1,284 complaints reported

2002 Ford Explorer Power Train

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
1,284
Crashes
21
Fires
2
Injuries
9

Complaint Timeline

Chronological view of owner reports

Dec 2008

I REPLACED MY TRANSMISSION IN 2005 WITH A BRAND NEW ONE. I OWN A FORD EXPLORER JEEP 2005 AND IT NOW NEEDS ANOTHER TRANSMISSION. I SPOKE WITH SEVERAL PERSONS AND FORD HAS A HISTORY OF NEEDING TRANSMISSIONS, WHAT CAN I DO? *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2008
Dec 2008

DRIVING WHEN THE OVER DRIVE LIGHT STARTED FLASHING. THE CAR WOULDN'T GO INTO 3RD GEAR, CAUSING THE CAR TO REV REAL HIGH AND SLOW DOWN. TOTAL REPAIR FOR A REBUILT TRANSMISSION $2,500.00. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2008
Dec 2008

2002 FORD EXPLORE XLT V6 TRANSMISSION FAILED IN THE MIDDLE OF TRAFFIC WHILE MY CHILDREN WERE ON BOARD. FRIGHTENING EXPERIENCE AND QUITE SAD THAT FORD DID NOTHING. TRUCK WAS ONLY 4 YRS OLD AND SHOULD NOT HAVE NEEDED A REBUILT TRANSMISSION. I HAD TO GET IT TOWED TO A MECHANIC AND GET TRANSPORTATION HOME. THEY HAD TO REBUILD IT COMPLETELY! *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2007
Dec 2008

1. MY FAMILY WAS DRIVING ON A STATE HIGHWAY AND THE CAR'S O/D OFF LIGHT STARTED FLASHING. NO OTHER WARNING LIGHTS WERE GOING OFF. IT WAS A MATTER OF MILES BEFORE THE CAR STOPPED GOING. IT'S EXTREMELY DANGEROUS FOR A CAR TO SUDDENLY SLOW DOWN ON A FAST MOVING HIGHWAY. 2. AFTER THE LIGHT FLASHED, THE CAR STOPPED GOING INTO GEAR. WE WERE GOING DOWN THE HIGHWAY WITH OTHER CARS WHEN OUR CAR SUDDENLY SLOWED DOWN BECAUSE IT WOULD NOT GO INTO GEAR. WE WERE BARELY ABLE TO GET UP A HILL BEFORE COASTING TO THE SIDE OF THE ROAD. THIS OCCURRED IN THE MIDDLE OF NOWHERE WITH OTHER TRAFFIC GOING HIGH RATES OF SPEED. 3. THE ENTIRE TRANSMISSION HAD TO BE REPLACED. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Dec 2008
Dec 2008

MY 2002 FORD EXPLORER HAD BEEN MAKING AN ELECTRONIC DINGING SOUND THAT TYPICALLY IS TO BRING THE DRIVERS ATTENTION TO THE DISPLAY SCREEN, BUT NO MESSAGE WAS DISPLAYED, FOR ABOUT A WEEK. THEN ON THE MORNING OF 3/12/08 THE TRANSMISSION STARTED SLIPPING OUT OF THIRD GEAR. WE TOOK THE CAR TO FORD FIRST AND THEY DIDN'T SAY ANYTHING, BUT WHEN I TOOK IT TO AAMCO, THEY TOLD ME THAT MY CAR WAS THE THIRD THIS WEEK WITH THE SAME EXACT ISSUE, AND THAT THE REAL ISSUE WAS A DESIGN FLAW WITH THE TRANSMISSION SINCE ALL THREE CARS HAD MILEAGE UNDER 100,000 MILES. THE COST TO REBUILD THE TRANSMISSION WAS QUOTED AT $2,500. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Dec 2008
Dec 2008

