76 complaints reported

2012 Ford Fusion Brakes

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
76
Crashes
10
Fires
0
Injuries
3

Complaint Timeline

Chronological view of owner reports

Jan 2021

BRAKE PEDAL BECAME SOFT AND THE BRAKING DISTANCE WAS INCREASED AFTER ABS ACTIVATION ON SNOW/ICE. I TAPPED THE BRAKES TO CHECK HOW SLICK THE ROAD SURFACE WAS, THIS ACTIVATED THE ABS. I THEN TRAVELED 30 FEET AND APPLIED THE BRAKES TO MAKE A RIGHT HAND TURN, THE BRAKES WENT NEARLY TO THE FLOOR CAUSING ME TO TAKE THE TURN AT A HIGHER THAN SAFE SPEED.

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2021
Oct 2020

ALL THSYMPTOMS THAT OCCUR AS DESCRIBED IN YOUR CAMPAIGN INVOLVING FORD RECALL NO. 19S54 AND SPECIFICALLY EA18-002. THE BRAKE PEDAL HAS EXCESSIVE TRAVEL BEFORE ENGAGING THE BRAKES. THIS SIGNIFICANTLY INCREASES BRAKING TIME. I HAVE HAD SEVERAL NEAR MISSES, ALMOST RESULTING IN ACCIDENTS.

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Sep 2020
Oct 2020

IF I HIT A LARGE BUMP OR GOING DOWN A ROUGH ROAD IF YOU GO TO HIT THE BRAKES IT'S LIKE THEY AREN'T THERE AND THE BRAKE PEDEL GOES ALL THE WAY TO THE FLOOR WITH A LITTLE BRAKE AT THE FLOOR , YOU HAVE TO STOP AND TURN THE CAR OFF AND PUMP THE BRAKES A FEW TIMES AND THEN THEY ARE OK , IT ALSO HAPPENS WHEN THE ABS WORKS , I THINK THE PROBLEM IS IN THE ABS VALVE ASSEMBLEY THEY RECALLED THE 2008 TO 2011'S FOR THIS PROBLEM BUT NOT THE 2012'S

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Oct 2019
Sep 2020

THE REAR BRAKE CALIBERS HAVE SEIZED UP TWICE NOW. 1ST TIME WAS JUNE 2017, SERVICED BY FIRESTONE, AND JUST RECENTLY SEPT 12TH 2020. BOTH TIMES REQUIRED A FULL BRAKE REPAIR. FIRST HAPPENED AT 72,000 MILES AND NOW AT 142,000 MILES. BOTH CAUSE A LOSS OF BRAKING IN THE VEHICLE. IN JUNE OF 2017 THE VEHICLE WAS MOVING BETWEEN 30 TO 45 MPH WHEN IT SEIZED UP. WE DROVE IT TO NEAREST SHOP IN ILLINOIS SO WE CAN START OUR DRIVE BACK TO GEORGIA. SECOND TIME WAS NOT AS BAD AS I RECOGNIZED THE SYMPTOMS AND GOT IT IN FOR REPAIRS BEFORE FULL SEIZURE OF THE BRAKES. ONLINE REVIEW SHOWS MANY PROBLEMS WITH THE BRAKES ON THIS CAR MODEL.

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Dec 2020
Sep 2020

THE BRAKE PEDAL IS SOFT AND TRAVELS FURTHER THAN NORMAL. BRAKING DISTANCE IS SIGNIFICANTLY INCREASED. THIS BEGAN AFTER THE ABS SYSTEM ENGAGED SEVERAL WEEKS AGO AFTER NORMAL BRAKING OVER A ROUGH SECTION OF ROAD AND IT HAS NOT RETURNED TO NORMAL. ALL BRAKE PADS AND ROTORS WERE REPLACED AND THE SYSTEM WAS FLUSHED BUT THE PROBLEM REMAINS. BASED ON SOME RESEARCH IT APPEARS THIS IS A KNOWN ISSUE CAUSED BY A FAULTY ABS MODULE.

