2016 Ford Explorer Air Bags
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The contact owns a 2016 Ford Explorer. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The mechanic retrieved a fault code for the second-row seat air bag sensor. The contact was informed that the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA for assistance. The approximate failure mileage was 94,000.
The contact owns a 2016 Ford Explorer. The contact stated that upon the start of her vehicle, the air bag warning light was illuminated. The contact then took the vehicle to a dealer where they linked her failure to a customer satisfaction program; however, her vehicle was not included. The program stated that due to a faulty wiring connection in the rear second-row seat, the air bag warning light may illuminate. The contact was then referred to the manufacturer but received no assistance; the manufacturer then referred her to NHTSA. The vehicle had yet to be repaired. The failure mileage was approximately 44,000.
Air bag warning light fluctuates on/off at times. Connection pins under rear passenger seat appears to be the cause. No contact of pins
The contact owns a 2016 Ford Explorer. The contact stated that the air bag warning light was illuminated. The contact stated that previously the air bag warning light was illuminated however, the warning light disappeared independently. The vehicle was taken to the local dealer where the diagnostic trouble code: B141B was retrieved. The contact was informed that the connector for the second-row seats needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 80,000.
The contact owns a 2016 Ford Explorer. The contact stated that while operating the vehicle, the 2nd row seating air bag warning light was illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 39,000.
Vehicle has a known airbag malfunction that is covered by a manufacturer published service bulletin. Ford and their Dealerships refuse to perform published safety service bulletin without charging for parts and labor. Ford and dealerships response to issue is that without the at owner cost repair of the faulty safety restraint, the entire safety system may not function. Bulletin is TSB 16-0001 Owners have no operable safety system unless paying to repair a known safety issue.
My airbags light comes on and stays on someone's and I looked it up in my owners manual and it says to get it checked immediately due to a malfunction with the [XXX] bags. My problem is when I called them the light had went back out. Everytime it comes on and stays on I'm nowhere near my dealer. So it hasn't been checked out by them yet. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
VEHICLE DISPLAYS AIR BAG WARNING LIGHT. DEALERSHIP STATED IT IS DUE TO ELECTRICAL CONNECTION UNDER REAR SEAT. COST TO REPAIR $700-1000. WHILE AIR BAG LIGHT IS ON AIR BAGS WILL NOT DEPLOY. A INTERNET SEARCH YIELDED OVER 250 REPORTED CASES OF THIS EXACT ISSUE. DUE TO THE AIR BAGS NOT FUNCTIONING, THE COST OF THE REPAIR, AND THE FREQUENCY OF THIS VERY SPECIFIC BREAK, AND THE QUANTITY OF REPORTS,I QUESTION WHY FORD HAS NOT RECALLED THIS SAFETY ISSUE.
Air bag light came on randomly one day, diagnostics indicated it was an issue with the wiring harness under the rear passenger second-row seating. This area is inaccessible so accidental disconnection is unlikely. I was told that the airbags will not deploy in the event of an accident when the airbag light is on. This certainly was the case for me as the airbag light was on at the time I was in an accident with contact to my driver's side front bumper and the airbag did not deploy. My grievance is that this is a common issue that Ford is aware of and no recall has been put in place to fix it. It is unacceptable for a manufacturer to be aware of a problem and not fix it especially as it is costly to the consumer. Quoted $1,000+ for repair. Most importantly, it is a safety issue.
Air bag light came on and I took it to Vancouver Auto Group. Finding from diagnose electrical system include: RCM: B141B:13, checked oasis, TSB 16-0001 applies, checked behind second row seat and inspected connectors C3133 and C3133 and C3134, connectors have not yet been rerouted and replaced, recommended wire in new pigtails and reroute wiring harness in both seats and retest. Estimated cost is $1500. I researched and found over 50 other complaints of Ford Explorer owners with the same complaint. This should be recalled as it is not the vehicle owners fault that the connectors have failed and car needs rewired. This is not covered by extended warranty. This is a safety concern and is not being addressed by Ford.
