2016 Ford Explorer Structure

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked, she became aware that the A-pillar trim was missing. The contact stated that a couple months later the rubber gasket on the driver’s side had flown off. The dealer was made aware of the failure but confirmed that parts were not yet available and advised the contact to call the NHTSA Hotline. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 65 MPH, the outer structure of the A-Pilar trim detached from the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,500. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 35 MPH, the trim A Pillar on the driver’s side was loose and flapping in the slip stream. The contact stopped the vehicle on the side of the road and used tape to secure the trim. The failure mileage was approximately 76,000. VIN tool confirms parts not available.

See attached document for complaint.

The contact owns a 2016 Ford Explorer. The contact stated while driving 60 MPH, the passenger’s side glove box console detached. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed. The contact was informed that the glove box console needed to be replaced. The vehicle was not repaired. The contact was concerned that he could have been involved in accident or severely injured due to failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

The contact owns a 2016 Ford Explorer. The contact stated that the passenger’s side exterior A-pillar trim had detached. Additionally, the contact stated that on several occasions while driving at various speeds, she observed a loud flapping noise emanating from the window. The vehicle was taken to a dealer where the passenger’s side A-pillar trim needed to be replaced, but parts were not available. The manufacturer was made aware of the failure. The failure mileage was 80,095.

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 75 MPH, the passenger's side A-pillar trim, detached from the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 74,151. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 60 MPH, the passenger's side A-pillar trim detached from the vehicle. The vehicle was not diagnosed or repair. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted; however, it was confirmed parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 80 MPH, the A-pillar trim detached from both sides of the windshield and flew off from the vehicle into traffic. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 55 MPH, the A-pillar trim on the passenger’s side raised up and blew off the vehicle by the slipstream. The contact was unable to stop to retrieve the part. The contact had not taken the vehicle to a dealer or body shop. The vehicle was not repaired. The failure mileage was approximately 83,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 55 MPH, the A-Pillar trim on the driver’s side detached from the vehicle and flew off. The contact stated that two months later the A-Pillar trim on the passenger’s side almost detached from the vehicle while driving. The contact was able to pull the vehicle to the side of the road and removed the trim. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the A-Pillar applique trim detached from the vehicle. The contact replaced the part. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact stated while driving 75 MPH, the A-pillar trim on the driver's side detached from the vehicle and flew off the vehicle. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, there was a flapping sound coming from the vehicle. The contact pulled over to the side of the road. The contact observed that the rubber seal around the windshield was detaching. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the A-pillar trim had started to detach and the brackets that hold the A-pillar trim intact had started to crack. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 108,000. VIN tool confirms parts not available.

Trim on driver side windshield flew off while driving. ordered Replacement, 2 weeks after i replaced the driver side the passenger side has fallen off while driving. I have not yet ordered the passenger side yet but today while driving home down the interstate the driver side that was just replaced less than 30 days ago flew off again. Being on the interstate it hit my windshield and flew over and hit a truck traveling behind me who swerved I do not know if it did any damage to his vehicle neither of us stopped ( We were on the interstate but I did notice he swerved luckily did not hit any other vehicle. However now I am hearing a whistling I just got home to do some research and see this is in an ongoing issue but what do I do? order and replace again this will be 3 sets in less than 60 days. this site says there is not a known fix yet?

While driving on the highway at approximately 80 mph, the driver side A-pillar molding on my 2016 Ford Explorer flew off and struck a vehicle behind me. I am not able to determine if there was any damage to the impacted vehicle. On my vehicle, there are what appear to be scratches or smudges on my door and window due to the rubber molding flapping rapidly. I have attached a picture for reference. I have contacted Ford Motor Co., and all they communicated was they are working on a remedy but could not offer any other resolution to a potentially deadly and catastrophically unsafe situation. The speed at which this is being remedied is unacceptable. my family and the other lives in the impacted vehicle were put in danger. This is not an unserious matter.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact stated that the front passenger’s side pillar leaked water during rainy weather. The contact received a notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 95,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the driver's side windshield trim panel detached and flew off and almost caused an accident. The contact stated that the failure had previously occurred, and the contact paid out of pocket for the repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 62,884. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was water leaking into the cabin of the vehicle whenever in rained from the sunroof, causing an electrical short circuit. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 151,455. VIN tool confirms parts not available.

Lost the driver side A pillar in January- now just lost passenger side A pillar driving on I-16

The contact owns a 2016 Ford Explorer. The contact stated while driving 70 MPH, the driver’s side exterior trim detached from the vehicle. The passenger's side trim was loose and rattling. There were no warning lights illuminated. The vehicle was taken to the local dealer, who took photos. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed about the repairs and reimbursement. The contact stated that the failure was related to NHTSA Campaign Number: 24V031000 (Structure). The failure mileage was approximately 125,000.

The roof rack on the left side of the vehicle became unattached in transit, and flew off into traffic.