160 complaints reported

2014 Ford Explorer Engine

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
160
Crashes
0
Fires
1
Injuries
1

Complaint Timeline

Chronological view of owner reports

Oct 2016

UNSAFE C02 LEVELS IN CABIN ,BAD ODORS,WHILE DRIVING VEHICLE WHILE A/C ON. *TR

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2016
Oct 2016

WHEN THE VEHICLE IS ACCELERATED,A VERY STRONG ODOR OF EXHAUST COMES FROM THE AIR CONDITIONER. I HAD A REPRESENTATIVE WITH ME AND THEY NOTICED THE ODOR TOO. THIS HAPPENS NO MATTER WHAT ROAD YOU ARE DRIVING ON. *TR

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2016
Oct 2016

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 10 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE SERVICE ENGINE AND TERRAIN MANAGEMENT SYSTEM FAULT WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE HESITATED TO SHIFT PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. ..UPDATED 11/17/16 *BF CONSUMER STATED PALM BAY FORD SERVICE DEPARTMENT INSTALLED A DEFECTIVE THROTTLE BODY IN HIS VEHICLE AGAINST CONSUMERS PROTEST. CONSUMER EXPRESSED CONCERNS REPEATEDLY THAT WITHOUT A DESIGN CHANGE TO THE THROTTLE BODY, IT WOULD FAIL AGAIN, WHICH IT DID. UPDATED 9/5/19*JB

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2016
Oct 2016

EXHAUST SMELL IN MAIN CABIN WHEN RPMS EXCEED 3200. HAPPENS MOST COMMONLY WHEN CLIMBING A STEEP GRADE OR ACCELERATING ONTO A FREEWAY TO MERGE WITH TRAFFIC. THIS HAS BEEN OCCURRING FOR PAST TWO YEARS OR SO, IT CAN SMELL LIKE EXHAUST, BURNING HAIR, ETC. COMPLAINTS TO DEALER ARE GIVEN A CURSORY EXPLANATION OF EXCESS FUEL, IT IS NORMAL AND NOTHING CAN BE DONE. I'VE OWNED MANY VEHICLES OVER THE YEARS AND NEVER EXPERIENCED THIS. THIS HAPPENS EVERY TIME THERE IS A HIGHER LEVEL OF ACCELERATION OR RPMS EXCEEDING 3200.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2016
Sep 2016

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHEN THE AIR CONDITIONER CIRCULATION MODE WAS ACTIVATED OR WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, EXHAUST FUMES EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,900. THE VIN WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2015
Sep 2016

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO RUN AFTER THE IGNITION WAS TURNED OFF. THE FAILURE RECURRED AND DRAINED THE BATTERY. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2016
Aug 2016

PROBLEM WITH GAS LEAK GO TO THE INTERIOR OF THE CARD.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2015
Aug 2016

I HAVE FREQUENTLY EXPERIENCED A STRONG SMELL OF EXHAUST AND/OR BURNING OIL IN THE PASSENGER COMPARTMENT. THIS OFTEN OCCURS WHEN THE A/C IS RUNNING AND/OR UNDER HEAVY ACCELERATION OR CLIMBING STEEP GRADES. I HAD MENTIONED THIS A FEW TIMES TO 2 LOCAL FORD DEALERSHIPS AND WAS ADVISED BY ONE THAT THEY ARE AWARE OF POSSIBLE ISSUES INVOLVING A CHEMICAL OR "PROPANE" SMELL, BUT NOT EXHAUST FUMES. THE OTHER HAD NO KNOWLEDGE THAT THIS WAS A FREQUENT OCCURRENCE.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2016
Jun 2016

WHILE DRIVING OUR 2014 FORD EXPLORER XLT, WE HAVE NOTICED A STRONG GAS ODOR INSIDE THE VEHICLE. THIS OCCURS WHEN THE AIR CONDITIONING IS IN RECIRCULATION MODE WHILE DRIVING AND IDLING AT A STOPLIGHT. THIS HAS HAPPENED INTERMITTENLTY DURING THE PAST YEAR.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2016
Jun 2016

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS OR WHEN THE AIR CONDITIONER WAS ACTIVATED IN RECIRCULATION MODE, THE CONTACT NOTICED EXHAUST FUMES IN THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 16,000.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Mar 2014
Jun 2016

