2012 Ford Explorer UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
EXHAUST FUMES IN CABIN. ON A COUPLE OF OCCASIONS, AN ODOR SIMILAR TO A ROTTEN EGG SMELL HAS ENTERED THE CABIN AREA WHILE DRIVING. NOT QUITE SURE AT THIS TIME IF I WAS ACCELERATING OR IF THE AC WAS ON THE RECIRCULATION/FRESH AIR MODE WHEN THE SMELL ENTERED. I AM CONCERNED ABOUT CO2 EXPOSURE TO MY FAMILY.
LEAKING EXHAUST I HAVE BEEN TESTED AND HAVE HIGH LEVELS OF CARBON DIOXIDE IN MY BLOOD I NOW HAVE A BATTERY OPERATED CARBON DIOXIDE TESTER IN MY VEHICLE. I PRAY THIS PROTECTS ME. I WAS SO FATIGUED LAST SUMMER, I WENT STRAIGHT TO BED AFTER WORK. NOW I FINALLY KNOW WHY!
DRIVING AT 60 MPH ORANGE LIGHT OF DEATH CAME ON AND COMPLETELY LOST POWER STEERING AND SPEED . CAR ENTERED A LIMP HOME MODE I LET IT COME TO A STOP ON SIDE OF ROAD AND IT WAS SHAKING. I RESTARTED AND DROVE ON TO WORK, IT WORKED FINE.. LUCKILY NOONE WAS AROUND ME..THIS IS EXTREMELY DANGEROUS FOR ME AND MY KIDS. THIS IS 3RD TIME IT HAPPENED... READING POSTS ITS DEFINITELY THE ELECTRONIC THROTTLE BODY THAT IS CHEAPLY MADE..THE FUSION, ESCAPE, ETC HAVE HAD AN RECALL FOR THIS...BUT NOT THE EXPLORER..PLEASE PRAY FOR MY FAMILY.
WHEN EXCELERATING ON OPEN ROAD SMELLING FUMES COMING THROUGH AIR CONDITION VENTS , AC ON! MORE RPMS THAN SLOW SPEED!
EXHAUST LEAKING INTO PASSENGER CABIN ON ACCELERATION, NORMAL HIGHWAY SPEED AND WHEN A/C IS ON. STRONG SMELL OF EXHAUST DAILY. PURCHASED BATTERY POWERED CO DETECTOR AND IT HAS GONE OFF SEVERAL TIMES IN THE CABIN OF THE VEHICLE. WE HAVE TAKEN THE CAR TO THE FORD DEALER IN CUMMING , GA SEVERAL TIMES, BUT EACH TIME HAVE BEEN TOLD THERE ARE NO ISSUES. IT IS MY DAILY DRIVER AND I HAVE BEEN DIAGNOSED WITH SEVERAL HEALTH PROBLEMS SINCE PURCHASING THIS CAR. MY HUSBAND SUFFERS HEADACHES WHEN HE DRIVES IT. WE NOTICED THE PROBLEM A FEW DAYS AFTER THE PURCHASE OF THE 2012 MODEL IN SEPTEMBER OF 2011. WE HAVE STILL NOT BEEN ABLE TO GET A RESOLUTION.
ABOUT A YEAR AGO I BOUGHT 2012 FORD EXPLORER XLT WITH A 2.0 FOUR CYLINDER ECO BOOST ENGINE FROM A DEALER IN AKRON OHIO. I LIVE IN ROCHESTER, NY. DURING THE FIRST WINTER MONTHS I HAD THE CAR, WHEN I HAD THE HEAT ON I NOTICED A STRONG EXHAUST SMELL IN THE CABIN. AT FIRST I THOUGHT I WAS CRAZY BECAUSE THE CAR WAS IN SUCH GREAT SHAPE, BUT THE MORE PASSENGERS WOULD SAY THE SAME THING I STARTED TO REALIZE IT WAS A REAL ISSUE. I DID SOME SEARCHING ONLINE AND SEE THAT OTHER PEOPLE HAVE THE SAME ISSUE. WHEN I HAVE THE HEAT ON AND I PUT THE CIRCULATION IN RECYCLE MODE, IT SEEMS TO SUBSIDE THE PROBLEM A LITTLE, BUT THEN THE RECYCLE MODE SHUTS OFF AND GOES INTO FRESH AIR MODE AUTOMATICALLY AGAIN I GET BLASTED AGAIN WITH THESE HORRIBLE FUMES. THIS HAPPENS ABOUT EVERY 5 MINUTES WHILE I AM DRIVING AND I HAVE TO KEEP HITTING RECYCLE AND OPENING UP THE WINDOWS WHILE I AM DRIVING TO AIR OUT THE FUMES. WHEN I AM MOVING AT 50 OR MORE IT DOES NOT SEEM TO BE AN ISSUE, I DON'T KNOW WHY, BUT WHEN I COME TO A STOP IT IS BAD, EXHAUST FUMES SPEW INTO THE CABIN. I GET HEADACHES ALL THE TIME WHILE DRIVING. I AM AFRAID TO TAKE MY KIDS IN THE CAR BECAUSE OF THIS ISSUE. IF I START THE CAR FIRST THING IN THE MORNING AND I FORGOT TO TURN THE HEAT OFF THE NIGHT BEFORE, THE HEATER KICKS IN WHEN I START IT AND IT IS BAD. THIS MORNING IT SNOWED HERE IN ROCHESTER SO I WENT OUT AND STARTED THE CAR AND LET IT WARM UP FOR 5 MINUTES, WHEN I CAME OUT IT SMELLED SO BAD I COULDN'T EVEN GET IN. I HAD TO ROLLS DOWN THE WINDOWS AND LET IT AIR OUT, AND EVEN THEN WHEN I CAME TO WORK TODAY I HAVE HAD A HEADACHE ALL DAY AND I SMELL LIKE AN EXHAUST STACK. PLEASE HELP ME. I LOVE THE CAR, EXCEPT FOR THE FUMES ISSUE.
