2013 Ford Focus Power Train

PURCHASED A USED 2013 FOCUS IN JANUARY OF 2014. DROVE FINE FOR THE FIRST 6 MONTH BUT SINCE THEN HAVE HAD IT IN THE DEALERSHIP 3 SEPARATE TIMES FOR TRANSMISSIONS ISSUES (IN UNDER 9 MONTHS) EACH TIME FORD CLAIMING IT FIXED THE ISSUE. NEW HARDWARE FORD IS CLAIMING TO HAVE PUT IN THE CAR IS FAILING AGAIN. LATEST FAILURE OCCURRED AT AN INTERSECTION WHERE I LOST THE ABILITY TO ACCELERATE COMPLETELY AND HAD TO GET OUT AND PUSH THE CAR WITH OTHER MOTORISTS TO SAFTEY. THE CAR THEN HAD TO BE TOWED TO THE DEALER. THIS NATURE OF THIS FAILURE IS GOING TO EVENTUALLY CAUSE SOME SERIOUS INJURIES AND CRASHES IF IT HASN'T ALREADY. GIVEN THE NUMBER OF COMPLAINTS I URGE THE NHTSA TO OPEN AN INVESTIGATION INTO THIS.

TRANSMISSION SHUDDERS WHEN SHIFTING FROM 1ST TO 2ND. IT ALSO SHUDDERS AT HIGHER SPEEDS, SOMETIMES VIOLENTLY. IT HAS BEEN IN FOR SERVICE TWICE IN LESS THAN A MONTH. THE FIRST TIME THEY UPDATED THE COMPUTER AND IT STILL SHUDDERED ON THE WAY HOME. THE SECOND TIME FORD REPORTED THAT THE VEHICLE "HAS THE LATEST CALIBRATION AND RPMS ARE WITHIN FORD SPEC AT THIS TIME."

I PURCHASED MY USED 2013 FORD FOCUS IN 2015 WITH NO NOTICE OF THE POTENTIAL CLUTCH/POWERSHIFT RECALL BY THE DEALER. IN DECEMBER I RECEIVED THE NOTICE OF RECALL AND BROUGHT IT TO A DEALER. THEY RAN THE SOFTWARE FIX. IT DID NOT FIX THE CLUTCH SHUDDER, HOWEVER THEY REMOVED THE OPEN RECALL OFF OF THE SAFERCAR.GOV SITE DESPITE MY RESERVATIONS. THE DEALER WAS UNCONCERNED, BUT TOLD ME IT WOULD TAKE AT LEAST 6-8 WEEKS TO GET A NEW CLUTCH AND THAT THAT SHOULD FIX THE PROBLEM. THE SHUDDER HAS GOTTEN SO BAD THAT THE CAR IS NEARLY UN-DRIVEABLE AND UNSAFE WHEN I DO DRIVE IT TO WORK. IT SHUDDERS AND WON'T UPSHIFT AND WON'T ACCELERATE WHICH IS VERY PROBLEMATIC WHEN ONE IS TRYING TO DRIVE IN TRAFFIC AND AVOID HURTING ONESELF, OTHER DRIVERS, OR PEDESTRIANS. I TOOK MY COMPLAINT TO FORD MOTOR COMPANY AS I WANTED A LOANER CAR OR SOMETHING UNTIL THEY COULD FIX MY CAR, HOWEVER THEY HAVE ONLY GIVEN ME A CASE NUMBER AND TOLD ME THAT THERE IS NOW NO ESTIMATED DATE TO GET A NEW CLUTCH FOR MY CAR. I AM NOW FORCED TO DRIVE AN UNSAFE CAR AS THEY ARE UNWILLING AND UNABLE TO FIX MY CAR OR FIND ANOTHER SOLUTION FOR ME.

