2018 Chrysler Pacifica Power Train

My transmission jerks when shifting to first gear and sometimes when I'm going slow it feels like it is not getting gas and won't go then it will kick in and take off with acceleration that is more then it should be. The garage reset it back to manufacturer settings, but it only lasted a couple of months and it is doing it again. I'm afraid it will cause an accident.

Vehicle shifts really hard. It did on date listed but has ever since. The dealership identified problem and ordered parts but never called back when parts were ordered and is now past warranty to get it fixed.

While driving home with my pregnant wife and kids, our van seemed to cut off and coast. I got no response from the accelerator pedal, and there was a message on the dash saying "Shift to P to Start". The check engine light also illuminated. Luckily, we were able to coast and pull over in a neighborhood. I was able to shift to Park and restart the van and finish the drive home. However, the same issue and message appeared while I was parked in my driveway. The van is currently at a local Chrysler dealer for further inspection and diagnosis.

The transmission shifts very hard. Extremely hard. On two occasions, vehicle has lost power and had to merge through Atlanta traffic to the shoulder. Extremely dangerous. We’ve taken it to the dealership service department both times and no one can find anything wrong. No recalls. We love this vehicle but are being forced to buy another brand. This is the 2nd Chrysler product that has let us down.

After stopping at a stop sign, I turned right to go with traffic, It seemed as though the transmission quit responding at all for several seconds. Fortunately, I was turning to the right. Scary.

I WAS DRIVING NEAR MY HOME AT 20MPH WHEN CAR CAME TO A DEAD STOP. IT FELT LIKE THE BOTTOM OF CAR HAD FALLEN. I TURNED OFF CAR AND RESTARTED IT TO SEE IF IT WOULD MOVE. IT WOULDN'T. I CALLEDAAA AND IT WAS TOWED TO AN AUTO SERVICE. IT WAS TRANSFERRED TO POMPEY AUTO GROUP IN SCRANTON, PA. HAD MY HUSBAND BEEN DRIVING THIS VEHICLE ON MAJOR HIGHWAYS FOR HIS JOB AT A HIGHER RATE OF SPEED, IT COULD'VE BEEN CATASTROPHIC. LUCKILY IT HAPPENED TO ME AS I WAS NOT TRANSPORTING MY GRANDCHILDREN AND I WAS CLOSE TO HOME. THINKING BACK MONTHS EARLIER, I RECALLED THAT ON MANY OCCASIONS, AS WE WERE BACKING OUT OF OUR DRIVEWAY, WE WOULD HEAR A GRINDING NOISE. IT WAS MENTIONED TO SEVERAL REPAIRMEN , INCLUDING AUTHORIZED CHRYSLER SERVICEMEN, AND NO ONE SUPPOSEDLY FOUND ANY ISSUES. BY THE WAY, BACK IN SEPTEMBER OF 2019, WE ALSO HAD A PROBLEM WITH THE BATTERY THAT CONTROLS THE ENGAGEMENT IN THE PARK POSITION. WE HAVE DOCUMENTATION FOR BOTH ISSUES, SHOULD YOU NEED FURTHER INFORMATION. INDEED, BOTH ISSUES ARE SAFETY ISSUES AND BOTH COULD CAUSE DEATHS IF THEY ARE NOT IMMEDIATELY SOLVED. THE ISSUE W/ THE BATTERY PARK POSITION ENGAGEMENT OCCURRED WHILE THE CAR WAS STOPPED ON A MAJOR HIGHWAY IN NJ. THE LAST PROBLEM OCCURRED ON A CITY STREET ON JULY 30, 2020.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND SHIFTING FROM SECOND TO THIRD GEAR, WITHOUT WARNING, THE VEHICLE JERKED BACKWARD THEN FORWARD WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THREE SEPARATE CHRYSLER DEALERS; ORLANDO DODGE CHRYSLER JEEP RAM (4101 W COLONIAL DR, ORLANDO, FL 32808), AIRPORT CHRYSLER DODGE JEEP RAM (5751 EAGLE VAIL DRIVE, ORLANDO, FL 32822) AND CENTRAL FLORIDA CHRYSLER DODGE JEEP RAM (8675 COMMODITY CIR, ORLANDO, FL 32819) HOWEVER, THE MECHANICS WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE REFERRED THE CONTACT BACK TO THE DEALERS. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

