2017 Chrysler Pacifica Steering

Steering sticks consistently when going around curves, usually around the 10 and 2 areas. Vehicle steering has to be manually forced back to midline. Occurs more frequently the longer the drive and usually at speeds only over 30mph.

the steering wheel on the vehicle sticks periodically when you are executing a slow turn or adjustment of the vehicle. This is particularly the case on the highway, when you are engaged in a slow turn of the steering wheel when changing lanes or when adjusting your position within a lane. The wheel will stick and then jump into the position that you wish the wheel to be in. This particularly happens in the 11 to 1 position of a turn or adjustment. This is not particularly noticeable in lower speed driving or around town. This issue has been ongoing over a year. We have had it in 4 times and no one can find anything. Upon researching online there have several complaints of this exact issue. See other complaints here. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Our vehicle has the same issue that has been reported many many times on Chrysler Pacifica forums and to the NHTSA as well. After operating the vehicle for usually a couple of hours, the steering will stick, or fight you a little when you're trying to straighten out during a sweeping turn. When we were in the mountains that had numerous switch backs, it would happen just about continuously. After shutting off the vehicle and hiking, shopping, or whatever for a couple hours, the problem would go away for some time, but then after driving the vehicle for a while the problem would recur.

The steering wheel sticks when making a turn in either direction. (like getting on or off a ramp) It's requires me to use some force to move it and it can be felt by all in the car. This is not an isolated incident. It happens DAILY when driving this car. Additionally hundreds, if not thousands, of these EXACT same reports can be read on Pacifica owner forums and car review sites. This happens when going over 35mph. But will happen at highway speeds and has been going on for over a year.

Intermittent steering failure when travelling at high speeds At speeds above 40 mph on long sweeping curves, after initiating a turn, the steering wheel exhibits a "notchy" or "catching" resistance to input when returning the wheel to the neutral (straight-ahead) position. This feedback impacts steering wheel movement resulting in a dangerous over- or under-correction to steering. The vehicle was brought to 2 different Chrysler dealers to diagnose the issue. The second dealer replaced the steering rack and pinion assembly at the owner's cost. Various internet sources show numerous customer complaints about the same steering issue for this year/make/model, so this serious safety problem is not unique to this particular vehicle.

Steering "sticks". When going around a slight curve the steering seems to get stuck in a certain position (usually approximately the 10:30 and 1:30 position depending on if curve is to the right or left). When straightening out the direction of the car, one has to "unstick" the position the steering wheel is stuck in by applying addition force to the steering wheel. This additional force could easily lead to an accident possibly causing one to cross over the line and hit an oncoming vehicle, crash into a car in the lane beside them, or go off the road. The problem is intermittent and mechanics have not be able to reproduce while testing. There are no warning lamps, messages or other indicators that this is going to happen or something needs tended to. This issue seems to be right in line with what many others have shared regarding their steering wheel "sticking" when navigating a curve.

Steering "sticks" going around long turns like ramps at or above around 30 miles per hour. Requires force to get it to return to center.

Steering wheel sticks in the middle of a turn. Also steering vibrates at slower speeds. The inconsistent steering makes it dangerous going around corners.

The steering frequently sticks when driving around curves. In order to get the steering unstuck, it requires a slight counter-steer. This counter-steer is very dangerous especially at higher rates of speed. At times, I am forced to counter-steer which results in crossing a double yellow line. I fear that if this problem persists or gets worse, a head on collision will result. No warning lamps have been observed. The problem was noted during the last insurance claim. Left and right strut mounts have been replace and the problem persists.

Steering wheel sticks when trying to come out of a turn to a straight position. Steering wheel doesn't return to center position without a forced jerk to center. This occurs at all levels of speed and is a hazard on all roads and highways. This is very concerning, because of the possibility of over corrections that could cause an accident or road departure. Chrysler has had a recall for certain models with auto stop installed, but the problem obviously goes beyond those models. A total recall should be published for the faulty steering angle sensor, code C2205-96.

I purchased this pre-owned vehicle back in Feb 2022. A few weeks ago, I noticed the steering of my vehicle requiring more effort to turn back straight once I was driving with the curve of the road. One day when I was turning my vehicle off. A warning message came up, to "Service Shifter". However, it came up once and never returned. I had it checked at Auto zone. They did not show any errors or issues. When I went to check the power steering fluid, I realized that it does not have fluid. But, instead some electric power steering system (not a fan). When I am the steering wheel sticks, when following the curve of the road, instead of the wheel returning to the center on its own. The steering sticks and I have to use extra effort to have the steering wheel return straight when needed. This is very concerning due to the safety associated with crossing other lanes unintentionally. This is putting myself at risks and other drivers on the road at risk, if my steering system is not functioning properly. I believe this is a major safety defect and should have a recall to be fixed. This steering issue happens regularly now when I am driving around curves.