ON DECEMBER 26, 2015 I BOUGHT MY DAUGHTER A USED 2013 FOCUS FOUR DOOR SEDAN WITH 46882 MILES FROM A LOCAL DEALERSHIP IN ANNAPOLIS, MARYLAND. THE CAR DROVE VERY NICE WITH NO OBVIOUS PROBLEMS. IN EARLY FEBRUARY THIS YEAR MY DAUGHTER NOTICED THAT THE TRANSMISSION MADE A LOUD RATTLING, SHUTTERING NOISE FROM A STOP. IT NOW HAPPENS FROM PULLING FORWARD FROM EVERY STOP, LIKE FROM A STOP SIGN OR TRAFFIC LIGHT. THE CARS FEELS LIKE THERE IS NO POWER TO THE WHEELS AND WHEN THE TRANSMISSION CATCHES IT LUNGES FROWARD. THE TRANSMISSION FEELS LIKE IT IS SHIFTING BETWEEN FIRST AND SECOND GEAR AND VIBRATES BADLY. THE SYMPTOMS ARE GETTING WORSE AND NOW THE SYMPTOMS ARE WORSE AND IT HAPPENS ALMOST EVERY TIME YOU START FROM A STOP. IT IS ALSO WORSE IF YOU ARE ON AN INCLINE OR SLIGHT HILL ALTHOUGH THE SYMPTOMS CAN OCCUR ON A FLAT ROAD. THE SYMPTOMS ALSO OCCUR IN REVERSE. THE PROBLEM IS NOW HAPPENING ALMOST ALL THE TIME. THE CAR DOES NOT APPEAR SAFE TO DRIVE. THE CAR CURRENTLY HAS ONLY 49000 MILES. I BOUGHT THIS CAR FOR MY DAUGHTER AND NOW I CAN NOT LET HER DRIVE IT SINCE SHE COMMUTES 75 MILES A DAY. MY DAUGHTER NOW HAS TO USE HER MOM'S CAR AND SINCE I AM HANDICAPPED I CAN NOT DRIVE THE FOCUS SO MY WIFE HAS TO AND I FEEL SHE IS AT RISK OF INJURY OR WORSE. I AM OVER 50 YEARS OLD AND HAVE NEVER HAD A CAR DO THIS. I HAVE TALKED TO OTHER FOCUS OWNERS AND THEY ALL HAVE THE SAME PROBLEM. SOMEONE HAS TO DO SOMETHING TO FORD TO HAVE THEM FIX THE TRANSMISSIONS BEFORE A DEATH OCCURS. NOT ONLY DO THE DEALERSHIPS NOT KNOW HOW TO FIX THE PROBLEMS THEY ARE SAYING NOTHING IS WRONG. PLEASE HELP US CONSUMERS WHO HAVE BEEN THE VICTIMS OF FORDS NEW TRANSMISSION. FORD HAS NOT FIXED THIS PROBLEM WHICH WAS REPORTED IN 2012...IT IS NOW 2016!!!

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY LOST POWER AND WOULD NOT ACCELERATE. AFTER SHUTTING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE WAS FAULTY. THE TRANSMISSION MODULE WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE AND NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 13,500.

I HAVE FORD FOCUS FOR 2 YEARS FROM THE FIRST WEEK ON DRIVING THERE IS VIBRATING FEELING AND GRINDING SOUNDS COMING FROM THE ENGINE. WHEN AM AT THE STOP LIGHT OR IN TRAFFIC WHEN MOVING HE VIBRATION FELT AS IF THE ENGINE IS GOING FALL OUT THE CAR. I TAKE IT TO THE DEALER TO HAVE A SERVICE DONE ON IT AND I WAS TOLD THAT THERE IS A RECALL ON THE TRANSMISSION MODULE PROGRAMMING. A DAY LATER THERE IS A POP UP ON MY DASHBOARD - TRANSMISSION FAULT AND ITS DRIVING TERRIBLY. HIGH COMPRESSION SOUND COMING FROM THE ENGINE AND IT SLOW DOWN COMPLETELY IN TRAFFIC. I THINK THIS IS AT RISK FOR AN ACCIDENT WHERE DRIVERS BEHIND ME AND MY SAFETY . FORD SHOULD REALLY CONSIDER THE RECALL ON THESE CARS

