2017 Chevrolet Silverado 1500 Electrical System

The display on the radio touches itself. It will constantly change screens. It opens apps. It trys to make calls and send text. It is become a safety issue in the fact that it is constantly drawing my attention from the road. The center of the screen no longer is touchable, it doesn't recognize input. This is an issue alot of chevy customers are having.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the trailer brake warning light illuminated. Additionally, the battery was drained. The dealer was made aware of the failure however, the contact had not yet received a callback. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,300.

While driving the vehicle I turned the rear window defrosted on. The rear window started smoking after 5 minutes of turning on rear defroster and filled the vehicle cabin with smoke. I immediately turned the rear defroster off and pulled off the side of the road and opened all the doors to air it out. I then went back in and turned the defroster back on to verify the rear window defroster was the issue. It instantly started smoking again and was scalding to the touch of the bottom right of the sliding window. I turned defroster off and waited about 20 minutes where I felt that it had cooled. After some research I found the TSB provided by GM. TSB # N192265660. I contacted GM customer service and they said there is nothing they can do and it will need to be fixed out of pocket. This is unacceptable as this may cause the window to blow out on passengers, or can cause a smoke inhalation issues. I had everything I could do the get the vehicle pulled over because I could not see. The truck is only has 56,000 miles on it.

STARTING LOCKED UP, TRUCK STALLED AND RESTARTED WHILE MAKING A TURN

Was driving for 25 minutes in the truck. Temperature outside was around 40 degrees Fahrenheit. I did not know the rear defroster was on. My son who was in the back seat smelled smoke and said that the truck was on fire. I pulled to the side of the road and looked in the back and could see the rear defroster on drivers side was glowing and emitting smoke. I looked at rear defrost light and it was on. I turned the rear defroster off to prevent any more current from going through the wire. Once we were sure there was no more smoke or fire we got back in the vehicle. About 300 seconds later the window shattered. If my son was not in the back seat and smelled smoke the back seat could have caught on fire. I called the dealer and they stated no recalls for my vehicle. There is an article from Canada describing what happened to my truck. https://gmauthority.com/blog/2019/07/gm-truck-recall-2014-2019-silverado-sierra-trucks-over-fire-risk/ No warning at all. The rear defroster just started smoldering and smoking. I do have a rear sliding window so only the left glass pane was impacted.

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT UPON MAKING A SHARP TURN TO THE LEFT OR TO THE RIGHT, THE VEHICLE INADVERTENTLY SHUT-OFF WITH SEVERAL WARNING LIGHTS DISPLAYED ON THE INSTRUMENT PANEL. ONCE THE FAILURE OCCURRED, THE VEHICLE WAS EITHER SHIFTED INTO NEUTRAL OR PARK IN ORDER TO RESUME NORMAL OPERATION. THE CONTACT STATED THAT DURING ONE OF THE FAILURES, THE WINDSHIELD WIPERS INDEPENDENTLY ACTIVATED WITHOUT WARNING. THE CONTACT CALLED MIKE BELL CHEVROLET (1200 N PARK ST, CARROLLTON, GA 30117) WHERE SHE WAS INFORMED THAT THERE WERE NO RECALLS ON THE VIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

Reverse lights and camera are out

The back-up camera system has failed on my 2017 Silverado for the second time under 46,000 miles. Got to the point that the screen was just blue, not even a distorted image any more. With large vehicles like this I feel the camera is an essential safety component for backing up, especially in my neighborhood with children around, people walking down the sidewalks etc. The dealer had to replace wiring at about 7,000 miles (5mo old) and then wiring and the camera again at about 45,000 miles (4yrs old). The second time more wires broke during testing, triggering a check engine light which resulted in 2 days in the shop. The camera screen started saying it needed repair, would work on and off and then quit completely and went blue.

ABS AND SERVICE TRAILER BRAKE SYSTEM WARNING MESSAGE CAME ON. TOOK IT IN FOR REPAIRS AND THEY REPLACED WIRING. THIS CAUSED LEFT WHEEL SPEED SENSOR TO MALFUNCTION. VEHICLE WILL ONLY DRIVE CORRECTLY IN 2 WHEEL DRIVE.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving 55 mph, the air conditioner was blowing hot air throughout the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where the air compressor was replaced. The local dealer was not contacted. The manufacturer was contacted who referred the contact to the NHTSA. The failure mileage was 41,645.

