE CONTACT HAD TO ENTER THE VEHICLE FROM THE OTHER SIDE IN ORDER TO GET THE CHILD OUT. THE CONTACT ALSO MENTIONED THAT SHE WAS ABLE TO OPEN THE DOOR FROM THE INSIDE WHILE THE CHILD LOCK WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE CHILD LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

Type: Vehicle, Vehicle: 2009 CHEVROLET SILVERADO, Manufacturer: General Motors, LLC
Incident: Apr 2013
Jun 2013

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WERE TWO LARGE FRACTURES LOCATED ON THE TOP PORTION OF THE PASSENGER'S SIDE DASHBOARD AND A LARGE FRACTURE ON THE DRIVER'S SIDE. THE CONTACT WAS CONCERNED BECAUSE THE FRACTURES WERE LOCATED NEAR THE PASSENGER'S SIDE AIR BAG AREA. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE WAS 58,000.

Type: Vehicle, Vehicle: 2009 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Jun 2013
Nov 2012

YOU CANNOT OPEN THE DOORS WITH THE HANDLE FROM INSIDE THE TRUCK IF DOORS ARE LOCKED. PULLING ON HANDLE WILL NOT UNLOCK THE DOOR. I FEEL THIS IS A MAJOR SAFETY ISSUE AS YOU WOULD NOT BE ABLE TO UNTIL YOU USE THE UNLOCK BUTTON. IF YOU ARE IN A CRASH YOUR INSTINCT WOULD BE THE USE THE HANDLE NOT TO UNLOCK IT FIRST. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET SILVERADO, Manufacturer: General Motors, LLC
Incident: Oct 2012
Jul 2011 Crash

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AT 2 MPH, THE REAR BUMPER BENT SEVERELY AFTER CRASHING INTO A RAIL. THE CONTACT STATED THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT DID NOT MENTION IF THE POLICE WERE CALLED OR IF THERE WERE ANY INJURIES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,900 AND THE CURRENT MILEAGE WAS 5,000. THE VIN WAS UNAVAILABLE.

Type: Vehicle, Vehicle: 2009 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Jan 2010
Apr 2009 Crash

I HAVE A 2009 CHEVY SILVERADO 1500 CREW 4X4. I RECENTLY HAD COLLISION BACKING OUT OF A PARKING SPACE. I COLLIDED WITH A TOYOTA CAMRY BACKING OUT OF A SPACE ON THE OPPOSITE SIDE AISLE. WE BASICALLY HIT REAR CORNER TO REAR CORNER. MY COMPLAINT IS THE EXTENT OF DAMAGE TO THE TRUCK ON SUCH A LOW SPEED COLLISION. VISUAL DAMAGE: RIGHT BUMPER END (3 PIECE OUTER BUMPER) IS BENT IN AND UP SLIGHTLY. REAR OF BED SIDE PANEL IS BENT IN AND UP SLIGHTLY REAR LIGHT IS CRACKED THERE IS A DENT(BUCKLE) IN THE BED SIDE PANEL ABOVE THE WHEEL WELL, ABOUT THE SIZE OF A HAND. 3 ESTIMATES: (1 DEALER, 1 PRIVATE SHOP, 1 GM PREFERRED COLLISION CENTER) PARTS NEEDED; NEW REAR BUMPER NEW BUMPER RE INFORCEMENT NEW TAIL LIGHT NEW TRUCK BED SIDE PANEL.(YES, THE WHOLE SIDE PANEL!) ESTIMATES FOR DAMAGE REPAIRS; $2600 DEALER $2600 PRIVATE $3200 GM AUTHORIZED COLLISION CENTER ABOUT 50/50 PARTS & LABOR THIS DOES NOT INCLUDE A TRAILER HITCH BRACE THAT IS MOST LIKELY BENT. DUE TO LIABILITY OF POTENTIAL FAILURE, ALL SAY IF THIS EVEN LOOKS DAMAGED, WILL REQUIRE REPLACEMENT. ADD $400. DEALER AND GM COLLISION CENTER GEN MGR SAY THE BUMPER DESIGN OF THE NEW SILVERADO BODY STYLE "SUCKS"! THE CENTER SECTION OF THE BUMPER CAN TAKE DIRECT, FLUSH IPACT JUST FINE. THE END SECTIONS WILL BE DESTROYED IN EVEN A LOW SPEED IMPACT. THE KILLER IS THE DAMAGE TO THE SIDE BED PANELS. BECAUSE THE REAR OF PANEL IS A SINGLE WALL OF SHEET METAL, UN REINFORCED, IT BUCKLES LIKE FABRIC AT EVEN THE LIGHTEST TOUCH. YOU COULD BEND IT IN BY HAND IF YOU PUSH HARD ENOUGH. SINCE THERE IS NO WAY TO PULL OUT THIS PANEL DUE TO ITS UN REINFORCED SHEET METAL DESIGN, THE MOST COST EFFECTIVE REPAIR IS TO REPLACE THE WHOLE PANEL. THEY SELL THE TRUCK CHEAP! THEY MAKE A FORTUNE ON REPLACEMENT PARTS BECAUSE OF THE CHEAP DESIGN QUALITY. WORD TO THE WISE: GET THE REAR BACKING SENSORS! IT WILL SAVE YOU $3000. IT WOULDN'T HELP IN MY CASE AS I STILL HAD ANOTHER MOVING VEHICLE. NO FAULT COLLISION. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Mar 2009

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Quick Summary

The 2009 Chevrolet Silverado 1500 has 44 Structure complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.