2014 Ford Escape Steering

MY STEERING WHEEL LOCKED ON THE CAR ON A TRIP AND I COULDN'T DRIVE THE CAR. IT WAS TOWED TO KOONS FORD ON MONDAY JULY 9TH AND IT WAS NOT EVEN LOOKED AT BY THURSDAY WHEN I CAME HOME FROM MY TRIP. I HAVE TRIED SEVERAL TIMES TO CALL THE SERVICE MAN AND HE WON'T RETURN MY CALLS.

STEERING RACK BOUND AND VEHICLE WOULD NOT STEER. AFTER LETTING IT SIT THE WARNING LIGHTS DID NOT COME BACK ON AND THE CAR STEERED. DEALERSHIP SAID IT IS ELECTRONIC STEERING AND THE STEERING RACK IS BAD. NO WARRANTY AT 45000 MILES.THIS HAPPENED ON INTERSTATE 95 IN NORTH CAROLINA.

DRIVING BEGAN TO GET JERKY THEN THE WARNING POPPED UP ON DASH STEERING FAULT SERVICE NOW! AND NOW STEERING IS COMPLETELY GONE CAN NOT TURN LEFT OR RIGHT IT

I WAS DRIVING FORD ESCAPE, SUDDENLY MY POWER STEERING WAS STUCKED AND I COULDN'T MOVE IT. FORTUNATELY IT WAS HAPPENED ON STOP SIGN. I TRIED HARD TO MOVE MY STEERING AND TRY TO PULL MY CAR UPTO DEALERSHIP. I FOUND FORD DID SO MANY RECALLS IN PREVIOUS YEAR. ONE IMPORTANT THING IS THAT MY FORD HAS ONLY 36500 KMS ON IT. I PRESENTED THIS CASE TO FORD DEALERSHIP AND THEY HAND IT OVER $2450 BILL. THIS IS SERIOUS ISSUE REGARDING SAFETY ON ROAD. IT NEEDS TO BE OPEN RECALL FOR THIS ISSUE AND FORD HAS TO FIX THIS PROBLEM.

WAS TURNING TO PARK MY CAR AT HOTEL, TURNING LEFT, STEERING FROZE, GOT "STEERING ASSIST FAULT NOTICE ON DASH. COULD NOT STEER CAR AT ALL. FROZEN, HAD TO HAVE CAR TOWED BY AAA TO AUTO NATION, FORD DEALER IN BRADENTON, FL. FIRST DAY OF VACATION. HAD TO LEASE A CAR FOR THREE DAYS.

THE POWER STEERING INTERMITTENTLY WORKS. IT WENT OUT FOR A WEEK, WAS FINE FOR A MONTH AND A HALF AND NOW ISN'T WORKING AGAIN. FORD HAS STATED IT REQUIRES AN ENTIRE NEW POWER STEERING RACK FOR $2100.

2014 FORD ESCAPE TITANIUM - WHILE DRIVING THE CAR IN DRY WEATHER ON A CLEAR STREET, WITH NO EXTERNAL CAUSES (BUMPS, ACCIDENTS, QUICK MOVEMENTS), THE CAR POPPED UP A MESSAGE THAT SAID "STEERING ASSIST FAULT" AND THE STEERING WHEEL LOCKED UP. IT WAS VIRTUALLY IMPOSSIBLE TO STEER. THE VEHICLE WAS SLOWED DOWN AND STOPPED AND THE ENGINE WAS TURNED OFF. UPON RESTARTING THE VEHICLE, THE STEERING ASSIST FAULT MESSAGE WAS NO LONGER VISIBLE AND STEERING WAS NORMAL AGAIN. THIS IS A VERY SCARY OCCURRENCE. HAD THE FAULT OCCURRED IN A SITUATION WHERE STEERING WAS NECESSARY IT WOULD HAVE ALMOST CERTAINLY CAUSED AN ACCIDENT. IN RESEARCHING ONLINE, I SEE THIS WAS A RECALL ISSUE WITH PREVIOUS FORD ESCAPE VEHICLES AS WELL AS OTHER FORD VEHICLES SUCH AS THE FORD EXPLORER.

BACKED UP OUT OF DRIVEWAY THEN SHIFTED FORWARD AND MY POWER STEERING GAVE OUT.THE WARNING ONLY CAME AFTER THE INCIDENT. WAS ABLE TO PULL OVER AND RESTART THE CAR .. NO ISSUE BUT WAS TOLD IT WAS ELECTRONIC STEERING MODULE EPAS. A KNOWN ISSUE BUT WAS TOLD THE RECALL WAS ONLY IN REGARDS TO RECEIVING THE WARNING THAT YOU HAD A FAILURE.