WHILE DRIVING INTO MY DRIVEWAY TURNING RIGHT ALL POWER COMPLETELY QUIT, I WAS STUCK WITH PART OF MY TRUCK IN THE ROAD WITH NO LIGHTS NOTHING, VERY SCARY CARS COMING MY WAY COULDN'T SEE ME AND WERE HONKING WHEN THEY DID. SPEED LIMIT ON ROAD IS 45MPH AND MANY CAME VERY CLOSE TO HITTING ME. THIS HAS HAPPENED 2 TIMES NOW. FIRST TIME MY POWER CAME BACK ON AND I STARTED BACK UP. THIS TIME I CALLED WRECKER AND BY THE TIME HE ARRIVED I HAD GOTTEN HELP TO PUSH ME OFF THE ROAD. FOR SOME ODD REASON THE TRUCK RESUMED POWER AGAIN AND IS IN MY DRIVEWAY. IF THIS HAPPENED ON A HIGHWAY WHICH I HAD BEEN ON THAT NIGHT I MIGHT NOT BE WRITING THIS CONCERN TO YOU TODAY. I HAVE SOME SIMILAR STORIES REGARDING ELECTRICAL PROBLEMS YET NO RECALLS. PLEASE LET ME KNOW WHERE THIS GOES FRO HERE. THANKS[XXX] MY E-MAIL IS [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

THIS MORNING I WAS DRIVING TO WORK WITH THE HEAT ON FULL, HEATED SEATS ON, AND THE REAR DEFROST. I SMELT SMOKE COMING FROM SOMEWHERE IN THE CAR. I LOOKED IN MY BACK SEAT TO SEE SMOKE COMING FROM THE BOTTOM OF MY REAR WINDOW. I DID NOT OPERATE MY REAR POWER WINDOW AT ANY POINT TODAY. I STOPPED AND LOOKED CLOSER TO SEE SOMETHING ELECTRICAL MELTING BEHIND THE REAR PASSENGER HEAD REST (SEE PICTURE). SUDDENLY THERE WAS A LOUD POP, IT WAS THE REAR WINDOW BREAKING. THE WHOLE THING DID NOT BREAK, JUST THE 1/3 ON THE DRIVER SIDE. I BELIEVE THIS WAS THE FIRST TIME I HAVE I USED THE REAR DEFROST. I'M VERY HAPPY NOTHING CAUGHT ON FIRE AND MY BACK SEAT WAS EMPTY. WHEN I DROVE HOME THERE WERE NO PROBLEMS, THE REAR DEFROST WAS OFF BUT NOW I HAVE A SHATTERED. I DID NOT HAVE ANYTHING IN MY TRUCK BED THAT COULD HAVE BROKEN THE WINDOW, I BELIEVE THE HEAT FROM THE ELECTRICAL ISSUE CAUSED IT TO SHATTER. I HAVE SEEN THAT CANADA HAS RECALLED THIS TRUCK FOR THIS ISSUE. I DON'T KNOW WHO IS RESPONSIBLE AND WHO IS GOING TO FIX THIS PROBLEM.

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BATTERY FAILED INTERMITTENTLY. THE CONTACT STATED THAT ONE NIGHT HE LEFT HIS HEADLIGHT ON ALL NIGHT CAUSING THE BATTERY TO DRAIN. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES WHEN THE VEHICLE WAS NOT BEING OPERATED. THE CONTACT MANAGED TO START THE VEHICLE AS THE ECM, PCM, POWER STEERING ASSIST REDUCED WARNING LIGHTS ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED. A DEALER HOBLIT DODGE CHRYSLER JEEP RAM (333 MAIN STREET, WOODLAND, CA 95695) WAS CONTACTED AND INFORMED THE CONTACT THAT NO RECALL WAS UNDER THE VIN. THE BATTERY WAS REPLACED 3 ADDITIONAL TIMES WITHIN A SHORT AMOUNT OF TIME. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 48,400.

