2017 Chrysler Pacifica Engine
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Coolant leaking into cylinder 5
The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 18 MPH and approaching a stop sign and depressing the brake pedal, she began to hear an abnormal noise and the vehicle stalled. The contact stated no warning light was illuminated. The contact was able to restart the vehicle after 8 minutes and drove to her destination. The contact called an independent mechanic and made them aware of the failure. The manufacturer had been informed of the failure. The contact called Flemington Chrysler Jeep Dodge RAM (204B US-202, Flemington, NJ 08822: (908) 760-6225) and Reedman Toll Chrysler Jeep Dodge Ram Fiat of Langhorne (1700 Lincoln Hwy #103, Langhorne, PA 19047: (215) 757-4961) and made them aware of the failure. The contact took the vehicle to an independent mechanic and the vehicle was being serviced for the failure. The vehicle was not diagnosed or repaired. The failure mileage was 33,694.
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at approximately 5 MPH and making a turn, the vehicle lost motive power and stalled. The vehicle restarted after several minutes. While driving approximately 35 MPH, the vehicle lost motive power and stalled again. The vehicle hesitated while restarting. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the engine START/STOP feature failed, causing the vehicle to lose motive power with the check engine warning light illuminated. The vehicle was taken to the dealer and the dealer performed Customer Satisfaction Notification: Y65 (Engine Start/Stop) however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,600.
At 57,000 miles my 2017 Chrysler Pacifica was having a rough cold start. Engine light comes on and take it to mechanic, Cylinder 4 misfire. Spark plugs, manifold gaskets, and ignition coil replaced. Receive car back, still starting rough and check engine light appears again. Call Chrysler dealership for an appointment. They are backed up in a week. At that point the van was not driven, and dies. vehicle gets towed to the dealership- bad starter and possibly another cylinder misfire. Starter replaced, car rough starts and coolant starts leaking into cylinder black smoke coming from exhaust. Cylinder 3 misfired and now being told that either the head gasket needs to be replace or the cylinder head because it may be cracked or warped.
Car started having a ticking noise above the dashboard, the ticking noise started a few months ago but did not affect the driving ability of the vehicle. A few weeks ago I got an engine misfire error. After the misfire the car then quickly deteriorated and stopped turning over but the electrical still worked. I had the car towed to the dealership and it looks like it will require a new engine or long block. The dealership is having the same errors we had at home but they were able to put in a new starter to get it to turn over. The dealership is currently taking a part the engine to determine what all needs to be replaced. We were lucky that this issue started when we were leaving our home. Had this engine failure happened during a drive on the freeway it may have been determinantal to me and my family.
The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 30 MPH, the check engine warning light illuminated with smoke coming from the exhaust. The contact stated that she continued driving however, later in the day the vehicle failed to start. The vehicle was towed to an independent mechanic who stated that coolant was leaking into the gasket and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer to be repaired. The contact stated that the manufacturer informed her that they would assist with repairs at a dealer as part of a Goodwill Program. The contact stated that the failure was an ongoing failure and that the vehicle was previously repaired for an engine failure. The approximate failure mileage was 74,000.
The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle was leaking oil. The contact took the vehicle to a certified mechanic who diagnosed that the oil filter housing was fractured and leaking. The oil filter needed to be replaced; however, the part was on back order and was not yet replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 57,000.
The engine shuttered/shook upon startup and did so continuously. When shifted into gear, the engine ran rough and never normalized. I am afraid to drive it in case something more serious happens to the engine or causes other damage. I havent dared take it over speeds of 40 mph and only lighktly drove it for a week after the CEL turned on. The check engine light turned on, constant, and took the van to the dealer. Error code is p0305 for the 5th cylinder misfire. My vehicle is available for inspection. My vehicle is at the dealer getting looked at. No one else has looked at it. The day before the CEL turned on, the van engine shuttered for 15 seconds with no error code and operated normally. Then the next morning the CEL turned on and stayed on.
I have a blown head gasket and my car has been in the shop for over 3 months because the part is not available. The car has never overheated. I'm so frustrated as I know this is a known problem with these cars. The car is at the shop, sitting in pieces because of the lack of parts available.
The contact owns a 2017 Chrysler Pacifica. The contact stated the START/STOP feature failed to work properly. The contact stated that the vehicle stalled when the brake pedal was released. The driver had to restart the vehicle. The contact disabled the START/STOP feature. Additionally, while driving at night in the rain the vehicle overheated. The contact was able to restart the vehicle. The coolant was low, and coolant was added. The vehicle was taken to an independent mechanic who informed the contact that the check engine and coolant lights were illuminated. The battery was faulty, and the START/STOP feature was inoperable. A pressure test was performed however, the mechanic was unable to locate a coolant leak. The vehicle was taken to the local dealer and diagnosed that the EGR cooler valve was cracked. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 40,000.
MY 2017 CHRYSLER PACIFICA STARTED LEAKING OIL AT 69000 MILES . I NOTIFIED CHRYSLER AND WAS TOLD TO TAKE THE VEHICLE TO A CHRYSLER DEALER AND THEY WILL CHECK IT OUT , THEY DID, AND FOUND THE ENGINE OIL COOLER LEAKING OIL.THIS IS A VERY BIG SAFETY HAZARD BECAUSE THE ENGINE CAN RUN OUT OF OIL AND SEIZE UP AN EXPRESSWAY DRIVING 65 MPH AND CAUSE DEATH OR OTHER SERIOUS INJURY. NO VEHICLE SHOULD EVERY LEAK OIL AT ONLY 69000 MILES, THIS IS A SAFETY DEFECT AND ALL 3.6 CHRYSLER ENGINE SHOULD BE RECALLED. I HAD TO PAY 969.00 TO REPAIR MY VEHICLE. PLEASE INVESTIGATE THIS PROBLEM. SINCERELY, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Symptoms: Rough Idle Check Engine Light Code: P0305 Cylinder 5 Misfire. Noticed the Coolant was low, and topped it off with distilled water. I've only owned it for a year and have had NO issues with overheating. The next day it wouldn't start. Towed to the dealer. Dealer replaced the starter and pulled out plug #5 and "coolant shot out of the spark plug hole". Dealers recommended service is Head Gasket replacement, with the possibility of head being re-surfaced or complete engine replacement. I was lucky the vehicle was in my driveway when it failed to start. It appears this exact scenario has happened to at least 50 other folks active in a single online community at 60,000-80,000 odometer miles (mine is at 74,000). So I believe this situation is much larger.