WHEN ACCELERATING TO PASS ANOTHER VEHICLE, THE CAB OF MY VEHICLE FILLS WITH EXHAUST FUMES. THIS VEHICLE HAS BEEN BROUGHT TO THE DEALERSHIP FOR SERVICE REGARDING THIS ISSUE. THE DEALERSHIP WAS UNABLE TO SOLVE THE PROBLEM. THEY ALSO CLAIM THAT FORD DOES NOT KNOW HOW TO SOLVE THIS PROBLEM. I WAS ONLY TOLD TO KEEP CHECKING BACK WITH THEM TO SEE IF A SOLUTION TO THIS ISSUE HAS BECOME AVAILABLE.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2014
May 2016

EVERY TIME YOU STEP ON THE GAS A LITTLE MORE THAN NORMAL, IE GOING UP A HILL AND GETTING UP TO SPEED, THE INTERIOR OF THE CAR FILLS UP WITH EXHAUST/ BURNING OIL SMELL AND IS QUITE DISORIENTING. I DONT KNOW IF THERE IS AN AREA THAT DOES NOT HAVE A FILTER OR IF IT SO POTENT THAT THE CABIN AIR FILTER CANT FILTER IT ALL OUT.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2016
May 2016

I MAY HAVE ALREADY COMPLAINED, BUT THIS CAN UPDATE THAT. WHEN PULLING A LONG GRADE AND THE VEHICLE HAS DOWNSHIFTED,3500 OR MORE RPM AND ABOUT 65 MPH UNDER LOAD, I SMELL SULFUR IN THE CABIN. IT SEEMS TO BE WORSE WHEN THE COVERS FOR MY MOON ROOF AND SUN ROOF ARE RETRACTED. IT HAS BEEN IN TO A DEALER 4 TIMES NOW, SO I HAVE LOST A MONTH OF USE. THE LAST RETURN WAS ON FRIDAY 1 JULY. I HAVE NOT HAD A CHANCE TO TAKE IT TO A LOCAL MOUNTAIN THAT MAKES IT SMELL. FORD KEEPS WORKING ON THE BACK END, THE EXHAUST THERE HAS ALMOST NO SMELL. I TOLD THE DEALER THE SULFUR SMELL COMES FORM EXHAUST THAT IS ESCAPING FROM THE ENGINE UP TO THE BACK OF THE CATALYTIC CONVERTERS. THERE ARE TWO TURBOS ON THIS VEHICLE AND I BELIEVE TWO SEPARATE EXHAUST PATHS. SOMEWHERE UP FRONT THERE IS A LEAK THAT STINKS. THANK YOU *TR

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2016
Oct 2015

EXPERIENCING VERY STRONG EXHAUST / SULFUR SMELL IN CABIN AREA UPON MEDIUM TO HARD ACCELERATION. BOUGHT CAR IN SPRING OF 2014 AND NOTICED IT WITHIN THE FIRST MONTH OR TWO. AT FIRST I THOUGHT IT MIGHT HAVE BEEN A CAR IN FRONT OF ME, BUT THAT IS NOT THE CASE AS I HAVE EXPERIENCED THIS NUMEROUS TIMES THIS WITH NO ONE ELSE ON THE ROAD. IT OCCURS WHEN YOU PASS SOMEONE OR GO UP A STEEP INCLINE. WHEN TOWING MY BOAT THE SMELL IS UNBEARABLE AND YOU HAVE TO HAVE THE WINDOWS ROLLED DOWN, BUT EVEN WITH THAT IT TAKES A LONG TIME TO GET THE SMELL OUT OF THE CABIN. SITUATION OCCURS WITH THE FRESH AIR VENTS ON AND/OR THE RECIRC AIR ON ' VENT SETTING DOESN'T MATTER. I'VE BEEN PUTTING OFF GETTING THIS LOOKED AT SINCE IT SOUNDS LIKE THERE IS NO DEFINITIVE FIX, BUT SINCE THE CAR NOW HAS 29,000 MILES ON IT, I WANT IT TO GET CHECKED OUT BEFORE WARRANTY IS UP. IT IS ALARMING THAT WITH ALL THE COMPLAINTS FOR THIS HAZARDOUS/DEADLY SITUATION THAT THERE HAS NOT BEEN A RECALL FOR A BETTER FIX THAN THE TSB.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2015
Apr 2015