WHILE OPERATING THE MOVING VEHICLE THE TOUCHSCREEN ACTIVATES BY ITSELF CAUSING RADIO TO TURN ON OR OFF, BOTH CITY AND HIGHWAY OPERATION. THIS DRAWS ATTENTION AWAY FROM THE ROAD AND TO THE ELECTRONIC TOUCH PANEL RESULTING IN A POSSIBLE DISTRACTED DRIVING SITUATION. THE SYSTEM ALSO ACTIVATES OR DEACTIVATES OTHER FEATURES ON THE DISPLAY. *TR

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING SYSTEM WAS INOPERABLE. THE VEHICLE WAS TAKEN TO LOCAL DEALER STANLEY CHEVROLET, INC. LOCATED AT 5697 W BROADWAY, MCCORDSVILLE, IN 46055, (317) 660-1858, AND WAS INFORMED THAT THE AIR COMPRESSOR WAS LEAKING AND NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

MY 2017 SILVERADO HAD A RECALL FOR THE REAR DEFROSTER. THE RECALL REPAIR WAS PERFORMED 6 MONTHS AGO. OVER THIS PAST WEEKEND, AN ELECTRICAL FIRE SMELL APPEARED IN THE VEHICLE, AND SHORTLY THEREAFTER, THE REAR SLIDING WINDOW BEGAN TO SMOKE FROM BEHIND A PLASTIC PART. I IMMEDIATELY PULLED THE TRUCK OVER AND SHUT DOWN THE ENGINE AND EVACUATED MY FAMILY. THE SMOKE STOPPED AND I REMOVED THE FUSE AND RELAYS FOR REAR DEFROST TO PREVENT FUTURE FIRE. CLEARLY THE RECALL REPAIR DID NOT ACCOMPLISH FIXING THE SAFETY ISSUE.

THE MYLINK RADIO SYSTEM IN MY 2017 SILVERRADO HAS DEVELOPED A MNID OF ITS OWN. IT DOESN'T MATTER IF THE TRUCK IS SITTING STILL OR MOVING. TURN RADIO ON AND IN JUST A FEW SECONDS THE RADIO STARTS THE BROWSE FUNCTION. IT STARTS SCROLLING ALL THE STATIONS AND ON MY LITTLE SCREEN ABOVE MY STEERING WHEEL GOES TO AUDIO FUNCTION DISABLING MY SPEED READOUT. ALSO EFFECTS THE NAVIGATION SCREEN WHERE THE MAP JUMPS ALL OVER THE PLACE AND DISPLAYS LOCATIONS OFF AND ON. ON THE HOME SCREEN THE APPS JUST KEEP SCROLLING BY NEVER STOPPING. IT IS LIKE THE SYSTEM HAS A GHOST IN IT. IT IS VERY DISTRACTING WHILE DRIVING AS THE SCREEN KEEPS CHANGING. NOW I AM LEAVING THE RADIO OFF. CAN NOT USE MY NAVIGATION WHICH I PAY FOR EVERY YEAR, ALSO SOMETIMES THE TOUCH SCREEN WILL NOT RESPOND. MY TRUCK HAS 50,800 MILES ON IT. I PURCHASED THE TRUCK ON OCTOBER 31 2017. I HAVE RESEARCHED ON THE INTERNET AND FOUND THIS PROBLEM HAPPENS QUITE FREQUENTLY WITH THE MYLINK RADIO SYSTEM IN OTHER CHEVY PRODUCTS. ALSO DISCOVERED THAT THE APPROX. COST TO REPLACE OR FIX IS APPROX. 1000.00. I FIRST NOTICED THIS PROBLEM APPRX 2.5 MONTHS A ND HAS STEADLIY GOTTEN WORSE. AM AFRAID THE THE HMI MODULE MAY GO OUT AND RENDER MY TRUCK USELESS

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE DID NOT START WHEN THE KEY WAS TURNED IN THE IGNITION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO STADIUM CHEVROLET BUICK GMC CADILLAC (330-277-4144, LOCATED AT 292 W STATE ST, SALEM, OH 44460) WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.