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Dec 2020
Aug 2020

BRAKES FAILED STOPPING SUDDENLY AT 70 MPH NEARLY HITTING A ROW OF CARS AHEAD OF ME PEDAL WENT TO THE FLOOR INCREASING STOPPING DISTANCE PROBABLY 400 PERCENT WITH VERY WEAL BRAKES. BRAKE LIGHT AND ABS INOP LIGHT ILLUMINATED. WAS ABLE TO DRIVE CAR HOME SLOWLY USING HYBRID ELECTRIC MOTOR BRAKES. REPAIR SHOP SAID BRAKE CONTROL MODULE HAS FAILED THIS IS A LOW MILEAGE CAR UNACCEPTABLE COULD GET SOMEONE KILLED. *TR

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Apr 2020
Jun 2020

BRAKE PEDAL DROPS ALMOST TO FLOOR AT TIMES GREATLY INCREASING STOPPING DISTANCE WHEN APPROACHING A STOP OR WHEN I SLOW DOWN. THIS NECESSITATES THE NEED TO PUMP THE BRAKE PEDAL AND IN EXTREME CIRCUMSTANCES NEEDING TO SWERVE TO AVOID A COLLISION . THIS PROBLEM OCCURS WITH NO WARNING AT ALL. THIS SEEMS TO BE A KNOWN ISSUE WITH THE FUSION.

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jun 2020
Jun 2020

CAR WAS IDLING IN LINE AT A DRIVE THRU FOR ABOUT 5 MINUTES. DRIVER RELEASED FLOOR BRAKE TO MOVE UP IN LINE. AFTER PULLING UP A FEW FEET, AND THEN TRYING TO SLOW THE CAR, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOOR AND BRAKING DISTANCE WAS EXTENDED. DRIVER WAS AFRAID THE CAR WOULDN'T STOP. CAR HAS A NEW ELECTRONIC THROTTLE BODY AND HYDRAULIC ABS PUMP, BUT PROBLEM PERSISTS. DRIVER IS CONSIDERING GETTING A NEW CAR. *TR

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jun 2020
Jun 2020

ON TWO OCCASIONS THE BRAKE SYSTEMS FAILED TO WORK. 1. DRIVING ON RT 4 (DOUBLE LANE STATE RD.) IN MAINE SPEED APPROX 60 MPH. THERE WAS 4 TO 5 CARS AHEAD OF ME. SUDDENLY, EVERYONE APPLIED THEIR BRAKES. THE FIRST CAR IN LINE DECIDED TO TAKE A LEFT HAND TURN. I APPLIED MY BRAKES-BRAKE PEDAL WENT TO THE FLOOR--NO ANTILOCK BRAKES. HAD TO SWERVE INTO ONCOMING LANE. FINALLY CAR STOPPED. A SECOND TIME IT HAPPENED WAS ON A HILL IN DOVER, NH. THERE IS A TRAFFIC LIGHT AT BOTTOM OF HILL. AS I STARTED DOWN THE HILL, I APPLIED THE BRAKES AGAIN NO BRAKES NO ANTILOCK BRAKES. LUCKILY WAS ABLE TO STOP BY TIME I REACHED THE LIGHT. I TOOK CAR TO A LOCAL GARAGE THEY TEST DROVE AND IT OPERATED FINE. THEY REMOVED WHEELS AND LOOKED AT ALL THE BRAKES. THE REAR BRAKES, CALIPERS, PADS ETC WERE REPLACED A YEAR AGO. THE FRONT BRAKES LOOKED BRAND NEW EVEN THOUGH THERE WAS ALMOST 52,000 MILES ON THEM.PADS AND ROTORS LOOKED LIKE NEW, SHINY, NO SCRATCHES. COULD NOT FIND THE PROBLEM. WE DECIDED TO REPLACED THE ROTORS AND PADS WITH A SOFTER VERSION. SEEMS TO BE WORKING??? *TR