POWER STEERING ASSIST FAILURE. NUMEROUS TIMES IN THE LAST MONTH THE POWER STEERING DOES NOT ENGAGE RIGHT AWAY.TODAY 10/10/17 I RECEIVED A WARNING TO SERVICE POWER STEERING ASSIST.VERY COSTLY CANNOT AFFORD 1400 DOLLARS AT THIS TIME.FROM SOME RESEARCH FORD IS AWARE OF THIS PROBLEM.

A FAULT IN THE ELECTRIC POWER STEERING (EPS) SYSTEM RESULTED IN AN IMMEDIATE LOSS OF POWER STEERING ASSIST WITHOUT WARNING TO THE DRIVER. THIS UNEXPECTEDLY INCREASED THE STEERING EFFORT FORCE NECESSARY TO STEER THE VEHICLE AT LOWER VEHICLE SPEEDS, WHICH INCREASED THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING LOW SPEEDS, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS TOWED TO MULLINX FORD (LOCATED AT 7311 AIRPORT BLVD, MOBILE, AL 36608), BUT HAD NOT YET BEEN DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 17,334.

STEERING ASSIST FAILURE SERVICE REQUIRED WARNING SIGN CAME UP. STEERING WHEEL STOPPED WORKING BECAUSE REALLY TIGHT AND WOULDNT TURN AT ALL. VEHICLE WAS LUCKILY STATIONED WHEN DISCOVERING THE PROBLEM BUT PROBLEM CONTINUED TO OCCUR WHILE VEHICLE WAS IN MOTION AS WELL

NOVEMBER 21ST, 2016 RACK AND PINION FAILED AT 32,300 MILES ON A 2014 FORD ESCAPE 4X4 TITANIUM. 2.0 TURBO. DEALERSHIP SAID IT WAS DEFECTIVE AND UNIT WAS MAKING A "RATCHET" NOISE WHEN TURNED. DEALERSHIP SAID IT WAS ALL COVERED UNDER WARRANTY AND REPLACED UNIT AT NO CHARGE. ONE MONTH LATER SERVICE MANAGER CALLED ME AND SAID IT WAS NOT COVERED UNDER WARRANTY, EVEN THOUGH MY VEHICLE IS LESS THAN THREE YEARS OLD AND HAD UNDER 36,000 MILES, EVEN AT THE TIME THEY CALLED IN DECEMBER 2016. LAST FORD I WILL EVER OWN. THIS IS MY WIFE'S CAR AND THE PORSCHE DEALERSHIP THAT SERVICES MY VEHICLE NEVER TREATS ME LIKE THIS. DEALERSHIP EXPECTS ME TO PAY THE BILL NOW. AFTER TELLING ME PREVIOUSLY IT WAS COVERED UNDER WARRANTY.THINKING ABOUT GETTING A LAWYER JUST FOR PRINCIPLE OF THE ISSUE TO DEAL WIH THE DEALERSHIP.

WHILE DRIVING 50MPH JUST BEFORE 90DEG. CORNER LIGHT CAME ON DASH POWER STEERING JUST QUIT. WAS BARELY ABLE TO PULL OVER AND STOP. I SHUT CAR OFF AND CHECK FOUND NOTHING. WHEN I RESTART PROBLEM WENT AWAY TOOK CAR TO DEALER BUT IT READ NO CODES SO THEY WONT DO ANYTHING. SO WHEN WILL IT HAPPEN AGAIN? FIND HARD TO BELIEVE WHEN HOOK UP IT ONLY READS WHAT IS WRONG AND NO HISTORY OF WHAT HAPPENED.

TL* THE CONTACT OWNS AS 2014 FORD ESCAPE. THE CONTACT STATED THAT THE WHILE MAKING A LEFT OR RIGHT TURN AT VARIOUS SPEEDS, AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. UPDATED 10/06/16*LJ *TR

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS RESTARTED AND OPERATED PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING FAILED AND NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. THE VEHICLE VIN WAS NOT AVAILABLE.