While turning (exiting off the highway) to the right while going about 65 mph, my steering wheel seemed to stick at 2 o’clock, and had to jerk the wheel to get it to re-center. Immediately after, I had to turn the wheel to the left while doing about 55mph, and it stuck again at about 11 o’clock, and I had to tug the wheel back to center to get it to re-center. For the next 5 minutes, the steering continues to feel as if it was sticking in one position. Even when driving straight, I had to slightly jerk the wheel to follow the very slight curve of the road, in both directions, going as slow as 25mph. About 10 turns, both left and right, where the steering stuck in the initial turn direction, and I had to jerk the wheel back to center. Issue stopped when I was able to stop and turn off the vehicle. This issue happened 4 days before, but not to this extent. It happened twice, within 10 min of each other, both during a turn to the right, at 60mph and 55mph respectively. It is available for indirection upon request. This is very concerning for my safety, because it could absolutely cause a crash, when the driver cannot completely control steering. This problem has not been confirmed by dealership or service center, nor inspected by anyone. There were no warning lights, messages, or symptoms before first occurance on 8-11-2022, or any symptoms before sudden sticking on 8-15-2022.

My 2017 Chrysler Pacifica Touring Minivan has a steering issue. Within the last month, when driving at a variety of speeds, the steering wheel “sticks” in turns. It has occurred on regular side roads, secondary roads, and on the highway. It generally happens when turning the car slightly. Examples include: (1.) during a slight turn in the road in a yield situation, (2.) during a slight turn when there is a bend in the road, (3.) when making a slight turn while on the on-ramp on the highway, (4.) occasionally when switching lanes on the highway. During these situations, the steering wheel sticks and does not return to center, instead, it has to be forced out of the momentary stuck position causing unnatural/unpredictable realignment of the car (swerve). There are no associated lights or warnings. This problem first lead us to stop driving the car out of fear of getting into an accident (safety for ourselves and others). Then, upon research for similar problems on the internet, we see that there has been a recall for 2017-2019 Chrysler Pacificas for steering issues, but our VIN is not included. Fearing an accident, we brought it to our vehicle repair shop where we were told they believe it is : STEERING ANGLE SENSOR - Remove & Replace - Gas (SCCM) - [Includes: Adjustment.] Starting point for Code C2205-96 Steering angle fault. On the directions of "Report A Safety Problem" of this website, the NHTSA writes, "What is a safety-related defect?.....An example of a safety-related defect is a steering component that breaks, causing a driver to lose control." I would say this falls under that category. Once I pay for my 2017 Chrysler Pacifica to be fixed (an estimate of $755.62 for parts and labor), I will upload a photo of the repair invoice.

When driving above 25-30 mph, the steering often "sticks" when coming out of a turn. This occurs when the steering wheel is at approximately the 10:30 position during left hand turns and the 1:30 position during right hand turns. The steering wheel "sticks" in these positions and will not return to center on its own, but requires considerable additional effort by the driver to overcome this stickiness when coming out of the turn. This problem has been reported numerous times on the Chrysler Pacifica forum on the Internet with no adequate explanation coming from Chrysler or others. This problem reportedly occurs on both gas and hybrid versions of the minivan, and is considered by all who report it as a significant safety risk to drivers and passengers alike. There are no warning messages. The dealer has no recommendations other than "possibly" an extremely expensive fix involving replacement of the rack and pinion mechanism and/or steering column replacement, but with no guarantees that this would solve the problem. The minivan has over 88,000 miles on it currently but this has been occurring since approximately the 50,000 mile point.

Our Pacifica's steering will "stick" when coming out of a curve. So far mostly right hand curves but is starting to stick going left slightly. This happens after driving a short amount of time and will continue the entire trip once it starts to malfunciton. It typically happens when doing normal back highway speeds in curves, i.e. 30-65 MPH. I have video evidence of these issues and have shown multiple Chrysler Service techs who say "nothing is wrong, steering is normal." The steering will continue to turn into the direction it was in even after letting go of steering wheel. Steering is supposed to return to center but instead requires an unsafe counter-directional tug of the steering wheel to get it to function properly again until the next curve. The steering wheel does this often when the curve requires the wheel to be held between the 10 o'clock positon and the 2 o'clock position. Multiple complaints online from the 2017 year group of this vehicle also. Chrysler does NOT want to fix the issues so I am resorting to reporting here. I have lost over $2000 in towing, 5 garage trips, and rental vehicle costs due to Chrysler's incompetence. 2 garages were home town type garages who also felt same issue as we did, but said since the steering is electrical, that they could not doing the work but recommended repairs from Chrysler certified garage. Why is it that Chrysler tech's see no wrongs with my vehicle? When someone is injured or dead, will Chrysler then listen?

