121 complaints reported

2017 Chrysler Pacifica Steering

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
121
Crashes
3
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Oct 2025

Mine has a looseness feeling yet on inspection everything like tie rod ends are good. Definitely at the 11 o clock position I can get a shudder or shimmy even at low speeds. Despite it feeling loose it’s tracking excellent on the highway like everything is tight. I also get a rattle like the tie rods are loose at speeds below 30. There is no looseness anywhere on inspection. If the wheel is shaken on a drive on lift you can feel the noise in the rack mostly on the left side. Happens every day.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2025
Sep 2025

Steering sticks especially when going around turns. This is an inconsistent issue, and the car does not self-correct steering as normal and needs to be pulled back to neutral. There are no lights or warnings that this is going to happen. The car has been taken to a dealer who simply drove it around the block and said it is fine. It is not fine and if something happens to my elderly parents driving this car, this will be a much bigger issue. This becomes a higher risk when driving in high traffic areas as there is no warning that the steering is going to change. The safety risk is that the car cannot always be controlled well, and we are afraid this problem will worsen, and a manual override will not be enough. My father has been complaining about this for some time, today I drove them into the city for an appointment, almost 2 hours behind the wheel of this van, and felt first-hand how scary that is to happen when driving. I am happy to have someone come take this car for a drive and get this fixed before someone get hurt.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2025
Sep 2025

Took vehicle to Chrysler Dealership on May 24, 2025 for issues one being the powersteering. For a little over a month, noticed steering sticks at 11 o'clock and the 1 o'clock. Chrysler confirmed. I have uploaded the report they sent. I know there is an ongoing investigation and would like to provide my vehicle in that report. I would also greatly appreciate a response if and when there will be a recall on this so I can get it fixed. I am unable to get this item fixed as I am on a limited income. It will take me a long time to save money to have this item fixed.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2025
Sep 2025

Steering sticks or drags at 11:00 and 1:00. Will not return to center all the time. It is a safety factor. It has not been confirmed by a dealer. Said would be 2 weeks before they could make an appoint. No inspection of any kind. It happens every time I drive it.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2025
Sep 2025

The steering is sticking after car returns to original position from the curve road.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2025
Sep 2025

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving and making a right turn on several occasions, the steering wheel was sticking and failed to automatically return to center after the turn. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact related the failure to NHTSA Action Number: PE25009 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2025
Sep 2025

When the wheel gets turned to the right to go around a curve, the steering wheel gets "Stuck". The car continues to turn when exiting the turn, and will only return back to center by having to pull hard on the steering wheel.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2025
Sep 2025

The steering gets stuck at the 11 o'clock position. The steering wheel does not respond immediately and is putting me in a dangerous situation and causing many close encounters with the vehicle oversteering in the neighboring lanes on the highway putting me and my family at risk for a major car crash. There was a past recall on the steering where the dealer checked the ground wire but no repair was made.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2019
Sep 2025

The power steering sticks when making a gradual turn which makes it feel like it's not going to straighten back up so overcorrecting is easy if you're not careful. It happens intermittently and the dealer said they were unable to reproduce it but it happens on a regular basis.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2025
Sep 2025

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds and turning in either direction, the steering wheel became difficult to return to center. The vehicle was taken to the local dealer, who was unable to identify the cause of the failure. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50,000. The VIN was not available.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2022
Sep 2025

When turning the steering wheel it will feel like it gets stuck for a split seconds. It happens alot.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2025
Sep 2025

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed and making a left turn, the steering wheel became stuck. The contact had the pull the steering wheel to correct the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000. The VIN was unavailable.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2023
Sep 2025

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving on several occasions at various speeds, and turning the steering wheel to the right, the steering wheel became stiff, and the contact had to forcefully maneuver the steering wheel to correct the failure. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that the power steering system needed to be replaced and reprogrammed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2024
Sep 2025

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds and making a slight turn in either direction, the steering wheel had become sticky and failed to return to center. During the failure, the driver forcefully turned the steering wheel back to center. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 60,000.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2025
Sep 2025

The steering on my 2017 Chrysler Pacific sticks at the 11 and 1 position. It cause us over steer while driving down the road or on the interstate. It is very scary.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2025
Sep 2025

Power steering issue when turning, if felt that the front wheels got stuck and then over corrected when I accelerated.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2025
Sep 2025

The contact owns a 2017 Chrysler Pacifica. The contact stated that occasionally, while driving at various speeds, the steering wheel failed to return to center after a turn to the left or the right. No warning light was illuminated. The contact scanned the vehicle; however, no error codes were retrieved. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2025
Sep 2025

Steering exhibits a sticking sensation on gradual right or left turns, like while driving along a wide sweeping cu4ve on a road. The steering hangs and does not return to center, and I have to pull it back to center.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2024
Sep 2025

Today I learned that there is an open investigation pertaining to the steering on my model of vehicle. What I orginally throught to be "normal" for the vehicle I now believe could be an issue. Since I have owned this van there have been numerous random times where I have been driving and it feels like my steeling wheel gots stuck in position and required extra effort to move it. It has always been in a gradual turn or curving of the road vs in a hard right or left turn. Additionally, there has been times where I am turning at a very low rate of speed, say to turn into a parking space, where I can feel what almost seems like a "bumping" sensation from the steering wheel through my hands. I have never been able to get the issues to occur when asking someone else if they feel or experience it.This is my first van that I have ever owned, so I assumed these to be little quirks of driving the vehicle. I guess I did not realize that me, my family or other's safety could be at risk during these episodes. There were no warning lights or indications that either event was ever about to occur. I have owned this vehicle since 2019 and the vehicle is available for inspection at anytime.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2025
Sep 2025

Steering has jerking sensation at higher speeds going around turns. Causing me to almost overcorrect. Safety of my children involved.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2025
Sep 2025

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds and making a slight right turn, the steering wheel became sticky and failed to return to center as designed. The driver had to forcefully turn the steering wheel back to center. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 152,000.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2025
Sep 2025

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds and making a turn, the steering wheel was sticking while making the turn, and after making the turn, it required an extra effort to turn the steering wheel. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Action: PE25009 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2025
Sep 2025

While turning, my steering wheel will get stuck, sometimes causing me to over correct while trying to fix it. It has been happening for quite some time and seems to be an ongoing issue. It typically occurs when I'm going around a curve, not when I'm doing a complete turn. I am afraid this could cause an accident at some point.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2025
Sep 2025 Crash

When I’m steering to the right of the highway, my van is hard to steer back onto the roadway.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2025
Sep 2025

clock spring in the steering column broke.

Type: Vehicle, Vehicle: 2017 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2025

Trend Over Time

Complaints by year

Quick Summary

The 2017 Chrysler Pacifica has 121 Steering complaints on file. 3 crashes have been reported. Review the timeline above for detailed owner experiences.