THE STEERING WOULD NOT CENTER AND LOST POWER AND LOCKED UP COULD NOT TURN RIGHT OR LEFT. *TR

I WAS WAITING IN LINE TO ENTER THE FREEWAY. A YELLOW WARNING SIGN CAME ON IN THE CAR, AND THEN THERE WAS NO CONTROL OF THE STEERING WHEEL. IT LOCKED. I WAS ABLE TO CRANK ON IT WITH ALL MY STRENGTH, PUT ON MY HAZARD LIGHTS, AND MY DAUGHTER HUNG OUT THE WINDOW TO WAVE US OVER A FEW INCHES TO THE RIGHT. I THEN ENTERED A SAFE LOT TO CALL ROADSIDE ASSISTANCE. BUT, WHILE I WAS ON THE PHONE WITH THEM, THE YELLOW LIGHT WENT OFF, AND THE CAR STEERING WHEEL MOVED. *TR

STEERING WHEEL SUDDENLY STOPPED WORKING WHEN I STOPPED AT A GAS STATION AND GAVE AN ERROR MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED". CAR IS BARELY 3 MONTHS OLD. *TR

11/13. HAD CAR FOR 2 MONTHS. STOPPED FOR GAS, FUELED UP GOT IN TO LEAVE POWER STEERING GONE. HAD TO CALL HUSBAND TO COME GET CAR AS I COULD NOT TURN THE WHEEL. HAD VEHICLE TOWED TO FORD DEALER. DEALER NOT HELPFUL, SAID THEY WERE ABLE TO SEE POWER STEERING WAS LOST UNABLE TO FIX. VEHICLE OR COMPUTER SOMEHOW FIXED ITSELF? HAPPENED AGAIN 8/22/14. THANKFULLY IT HAPPENED IN FRONT OF MY HOME & DID NOT NEED ASSISTANCE. HAVING VEHICLE TOWED TO FORD DEALER IN AM. *TR

THE VEHICLE'S STEERING IS TOO SENSITIVE AT HIGHER SPEED. GENERALLY SPEAKING ABOVE 65 MPH ANY MOVEMENT OF THE STEERING WHEEL WILL CAUSE THE VEHICLE TO GO THAT DIRECTION. WHEN A CORRECTION IS MADE, THE VEHICLE GOES THE OPPOSITE WAY (TOO MUCH) WHICH TENDS TO MAKE VEHICLE FEEL AND LOOK AS IF IT WANDERS ON THE ROADWAY. FROM WHAT I UNDERSTAND THIS IS DUE TO "ELECTRONIC STEERING." MANY COMPLAINS ARE FOUND ONLINE OF THE SAME PROBLEM WITH OTHER DRIVERS. THIS IS A DANGEROUS CRASH CAUSING PROBLEM AND DRIVERS NEED TO BE ON HIGH ALERT FOR THIS POTENTIAL PROBLEM. I WOULD THINK IF THIS IS INVESTIGATED, CRASHES WITH CAUSES OF DRIVER INATTENTION WHEREAS A VEHICLE GOES OFF THE RIGHT SIDE OF THE ROAD OR LEFT OF CENTER, SENSITIVE STEERING MAYBE THE ROOT OF THE PROBLEM IN MANY CASES. THE VEHICLE HAS BEEN INSPECTED BY TWO FORD DEALERSHIPS AND FOUND NOTHING WRONG. I FEEL THIS IS A ENGINEERING PROBLEM SUCH AS THE IGNITION SWITCHES ON THE GM PRODUCTS. THIS WAS ALL POINTED OUT TO THE REGIONAL CUSTOMER SERVICE MANAGER HEATHER NABB. FORD'S RESPONSE TO THIS PROBLEM IS UNTIL THERE IS A "FAILURE", THERE IS NOTHING THEY WILL DO. *TR

I WAS DRIVING TO PICK UP MY DAUGHTER FROM SCHOOL AND THE CAR STEERING STIFFENED UP. I WAS IN THE PARKING LOT SO LUCKILY NOTHING HAPPENED. I STOPPED AND RESTARTED THE CAR BUT IT WAS STILL STIFF THAT IT WAS IMPOSSIBLE TO TURN AND TAKE CAR OUT OF THE LOT. I HAD TO LEAVE THE CAR THERE AND BRING THE KIDS HOME ON MY OWN. NOT WHAT YOU CAN EXPECT FROM A NEW CAR AND CERTAINLY VERY LUCK Y TO NOT HAPPEN ON THE HIGHWAY. FORD SAYING IT IS A MANUFACTURING DEFECT AND THEY FORGOT THE HARNESS IN THE POWER STEERING. IT WAS THEN TAKEN FROM A NEW CAR AND PLACED ON MY CAR. I AM NOT COMFORTABLE WITH IT BUT THEY SAID THEY CANNOT GIVE ME A NEW CAR. *TR