WHILE DRIVING ON THE FREEWAY AT 65 MPH THE AUTOMATIC TRANSMISSION COMPLETELY DISENGAGED WITH A LOSS OF CONTROL CAUSING IMMEDIATE SLOWDOWN. UNABLE TO RE-ENGAGE THE TRANSMISSION. BARELY AVOIDING MULTIPLE CAR ACCIDENT. THERE HAS BEEN SEVERAL RECALLS BY THE MANUFACTURER REGARDING TRANSMISSION PROBLEMS.

SINCE PURCHASE I HAVE NOTICED A SHUTTERING OR HESITATION WITH MY TRANSMISSION. I HAVE SEARCHED ONLINE AND NOTICED MANY PEOPLE HAVE HAD THE SAME ISSUE. WHEN I PURCHASED MY CAR I ALSO BOUGHT ADDITIONAL WARRANTY, IN WHICH MY DEALERSHIP SAYS WILL COVER THE FAULTY PART IN MY TRANSMISSION. IF I DO NOT USE THE WARRANTY I RECEIVE MY MONEY BACK. I DO NOT BELIEVE I SHOULD HAVE TO PAY FOR A PART THAT MANY PEOPLE DEEM FAULTY. THE SELLING POINT AT THE DEALERSHIP WAS THE POWERSHIFT AND PART OF THE REASON I PAID THE AMOUNT I DID. I AM NOT HAPPY PEOPLE ALL OVER THE COUNTRY HAVE THIS ISSUE AND ARE EXPECTED TO PAY TO FIX IT.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART RELATED TO THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 48,000.

HAVE BEEN HAVING TRANSMISSION PROBLEMS WITH 2013 FORD FOCUS. ABOUT 6 MONTHS AFTER PURCHASE A RATTLING NOISE EMERGED, THIS DEVELOPED INTO A SEVERE GRINDING WHICH SHAKES/JERKS THE ENTIRE CAR. FIRST VISIT TO DEALER FOR SERVICE I WAS TOLD I NEED TO LEARN TO DRIVE THE CAR AND EVERYTHING WAS WITHIN FORD SPECIFICATIONS. THAT SAID THEY REPROGRAMMED THINGS AND ALSO SAID THERE WAS A MINOR LEAK AND A PART NEEDED TO BE REPLACED. THIS PART WAS BACK ORDERED AND WAS TOLD THEY'D CONTACT ME WHEN IT WAS IN. AFTER NOT HEARING BACK TOOK CAR IN FOR SIMILAR PROBLEMS, AGAIN TOLD EVERYTHING WITHIN FORD SPECIFICATIONS, REPROGRAMMED AGAIN AND SAID NO PARTS NEEDED TO BE REPLACED. GRINDING PROGRESSED TO A POINT WHERE CAR WOULD LUG BACK AND THEN JERK FORWARD WHEN SWITCHING LOWER GEARS (FEELS LIKE IT DOESN'T CATCH). TOOK CAR IN FOR TRANSMISSION 11/2015, REPROGRAMMED AND TOLD CLUTCH NEEDS TO BE REPLACED BUT PARTS BACK ORDERED. CONTACTED DEALER TODAY (4 WEEKS LATER) TO FIND PARTS BACKORDERED ANOTHER 6-8 WEEKS.

