1999 Ford Explorer VEHICLE SPEED CONTROL

WHILE DRIVING THROTTLE CABLE GOT STUCK, CAUSING SUDDEN ACCELERATION. THE BRAKES SLOWED DOWN THE VEHICLE, BUT THE VEHICLE STILL REVS. PLEASE PROVIDE FURTHER INFORMATION. *AK

CRUISE CONTROL CABLE PARTS ARE NOT AVAILABLE AT THIS TIME PER NOTICE, HOWEVER DEALERSHIP SWITCHED CABLES FROM ANOTHER VEHICLE (INCORRECT) RECALL REPAIR.(99V-062). YH

APRIL 20,1999 CONSUMER PURCHASED VEHICLE WITHOUT SPEED CONTROL CABLE WHICH WAS NOT TOLD TO CONSUMER DURING THE PURCHASE. ON MAY 28,1999 DEALER INSTALLED AN OLD SPEED CONTROL CABLE INTO THE VEHICLE WITHOUT CONSUMER KNOWING WHICH COULD HAVE RESULTED IN AN ACCIDENT / INJURY. HOWEVER, THE OLD CABLE WAS STILL INSTALLED, BUT THE DEALER INSTALLED THE NEW CABLE TO ENSURE COMPLIANCE WITH RECALL NOTICE (99V062000). *YC

ACCELERATOR STICKS. ALSO, WENT OUT OF CRUISE CONTROL AND VEHICLE DID NOT SLOW DOWN, JUST KEPT GOING. THROTTLE REPLACED TWO TIMES. DEALER CANNOT REMEDY PROBLEM. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK

WHEN STEPPING ON THE ACCELERATOR VEHICLE DOES NOT ACCELERATE. AMONG OTHER PROBLEMS,THE ENGINE AND THE MAIN SENSOR MODULE HAVE ALSO BEEN REPLACED. DEALER HAS BEEN CONTACTED, BUT HAS NOT BEEN ABLE TO DUPLICATE THE ACCELERATION PROBLEM. *AK *ML

CONSUMER HAS HAD A RECALL LETTER SINCE MARCH OF 1999 FOR THE SPEED CONTROL. MANUFACTURER RECALL 99S09/NHTSA: RECALL 99V062001. THE DEALER HAS NOT COMPLIED WITH THE LETTER YET. *AK

RECALL 99V062; DEALER DEACTIVATED CRUISE CONTROL DUE TO RECALL. WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE ACCELERATED UNEXPECTEDLY TO MAXIMUM SPEED (120 MPH). REGULAR OR EMERGENCY BRAKES ONLY SLOWED VEHICLE TO 100 MPH. VEHICLE FINALLY STOPPED, TWO MILES AWAY, WHEN SHIFTED TO NEUTRAL AND IGNITION TURNED OFF. CRUISE CONTROL HAD NOT BEEN DEACTIVATED AS DEALER CLAIMED THEY HAD. *AK

CONSUMER RECEIVED RECALL, #99S09, CONCERNING SPPED CONTROL FAILURE. RECALL REPAIRS WERE DONE ON JUNE 16,1999. BUT, ON JUNE 30, 1999, CONSUMER ACTIVATED CRUISE CONTROL AND IT STUCK AT 70 MPH ,CAUSING BRAKES TO BURN OUT WHILE TRYING TO STOP VEHICLE FROM ACCELERATING. DEALER HAS BEEN CONTACTED. *AK

RECEIVED RECALL NOTICES 99V062000 & 99V062001. RECALL AFFECTED 2 VEHICLES IN POSSESSION. CONTACTED DEALER. WAS INFORMED PARTS FOR SPEED CONTROL WOULD NOT BE AVAILABLE UNTIL JULY. OWNER NOT SATISFIED. *AK

REC'D RECALL NOTICE 99V062001 & 99V062000. HAVE 2 VEHICLES AFFECTED. HAD CONTACTED DEALER & WAS INFORMED NO PARTS WERE AVAILABLE. MIGHT BE AVAILABLE IN LATE JULY SOMETIME.

HAD RECEIVED RECALL NOTIC E 99V062001 IN THE MAIL. CONTACTED DEALER. TOOK VEHICLE IN. MECHANIC DISCONNECTED CRUISE CONTROL & WAS DRIVER CHARGED. DEALERSHIP WILL NOT REREPAIR CRUISE CONTROL WITHOUT OWNER PAYING FOR IT. *AK

HAD RECEIVED RECALL NOTICES 99V062001 & 99V062000 IN MAIL & NOTIFIED DEALER. RECALL INVOLVED 2 VEHICLES. HAD BEEN INFORMED THAT PARTS FOR SPEED CONTROL WERE NOT AVAILABLE. WAS INFORMED WILL BE AVAILABLE IN JULY. OWNER NOT SATISFIED.*AK

DEALER DISCONNECTED SPEED CONTROL, AND DRIVER CAN'T TELL HOW FAST HE IS TRAVELING. *AK.ET.

IN MARCH 1999, YOU ISSUED RECALL NR. 99V062000 WHICH STATED THAT THESE VEHICLES(INCLUDING MINE) MIGHT HAVE DEFECTIVE CRUISE CONTROL CABLES WHICH "COULD POTENTIALLY RESULT IN A CRASH." OWNERS WERE ADVISED"NOT TO USE THE SPEED CONTROL SYSTEM UNTIL A REPLACEMENT CAN BE MADE." I BOUGHT THIS VEHICLE ON MAY 1, 1999, AND WAS NOT INFORMED OF THE OUTSTANDING RECALL NOTICE. AFTER DRIVING OVER 1000 MILES MOSTLY WITH THE SPEED CONTOL ON, I RECEIVED A LETTER FROM FORD, STATING "DURING MARCH OF THIS YEAR YOU WERE NOTIFIED NOT TO USE THE SPEED CONTOL SYSTEM UNTIL YOU HAD THE SPEED CONTROL CABLE INSPECTED..." I WROTE THE DEALER ASKING FOR AN EXPLANATION. HE HAS'NT REPLIED. WHAT DO YOU THINK? *AK

CONSUMER IS EXPERIENCING HEAVY VIBRATIONS FROM ENGINE AREA WHEN SITTING STILL VEHICLE IS IDLING VERY HIGH. *AK

NHTSA RECALL 99V-062 001/SPEED CONTROL CABLE: CONSUMER PURCHASED THIS VEHICLE ON 31 MAY 99. LESS THEN TWO WEEK LATER, CONSUMER RECEIVED A RECALL NOTICE. DEALER INDICATED THA THE WAS NOT RESPONSIBLE FOR REPAIRING THIS RECALL BEFORE CONSUMER DROPPED VEHICLE OFF AT DEALER'S LOT. CAN NHTSA PROVIDE FURTHER INFORMATION. *AK