EXHAUST FUMES IN CAB UPON EXCELLERATION, BEEN TO DEALER MULTIPLE TIMES , STILL HAVE PROBLEM . HAVE BOUGHT CARBON MONOXIDE TESTER TO ALARM US IF LEVEL GETS TO HIGH. FORD SEEMS TO THINK ALL'S WELL . NOT!!!!!!!!!!!! 2012 FORD EXPLORER.
EXHAUST SMELL ENTERING CABIN DURING MILD ACCELERATION, MANY TIMES, EASILY REPEATABLE. DEALER INSTRUCTED ME TO NOT TO COMPLETE THE MOST RECENT UP TO DATE TSB, AS IT WAS NOT GUARANTEED TO WORK IN 2015. SO WE WAIT TO SEE IF THERE IS A BETTER REPAIR.
SOY DE PANAMA Y TENGO EL MISMO PROBLEMA QUE DICE LOS OTROS PROPIETARIO, YA ME REALIZARON DOS CAMBIO Y AUN ASI EL OLOR ES FUERTE. TENGO TAMBIEN AMIGOS QUE TIENE LO MISMO PROBLEMA DESDE QUE LA COMPRO
STRONG EXHAUST SMELL INSIDE CABIN WHEN ACCELERATING. VEHICLE HAD ABOUT 65000 MILES. MY SPEED WAS FROM 0MPH TO 65 MPH.
EXHAUST IS GETTING INTO THE CABIN OF THE CAR THROUGH THE A/C. ON SEVERAL OCCASIONS, INCLUDING 7/30, I WILL START THE CAR AND IMMEDIATELY THERE ARE FUMES COMING FROM THE A/C. WHILE DRIVING ON 7/30 WE EXPERIENCED THIS SMELL AND EXPERIENCED HEADACHES WHILE DRIVING. ALSO, THE SMELL IS OVERPOWERING WHEN STANDING OUTSIDE OF THE RUNNING VEHICLE. MORE THAN ANY OTHER CAR I HAVE OWNED.
I WAS DRIVING MY 2012 FORD EXPLORER AT A REDUCED SPEED, APPROACHING AN UNPROTECTED LEFT TURN ON GREEN WHEN MY CAR SUDDENLY JERKED AND SPUTTERED AND LOST SPEED TRIGGERING THE WRENCH ICON TO LIGHT UP ON MY PANEL. I WAS APPLYING GAS TO COMPLETE THE INTERSECTION WITH NO ACCELERATION. I CRAWLED THROUGH THE INTERSECTION AS MY CAR CONTINUED TO LOSE POWER AND IDLE LOUDLY AND SPUTTER. I WAS BARELY ABLE TO GET OFF THE ROAD AND HAD THIS BEEN A BUSIER TIME OF THE MORNING COULD HAVE BEEN IN A SIDE IMPACT CRASH. THE SERVICE CENTER CLEANED THE THROTTLE BODY AND THE PROBLEM APPEARED TO BE SOLVED UNTIL ALMOST A YEAR LATER 9/25/2015, AS I HAD JUST SHIFTED FROM REVERSE TO DRIVE AND AS I ACCELERATED AND BEGAN DRIVING, MY CAR SUDDENLY SPUTTERED AND WENT INTO THE SAME STALL DESCRIBED ABOVE. I APPLIED GAS AND TRIED TO ACCELERATE WITH NO SUCCESS. THE WRENCH LIGHT CAME ON AGAIN. I WAS TOLD TO TURN IT OFF AND THEN BACK ON WHICH ALLOWED ME TO DRIVE IT WITH CAUTION, TO THE SERVICE CENTER. AFTER DIAGNOSIS AT MY LOCAL SERVICE CENTER, IT WAS DETERMINED THAT THE ELECTRONIC THROTTLE BODY IS WORN OUT AND NEEDS REPLACED. MY VEHICLE ISN'T EVEN 5 YEARS OLD. THIS IS VERY PERPLEXING. THE INCIDENTS ARE UNSETTLING AND SHOULD IT HAPPEN ON A BUSY ROADWAY OR WHILE ACCELERATING TO MAKE TURNS OR PASS A PERSON IS AT A GREAT RISK OF BEING INJURED OR KILLED.