THE EXHAUST SEEMS TO BE ENTERING THE CABIN THROUGH THE AC VENTS. WE TOOK THIS BACK TO FORD AS WE BOUGHT IT NEW AND THEY STATED AT FIRST IT WAS JUST STICKERS BURNING OFF. THEN I TOOK IT BACK AGAIN AND MADE A MANAGER TO RIDE WITH ME. HE STATED IT WAS NOT NORMAL AND WE LEFT IT THERE. THEY STATED THEY REPLACED SOME PARTS A REROUTED SOMETHING. SEEMED TO BE VERY CONFUSED ON WHAT THEY DID. THE SMELL NEVER REALLY WENT AWAY AND NOT THAT IT HAS 20,000 MILES SEEMS TO BE GETTING WORST. MY WIFE IS PREGNANT NOW AND ITS HER DAILY DRIVER. I WOULD JUST TAKE IT BACK AND TRADE IT IN BUT I WILL LOSE SO MUCH IN TRADE!! I JUST THINK THIS IS VERY DANGEROUS AND I AM WORRIED FOR MY WIFE AND FUTURE BABY. *TR

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2013
Jan 2015

A SULFUR SMELLING STENCH COMING THROUGH THE VENTILATION SYSTEM WHEN DRIVING OVER A HIGH RPM RATE. THE SMELL ENTERS THE CABIN EVEN WITH THE AC TURNED ON AND ALSO WHEN RECIRCULATION IS TURNED ON. I HAVE REPORTED TO THE DEALER AND THEY FOUND NOTHING WRONG. *TR

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2014
Dec 2014

UPON HARD ACCELERATION MY 2014 FORD EXPLORER HAS EXHAUST FUMES ENTER INTO THE VEHICLE. I TESTED WITH BOTH THE AC ON RECIRC AND RECIRC OFF AND IT HAPPENS EITHER WAY. I HAVE ALREADY HAD THE VEHICLE IN THE FORD SHOP WITH THIS PROBLEM AND A TSB WAS PERFORMED WITH NO IMPROVEMENTS. *JS

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2014
Nov 2014

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 35 MPH, THE CONTACT SMELLED AN ABNORMAL SCENT INSIDE THE VEHICLE FROM THE EXHAUST. THE ENGINE RPMS REACHED 3,500. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. DURING THE FIRST REPAIR, THE ENTIRE SEAL ON THE REAR HATCH DOOR AND DRAIN WAS REPAIRED. DURING THE SECOND REPAIR, THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT STATED HE NOW SUFFERS FROM HEADACHES CONTRIBUTED FROM FUMES INHALED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 450.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Mar 2014
Nov 2014

MY 2014 FORD EXPLORER WAS PURCHASED OFF THE SHOW ROOM FLOOR WITH NO TEST DRIVE. MY NORMAL DAILY DRIVE CONSIST OF 2 LANE SIDE ROADS. ON THE WEEKEND MY FAMILY AND I WILL TAKE THE INTERSTATE ROUTES. IN EARLY MARCH AS WE BEGAN OUR TRIP AND I ACCELERATED ONTO THE INTERSTATE THERE WAS A VERY HEAVY EXHAUST ODOR. THE ODOR WAS THICK ENOUGH THAT WE HAD TO LOWER EACH OF OUR WINDOWS. WE THOUGHT IT WAS STRANGE BUT PERHAPS JUST A ONE TIME OCCURRENCE BUT THAT WASN'T THE CASE. THE PROBLEM IS OCCURRING DURING HEAVY ACCELERATION ONLY, WITH NO AIR, WITH THE AIR CONDITIONING OR WITH THE HEAT ON. I HAVE TAKEN MY VEHICLE TO FORD 3 TIMES SINCE AUGUST 2014 FOR A TOTAL OF 26 DAYS IN THE SHOP IN HOPES OF GETTING THIS REPAIRED WITH NO LUCK. I DID HAVE A CASE OPEN WITH FORD CASE# [XXX] AND WAS TOLD LAST WEEK (11/13/14) BY CUSTOMER SERVICE PERSON "[XXX]" THAT MY CASE HAD BEEN CLOSED, REASON; "THE ODOR I AM EXPERIENCING IS NORMAL" I WAS NOT NOTIFIED BY FORD THAT THE CASE WAS BEING CLOSED NOR WAS THE DEALER WHERE I PURCHASED THE VEHICLE. I PLACED A CARBON MONOXIDE DETECTOR IN MY VEHICLE AND AFTER 3 TO 4 DAYS ON 11/01/14 RECEIVED A WARNING TO MOVE TO CLEAN AIR! MY VEHICLE IS UNDER FULL WARRANTY HOWEVER THAT IS USELESS AT THIS POINT. ON 11/15/14 I HAD TO TAKE A 6 HOUR ROUND TRIP WITH MY MOTHER, STEP FATHER AND MOTHER-IN-LAW WE HAD TO LOWER WITH WINDOW NO LESS THAN 8 TIMES DURING THE TRAVEL AND MY MOTHER HAD A VERY SICK HEADACHE AFTER THE TRIP. THIS PROBLEM IS REAL AND I HOPE YOU WILL GIVE IT THE TIME AND ATTENTION NEEDED TO MAKE SURE OTHER PEOPLE LIKE MYSELF AREN'T JUST BRUSHED OFF BY FORD. FORD HAS MY MONEY PAID IN FULL FOR A VEHICLE I AM FORCED TO DRIVE DAILY BECAUSE I HAVE NO OTHER TRANSPORTATION. AND YOU ASK DO I ALSO HAVE HEADACHES YES AND THEY ARE VERY REAL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2014
Oct 2014