My “New to me” 2017 Chrysler Pacifica Touring L has a steering issue. When driving at a variety of speeds, and with gentle steering inputs, the steering wheel “sticks” in turns. I first noticed it on curves on the interstate, after I would input a slight right turn to follow the bend in the road, the steering wheel would not return to center on it’s own, as is normal. Instead it took a noticeable effort to pull the steering wheel out of the stuck position. Causing quite erratic steering inputs on the interstate. (For example, the steering sticks to the right, and I drift to the far right side of the lane, and then once I apply enough force to overcome the “jam” the steering releases, and I swerve back to the left of my lane). It happens very regularly, although not all the time. With time, I have gotten accustomed to it, and usually don’t leave my lane anymore. But I just hope it never happens at a critical time, or gets worse! It seems to only happen on gentle turns to the right. There are no associated lights or warnings. I am quite knowledgeable about cars; I have seen some people in online forums suggest that it might be an alignment, or the wrong tires, or ruts in the road. I am certain it is not that. The car is malfunctioning, I am certain of that. I would suspect it is an issue with the electric power steering system. But I wouldn’t rule out the rest of the steering system, or even some suspension issue. I have not had it to a dealer, or a shop yet. As the car is still pretty new to me. Still researching the problem through online forums.

The steering wheel sticks when you’re straightening back out from going around a curve. It doesn’t happen all the time but when it does it will continue for several days or weeks and then stop. It has been a continuous thing for months.

Steering sticks when going around light curves, wheel must be forced back out of stuck position. I've been following this thread and it seems to be an ongoing, unresolved problem with this car. This started a while after we bought the car (certified pre-owned). It has not yet caused an accident. No warning lights. https://www.pacificaforums.com/threads/2017-steering-problems.48061/page-3 We did have a battery completely die and have to be replaced, I don't remember if the problem started before that or not.

The steering wheel continues to get stuck/stick when turning curves. Happens whether I go right or left and at different speeds. This has been happening for over a year now.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING AND MAKING A SLIGHT RIGHT TURN, THE STEERING WHEEL FAILED TO RETURN TO THE CENTER. THE CONTACT MANUALLY CENTERED THE STEERING WHEEL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DAVE DENNIS CHRYSLER JEEP DODGE RAM (4232 COLONEL GLENN HWY, DAYTON, OH 45431) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

1.What component or system failed or malfunctioned, and is it available for inspection upon request? The power steering wheel and YES 2.How was your safety or the safety of others put at risk? I have to drive with alert the whole time because I will not know when the steering wheel will stop working and if it stop working while taking corner or I have to turn the wheel very fast I wont be able to do so.which might cause an accident to me or hit other people. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? we took it to one place but they wont be able to identify it because it happens randomly. and we drop it at the dealership to check it but it has been 2 days since I dropped off but they did not do the inspection yet. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No 5.Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The power steering wheel warning light will come up randomly while driving slow, fast or start and stay at the same place but it will not show up right away when you first start. It first appear around a month ago.

Power steering failure while driving. I have to pull over which is very hard, turn off/on car until power steering engages. I have owned the vehicle for 14 months and it has happened about 8 times over that period. Other Chrysler Pacifica's have power steering recalls, but my model does not.

1st time on highway kept pulling to right on my oil change told dealer. He said he couldnt find anything and no warning light came on. 7/2020 I believed it was a safety issue to have no control and car was pulling and locking Havent traveled to far with pandemic. Went away for awhile upstate and driving home it worse so bad just driving and changing lanes it locked up and was hard to get it back in my control to turn to right it just shaked shimmed. i was really scared not to be able to drive my car smoothly. no inspection just the dealer the first time no warning or light came on

when making a gradual turn it sometimes feels as if the power steering is stuck in the direction of the turn.

THE LAST COUPLE OF WEEKS NOTICED THAT WHILE DRIVING THE STEERING WHEEL SEEMS TO LOCK, AND HAVE TO ALMOST JERK MOVE IT. ALSO IT BECOMES VERY STIFF. CALLED THE DEALER ABOUT ANYONE REPORTING THIS ISSUE OR ANY RECALLS, THEY SAY NO.