TRAVELING ON INTERSTATE WHEN LOUD NOISE CAME FROM THE TRANSMISSION. RPM'S WENT UP DRASTICALLY. TRANNY LIGHT CAME ON. WHEN STARTING AND STOPPING THE TRUCK THE TRANSMISSION WOULD MAKE A HORRIBLE METAL SOUND. HAVE NOT DRIVEN IT FOR 1 MONTH DUE TO HAVING TO GO GET A LOAN TO PAY FOR THE REPAIRS. TOOK TO AAMCO WHICH STATED TODAY THAT THE TRANNY NEEDS TO BE TOTALLY OVERHAULED AT $2400. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Dec 2008
Nov 2008

I OWN A 2002 FORD EXPLORER WITH A V8 AUTO TRANSMISSION. THIS TRANSMISSION HAS BEEN HAVING ISSUES SINCE I REACHED 60,000 MILES. IT WOULD TAKE OVER 5 SECONDS TO ENGAGE INTO GEAR WHICH COULD CAUSE AN ACCIDENT IF ON A STOPPED AND SWITCHING GEARS. THEN ONE DAY I AM DRIVING AND THE OVERDRIVE LIGHT BEGINS TO FLASH. I WENT HOME AND SINCE IT WAS A SATURDAY NIGHT , I DECIDED TO DO A GOOGLE SEARCH ON 2002 OVERDRIVE LIGHT FLASHING. OH BOY DID I WISH I KNEW THAT ALL 2002 FORD EXPLORERS ARE HAVING THIS ISSUE BEFORE I BOUGHT IT. FORD HAS PUT A SEALED TRANSMISSION IN THIS VEHICLE WHICH IS FLAT OUT DANGEROUS!! HOW CAN THEY PUT A TRANSMISSION INTO A VEHICLE THAT YOUR NOT EVEN ABLE TO CHECK YOUR FLUID LEVEL. YOUR TRANSMISSION COULD BE LOW CAUSING THE TRANSMISSION TO GO OUT, AND THE OWNER WOULD NEVER KNOW. NOT ONLY ARE THERE MASSIVE AMOUNTS OF EXPLORERS WITH THIS ISSUE, BUT WITH THE SAME EXACT ISSUE. BETWEEN 20 TO 30 MPH (GOING FROM 2ND TO 3RD) THE TRANSMISSION WILL SLIP ALLOWING THE VEHICLE RPM'S TO SOAR TO 5000 + AND THEN SLAMS INTO GEAR. IF YOU DO A INTERNET SEARCH THERE ARE THOUSANDS OF PEOPLE WITH THIS SAME EXACT ISSUE. SOME VEHICLES REPORT AS LOW AS 20,000 MILES WHEN THE TRANSMISSION FAILS. FORD SHOULD BE HELD RESPONSIBLE FOR PUTTING TRANSMISSIONS THAT ARE OBVIOUSLY FAULTY. READ THE THOUSANDS OF COMPLAINTS OUT THERE FROM THE HARD WORKING CONSUMER, AND I THINK YOU WILL AGREE. I HOPE TO HEAR BACK FROM YOU SOON ABOUT THIS ISSUE. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2008
Nov 2008

2002 FORD EXPLORER WITH 81,000 AND TRANNY IS ALREADY ON THE WAY OUT. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Nov 2008
Nov 2008

