315 complaints reported

2009 Ford Fusion Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
315
Crashes
5
Fires
0
Injuries
4

Complaint Timeline

Chronological view of owner reports

Oct 2018

IT'S BEEN YEARS SINCE FORD TOLD US ABOUT THE RECALL, AND THEY STILL DON'T HAVE PARTS AVAILABLE TO FIX IT. THEY ALSO WON'T GET A RENTAL CAR FOR US WHEN THEY ACKNOWLEDGE THAT IT'S DANGEROUS AND THAT WE SHOULD 'LEAVE OUR CAR SITTING' UNTIL IT'S FIXED. HOW CAN SOMEONE LEAVE THEIR CAR SITTING FOR YEARS?? FORD SHOULD BE REQUIRED TO START ACTUALLY FIXING THESE CARS.

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2018
Oct 2018

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT TOOK THE VEHICLE TO ANDERSON FORD (2500 WILDCAT DR, LINCOLN, NE) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE DEALER REPLACED THE AIR BAG INFLATOR. AFTER THE CONTACT RETRIEVED THE VEHICLE, SHE DISCOVERED THAT THE UPPER LEFT CORNER OF THE PASSENGER SIDE DASHBOARD, WHICH HOUSED THE AIR BAG MODULE, WAS NOT COMPLETELY SECURED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO INDICATED THAT THE AIR BAG MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED APPROXIMATELY THREE WEEKS LATER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 153,432.

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Sep 2018
Oct 2018

TAKATA RECALL. WHY IS IT TAKING SO LONG TO FIX MY CAR?

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2017
Sep 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HUB CITY FORD, 2909 NW EVANGELINE TRWY, LAFAYETTE, LA 70507, (877) 372-9392) WHERE THE CONTACT WAS PLACED ON A WAITING LIST AND INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED COURTESY FORD (2022 REES ST #T, BREAUX BRIDGE, LA 70517, (888) 471-3017) AND WAS ADDED TO THEIR WAITING LIST AS WELL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS15628617. THE CONTACT WAS REFERRED TO FORD CUSTOMER SERVICE AT 866-436-7332. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Sep 2018
Sep 2018

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DELACY FORD AT (716) 668-1200 (LOCATED AT 3061 TRANSIT RD, ELMA, NY 14059) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2018
Sep 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (FORD OF ENGLEWOOD INC, 40 VAN NOSTRAND AVE, ENGLEWOOD, NJ 07631, 201-569-6500) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT THEY WOULD CALL THE CONTACT BACK, BUT THEY DID NOT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Sep 2018
Sep 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER TEN MONTHS AGO. THE DEALER (BOB ROHRMAN SCHAUMBURG FORD, 815 E GOLF RD, SCHAUMBURG, IL 60173) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jun 2018
Sep 2018

TAKATA RECALL. I HAVE BEEN TRYING FOR NEARLY 2 YEARS FOR FORD TO RESOLVE THIS INFLATOR ISSUE. I'VE BEEN TOLD MULTIPLE TIMES THE PARTS ARE NOT YET AVAILABLE. I UNDERSTAND THIS IS A VERY LARGE RECALL, BUT 2 YEARS IS UNREASONABLE. I NEED THIS REPAIRED AS SOON AS POSSIBLE.

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2016
Sep 2018

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) WAS RECIEVED IN JUNE OF 2017. AFTER CALLING THE LOCAL DEALER (CAUSEWAY FORD IN MANAHAWKIN, NJ, 609-597-0033), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR PART AVAILABILITY COULD BE GIVEN. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2017
Aug 2018

TAKATA RECALL

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2016
Aug 2018

TAKATA RECALL. BEEN WAITING FOR THE RECALL ON THE PASSENGER AIRBAG AND FORD JUST SAYS THEY ARE WAITING FOR THE PARTS FROM THE COMPANY. THIS HAS BEEN GOING ON TOO LONG AND NEEDS TO BE FIXED.