I WAS DRIVING DOWN HWY 144 ON FLAT GROUND AND A NOTIFICATION CAN NOT DRIVE UP HILL CAME ACROSS THE SCREEN AND THEN CAR JUST STOPPED NO LONGER MOVED EVEN THOUGH FOOT WAS ON THE GAS.. SO I PUT IT IN PARK AND KILLED THE ENGINE AND TRIED TO RESTART IT AND IT DID NOTHING .. MIND YOU I'M STILL IN THE MIDDLE OF HWY 144 IN GRANBURY TX BEING HONKED AT AND FLIPPED OFF BY THE PEOPLE WHO HAD TO SLAM ON THEIR BREAKS TO KEEP FROM HITTING ME. 3 MEN AND A WOMAN FINALLY STOPPED AND HELPED PUSH ME AND AND MY 9 YR OLD DAUGHTER OUT OF THE MIDDLE OF THE HWY .. AFTER 3 HOURS OF TRYN TO GET MY CAR TO START I HAD IT TOWED TO THE FORD HOUSE IN GRANBURY THEY WERE CLOSED SO THE CAR SAT THERE FOR 2 DAYS AND WHEN THEY GOT IN IT , IT STARTED RIGHT UP AND THEY DROVE IT SO THEY ARE TELLING ME NOTHING IS WRONG WITH IT.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE FAILED TO ACCELERATE. THE AIR BAGS AND SEAT BELT LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

JUNE 2014 - PULLED OFF THE MAIN HIGHWAY ONTO A SIDE ROAD. ACCELERATING FROM A STOP SIGN, THE CAR STARTED TO SHUTTER SEVERELY BETWEEN THE 1-2 SHIFT BUT CONTINUED TO RUN NORMAL ONCE UP TO SPEED. WHEN I GOT HOME, I TOOK THE CAR TO THE FORD SERVICE DEPARTMENT. THEY HAD TO REPLACE THE CLUTCH PACK IN THE AUTOMATIC TRANSMISSION AND REPROGRAM THE TCM AT 22,700 MILES. OCTOBER 2014 - CAR STARTED SHUTTERING AGAIN DURING 1-2 SHIFT AND HAD A RATTLE SOUND COMING FROM UNDER THE CAR. TOOK THE CAR TO DEALER AND THEY HAD TO REPROGRAM THE TCM AGAIN. APRIL 2015 - RETURNED TO THE DEALER BECAUSE THE SHUTTER WAS GETTING WORSE. THEY REPROGRAMMED TCM AGAIN. JUNE 2015 - CAR SHUTTERED SEVERELY AND HESITATED AS I PULLED OUT OF A PARKING LOT ONTO THE ROAD, ALMOST CAUSING ME TO GET REAR-ENDED. IT FINALLY SHIFTED AND WE WERE ABLE TO GET THE CAR TO THE DEALER. THEY SAID THE PCM HAD TO BE REPROGRAMMED AS WELL AS THE TCM AGAIN, BUT THEY COULD NOT DETECT ANY SHUTTER. JULY 1, 2015 - CAR SHUTTERED FROM TAKE-OFF AT A STOP SIGN, THEN HESITATED BEFORE SHIFTING. TOOK THE CAR TO THE DEALER AND THEY SAID NO SHUTTER WAS DETECTED BUT THEY REPROGRAMMED THE TCM AGAIN TO RELEARN HOW WE DRIVE. JULY 11, 2015 - 39,000 MILES. TURNING LEFT ON TO A ROAD FROM A STOP SIGN, THE CAR SHUTTERED, HESITATED AND JERKED BUT WOULD NOT SHIFT INTO THE NEXT GEAR. IT DID SHOW THE ENGINE SERVICE LIGHT THEN. I PULLED TO THE SIDE OF THE ROAD TO KEEP FROM GETTING REAR-ENDED. CALLED THE DEALER AND WAS TOLD TO TRY AND GET THE CAR TO THEM. I MANAGED TO GET THE CAR TURNED AROUND, HEADED TO THE DEALER. THE CAR SHUTTERED THEN HESITATED AGAIN BEFORE SHIFTING. IT WAS ONLY SHIFTING FROM 1ST TO 3RD THEN TO 5TH. AT THE DEALER, I HAD THE SERVICE WRITER DRIVE THE CAR WITH ME IN IT AND IT SHIFTED NORMAL, BUT THE CODE WAS STILL THERE. HE SAID SHUTTING OFF THE ENGINE MAY HAVE RESET THE FAULT. THIS NEEDS RECALLED BEFORE INJURIES HAPPEN. RECALL NOW!