I HAVE A 2002 XLT EXPLORER WITH THE 4WD NOT WORKING. DURING MY RESEARCH ON THE INTERNET I HAVE DISCOVERED THAT WHEN THE BATTERY IS DISCONNECTED FOR REPLACEMENT THE 4X4 CM UNIT FAILS AND THE 4WD SYSTEM BECOMES INOP. FORD HAS RECOGNIZED THIS PROBLEM AND HAS UPGRADED THE MOTOROLA UNIT WITH THE END RESULT COSTING THE CONSUMER $500 FOR THE REPAIR. THIS IS A SAFETY FEATURE BECAUSE THE VEHICLE RUNS IN 4X4 AUTO ADJUSTING THE DRIVETRAIN TO WEATHER CONDITIONS OPTIMIZING THE CONTROL OF THE VEHICLE.. THIS COMPONENT REPLACEMENT SHOULD BE QUALIFIED AS A RE-CALL BY FORD AND THE COST SHOULD NOT EFFECT THE CONSUMER. THIS IS A COMMON PROBLEM WITH THE 2002 EXPLORER VEHICLES AND IS MORE SERIOUS THEN THE FIRESTONE TIRE COMPLAINT. SINCE FORD RECOGNIZES THIS DEFECTIVE MODULE THEY SHOULD PAY FOR THE REPAIR. I'M SHOCKED THAT THIS DEFECTIVE PART THAT CONTROLS THE SAFETY PERFORMANCE OF THE 2002 EXPLORES HAS NOT ALREADY REGISTERED A RECALL. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2008
Nov 2008

VEHICLE PURCHASED IN JULY OF 07 FROM DEALER WITH 75,000K. CURRENTLY HAS 86,000K, AND TRANSMISSION NEEDS REPLACED. VEHICLE BEGAN SLIPPING A MONTH AGO, AND NOW SLAMS INTO GEAR. I'M AFRAID TO TAKE IT OUT OF THE DRIVE WAY. I WENT TO THE FORD DEALER TO HAVE THE FLUIDS CHECKED, AND THEY REFUSED UNLESS I WOULD PAY FOR THE SERVICE INSPECTION. THESE TRANNY'S ARE MADE SO AS I CANNOT CHECK THEM MYSELF DUE TO THE ENCLOSED CASING. AFTER RESEARCHING, I FOUND OVER 300 INDIVIDUALS ON ONE WEB SITE WITH THE EXACT SAME PROBLEM. CALLED DEALER ABOUT SERVICE INSPECTION AND THEY WANT $100+ TO DO A DIAGNOSTIC CHECK BEFORE THEY WILL EVEN TALK ABOUT THE PROBLEMS. CONTACTED FORD MOTOR COMPANY DIRECTLY AND THEY INFORMED ME VIA EMAIL THAT THEY COOPERATE FULLY WITH THE NHTSA DURING INVESTIGATIONS AND I SHOULD TAKE MY VEHICLE TO MY LOCAL FORD DEALER TO HAVE IT SERVICED AND HAVE THEM CORRECT THE PROBLEM. THEY ALSO SUGGESTED I SHOULD DEAL DIRECTLY WITH THE SERVICE MANAGER AT THE LOCAL DEALERSHIP. I DO NOT WANT TO DEAL WITH ANYONE. I WANT FORD TO BE MADE TO TAKE RESPONSIBILITY FOR THE THOUSANDS OF INDIVIDUALS WHO PURCHASED THIS VEHICLE ON A PAYMENT PLAN AND ARE NOW STUCK WITH A LEMON THAT THEY CAN NEITHER AFFORD TO FIX OR REPLACE. I TOOK A LOAN ON THIS VEHICLE FOR OVER $10,000, AND THE FORD DEALERSHIP OFFERED ME $3000 TRADE-IN VALUE FOR IT LESS THAN A YEAR AFTER PURCHASE. WHAT DOES THAT TELL YOU ABOUT THE VEHICLE ITSELF. IF THEY KNOW IT ISN'T WORTH ANYTHING, THEY SHOULD BE MADE TO RECTIFY THE SITUATION. I AM CURRENTLY MAKING A MONTHLY PAYMENT ON A VEHICLE THAT IS NOT ABLE TO BE MOVED FROM MY DRIVE-WAY. AFTER RESEARCHING AND SPEAKING WITH OTHERS WITH THE SAME VEHICLE YEAR, MAKE AND MODEL, I HAVE NOT FOUND ONE THAT HAS NOT HAD THE SAME PROBLEMS. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2008
Nov 2008