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2020
Jun 2020 Crash Injury

MY SON WAS DRIVING & PREPARING TO STOP AT A STOP SIGN. IT WAS A ROAD HE WAS VERY FAMILIAR WITH. THE BRAKE PEDAL WENT TO THE FLOOR. HE ATTEMPTED TO SLOW THE VEHICLE & TURN THE CORNER BY SWERVING UP AN EMBANKMENT SLIGHTLY. HE REALIZED IT WOULDN'T SLOW. HE PUMPED THE BRAKES SEVERAL TIMES WITH NO BRAKE RESPONSE. HE CHOSE BETWEEN A GARAGE & A TREE TO STOP THE VEHICLE. HE HEADED FOR THE TREE. IN INSURANCE INVESTIGATION, BRAKES FUNCTIONED NORMALLY. SEVERE UNDERCARRIAGE DAMAGE HAD BEEN REPAIRED LESS THAN 2 WEEKS PRIOR TO THE ACCIDENT. POLICE WERE CALLED TO ACCIDENT SCENE & FILED REPORT. THERE WERE NO SKID MARKS AT THE SCENE. THE SPEED WAS ESTIMATED AT 35-40 MPH - WITHIN/LOWER THAN SPEED LIMIT. *LN *DL CONSUMER STATES THAT THE VEHICLE WAS TOTALED IN THE ACCIDENT. INSURANCE COMPANY IS MOVING VEHICLE TO A SALVAGE POOL. THEY CONDUCTED AN INVESTIGATION AND LOOKED AT THE ABS/HCU AND DETERMINED THAT THE BRAKES DID NOT CAUSE FAILURE. *DL

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2020
Mar 2020

THE BRAKE PEDAL IS SOFT AND TRAVELS FURTHER THAN NORMAL. BRAKING DISTANCE IS SIGNIFICANTLY INCREASED. I BROUGHT THE CAR TO THE DEALERSHIP AND TURNED OUT THAT THE HYDRAULIC CONTROL AND THE ELECTRONIC CONTROL UNITS ARE BOTH FAULTY, BASED ON SOME RESEARCH IT APPEARS THIS IS A KNOWN ISSUE. IT HAS A NEW MASTER CYLINDER AND BRAKES HAVE BEEN BLED PROFESSIONALLY. THIS DID NOT CURE THE PROBLEM. IT IS UNSAFE. I WANT THE DEALER TO DO SOMETHING ABOUT THIS AT NO COST TO ME. THIS IS A RECALL ITEM FOR 2010 FUSION, BUT NOT 2012.WHY??? I'VE SEEN SEVERAL COMPLAINTS ABOUT THIS SAME ISSUE WHY HASN'T ANYTHING BEEN DONE,SAFETY SHOULD BE TOP PRIORITY.

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Mar 2020
Feb 2020

WHILE TRAVELING AT A SLOW RATE OF SPEED THE BRAKES ON MY 2012 FORD FUSION HYBRID FAILED TO ENGAGE, WITH THE PEDAL TRAVELING ALL THE WAY TO THE FLOOR. THE CAR WAS TUNED OFF AND RESTARTED AND THE BRAKES SEEMED TO WORK AGAIN. I HAD THE VEHICLE TOWED TOT HE DEALERSHIP AND TURNED OUT THE THE HYDRAULIC CONTROL AND THE ELECTRONIC CONTROL UNITS ARE BOTH FAULTY. THIS IS A RECALL ITEM FOR 2010 FUSION HYBRIDS, BUT NOT MY YEAR.

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Feb 2020
Jan 2020

THIS REFERENCES TRACKING NO. 11246006. FOR THE SECOND TIME, NOV. 29, 2019, MY BRAKES FAILED. FORD FUSION 2012, 40,100 MILES. I WAS PARKED IN A GARAGE - STARTED CAR, PUT IN DRIVE AND ALL FAILURE LIGHTS CAME ON AND NO BRAKES WHEN I USED THE BRAKE PEDAL. MY INVOICE FOR $3,200 TO REPAIR STATED "INSPECTED AND FOUND THAT ECU AND HCU BOTH HAVE INTERNAL FAILURE NOT ALLOWING COMPUTERS TO CONTROL RESPECTIVE COMPONENTS. ... PER PIN POINT TEST." I BELIEVE THIS FAILURE IS A RESULT OF DEFECTIVE PARTS ON THE FORD VEHICLE. THIS CAR HAS ONLY 40,000 MILES -- IT SHOULD NOT HAVE A FAILURE OF THIS MAGNITUDE. I BELIEVE I SHOULD BE REFUNDED THE AMOUNT I HAD TO PAY FOR REPAIR. P.S. AFTER PAYING $3,200 FOR THE REPAIR, I WAS PRESENTED WITH A CAR THAT HAD SO MANY LEAVES ALL OVER THE CAR, I HAD TO USE MY SNOW REMOVAL WAND TO REMOVE THE LEAVES BEFORE I COULD SEE OUT THE WINDOWS -- THIS IS NOT ACCEPTABLE. THEY HAD MY CAR FOR 12 DAYS TO REPAIR??