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2017
Aug 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOERNER FORD OF SYRACUSE (805 W GENESEE ST, SYRACUSE, NY 13204, (315) 474-4275) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2017
Aug 2018

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CROSSROADS FORD OF CARY AT (877) 830-1251 (LOCATED AT 2333 WALNUT ST, CARY, NC 27518) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Mar 2017
Aug 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WEST-HERR FORD, 5025 CAMP RD, HAMBURG, NY 14075, (716)-649-5640) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUS AND STATED THAT PARTS WOULD NOT BE AVAILBLE UNTIL MID SEPTEMBER OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2018
Aug 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUMMIT FORD LINCOLN (305 GRANT AVE, AUBURN, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Oct 2017
Aug 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CORTESE FORD (2500 WEST HENRIETTA RD, ROCHESTER, NEW YORK 14623, (800) 501-6470) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WOULD BECOME AVAILABLE ON SEPTEMBER 15, 2018. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2018
Aug 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED DEPAULA CHEVROLET AT 518-278-6036 (LOCATED AT 785 CENTRAL AVE, ALBANY, NY 12206) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT CONSUMER STATED AIRBAG WAS FIXED ON 11/14/18. UPDATED 12/18/18*JB

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2018
Aug 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE DEALER (FENTON FORD, 9515 NY-13, CAMDEN, NY 13316) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2018
Aug 2018

THERE HAS BEEN RECALL FOR THE AIRBAG INFLATORS ON THIS VEHICLE SINCE 2016 AND THE FORD DEALERSHIP INDICATES IT IS STILL WAITING ON THE PART TO FIX. WE HAVE BEEN TRYING TO GET THIS ISSUE FIXED SINCE NOTICE OF RECALL IN 2016.

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2018
Aug 2018

TAKATA RECALL. I RECEIVED A RECALL NOTICE ON MY 2009 FORD FUSION IN 2012.. I HAVE RECEIVED 2 MORE NOTICES SINCE THEN. I HAVE CALLED MY LOCAL FORD DEALERSHIP ON A REGULAR BASIS AND AM TOLD EACH TIME THAT THEY HAVE NOT RECEIVED PARTS FOR THE RECALL YET AND DO NOT KNOW WHEN THEY WILL RECEIVE THEM.

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2012
Aug 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GENE MESSER FORD LUBBOCK (6000 19TH SOUTH, LUBBOCK, TX 79407, (806) 793-2727) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2017
Aug 2018

THERE HAS BEEN A RECALL ON MY AIRBAGS BUT THERE HASN'T BEEN A SOLUTION. IT'S BEEN A FEW YEARS AND IT DOESN'T MAKE SENSE TO DRIVE THIS CAR ANYMORE. I EXPECT EITHER MY AIRBAGS BE FIXED IMMEDIATELY OR FUNDS TO GO TOWARDS A DIFFERENT CAR, CONSIDERING THE AIRBAGS AREN'T SAFE.

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2018
Aug 2018

TAKATA RECALL, I RECEIVED A LETTER LAST YEAR ABOUT THE RECALL, THE PASSENGER AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPAIRED BEFORE IT GOES OFF BY ITSELF. I CALLED FORD DEALERSHIP AND TOLD THEM ABOUT THE LETTER, THEY INFORMED ME THAT THEY DIDN'T HAVE PARTS TO REPAIR IT. THEY WOULD NOTIFY ME WHEN THE PARTS COME IN. THAT WAS AROUND JANUARY OF 2018.

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2017
Aug 2018

FORD IDENTIFIED THIS RECALL OVER A YEAR AGO, AND THERE IS STILL NO REMEDY AVAILABLE. THEY HAVE ISSUED ME A RENTAL CAR, WHICH I HAVE HAD FOR 3 MONTHS NOW. I WANT MY FUSION TO BE REPAIRED SO I CAN DRIVE IT. THIS IS UNACCEPTABLE.

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2018
Aug 2018

TAKATA RECALL. FORD DEALERSHIP CALLED TO NOTIFY OF REPLACEMENT FOR PASSENGER SIDE AIR BAG. I ASKED WHO IS MANUFACTURING THE REPLACEMENT AIRBAG, I WAS INFORMED IT'S STILL TAKATA. IS THIS SAFE?

Type: Vehicle, Vehicle: 2009 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2018

Trend Over Time

Complaints by year

Quick Summary

The 2009 Ford Fusion has 315 Air Bags complaints on file. 5 crashes have been reported. Review the timeline above for detailed owner experiences.