WHEEL BEARING ON MY 2002 FORD EXPLORER IS COMPLETELY SHOT AND CAUSES VEHICLE TO LOOSE CONTROL AND SHAKE UNCONTROLLABLY. WELL SIMPLE WEAR AND TEAR AND EXTREMELY POORLY MANUFACTURED PARTS ON A 2002 FORD EXPLORER IS RESPONSIBLE FOR THE FAILURE. ON MOST VEHICLES THESE PROBLEMS DON'T OCCUR UNTIL WELL AFTER 160+ THOUSAND MILES I HAVE PERSONAL EXPERIENCE WITH THIS PROBLEM RIGHT NOW AND FROM WHAT I HAVE READ THIS IS A RECURRING PROBLEM ON ALL FORD EXPLORER BETWEEN 2002 AND 2004. I HAVE READ THAT ON SEVERAL OCCASIONS THAT THE WHEEL ON THE VEHICLE WOULD COME TO THE POINT OF FALLING OFF. AS FOR REPLACEMENT AND CORRECTION YOU COULD REPLACE ALL FOUR BEARING AND BETWEEN 8 AND 24 THOUSAND MILES THEY WOULD HAVE THE SAME PROBLEM. TYPICAL REPAIR COST RANGE FROM $500- $2500 WHICH REALLY ISN'T TOO AFFORDABLE WHEN IT OCCURS MORE THAN TWICE IN A 12 MONTH PERIOD. I ALSO READ THAT NUMEROUS PEOPLE HAVE REPORTED THE PROBLEM TO FORD AND ALL FORD SAYS SOME ONE MAY CALL YOU OR THAT ITS NOT UNDER RECALL SO WE CAN'T DO NOTHING FOR YOU. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Nov 2008
Nov 2008

REBUILT THE TRANSMISSION TWO TIMES IN 30,000 FOR THE SAME PROBLEM. O/D BAND. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2008
Nov 2008

FIRST THE CAR WOULD NOT ENGAGE INTO REVERSE OR DRIVE, THEN THERE IS A HESITATION WHEN ACCELERATING, THE O/D LIGHT COMES ON AND REVS THE ENGINE WHILE TRAVELING, SOMETIMES IT LURCHES FORWARD WHILE SITTING AT A LIGHT. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Apr 2007
Nov 2008

CAR HAD NO ACCIDENTS OR UNUSUAL USAGE. I HAD BOTH CITY AND HIGHWAY DRIVING WITH PREDOMINANTLY CITY DRIVING, NO HAULING HEAVY LOADS OR OFF ROAD DRIVING. THE SHIFT LEVER BROKE OFF AND THE ENTIRE STEERING COLUMN HAD TO BE REPLACED, CAR COULD NOT BE STARTED, GEARS ENGAGED OR MOVED AND HAD TO BE TOWED. THIS EVENT OCCURRED DURING HURRICANE EVACUATION AS WELL. AFTER RESEARCH ON THE INTERNET THERE SEEMS TO BE A LARGE NUMBER OF THE SAME (SIMILAR)COMPLAINT. IF THIS OCCURRED DURING HIGHWAY OR HIGH TRAFFIC DRIVING A SERIOUS ACCIDENT MOST LIKELY WOULD HAVE OCCURRED. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2008
Nov 2008

THE O/D OFF LIGHT CAME ON MY 2002 FORD EXPLORER 2 DAYS AGO. IT HAS 75,880 MILES ON IT.THIS SEEMS TO BE A TYPICAL PROBLEM WITH THESE VEHICLES.HOW CAN FORD MOTOR CORP NOT KNOW ABOUT THIS PROBLEM?WHO CAN AFFORD TO PAY $2600 TO $3500 FOR A TRANSMISSION REPAIR!!!!!LIKE ALWAYS THE MIDDLE CLASS GETS THE SHORT END OF THE STICK AGAIN..... *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2008
Nov 2008

2002 FORD EXPLORER TRANSMISSION GOES OUT WHILE DRIVING MAKING IT VERY DANGEROUS. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2008
Nov 2008