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2019
Jan 2020

ON OCCASION WHEN THE BRAKES ARE PRESSED IT SIMPLY FALLS TO THE FLOOR AND HAS TO BE IMMEDIATELY REPRESSED. IT HAS A NEW MASTER CYLINDER AND BRAKES HAVE BEEN BLED PROFESSIONALLY. THIS DID NOT CURE THE PROBLEM. IT IS UNSAFE. I WANT THE DEALER TO DO SOMETHING ABOUT THIS, NO COST TO ME. OCURES WHILE IN MOTION.

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2020
Dec 2019 Crash Injury

ON SEPTEMBER 26, 2014, I WAS INVOLVED IN AN ACCIDENT AS WE WERE DRIVING ON A CITY STREET TO WHERE MY PASSENGER SEAT BELT DID NOT WORK UPON FRONTAL HEAD ON IMPACT OR MY AIRBAGS DIDNT GO OFF CAUSING ME TO COLLIDE INTO THE DASH BOARD. THIS CAUSED LIGAMENT TEARING IN MY RIGHT HAND/SHOULDER AS THAT WAS THE INITIAL IMPACT. NOW I HAVE TO CONTINUE TO SUFFER FROM LIMITATIONS ON THE USE OF MY RIGHT HAND/SHOULDER COMPLICATIONS. FOR THE BRAKE ISSUE BEGINNING DECEMBER 1, 2019. IT HAS COME UP THAT THE EMERGENCY BRAKE IS STICKING AND TEARING THROUGH MY BRAKES AS I AM DRIVING ON THE STREET OR EVEN HIGHWAY CAUSING IT TO SMOKE AROUND MY BACK TIRES. I NEARLY LOST MY LIFE ONCE, AND DO NOT WANT IT TO HAPPEN AGAIN, BUT WHEN CHECKING BRAKE RECALLS IT'S ONLY UP TO A 2010 MODEL AND I HAVE A 2012 MODEL. THIS ISSUE HAS CAUSED THE PADDING ON MY BREAKS TO COMPLETELY DISAPPEAR LEAVING ME UNABLE TO COME TO A STOP.

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2019
Nov 2019

ABS WARNING LIGHT AND LOW BRAKE FLUID LIGHT ON. THE LINES AND MASTER CYLINDER WERE REPLACED AND THE BRAKES ARE IN WORSE CONDITION. LOOSE AND POOR RESPONSE WHEN MOVING AND NEEDING TO STOP.

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2019
Aug 2019

WHILE EXITING FROM MY CONDO PARKING GARAGE, WHEN APPLYING THE BRAKE, BRAKE LIGHTS CAME ON AND THERE WAS BRAKE FAILURE.

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2019
Jun 2019

AFTER MY ABS SYSTEM ENGAGED WHILE DRIVING DOWN AN UNEVEN ROAD, MY BRAKES HAVE BEEN SOFT FOR ABOUT A WEEK NOW. I'VE TRIED TO PUMP THEM BUT IT DOESN'T SEEM TO DO ANYTHING AND I NEED EXTRA DISTANCE TO BRAKE THAN I NORMALLY WOULD. ALSO, WHEN THE ABS SYSTEM ENGAGED THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. THIS HAS HAPPENED BEFORE WHEN I WAS DRIVING THROUGH SNOWY CONDITIONS THIS PAST DECEMBER. THE ABS ENGAGED AND THEN THE BRAKES WERE SOFT FOR A WEEK. IT FINALLY JUST SOMEHOW FIXED ITSELF.

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2019
May 2019 Crash

BRAKES BEGAN TO FEEL SPONGY. I HAD A SMALL ACCIDENT WHEN I COULD NOT BRAKE CAUSING DAMAGE TO ANOTHER'S CAR. REPLACED THE BRAKE PADS, HAD THE SYSTEM BLED BUT NOW I HAVE NO BRAKES. I HAVE NO BRAKE PEDAL AT ALL. REPLACED THE MASTER CYLINDER, FRONT CALIPE, BRAKE BOOSTER, AND BRAKE STILL HAVE NO BRAKE PRESSURE AT ALLL.