WHEN ACCELERATING FROM A STOP AND WHEN TRYING TO INCREASE SPEED, AUTOMATIC TRANSMISSION SLIPS AND SHUTTERS MAKING IT DIFFICULT TO GAIN SPEED. THIS IS PARTICULARLY UNSAFE WHEN MERGING INTO TRAFFIC. THIS IS A AUTOMATIC TRANSMISSION ..... BUT IT FEELS LIKE I AM DRIVING A MANUAL TRANSMISSION AND THE CLUTCH IS SLIPPING (IF ANYONE HAS EVER HAD THAT PROBLEM IT FEELS THE SAME) HAS BEEN TO THE DEALERSHIP 2 TIMES AND BOTH TIMES I ONLY GOT TEMPORARY RELIEF. I CAN HONESTLY SAY THAT THIS CAR IS UNSELLABLE BECAUSE OF THIS PROBLEM. SO I'M STUCK BECAUSE IT HASEN'T BEEN REPAIRED WITH LONG LASTING RESULTS, AND SELLING IT IS NOT AN OPTION. NO ONE IN THERE RIGHT MIND WOULD BUY THIS CAR WITH WHAT MAY BE A MAJOR TRANSMISSION PROBLEM LOOMING.

MY 2013 FORD FOCUS HAS DEMONSTRATED JERKY SHIFTING, ENGINE SPUTTERING AND STALLS RELATED TO INEFFECTIVE SHIFTING OF THE TRANSMISSION SINCE IT WAS FIRST PURCHASED. HOWEVER, AT APPROXIMATELY 55,000 MILES, THE TRANSMISSION WAS SPUTTERING AND STALLING EXCESSIVELY. AT THAT TIME, WE WERE NOTIFIED OF A RECALL ON THE TRANSMISSION. ON SEPTEMBER 16, 2014, MY TRANSMISSION WAS "REPROGRAMMED" BY A LOCAL FORD DEALERSHIP. THEREAFTER, THE SPUTTERING SLOWED FOR A SHORT PERIOD AND MY GAS MILEAGE WAS ALSO REDUCED. NOT LONG AFTER THAT, THE SPUTTERING AND STALLING RETURNED. IN OCTOBER 2014, MY LOCAL FORD DEALERSHIP REPLACED THE ELECTRONIC CLUTCH IN MY FOCUS. DURING THE WEEK OF MAY 4, 2015, THE CAR FAILED TO ACCELERATE ON THE HIGHWAY APPROXIMATELY THREE TIMES. ON THE MORNING, OF MAY 12, 2015, MY TRANSMISSION FAILED TO SHIFT WHILE I WAS ATTEMPTING TO EXIT THE HIGHWAY ONTO A BUSY, THREE LANE EXIT RAMP. I PUT ON MY FLASHERS AND TRIED FRANTICALLY TO GET MY FOCUS TO SHIFT INTO GEAR AND MOVE FORWARD. RATHER, IT STARTED ROLLING BACKWARDS. NEXT, A MACK TRUCK NEARLY REAR-ENDED MY CAR. MY CAR HAS BEEN TOWED TO A LOCAL FORD DEALERSHIP, AND I HAVE BEEN TOLD THAT THE FORD DEALERSHIP WILL EVALUATE WHAT IS WRONG WITH MY TRANSMISSION, BUT THEY HAVE NOT SEEN ANY OTHER FORD FOCUS AUTOMOBILES IN OUR AREA DEMONSTRATE THESE SYMPTOMS. I SEE ENDLESS BLOGS WITH FORD CUSTOMERS WHO DO HAVE THIS SAME PROBLEM. I BELIEVE THAT A FURTHER RECALL IS REQUIRED REGARDING THE 2013 FORD FOCUS.