WE OUR PURCHASED THIS VEHICLE FROM A LOCAL FORD DEALER. OVERALL WE LOVED THE VEHICLE UNTIL WE REALIZED THIS SUV WAS NOT 4 WHEEL OR ALL WHEEL IT WAS JUST A REGULAR VEHICLE. IT HAS 20" INCH WHEELS AND WE CANNOT FIND ALL SEASON TIRES TO FIT THIS VEHICLE. IT WAS THE SCARIEST WINTER OF OUR LIVES!! WE TAKE SMALL CHILDREN TO AND FROM SCHOOL(MENNONITE) AND ALSO HAVE TWO MENTALLY CHALLENGED FOLKS WHO LIVE WITH US AND HAVE TO TRANSPORT THEM TO DR'S APPT FROM TIME TO TIME. WHY ON EARTH WOULD A VEHICLE LIKE THIS BE ORDERED TO BE SOLD IN THIS REGION EQUIPPED WITH THE TIRES IT HAD ON IT. ITS EXTREMELY DANGEROUS IN WINTER CONDITIONS. WE'RE IN OUR LATE 60'S. AND HAD TO LITERALLY PUSH THIS VEHICLE OUT OF OUR DRIVEWAY IN NOTHING BUT A DUSTING OF SNOW!!! ANY TIRE DEALER WE TRIED TO GET TIRES FROM WERE IN TOTAL DISBELIEF THAT ITS AN SUV TYPE VEHICLE WITH NO EXTRA DRIVE CAPABILITIES AND THEY CANNOT FIND TIRES FOR THE 20" RIMS.
WHILE DRIVING TO WORK, EXHAUST FUMES IN MY CAR NEARLY PUT ME TO SLEEP. I TOOK IT TO MY FORD DEALERSHIP TO FIND THE PROBLEM, AND LEARNED THAT FORD HAS A SERVICE BULLETIN TO CORRECT THIS ISSUE, SO THEY HAVE BEEN AWARE OF THIS PROBLEM. THIS SHOULD HAVE BEEN A SAFETY RELATED RECALL, BUT INSTEAD I MUST PAY $885.00 TO REPAIR THIS KNOWN SAFETY ISSUE.
AFTER NUMEROUS TRIPS TO THE DEALER TO COMPLAIN ABOUT THE WAY THIS CAR WAS DRIVING MY CAR FINALLY FAILED ON AND COMPLETELY SHIFT ITSELF OFF IN THE MIDDLE OF AN INTERSECTION WHILE MAKING A LEFT TURN. I COULD NOT STEER OR ACCELERATE. I COASTED TO THE SHOULDER. TOOK THE CAR TO THE DEALER AND THEY FINALLY SAID IT WAS THE THROTTLE BODY STICKING AND REPLACED IT. LUCKILY IT WAS UNDER WARRANTY. MY PRIOR VISITS I WAS TOLD THAT THE COMPUTER SOFTWARE NEEDED TO BE UPDATED AND THAT MAYBE THE GAS I WAS PUTTING INTO THE CAR HAD TO MUCH ETHANOL. *TR
OWN 2012 FORD EXPLORER,BOUGHT NEW AND A CONTRIBUTING FACTOR WAS THAT IT HAD TOW PKG. ON IT. HAD OCCASION TO USE THE TOW AND CHECKED LOCAL U-HAUL AND THEY REFUSED TO RENT A TRAILER TO ME. WAS TOLD CO. POLICY FORBID RENTAL TO ANYONE DRIVING AN EXPLORER. I WAS TOTALLY SPEECHLESS AND EVEN CALLED TWO OTHER RENTALS AND WAS REFUSED. SAID TOO MANY ACCIDENTS WITH SWAY AND ROLL-OVER. AFTER RESEARCH ON LINE I HAVE FOUND IT IS TRUE..SO NOW I OWN A VEHICLE WITH TOW ON IT,AND UNLESS I AM WILLING TO SPEND SEVERAL THOUSAND TO BUY MY OWN TRAILER, IT IS TOTALLY USELESS!WONDERING HOW FORD MOTORS IS ALLOWED TO SELL THESE VEHICLES WITH THIS SAFETY ISSUE. I CONTACTED THEM AND GOT NOWHERE. SO GUESS I'M STUCK,HOWEVER, COME NEW VEHICLE TIME THERE WILL NOT BE AN EXPLORER IN MY DRIVE. SHAME ON YOU FORD. *TR
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2012 Ford Explorer has 66 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.