VEHICLE WAS IN REVERSE (R), CHANGED TO DRIVE (D) IN "PRNDL" SELECTOR AND VEHICLE MOVED BACKWARDS INSTEAD OF FORWARD WHEN ACCELERATING CAUSING A COLLISION. POLICE INCIDENT REPORT WAS FILLED, AND CHRYSLER CORPORATION CONTACTED. VEHICLE IS AT CHRYSLER DEALERSHIP FOR TRANSMISSION MALFUNCTION INVESTIGATION.

VAN WILL JERK OR JOLT WHEN IT'S SHIFTING BETWEEN GEARS GOING 10- 50 MPH ON A FLAT STRAIGHT AWAY CITY ROAD. DANGEROUS ON THE ROAD BECAUSE ITS UNPREDICTABLE AND UNCONTROLLABLE. THE JOLT FEELS AS THOUGH YOU HAVE BEEN REAR ENDED. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. MY CAR IS A LITTLE OVER A YEAR OLD. I'VE BEEN HAVING THIS PROBLEM IMMEDIATELY AFTER I BOUGHT THIS BRAND NEW VAN WITH LESS THAN 10,000 MILES.

WHEN DRIVING AT LOW SPEEDS (30 MPH OR LESS) THE TRANSMISSION KICKS GOING FROM FIRST GEAR INTO SECOND AND NOW IT IS KICKING FROM SECOND GEAR TO THIRD GEAR. IT IS A HARD BANG THAT FEELS LIKE I AM BEING REAR ENDED BY ANOTHER VEHICLE.

SINCE THE CAR WAS BOUGHT NEW BACK IN JUNE 2018 , THE TRANSMISSION WHEN SHIFT FROM P TO D , IT WOULD ENGAGE FOR A SECOND AND WHEN YOU HIT THE ACCELERATOR IT WOUND SLIP FOR ABOUT 2 SECONDS AND THEN IT ENGAGES BACK WITH A BANG . I FOUND THIS TO BE VERY DANGEROUS ESPECIALLY WHEN I'M PULLING OUT OF THE STREET OR PARKING LOT . I'VE TRIED TO RESOLVE IT AT THE DEALERSHIP A FEW TIMES BUT IT WAS HARD TO DUPLICATE AND INSTEAD THE DEALER JUST UPDATED THE SOFTWARE WHICH DID NOTHING TO RESOLVE THE SLIPPING PROBLEM .

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING 15 MPH, THE VEHICLE JERKED BACK AND FORTH WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM PEMBROKE PINES (954-446-8775, LOCATED AT 13601 PINES BOULEVARD, PEMBROKE PINES, FL 33027), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER. THE DEALER COULD NOT DUPLICATE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

WHEN I AM ACCELERATING, THE VEHICLE IS SLIPPING 30-40 MPH, ALMOST LIKE A VIOLENT JOLT. (AT TIMES SEEMS LIKE SOMEONE IS REAR ENDING US) I HAVE BROUGHT IT 2 DEALERSHIPS, 1 SAID IT COULDN'T DUPLICATE THE ISSUE, THE OTHER DEALERSHIP SAID IT'S A NORMAL FEATURE OF THE CAR. THIS MAKES ME EXTREMELY CONCERNED FOR THE SAFETY OF MY FAMILY. THIS HAS HAPPENED NUMEROUS TIME (LIKE EVERY DAY) I HAVE BROUGHT THE VEHICLE IN TWICE NOW, LAST ON 8/16