VEHICLE SHUDDERS, BUCKS & HESITATES UPON TAKE OFF AND ACCELERATION. FEELS LIKE ITS GOING TO STALL. MAKES GRINDING NOISE WHEN CHANGING GEARS. HAVE HAD IT "REPAIRED" TWICE AT THE FORD DEALERSHIP WHERE PURCHASED FOR SAME ISSUE. FIRST TIME ON 9/8/2014 & 2ND TIME ON 5/4/2015.

FIRST INCIDENT 10/8/12: VEHICLE SHUDDERED VIOLENTLY ON ACCELERATION FROM A STOP AND SHUDDERED IN BETWEEN GEAR SHIFTS. REPROGRAMMED PCM/TCM MODULE, TR SENSOR RELEARN, SHIFT DRUM MOTOR AND CLUTCH RELEARN. SECOND INCIDENT 9/25/13: VEHICLE VIBRATES ON ACCELERATION. REPROGRAMMED PCM/TCM PER TSB 13-9-4. THIRD INCIDENT 10/29/13: VIBRATION AGAIN ON ACCELERATION. ORDERED PARTS PER TSB 13-9-4. FOURTH INCIDENT 12/19/13: INSTALL 29 PARTS ORDERED ON 10/29 VISIT ON TRANSMISSION INCLUDING CLUTCH ASSEMBLY AND SEALS. FIFTH INCIDENT 10/8/14: VEHICLE STARTED SHAKING AND SHIFTING STRANGE ON THE HIGHWAY AND CHECK ENGINE LIGHT CAME ON. VERY SCARY INCIDENT AS I WAS AFRAID THE ENGINE WAS GOING TO DIE AND I WOULD LOSE CONTROL. MANAGED TO GET OFF THE HIGHWAY AND WAS NEAR FORD DEALER IN DOWNERS GROVE WHO DIAGNOSED CODE P090C (TRANSMISSION) AND SAID HE COULD NOT GET THE CAR IN AS THEY WERE FULL BUT SAID TO TAKE IT SLOW AND MANAGED TO GET IT BACK TO VAN DRUNEN FORD FOR SERVICE. SERVICE DEPARTMENT REPROGRAMMED PCM/TCM AND PERFORMED PINPOINT TEST PER WSW PROCEDURE. SIXTH INCIDENT 4/16/15: CHECK ENGINE LIGHT CAME ON, VEHICLE SHUDDERED AND TACHOMETER WAS FLUCTUATING AT STEADY SPEED. REPLACED TCM, REPROGRAM AND PERFORM ADAPTIVE LEARN. SEVENTH INCIDENT 5/12/15: SHUDDER HAS BECOME WORSE THAN WHEN IT WAS REPAIRED THE LAST VISIT. VEHICLE IS PRESENTLY AT THE DEALER AFTER FILING COMPLAINT WITH FORD CUSTOMER CARE. VEHICLE HAS BEEN IN SEVEN TIMES FOR THE SAME PROBLEM AND FORD REFUSES TO REPLACE THIS TRANSMISSION .FORD HAS EXTENDED THE TRANSMISSION WARRANTY TO 100,000 MILES AND I WAS OUTWARDLY TOLD THIS WAS DUE TO THE FACT THAT THEY KNOW THERE IS A PROBLEM WITH THIS TRANSMISSION ON THIS VEHICLE TYPE. YOU ONLY HAVE TO SURF THE WEB TO FIND OUT HOW MANY PEOPLE ARE HAVING THE SAME PROBLEM WITH THIS FOCUS TRANSMISSION. THEY NEED TO REPLACE THIS TRANSMISSION OR EXTEND THE WARRANTY INDEFINITELY.