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Apr 2019
May 2019

WHILE IN MOTION ON A CITY STREET, THE ABS LIGHT, THE RED BRAKE LIGHT, AND THE TRACTION CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. BRAKE PEDAL ENGAGEMENT REQUIRES MORE TRAVEL TO ENGAGE THE BRAKES. THE VEHICLE WAS TAKEN TO A LINCOLN DEALERSHIP FOR REPAIR. THE DEALER NOTED THAT THE ABS MODULE FAILED. AFTER A CLOSE INSPECTION, IT WAS DETERMINED THAT THE ABS MODULE HAD FAILED DUE TO BRAKE FLUID CONTAMINATION. THE ABS MODULE WAS REPLACED, BUT I'M CONCERNED MORE WITH THE APPARENT CAUSE, WHICH APPEARS TO BE THE DEGRADATION OF THE ABS HYDRAULIC CONTROL UNIT (HCU), WHERE THE ABS MODULE ATTACHES TO. THE ABS MODULE SHOULD HAVE ZERO FLUID CONTAMINATION. IT WOULD SEEM THAT THE REPLACEMENT ABS MODULE WILL FAIL FROM THE FLUID INGRESS CONTAMINATION AGAIN. PLEASE REVIEW ATTACHED PHOTOS AND RECEIPT. THANK YOU.

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Mar 2019
Apr 2019

THE EMERGENCY CABLE ON THE LEFT SIDE I HUNG UP CAUSING THE BRAKE TO WEAR OUT PREMATURELY

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Mar 2019
Apr 2019

BRAKE PEDAL WILL GO ALL THE WAY TO THE FLOOR AND NOT STOP THE CAR. AT TIMES THE ABS WILL APPEAR TO ACTIVATE. THIS COULD BE ON DRY PAVEMENT OR ICE ROAD SURFACE. HAS BEEN IN THE SERVICE SHOP SEVERAL TIMES AND STILL NO SOLUTION. THIS CAR HAS UNDER 60K MILES.

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Feb 2019
Mar 2019

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, A GRINDING NOISE EMERGED FROM THE REAR PASSENGER SIDE OF THE VEHICLE. IN ADDITION, THE ABS, TRACTION CONTROL, SERVICE ADVANCETRAC, AND TIRE PRESSURE SENSOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CALIPERS AND BRAKE PADS WERE REPLACED BY THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Sep 2019
Mar 2019

BRAKES ON 2012 FORD FUSION HYBRID COMPLETELY FAILED WHILE DRIVING ON 8/30/19. MY SON WAS DRIVING AND WAS GOING 30 MPH. HE USED THE PARKING BRAKE TO STOP THE CAR. I HAD THE CAR TOWED TO THE FORD DEALER SERVICE DEPARTMENT 9/3/19. I AM TOLD THE 'ABS MODULE' FAILED. COST FOR PART IS $700. TOTAL REPAIR COST $1400.

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2019
Mar 2019

AT 80,000, MY BRAKES FAILED. IT STARTED WHEN I STARTED THE CAR IN THE MORNING AFTER IT SAT IN THE GARAGE OVERNIGHT. WHEN I STARTED THE CAR, I PUT MY FOOT ON THE BRAKE AND THEN PUT HE CAR IN REVERSE. MY FOOT WENT TO THE FLOOR BOARD TO STOP THE CAR. NORMALLY, I BARELY TAP THE BRAKE PEDAL FOR IT TO STOP. THIS HAPPENED TWICE AND I TOOK IT TO A BRAKE SHOP. THEY REALIZED THIS BRAKE FAILURE HAPPENS BOTH GOING FORWARD AND REVERSE AFTER THE CAR SAT FOR OVERNIGHT. AFTER RESEARCH, THEY REALIZED THAT THIS IS A MAJOR BRAKE PROBLEM AND SUGGESTED I VISIT A FORD SERVICE CENTER SINCE THEY WERE NOT EQUIPPED FOR THIS TYPE OF REPAIR. I HAD THE FUSION TOWED TO MY LOCAL FORD DEALER. AFTER THE FIRST DIAGNOSTIC, THE DEALER SAID THAT IT IS THE HYDRAULIC CONTROL UNIT. I THEN MENTIONED TO THE DEALER EMPLOYEE THAT THERE ARE MANY REPORTS ON THIS VEHICLE HAVING THIS SAME SITUATION AND IT IS UNDER INVESTIGATION.

Type: Vehicle, Vehicle: 2012 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Dec 2018

Trend Over Time

Complaints by year

Quick Summary

The 2012 Ford Fusion has 76 Brakes complaints on file. 10 crashes have been reported. Review the timeline above for detailed owner experiences.