WHEN DRIVING FORWARD SPEED AROUND 10-20 MILES AN HOUR OR 1500 -1750 RPM, THE TRANSMISSION WILL SHIFT EXTREMELY HARD (IT FEELS LIKE SOMEONE IS HITTING THE CAR FROM BEHIND-IT IS A VIOLENT SHIFT). I HAVE TAKEN THIS VEHICLE IN SEVERAL TIMES SINCE PURCHASING NEW IN FEBRUARY 2018. THEIS OCCURS TWO TO THREE TIMES A DAY OR EVEN MORE DURING THE WEEK. I HAVE EXPERIENCED THIS ISSUE PULLING FORWARD FROM MY DRIVE WAY TO GETTING ON THE HIGHWAY AND ACCELERATING. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY HAVE DONE FLASH RESETS SEVERAL TIMES WITH NO SUCCESS. I THINK HAVING A BRANDNEW VEHICLE DOING THIS IS UNACCEPTABLE AND VERY DANGEROUS WITH THE VIOLENT SHIFTING. I WAS TOLD THE NEW 9 SPEED TRANSMISSIONS ALL ARE HAVING THIS TYPE OF ISSUE.

SEPT 2018 AT APPROXIMATELY 9000 MILES: COMPLETE LOSS OF POWER WHILE DRIVING. ALL SYSTEMS RELAYED ERROR MESSAGES SUCH AS "POWER STEERING NOT AVAILABLE." LOST POWER STEERING AND POWER BRAKES. CAR COULD NOT BE PUT IN NEUTRAL OR PARK OR RESTARTED. THE VEHICLE WAS TOWED TO THE SHOP WHERE THEY REPLACED THE TRANSMISSION. IN DECEMBER THE CAR BEGAN HAVING ISSUES WITH THE AUTO START/STOP CAUSING THE CAR TO LOSE POWER WHILE STOPPED AT A LIGHT. IT WAS WORKED ON 3 TIMES FOR THIS OVER THE NEXT SEVERAL MONTHS, TO DATE THERE HAVE NOT BEEN ANY ISSUE OF THIS REOCCURRING. IN MAY 2019 AT 18000 MILES IT WAS RETURNED TO THE SHOP FOR A WHINING SOUND IN THE TRANSMISSION AND THEY REPLACED THE TRANSMISSION AGAIN.

TAKARA RECALL. WHILE TAKING OFF FROM A STOP MY TRANSMISSION SHIFTS INTO A GEAR VERY HARD. IT MAKES A LOAD BANG AND YOU CAN FEEL IT. IT FEELS LIKE YOU GOT HIT. IT SEEMS TO BE GETTING WORSE.