I PURCHASED THE VEHICLE AT THE FORD DEALERSHIP IN COLUMBUS GA IN SEPTEMBER OF 2014. I HAVE NEVER OWNED A FORD BEFORE. BUT DOING THE TEST DRIVE THE CAR WOULD ROLL BACK ON HILLS, AND IT ALSO DID IT AFTER PARKING WITH THE CAR IN GEAR AND SWITCHED OFF. THE SALESMAN EXPLAINED THAT IT WAS NORMAL FOR THE CAR TO ROLL BACK AND WE SHOULD ALWAYS USE THE PARK BRAKE, ON TAKE OFF THE CARS TRANSMISSION WOULD SLIP AND WAS SLOW TO CHANGE GEARS HE SAID IT WAS NORMAL WITH ALL SMALL CARS. WE PURCHASED THE CAR WITH JUST OVER 19000 MILES ON IT. THREE MONTHS LATER I CALLED THE SERVICE SHOP ABOUT IT BECAUSE THE CAR STARTED SLIPPING AT THE TRANSMISSION AND WE FOUND OUT THERE WERE ELECTRICAL RECALLS ON THE CAR AND WARRANTY CALL BACKS ABOUT THE TRANSMISSION. AFTER NOT GETTING A CALL BACK BECAUSE THEY WERE BACKED UP. I CALL BACK TWO WEEKS AGO AND TOLD THEM THAT THE CAR STALLED WITH ME AND MY GRANDKIDS WERE SITTING IN THE BACK. CARS HAD TO RUN OFF THE SIDE OF THE ROAD TO AVOID HITTING US FROM BEHIND RUNNING AT 50 MPH PLUS THIS WAS VERY SCARY. I WAS TOLD THAT FORD WANTED ALL CARS WITH THAT PROBLEM BROUGHT IN FOR SERVICE RIGHT AWAY, THEN L WAS TOLD IT WOULD BE AFTER DECEMBER 2015 BEFORE THEY COULD GET TO ME BECAUSE THEY WERE ALREADY BACKED UP ON CARS WITH THOSE PROBLEMS. WERE ARE PAYING FOR A CAR THAT HAS BEEN SITTING. WE HAVE HAD THE CAR FOR OVER A YEAR AND DRIVEN IT ONLY 6000 MILES BECAUSE IT IS TO DANGEROUS TO DRIVE THE CAR DROPS FROM 65 MPH TO 15 ON THE FREEWAY WITH CARS RUNNING AT HIGHER SPEEDS AROUND YOU THEY CALLED ME BACK AFTER I INFORMED THEM OF THIS . AFTER ONCE AGAIN NOT HEARING FROM THEM FOR TWO WEEKS I CALLED AND WAS GIVEN AND APPOINTMENT FOR 8:30 AM THE FOLLOWING MORNING. WHEN THE TRANSMISSION STALLS AT 60 MPH THE ENGINE LIGHT COMES ON . I WAS ALSO TOLD THEY DON'T HAVE A LOANER CAR AND IF ITS WHAT THAT THINK IS WRONG IT COULD TAKE A MONTH . GUESS I WILL BE PAYING FOR A RENTAL.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND LOST ALL POWER. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE THE CONTACT WAITED A FEW MINUTES AND THEN RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED AND RE-CALIBRATED THE TRANSMISSION. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. UPDATED 2/4/16 *CN UPDATED 02/16/16*JB

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

PURCHASED 2013 FORD FOCUS 11/8/15 USED. 56K MILES. DROVE TWO DAYS THEN SHUTTERING PROBLEM WITH TRANSMISSION. BROUGHT CAR TO DEALER. DEALER WILL REPLACE CLUTCH. TAKES 4-6 WEEKS FOR PART. I AM CONCERNED THAT THIS WILL HAPPEN AGAIN. THE TRANSMISSION FAILED WHILE ACCELERATING ON TO HIGHWAY. THIS IS A MAJOR SAFETY ISSUE.