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT REMAINED ILLUMINATED ON THE INSTRUMENTAL PANEL. THE CONTACT TOOK THE VEHICLE TO KOONS FORD OF ANNAPOLIS (2540 RIVA ROAD, ANNAPOLIS, MD 21401, (410-224-2100) TO HAVE A DIAGNOSTIC TEST PERFORMED. THE CONTACT WAS INFORMED THAT THE AIR BAGS ELECTRICAL CONNECTOR LOCATED UNDERNEATH THE DRIVER'S FRONT SEAT WAS CORRODED AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT OF MANUFACTURER COMMUNICATIONS NUMBER: 16-0001 AND PROVIDED AN ESTIMATE FOR THE COST OF THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
BROKEN CLOCK SPRING CAUSING DISABLING OF AIRBAG PROTECTION. COST TO REPAIR $541.10
DRIVING DOWN THE ROAD AND THE AIR BAG LIGHT COMES ON AND NOW IT WONT GO OFF. IT STAYS ON 24/7. THIS IS AN ISSUE IN MANY 2016 FORD EXPLORERS AND IT HAS YET TO BE RECALLED. THIS IS A SAFETY ISSUE.
S AIR BAG LIGHT IS ON, CHECK AND ADVISE SRS AIRBAG LIGHT IS ON. MANUFACTURER AND DEALERSHIP ARE AWARE OF THE ISSUE AND HAVE A TSB FOR THE ISSUE BUT ARE NOT COVERING UNDER VEHICLE WARRANTY OR RECALL. INSTEAD THEY ARE CHARGING FOR TROUBLE SHOOTING TO LOOK UP THE CODE AND THEN OFFERING TO LOOK INTO REPLACING PARTS TO GET THE SYSTEM WORKING AGAIN UNDER THE ALREADY ISSUED TSB FOR THE FAULTY SAFETY SYSTEM. THIS IS THE DESCRIPTION PROVIDED: VERIFIED CONCERN. RAN EEC TEST, FOUND B141C STORED IN RCM, SECOND ROW INFLATOR CONTROL SEAT BELTS. RAN OASIS, TSB 16-0001 APPLIES HOWEVER NOT COVERED UNDER ACTIVE CONTRACTS CPO POWERTRAIN.
MY AIRBAGS LIGHT IS ON AND NONE WILL DEPLOY IN THE EVENT OF AN ACCIDENT AND IS NOT COVERED BY ANY WARRANTY. UNACCEPTABLE AND VERY DANGEROUS MANY OWNERS ARE REPORTING THIS ISSUE. HTTPS://WWW-ODI.NHTSA.DOT.GOV/VEHICLECOMPLAINT/
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR BAGS WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE FAILURE MILEAGE WAS 52,000. *LN CONSUMER STATED THE FIRST TIME MECHANIC TIGHTENED THE CONNECTORS SECOND TIME THE HARNESS WAS REPLACED AND THE THIRD TIME MECHANIC SAYS HARNESS NEEDED TO BE REPLACED AGAIN AND THE CONSUMER NEEDS TO FOOT THE BILL EVEN THOUGH IT IS WITHIN WARRANTY PERIOD.*JB
THERE IS AN AIRBAG WARNING LIGHT ON THE DASHBOARD. IT IS DUE TO A CIRCUIT FAILURE OR A BROKEN CORD LEADING TO THE DRIVER SIDE MIDDLE ROW SEATBELT AIRBAG. THIS IS NOT NORMAL WEAR AND TEAR BUT A SAFETY ITEM DESIGN BY FORD THAT HAS FAILED IN THE VEHICLE. THE FORD DEALERSHIP SERVICE DEPARTMENT DOES NOT KNOW HOW THIS SAFETY FEATURE BROKE. IF WE WERE TO GET IN AN ACCIDENT WHILE THE AIRBAG IS IN THIS STATE, IT WOULD NOT DEPLOY AND PUT MY PASSENGERS LIFE IN MORE JEOPARDY.
I HAVE A 2016 FORD EXPLORER PLATINUM AND I TOOK THE CAR INTO THE FORD DEALERSHIP WITH AROUND 40-45,000 MILES BC THE AIRBAG LIGHT HAD CAME ON. TURNS OUT I WOULD HAVE TO PAY OUT OF POCKET FOR THE FIX BC ITS NOT A RECALL EVEN WITH IT BEING STILL UNDER WARRANTY. AS I HAVE LOOKED MORE AND MORE INTO THIS IT REALLY NEEDS TO BE ONE. BECAUSE ITS OUT NOW, ALL MY AIRBAGS WILL NOT DEPLOY IF SOMETHING WAS TO HAPPEN I HAVE 3 KIDS (NIGHTMARE TO THINK IF SOMETHING DID). I HAVE SEEN 100'S WITH THE SAME PROBLEM. ITS A MATTER OF TIME BEFORE SOMEONE SUES FORD WITH THIS MANY COMPLAINTS ON JUST THIS ALONE. WHEN PEOPLE ASK ME ABOUT GETTING A FORD I TURN THEM AWAY AND SHOW THEM HOW MUCH I HAVE SPENT ON REPAIRS AND ETC. AND THEY ALL END UP WITH SOMETHING ELSE. THIS NEEDS TO BE FIXED.!!