NOTES OF 2018 CHRYSLER PACIFICA : ON OCTOBER 24, I PURCHASED A 2018 PACIFICA LIMITED WITH 22,000 MILES. DROVE IT HOME .AND TURNED INTO MY DRIVEWAY JUST BEFORE MY GARAGE. MY WIFE (WHO WAS STILL IN THE VAN) SAID I WAS TOO FAR OVER AND SUGGESTED I BACK UP AND LINE UP BETTER. I RESTARTED THE ENGINE AND PUT THE ROTATOR CONTROL IN REVERSE. THE ENGINE STARTED AND I QUICKLY PUT THE CAR IN REVERSE. IMMEDIATELY THE ENGINE RPM JUMPED UP, THE VEHICLE STARTED ROARING BACKWARDS. THE REVERSE MOMENTUM THRU ME FORWARD (I STILL HAD THE SEAT BELT ON). IT ALSO THRU ME AGAINST THE BRAKE AND THE ACCELERATOR. THE PACIFICA ROARED BACK OFF MY DRIVEWAY INTO OUR CUL DE SAC, ROTATED 90 DEGREES AND LANDED NEXT TO MY NEIGHBORS STONE FLOWER BED. THE ENGINE THEN DIED. THE 'AUTO STOP' FEATURE WAS OPERATIONAL. VERY FORTUNATELY, THERE WERE NO CARS OR PEOPLE IN THE DRIVE SO NO ONE WAS HURT. HAD THEY BEEN IT WOULD HAVE BEEN DISASTROUS. IT WAS DELIVERED TO THE BODY SHOP . THE TOTAL DAMAGES WERE $4,500 AND TOOK THREE WEEKS IN THE REPAIR SHOP.. AFTER RETURN I NOTICED THE PACIFICA STILL RESPONDED WITH SUDDEN ACCELERATION AND JERKY SHIFTING, MAKING DRIVING AN EXTREMELY NERVOUS VENTURE. AN INTERNET SEARCH REVEALED OTHER SIMILAR EVENTS IN THE PACIFICA. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ON JUNE 11TH ON MY WAY HOME FROM WORK I STOPPED AT A STORE AND PARKED THE CAR. UPON MY RETURN TO MY CAR ABOUT 15 MINUTES LATER, I UNLOCKED, SAT DOWN, PUT MY FOOT ON THE BRAKE AND PRESSED START. THE CAR STARTED AS NORMAL. I ATTEMPTED TO PUT THE CAR IN DRIVE AND THE LEVER WOULD NOT MOVE OUT OF PARK. THE ORANGE ENGINE LIGHT REMAINED ON. AS I HAD A SIMILAR PROBLEM ON MAY 23RD, I TURNED OFF THE CAR AND ATTEMPTED TO START AND SHIFT INTO DRIVE AGAIN WITH NO DIFFERENT RESULT. I TRIED SEVERAL MORE TIMES WITH NO LUCK. THE CAR STARTED JUST FINE, IT SIMPLY WOULD NOT SHIFT OUT OF PARK AND EACH TIME THE ENGINE LIGHT REMAINED ON. THE PARKING BRAKE WAS NOT ON NOR DID I TRY TO PUSH IT. I CALLED MY ROADSIDE ASSIST TO ORDER SERVICE TO BE TOWED TO MY DEALER. I GOT OUT OF THE CAR FOR A FEW MINUTES AND THEN GOT BACK IN TO TRY THE PROCESS AGAIN AND STILL NO RESULT. AFTER ABOUT 30 MINUTES TOTAL, THE TOW TRUCK ARRIVED. JUST AS HE WAS ARRIVING I TRIED SAME PROCESS AND THE CAR DID SHIFT INTO DRIVE. I STILL HAD THE CAR TOWED AND THE DEALER SPENT OVER ONE WEEK TRYING TO DETERMINE THE CAUSE WITH NO ANSWERS. CHRYSLER WAS VERY INVOLVED SINCE I HAD THIS SAME PROBLEM ON MAY 23RD. HOWEVER, ON THAT MAY DATE MY CAR STALLED WHILE I WAS WAITING AT A STOPLIGHT ON A BUSY ROAD AND THEN LOCKED IN PARK SO I COULD NOT MOVE IT. THIS TIME I WAS NOT MOVING AS THE CAR WAS PARKED IN A LOT. AFTER 8 DAYS AT THE DEALER I HAVE MY CAR BACK.

THE CAR RANDOMLY SHIFTS TO WHAT SOUNDS LIKE NEUTRAL AND HAS THE RPMS SKYROCKET WHILE DRIVING AROUND 10-15 MPH. AFTER 2-5 SECONDS OF LOSS OF MOMENTUM THE TRANSMISSION ENGAGES AND JERKS THE CAR FORWARD LIKE IT WAS REAR ENDED. THIS HAPPENS 3-4 TIMES A DAY. THE DEALER STATES "NOTHING IS WRONG, WE CANT REPLICATE THE PROBLEM". THIS CAR IS NOT SAFE TO DRIVE, BUT ITS OUR FAMILY VEHICLE AND IS NEEDED ON A DAILY BASIS. *TT *TR

AFTER A STOP, THEN STEPPING ON THE GAS AND NOTHING HAPPENS. FINALLY TAKES THE GAS AND LURCHES FORWARD. ON 03/15/2018 THE DEALER UPDATED THE TCM SOFTWARE,SAID MINE WAS OUT OF DATE. SEEMED OK UNTIL 04/01/2018 WHEN IT DID THE SAME THING AGAIN. MILEAGE IS 3000.