THE CAR STUTTERS VIOLENTLY WHEN TAKING OFF FROM A STOP, AND SOME TIMES STALLS. ALSO THE CAR WILL ON OCCASION GET STUCK IN FIRST GEAR. VERY DANGEROUS TO HAVE THE CAR STALL WHEN TRYING TO CROSS A BUSY STREET. BEEN INTO THE SHOP THREE TIMES STILL NO FIX, AND MY UNDERSTANDING IS THIS IS A RECALL AND THERE IS NO REAL FIX FOR THE PROBLEM

CAR WILL NOT SHIFT,SPUTTERS, STALLS, JERKS. HAS BEEN TO DEALER 4 TIMES WITH NO RESULTS. *TR

THE TRANSMISSION DISENGAGED WHILE GOING 60 MPH ON HIGHWAY. THE ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON AND THE WARNING (HILL START ASSIST NOT AVAILABLE). I COASTED TO THE SIDE OF THE ROAD AND HAD IT TOWED TO THE FORD GARAGE, WHERE THEY REPLACE THE TCM. THIS WAS AFTER MANY TRANSMISSION REPROGRAMMINGS AND A CLUTCH REPLACEMENT BECAUSE OF THE SHUDDERING AND SHIFTING PROBLEMS.

I PURCHASED MY FORD FOCUS 2013 TITANIUM FROM ROYAL OAK FORD IN MICHIGAN, IT WAS MADE TO ORDER. ALL OF ITS REGULAR MAINTENANCE WAS PERFORMED AT A CERTIFIED FORD DEALERSHIP AND I TAKE VERY GOOD CARE OF IT. I HAVE HAD ISSUES WITH THE CLUTCH FROM THE START HOWEVER AND AM VERY CONCERNED ABOUT ITS RELIABILITY, AND MY SAFETY. AFTER MULTIPLE INSTANCES OF MY VEHICLE SLIPPING OUT OF GEAR DURING STEADY HIGHWAY DRIVING (RPM JUMP WITH LOSS OF VEHICLE SPEED) I TRIED TO EXPLAIN THE ISSUE TO RUSS MILNE FORD MULTIPLE TIMES BEING TOLD THAT IF I CAN'T REPLICATE IT FOR THEM THEN THEY CAN'T FIX IT. RUSS MILNE FORD FINALLY BELIEVED ME AFTER I PRODUCED A VIDEO OF IT HAPPENING. AFTER THE VIDEO, IN APRIL 2014 RUSS MILNE FORD REPROGRAMED THE PCM/TCM, REPLACED BOTH THE INNER INPUT SHAFT SEALS, AND CLEANED THE CLUTCH. THE ODOMETER WAS AT 29,209 DURING THIS SERVICE. IN OCTOBER 2015 I WAS LEAVING A MEETING IN DETROIT, MI WHERE MY CAR SHUT OFF MID-COMMUTE IN THE MIDDLE OF A CROWDED INTERSECTION. I PUT IT IN PARK, AND TRIED TO RESTART MY VEHICLE BUT THE ENGINE DID NOT EVEN TURN. AFTER A FEW MORE ATTEMPTS I PUT IT INTO NEUTRAL AND WAS ABLE TO PUSH IT TO THE SIDE OF THE ROAD WITH THE HELP OF BYSTANDERS. I HAD MY CAR TOWED TO BOB MAXEY FORD WHERE AFTER EXPLAINING THE ISSUE TO A MECHANIC HE WAS ABLE TO GUESS WHAT THE ISSUE WAS AND SAID IT WAS COMMON ON THE FORD FOCUS. THEY KEPT IT OVER THE WEEKEND TO REPROGRAM THE PCM/TCM, REPLACED BOTH THE INNER INPUT SHAFT SEALS, THE CLUTCH, AND A LEAKING BEARING. THE ODOMETER WAS AT 59,936 DURING THIS SERVICE. MY QUESTIONS TO FORD: IS THE NEW CLUTCH SITTING IN MY CAR ANY DIFFERENT FROM THE ORIGINAL? OR WILL THIS CLUTCH FAIL 30,000 MILES FROM NOW LIKE BEFORE? IF SO, WHEN ARE YOU GOING TO ADDRESS THIS ISSUE? WHAT IS YOUR CONFIDENCE IN THE FORD FOCUS TRANSMISSION?