2014 Ford Explorer Suspension

WE RECEIVED A RECALL LETTER CONCERNING THE REAR SUSPENSION TOE LINK. I HAVE NOT DRIVEN THIS VEHICLE SINCE RECEIVING THE LETTER. I DO NOT FEEL SAFE IN DRIVING A VEHICLE. WHEN CAN WE EXPECT A SOLUTION TO A FIX FOR THIS VEHICLE? IT IS VERY DISCOURAGING MAKING PAYMENTS ON A VEHICLE AND NOT FEEL SAFE IN DRIVING IT. THANK YOU FOR YOUR TIME. *TR

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/19/16*LJ UPDATED 11/03/16.*JB

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECENTLY HAD TO REPLACE A FAILED POWER STEERING ISSUE, AND I AM READING THAT MANY OTHERS ARE HAVING THE SAME ISSUE. FORD HAS INDICATED THAT MY VEHICLE IS NOT CURRENTLY UNDER A RECALL, BUT OBVIOUSLY IT IS EFFECTING MORE VEHICLES THAN JUST THE ONES THEY HAVE RECALLED. MY VEHICLE LOST THE ABILITY TO STEER ON THE FREEWAY, PUTTING MYSELF AND MY CHILDRENS' LIVES AT RISK. THIS IS DISGRACEFUL THAT FORD WILL NOT RECOGNIZE THIS ISSUE FOR MORE THAN JUST THE SELECTED VEHICLES.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/05/16*LJ UPDATED 09/29/16.*JB

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A MANUFACTURER RECALL ON THE SUSPENSION. THERE WAS NO PERMANENT REPAIR SOLUTION YET AND THE PART WAS NOT AVAILABLE FOR THE SUSPENSION RECALL. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION). THE MANUFACTURER WAS UNABLE TO PROVIDE A REPAIR SOLUTION TO REFER THE CONTACT TO THE DEALER FOR INSPECTION AND REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

STILL WAITING FOR PARTS FOR THIS RECALL WHICH WAS ISSUED IN APRIL. THIS IS REALLY RIDICULOUS CONSIDERING THE VEHICLE IS NOT SAFE TO DRIVE.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED A MANUFACTURER'S RECALL PERTAINING TO NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION). THE DEALER WAS UNABLE TO SUPPLY THE PARTS WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V248000 (SUSPENSION). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE LOWER CONTROL ARM FRACTURED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. NO FURTHER DETAILS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,500.

ON SEPTEMBER 17, 2015 PICKED MY DAUGHTER UP FROM SWIM PRACTICE AT 5:50 PM THEN WE WENT TO PICK HER FRIEND UP AND WENT ON 220 TOWARDS MILL HALL TO DROP THEM OFF AT A FOOTBALL GAME, WHILE ON HIGH WAY SMELLED AN AWFUL SMELL, THOUGHT IT WAS CAR IN FRONT OF ME, WE PROCEEDED TO MILL HALL EXIT WHERE WE GOT OFF AND TOOK THEM TO CENTRAL MOUNTAIN MIDDLE SCHOOL DROPPED THEM OFF TO A FOOTBALL GAME AND PROCEEDED THROUGH PARKING LOT WHICH IS 5 MPH OR LESS AND AT APPROXIMATELY 6:16 PM MY CAR LOCKED UP SKIDDED OVER TO CURB AND HIT THAT A COUPLE TIMES AND THEN ACROSS THE PARKING LOT WHERE IT STOPPED HALF IN MIDDLE OF ROAD. I WAITED 4 HOURS FOR A TOW TRUCK WHICH AS TOWED TO FORD GARAGE, NEXT DAY STATE POLICE LOOKED AT MY CAR BEFORE ANYONE ELSE AND DEFINITELY A FAULTY LOWER CONTROL ARM WHICH SNAPPED OFF.. ON SEPTEMBER 23, 2015 FORD GARAGE CALLED SAID FORD IS NOT GOING TO PAY FOR MY CAR OR LOOK AT IT AND I NEED TO CALL INTO MY INSURANCE COMPANY. ...UPDATED 12/29/15 *BF AFTER INSPECTING THE LOWER CONTROL ARM, IT APPEARED TO BE WEAK IN THE AREA OF THE BREAK. THERE WAS DAMAGE TO THE VEHICLE AS A RESULT OF THE BREAK, BUT NO EVIDENCE TO INDICATE ANY DAMAGE PRIOR TO THE BREAK.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OVER 50 MPH, THE VEHICLE WOULD BEGAN TO SHAKE AND VIBRATE. THE CONTACT INDICATED THAT THE VIBRATION APPEARED TO COME FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE VIBRATION COULD NOT BE DETERMINED. THE REAR TIRES WERE BALANCED AND REPLACED, BUT THE FAILURE RECCURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 300.