I HAVE EXPERIENCED A BURNING SMELL ENTERING THE CABIN AREA WHEN ACCELERATING TO PASS A VEHICLE AND WHEN CLIMBING A HILL. ALSO HAVE HAD A "SOUR" SMELL LIKE SOURED CLOTHING FROM AC WHEN I START MY VEHICLE. I DID ASK A SERVICE MANAGER ABOUT THE "SOUR" SMELL AND HE SAID HE NEVER HEARD OF IT, NOT A BIG HELP. *TR

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2013
Sep 2014

WHILE DRIVING ON THE FREEWAY I NEEDED TO ACCELERATE TO PASS A VEHICLE AND WHEN I DID A EXHAUST SMELL ENTERED THE CAB IT TOOK ABOUT 5-10 SECONDS AFTER ACCELERATING OVER 3500 RPMS. I HAVE TESTED THIS AGAIN AND AGAIN AND IT HAPPENS EVERY TIME UNDER THESE CONDITIONS. SITTING STILL THERE IS NO EFFECT AT ALL. FIVE STAR FORD OF PLANO TEXAS HAS TRIED A "TSB" THAT WAS ISSUED TO INSTALL A VENT ADJUSTMENT. THEY ALSO CHANGED OUT THE CABIN FILTER. STILL NO LUCK. THANK YOU *TR

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2014
Sep 2014

TEST DROVE BRAND NEW 2014 EXPLORER WITH 3.5L ECOBOOST TURBO ENGINE. UPON HARD ACCELERATION, THE VEHICLE CABIN EXPERIENCES A STRONG EXHAUST SMELL THAT IS IRRITATING TO THE EYES AND LUNGS. I DECIDED AGAINST PURCHASING THE VEHICLE FOR THIS REASON. *TR

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2014
Aug 2014

EXHAUST FUMES ARE ENTERING THE VEHICLE WHEN THE CLIMATE CONTROL SYSTEM IS OPERATING. THESE FUMES ARE COMING FROM THE VEHICLE ITSELF AND NOT FROM OUTSIDE SOURCES. THE FUMES ARE WORSE WHEN THE RECIRCULATE OPTION IS OPERATING. HIGHWAY SPEEDS AND/OR MEDIUM ACCELERATION PRODUCE THE STRONGEST FUMES. HEADACHES AND NAUSEA INFLICTED ON VEHICLE OCCUPANTS. VEHICLE WAS SERVICED BY FORD, PRESENTED AS REPAIRED AND STATED TO HAVE PASSED A TEST FOR EXHAUST FUMES. VEHICLE STILL PRESENTS EXHAUST FUMES INSIDE THE VEHICLE. AFTER RESEARCHING THIS ISSUE, IT BECAME APPARENT THAT FORD AND THE NHTSA HAVE KNOWN OF THIS PROBLEM: CARBON MONOXIDE EXPOSURE AND HEALTH ISSUES SHOULD NOT BE REGULATED TO SECONDARY STATUS BY FORD NOR THE NHTSA. *TR

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2014
Aug 2014

STRONG EXHAUST ODOR ON ACCELERATION. *TR

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Apr 2014
Jul 2014

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 70 MPH, EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE THROUGH THE AIR CONDITIONING VENTS. THE EXHAUST FUMES WERE THE STRONGEST AT 60 MPH OR HIGHER. THE CONTACT HAD TO REDUCE THE VEHICLE'S SPEED AND OPEN ALL OF THE WINDOWS IN ORDER TO RELEASE THE FUMES. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 600. UPDATED 10/03/14*LJ UPDATED 3/10/15 *JS

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Dec 2013

Trend Over Time

Complaints by year

Quick Summary

The 2014 Ford Explorer has 160 Engine complaints on file. Review the timeline above for detailed owner experiences.