I TOOK MY VEHICLE IN FOR AN AIRBAG LIGHT AND WAS TOLD THAT THE WIRE ASSEMBLY LOCATED UNDER THE REAR SEAT WAS DAMAGED/FAULTY. THIS SEEMS TO BE A VERY COMMON ISSUE (SEE LINKS BELOW) THAT REQUIRED ME TO REPLACE THE WIRING AND WAS NOT COVERED UNDER WARRANTY BUT IS A SAFETY ITEM THAT IS WELL DOCUMENTED BY OTHERS IN ONLINE FORUMS. HTTPS://FORD.OEMDTC.COM/1203/AIR-BAG-WARNING-LIGHT-ILLUMINATED-WITH-DTC-B141B-B141C-2014-2016-FORD-EXPLORER?FBCLID=IWAR1IAMT7GHXQIAJF_Q3ETH7XLFE011S14V7P3JBMQQF1BY4XP1GP55U5F-E HTTPS://WWW.CARPROBLEMZOO.COM/FORD/EXPLORER/AIR-BAG-LIGHT-ON-PROBLEMS.PHP?FBCLID=IWAR32W-NNT2R2ESUV-5JM3H5ULS1FW4OQUHGPXWVRW5DLBBVOTZ4ED5OR69M
AIRBAG LIGHT COMES ON - WHEN LIGHT IS ON AIRBAGS DO NOT DEPLOY IN CASE OF AN ACCIDENT. TOOK TO DEALER TOLD WIRING HARNESS UNDER BACK SEATS NEED REPLACED, NOT COVERED UNDER WARRANTY. THIS IS AN ISSUE WITH MORE THAN JUST MY VEHICLE. THERE IS A FIX AND SHOULD BE A RECALL. *TR
AIRBAG LIGHT COMES ON AND STAYS ON FOR WEEKS AT A TIME AND THEN COMES OFF. THIS TENDS TO HAPPEN WHEN IT RAINS.
AIR BAG LIGHT KEEPS COMING ON. RIGHT NOW IT IS AT THE DEALERSHIP, HOPEFULLY TO BE FIXED
AIRBAG INDICATOR LIGHT STAYS ON. CHECKED WITH OBD, NO CODES. TOOK TO DEALER AND THEY STATED THAT THEY WOULD NEED TO REMOVE ALL THE SEATS AND REWIRE. RESEARCHED AND FOUND TSB 16-0001WHICH SUPERSEDES TSB 15-0113. THERE ARE NUMEROUS REPORTS OF THIS ISSUE (HTTP://WWW.CARPROBLEMZOO.COM/FORD/EXPLORER/AIR-BAG-LIGHT-ON-PROBLEMS.PHP). EVEN THE SERVICE DEPARTMENT STATED THAT THEY ARE SEEING MANY CUSTOMERS WITH THE SAME ISSUE. THEY ARE QUOTING $1400 TO REPAIR. IN ADDITION THE TSB STATES IT IS ONLY 2.5 HOURS AND PART NUMBER, 14A005. I BELIEVE THE NHTSA SHOULD REQUIRE FORD TO COVER THE COSTS OF THIS ISSUE.
THE AIR BAG LIGHT IS ON. DEALERSHIP FOUND CODE B141B AND B141C TO SECOND ROW SEAT BELTS AND RECOMMENDED REPLACING PIGTAILS. $431.46 QUOTE FOR PARTS SEEMS EXCESSIVE FOR SOMETHING THAT IS IN A 2016 CAR. THE AIRBAGS WILL NOT DEPLOY UNLESS FIXED. SEEMS UNSAFE UNLESS YOU HAVE ABOUT $600 FOR REPAIRS.
ANOTHER 2016 EXPLORER WITH AN AIRBAG MALFUNCTION. OBDII CHECK IS NOT SHOWING ANY FAULTS. I HAVEN'T TAKEN IT TO DEALER YET, BUT I AM ASSUMING IT'S THE SAME OR SIMILAR FAULT TO WHAT OTHERS ARE SEEING ON HERE AND ELSEWHERE.
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Quick Summary
The 2016 Ford Explorer has 59 Air Bags complaints on file. 5 crashes have been reported. Review the timeline above for detailed owner experiences.