INDICATOR LIGHTS FLASHING ON AND OFF ,TRANSMISSION RATTLING NOISE AND FAILURE AT 99,000 MILES. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2008
Nov 2008

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE TRANSMISSION WAS FAULTY. WHILE DRIVING 25 MPH, THE TRANSMISSION BEGAN MAKING A ROARING NOISE. THE VEHICLE WOULD JERK BADLY IN TRAFFIC AND THE CONTACT WOULD LOSE CONTROL. HE CALLED THE LOCAL FORD DEALER AND THEY STATED THAT THE REPAIR WOULD COST $5,000 BECAUSE THE WARRANTY EXPIRED. FORD ALSO STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. HE TOOK THE VEHICLE TO A TRANSMISSION SPECIALIST TO HAVE IT REBUILT FOR $3,100. THE SPECIALIST STATED THAT IMPERIAL PARTS DID NOT MANUFACTURE THE TRANSMISSION CORRECTLY. THE CURRENT AND FAILURE MILEAGES WERE 97,000.

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2007
Nov 2008

PLACING VEHICLE FROM PARK TO DRIVE WANTS TO ACCELERATE ON ITS OWN. WHEN PLACING BACK INTO PARK IT IS HESITANT. THIS REALLY SCARES ME, I HAVE TO PARK A BIT FROM THE CAR IN FRONT OF ME , TO MAKE SURE I DON'T HIT IT. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2007
Nov 2008

O/D LIGHT FLASHING, TRANSMISSION SLIPPING. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2008
Nov 2008

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 50 MPH, THE CONTACT HEARD A LOUD NOISE FROM WHAT SHE BELIEVED TO BE THE MIDDLE OF THE VEHICLE. SHE PARKED THE VEHICLE FOR A WHILE AND THEN RESTARTED THE ENGINE. THE NOISE WENT FROM A LOUD HUMMING NOISE TO A LOUD WHISTLING NOISE. THE VEHICLE BECAME DIFFICULT TO STEER, AND BEGAN TO PULL. THE CONTACT PULLED OVER AND REALIZED THAT THE REAR AXLE ON THE PASSENGER SIDE FAILED. THE VEHICLE WAS TOWED TO HER RESIDENCE BECAUSE SHE COULD NOT AFFORD THE REPAIR. FORD WAS NOT NOTIFIED. THERE WERE NO RECALLS AVAILABLE AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 80,000.

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2008
Oct 2008

WAS DRIVING AND TRANSMISSION WOULD NOT SHIFT GEARS. O/D LIGHTS STARTED TO BLINK. VEHICLE WOULD NOT GO ANYMORE THEN 5 MPH. WAS TAKEN HOME AND RESEARCH WAS DONE AND FOUND MANY PEOPLE WITH THE SAME COMPLAINT. TRANSMISSION PROBLEMS. VEHICLE WAS TAKEN TO AAMCO AND TRANSMISSION WAS REPAIRED AT A COST OF $2748.69. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2008
Oct 2008

TRANSMISSION STARTED TO SLAM INTO GEAR. TRANSMISSION FAILURE. HAD TO HAVE A COMPLETE REBUILD/OVERHAUL OF TRANSMISSION. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2008
Oct 2008

REAR DIFFERENTIAL. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2006
Oct 2008

TRANSMISSION SLIPPED GEARS AND "CHECK TRANSMISSION" MESSAGE CAME UP ON DASH. BOLT WAS LOOSE INSIDE OF THE TRANSMISSION AND PIECES OF METAL THROUGHOUT. THIS LED TO FULL TRANSMISSION REPLACEMENT AND CLOSE TO $3500 IN REPAIR BILLS AT 64K MILES. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2008

Trend Over Time

Complaints by year

Quick Summary

The 2002 Ford Explorer has 1,284 Power Train complaints on file. 21 crashes have been reported. Review the timeline above for detailed owner experiences.