THE AMBIENT TEMPERATURE SENSOR DOESN'T WORK. IT DOES NOT READ THE CORRECT TEMPERATURE OUTSIDE. THIS IMPACTS THE A/C, WHICH DOES NOT WORK PROPERLY WHEN THE SENSOR IS NOT READING THE CORRECT EXTERNAL TEMPERATURE. THE FAIRFIELD CHEVROLET SERVICE DEPARTMENT REFUSES TO ACKNOWLEDGE THE ISSUE, LET ALONE FIX OR REPLACE THE SENSOR. I USE MY TRUCK ON RANCHES AND LOGGING PROPERTIES WHERE IT IS LITERALLY IMPOSSIBLE FOR ME TO DRIVE OVER 20MPH FOR 5 MINUTES. AND WHEN IT IS 105 DEGREES AND THE A/C THINKS IT IS ONLY 65 OUTSIDE, THE A/C DOES NOT ENGAGE. THE SERVICE DEPARTMENT KEEPS TELLING ME THAT THEY CANNOT REPLICATE THE PROBLEM SO IT MUST NOT BE REAL. THIS IS THE EQUIVALENT OF CALLING ME A LIAR IN ORDER TO AVOID HONORING THE WARRANTY.

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE ATTEMPTING TO START THE VEHICLE WITH THE KEY IN THE IGNITION, THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE REMOTE KEY WAS USED TO RESTART THE VEHICLE IN ORDER FOR IT TO OPERATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET WACO (1625 N VALLEY MILLS DR. #1, WACO, TX 76710), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,476.

RADIO DISPLAY CHANGES FROM BRIGHT TO DIM WHENEVER IT WANTS TO. ALSO RADIO CHANGES WITHOUT EVEN TOUCHING THE SCREEN. POWER ADAPTER HAS STARTED NOT POWERING GARMIN AFTER BEING PLUGGED IN DURING TRIP. HAD TO TRY RECONNECTING SEVERAL TIMES. AFTER CONNECTION FIXED GARMIN LOST POWER EVEN AFTER REINSERTING ADAPTER. THESE PROBLEMS HAPPEN ON BOTH CITY, HIGHWAY AND FREEWAY DRIVING. THE LATEST WAS SHOWN TO LOCAL DEALER RIGHT AFTER IT HAPPENED. I'M SURE WHEN THE VEHICLE IS CHECKED UNDER WARRANTY THAT NOTHING WILL BE FOUND. THATS WHY I WANT ANSWERS IF YOU HAVE ANY. MOST RECENTLY IT HAPPENED ON 20 FEB. 18

BOUGHT 2017 SILVERADO 1500 LTZ NEW. BACKUP CAMERA WILL NOT DIM AT NIGHT, BLINDING, MAKES IT DIFFICULT TO BACK UP, UNABLE TO SEE INSIDE OR OUTSIDE. BEEN THAT WAY SINCE NEW. IT'S A SAFETY FACTOR, RIGHT NOW IT WOULD BE BETTER OFF WITHOUT IT AT NIGHT. SALESMAN AT DEALERSHIP SAID THAT'S JUST THE WAY IT IS. I HAVE THREE OTHER GM VEHICLES, ALL OF THEM HAVE BACKUP CAMERAS THAT DIM WITH THE INSTRUMENT LIGHTING. I WAS TOLD THERE IS A SERVICE BULLETIN OUT THERE, BUT THE DEALER KNOWS NOTHING ABOUT IT.

TL* THE CONTACT RENTED A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE CONTACT NOTICED THAT THE VOLTAGE REGULATOR DROPPED TO 10.5. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,061.

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE STATIONARY, ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO URKA AUTO SALES IN LUDINGTON, MICHIGAN WHERE IT WAS DIAGNOSED THAT RODENTS HAD EATEN THROUGH THE WIRING HARNESS, A MAIN GROUND WIRE, AND THE FRONT WHEEL SPEED SENSORS. THE DEALER REPAIRED THE VEHICLE BY REPLACING THE FRONT WHEEL SPEED SENSORS, TWO WIRING HARNESSES, AND A MAIN GROUND WIRE UNDER THE HOOD. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 19,822.

BACK UP CAMERA DOSE NOT DIM AT NIGHT. SO BRIGHT IT BLINDING AT NIGHT.DESTROYS NIGHT VISION.CANT SEE ANYTHING.