The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 70 MPH, the check engine warning light illuminated and the vehicle started shuddering. The vehicle was taken to an independent mechanic twice where it was diagnosed that cylinder #4 was misfiring. The independent mechanic replaced the spark plugs, ignition coils, and fuel injectors. However, the failure persisted. The vehicle was taken to the dealer who informed the contact that the engine needed to be disassembled to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 86,000.
Stalling and loss of power, the car computer reader code is P0305. 5th cylinder misfire, and a P0300 cylinder misfire. 2017 pacifica with 62,000 miles and there are tons of people with the same issue around the same mileage. Funny how the drivetrain warranty ends at 55,000 miles and all of these Pacificas are failing at 60,000 - 80,000 with blown headgaskets or bad cylinders. $2000-$12000 depending on what blew.
A head gasket malfunction causes fumes to get into the coolant system and overheat the vehicle.
When I was driving at local road around 20 miles per hour, the engine suddenly shut down. My car was stopped in the middle of road. I had to shift the gear to park and restart the engine and go. This has been happened three times in the past two months.
Stop and start function car shut down in traffic you have to place car in park and restart also stop and start function not available .
VAN JUMPED AND BUCKED WHILE DRIVING IN A PUBLIX SHOPPING CENTER PARKING LOT MY HEAD WENT BACK AND FORTH WITH A LOT OF FORCE DEFINITELY NOT NORMAL.THE VAN WAS IN MOTION DRIVING SLOWER THREW LOT.
Our 2017 Chrysler Pacifica was stopped in traffic on Clinton River Road, Sterling Heights Michigan. When we engaged the gas pedal the vehicle would not start. The vehicle has the engine stop/start feature. By that we mean when the vehicle stops the engine stops and restarts when the gas pedal is depressed. Because we were blocking traffic, the police called for a tow truck which costs us $100. The dealer diagnosed the problem to be the starter with an estimate of $750, Because we had purchased the MOPAR extended warranty our cost was $200. The dealer also informed us that there is no way to permanently disable the stop/start feature. We believe this feature is a safety issue because we never now when the vehicle will not start after stopping and could cause a major traffic jam as it for us. Also, without the extended warranty the total cost would have exceeded $800. Thank you
2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO STALLING ENGINE. *LD THE CONSUMER STATED THE VEHICLE WOULD NEARLY STALL AND THEN LUNGE FORWARD WHILE BEING DRIVEN. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE DEALER UPDATED THE VEHICLE SOFTWARE BUT, THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT RESPONDED TO THE CONSUMER'S COMPLAINT. *JS
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTDOWN AND CEASED WITHOUT WARNING. THE CONTACT CALLED CROWN CHRYSLER DODGE JEEP RAM FIAT (2120 CHAPMAN RD, CHATTANOOGA, TN 37421; (844) 372-1835) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT STATED THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 60,028.
THIS IS THE SECOND TIME THIS WEEK AND THIRD TIME OVERALL WHILE SITTING AT A RED LIGHT (THE AUTO START/STOP IS TURNED OFF) MY VEHICLE ENGINE COMPLETELY TURNED OFF. I GOT A MESSAGE ON THE DASH THAT SAID TO PUT THE VEHICLE IN PARK TO START THE ENGINE AGAIN. II LOSE ALL POWER STEERING, BRAKES ARE STIFF AND CANNOT DO ANYTHING, IT IS COMPLETELY OFF. L HAVE BEEN SO FORTUNATE EACH TIME IT HAPPENED TO HAVE BEEN STOPPED, AS I HAD MY KIDS IN THE CAR THE SECOND TIME AND THE LIGHT HAD CHANGED GREEN BUT I COULD NOT GO.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
I PURCHASED THIS PACIFICA PRE-OWNED IN JULY 2019 WITH 18K+ MILES. FROM DAY ONE I COMPLAINED ABOUT 2 THINGS: 1. ROUGH IDLE (VIBRATION) AND 2. BRIEF LOSS OF POWER ON ACCELERATION AT ABOUT 17-18 MPH (FROM FULL STOP), THEN "LURCHING"/JOLTING INTO GEAR AND ACCELERATING PROPERLY THEREAFTER. PEMBROKE PINES, FL,AUTONATION CHRYSLER DODGE JEEP DEALER FIRST SAID THEY COULDN'T DUPLICATE THE PROBLEMS...THEN ACKNOWLEDGED THESE ARE ACTUALLY KNOWN COMMON ISSUES BUT THERE IS NOTHING THEY CAN DO TO CORRECT THE PROBLEMS. IN RESEARCHING THE PROBLEMS, IT LOOKS LIKE NHTSA ISSUED TSBS FOR BOTH OF PROBLEMS WITH INSTRUCTIONS (TO CORRECT)..PLEASE FORWARD THE TSB NUMBERS AND/OR LINKS THAT I CAN PRINT AND BRING TO AUTONATION SERVICE. THANK YOU
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The 2017 Chrysler Pacifica has 212 Engine complaints on file. Review the timeline above for detailed owner experiences.