2018 Chevrolet Traverse Power Train

WHEN PLACING THE VEHICLE INTO DRIVE, ON NUMEROUS OCCASIONS, THE VEHICLE WOULD ACT AS IF THE TRANSMISSION WAS IN NEUTRAL. THE DRIVE "D" INDICATOR ON THE DASHBOARD WOULD FLASH. AFTER A FEW SECONDS, THE TRANSMISSION WOULD ENGAGE AND ON MORE THEN 1 OCCASION, THE CAR JERKED FORWARD. SOME OCCASIONS I WOULD HAVE TO PLACE THE VEHICLE BACK INTO PARK AND THEN BACK TO DRIVE FOR THE TRANSMISSION TO ENGAGE PROPERLY. TOOK VEHICLE BACK TO DEALER AROUND A DOZEN TIMES TRYING TO REPLICATE THE ISSUE WITH NO LUCK. DEALER BELIEVES THEY KNOW WHAT THE ISSUE IS, BUT COULD NOT FIND ANY HARD CODES WITH THE OBD2 TO GET AUTHORIZATION TO MAKE REPAIRS.

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AND SWITCHING FROM PARK TO THE DRIVE POSITION, THE ENGINE WOULD REV WHEN THE ACCELERATOR PEDAL WAS PRESSED BUT THE VEHICLE WOULD NOT DRIVE. ON SEVERAL OCCASIONS THE VEHICLE HAD ROLLED FORWARD AS IF THE TRANSMISSION WAS IN THE NEUTRAL POSITION. THE FAILURE HAD OCCURRED ON 7 SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN THE LOCAL DEALER GARBER CHEVROLET SAGINAW (8800 GRATIOT RD. SAGINAW, MI) WHO WAS UNABLE TO DUPLICATE THE FAILURE OR DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

I PURCHASED A 2018 TRAVERSE/REDLINE ON 6 FEB 2018, DROVE IT LESS THAN 100 MILES, AND THE TRANSMISSION STOPPED WORKING TWO (2) DAYS LATER. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE SERVICE SECTION ADVISED THEY DON'T HAVE THE EQUIPMENT NEEDED TO DIAGNOSE THE PROBLEM, AND THAT THE EQUIPMENT IS EXPECTED SOMETIME NEXT WEEK. TODAY, 20 FEB 2018, STILL AWAITING EQUIPMENT. I TOLD THE DEALERSHIP MGR THAT I DON'T WANT THAT VEHICLE BACK. THE MGR SAID THAT HIS HANDS ARE TIED AND I WOULD HAVE TO DEAL WITH GM. CONTACTED GM ON 9 FEB, AND COMPLETED AN APPLICATION FOR WHAT I WAS LET TO BELIEVE WAS A 'BUY BACK' OF MY VEHICLE. THE GM REP INFORMED ME THAT SOMEONE WOULD CONTACT ME WITHIN TWO DAYS. NEEDLESS TO SAY, IT DIDN'T HAPPEN. I CALLED GM BACK ON 13 FEB, SPOKE WITH ANOTHER REP WHO HAD NO CLUE AS TO WHY I WAS CALLING. THIS REP ASKED FOR 72 HOURS, AND WOULD GET BACK TO ME. ON 20 FEB, I RCVD A CALL FROM THE GM REP WHO STATED THAT GM CAN ONLY DO A BUY BACK AFTER 3 OR MORE PROBLEMS WITH THE VEHICLE. BOTTOM LINE IS THAT I BOUGHT A 46,000 DOLLAR PIECE OF JUNK, AND OF COURSE, NO ONE WANTS IT BACK. AND GM IS MORE THAN AWARE THIS PROBLEM EXISTS... THANK GOD I WASN'T MAKING A TURN IN FRONT OF ANOTHER VEHICLE WHEN THE VEHICLE STALLED... TRULY AN UNSAFE VEHICLE... BUYER BEWARE !