2012 Ford Fusion Steering

THIS PART SHOULD BE RECALLED, HAPPENED ONCE IN MY DRIVE-WAY THOUGHT IT WAS JUST A GLITCH,, WHAT HAPPENS IS YOU LOOSE YOUR POWER STEERING ALL OF A SUDDEN, WAS GOING 65 WHEN I HAD NO POWER STEERING. POWER STEERING ASSIST LAMP CAME ON, HAD TO PULL OVER. HAD THAT HAPPEN IN A TURN WITH NO WARNING,, I'D HAVE CRASHED THE CAR, OR WORSE.. TOOK IT TO THE DEALER, THEY WANT 1,800.00 TO FIX IT , HAVE ONLY HAD THE CAR FOR 6 MONTHS,, VERY UPSET , NOW I CANT TRUST DRIVING THE CAR, JUST GOT PUT ON DISABILITY FOR 45 DAYS MAKING PAYMENT ON A CAR I CANT PUT MY KIDS IN,, I WANT TO SEE SOMETHING DONE ABOUT THIS,, I'LL WAIT A FEW DAYS FOR YOUR REPLY, AFTER THAT ,,,, ILL BE FORCED TO TAKE OTHER ACTION ON THIS,, *JS

I WAS JUST DRIVING HOME WHEN THE ALERT CAME ON READING SERVICE ADVANCETRAC/ SERVICE POWER STEERING NOW. I THEN HAD NO POWER STEERING AT ALL. I HAVE TRIED TURNING THE CAR OFF AND BACK ON. NOTHING HAS HELPED I STILL HAVE NO POWER STEERING. *JS

WHEN BACKING UP AND TURNING STEERING WHEEL FULLY TO THE RIGHT THERE IS A RUBBING OR GRINDING SOUND FROM THE PASS. SIDE RIGHT FRONT TIRE AREA AND THE STEERING WHEEL SEEMS TO LOCK. *JS

I WAS TRAVELING DOWN THE INTERSTATE AT APPOX. 70MPH AND THE SERVICE POWER STEERING NOW, AND SERVICE ADVANCTRAC SIGNAL CAME ON, AND I LOST ALL POWER STEERING. LUCKILY I DID NOT WRECK, BUT WHEN I CALLED THE FORD DEALERSHIP TODAY THEY WANTED TO CHARGE ME $100.00 PER MESSAGE. *TR

AS I WAS DRIVING DOWN THE ROAD YESTERDAY, K SUDDENLY LOST ALL POWER STEERING IN MY 2012 FORD FUSION.'THE DASH READS "SERVICE POWER STEERING NOW" ... I AM A 23 YEAR OLD FEMALE AND IT TAKES EVERY BIT OF STRENGTH I HAVE TO MANEUVER THE VEHICLE AT THIS TIME. VERY DISAPPOINTED THAT A VEHICLE 2 YEARS OLD WOULD NEED THE ENTIRE POWER STEERING SYSTEM REPLACED (ACCORDING TO FORD. THIS WOULD COST AROUND 2400). THIS IS VERY DANGEROUS AND COULD CAUSE ACCIDENTS AND/OR FATALITIES! FORD NEEDS TO OWN UP AND DEAL WITH THIS PROBLEM. *TR

WHILE DRIVING AT 45 MPH, MY POWER STEERING STOPPED WORKING. I WAS ABLE TO PULL SAFELY TO THE SIDE OF THE ROAD, BUT COULD NOT STEER THE VEHICLE. I TURNED THE VEHICLE OFF, AND STARTED IT AGAIN. THE POWER STEERING WORKED AGAIN FOR 2 MORE MILES, AND THEN WENT OUT AGAIN. I TURNED THE VEHICLE OFF AND RESET THE STEERING AGAIN. AFTER DRIVING 3 MORE MILES, THE POWER STEERING STOPPED WORKING AGAIN. WHEN I WENT TO THE FORD DEALERSHIP TO HAVE THIS FIXED, THEY TOLD ME THAT THEY COULD NOT DO ANYTHING TO FIX THE PROBLEM UNLESS THE POWER STEERING WAS NOT WORKING AT THAT PARTICULAR MOMENT. THIS COULD BE A POTENTIALLY FATAL PROBLEM, DEPENDING ON SPEED, TRAFFIC, AND ROAD CONDITIONS. *TR

I WAS APPROACHING A RED LIGHT AND ALL OF A SUDDEN MY POWER STEERING WENT OUT. THE DASHBOARD AT THE SAME TIME READ STEERING FAULT SERVICE NOW! I AM LUCKY THAT I WAS NOT ON THE HIGHWAY OR THAT MY GRANDCHILDREN WERE NOT IN THE CAR. I AM SCARED TO DRIVE THE CAR. IT'S AT SERVICE NOW AND THEY CLAIM THERE IS NOTHING WRONG. *TR

WHEN I WAS DRIVING MY 2012 FORD FUSION, I LOST CONTROL OF THE STEERING WHEEL SUDDENLY. A MESSAGE SHOWING "POWER STEERING ASSIST FAULT" POPPED UP ON THE DASHBOARD. THE WHEEL BECAME STIFF AND UNABLE TO TURN. I HAD TO STOP MY CAR AND RESTARTED IT. THE MESSAGE WAS GONE AND I WAS ABLE TO DROVE IT BACK HOME. LUCKILY IT HAPPENED WHEN THERE WAS NO OTHER CARS. I PROBABLY WOULD HAVE BEEN KILLED IF IT HAD HAPPENED ON AN EXPRESSWAY. IT IS DEFINITELY A MAJOR SAFETY ISSUE AND REQUIRES A RECALL! *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING THE POWER STEERING LIGHT ILLUMINATED AND THE CONTACT WAS UNABLE TO MAKE A COMPLETE TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO PROVIDED A TROUBLE CODE OF (C200D). THE APPROXIMATE SPEED AT TIME OF FAILURE WAS 15 MPH. THE APPROXIMATE MILEAGE AT TIME OF FAILURE WAS 60,000.

I NOTICED A SERVICE POWER STEERING WARNING LIGHT COME ON. I SHUT THE VEHICLE OFF AND UPON RESTARTING IT I HAD ABSOLUTELY NO POWER STEERING. LUCKILY I WAS NO LONGER DRIVING. THIS IS A DANGEROUS SITUATION AND A DANGEROUS SAFETY DEFECT IN EQUIPMENT. I WOULD NOT CONSIDER THIS TO BE NORMAL WEAR AND TEAR ON A TWO YEAR OLD VEHICLE. I LEARNED SEVERAL COMPLAINTS HAVE BEEN MADE ABOUT THIS DEFECT WITH SIMILAR DANGERS. I'M WONDERING WHAT HAS BEEN DONE TO RECTIFY THE PROBLEM? AM I FIXING THE PROBLEM USING THE SAME TYPE OF PARTS I HAD? WITH NO CHANGE THIS COULD HAPPEN AGAIN IN A TWO YEAR PERIOD. THIS IS NOT A SMALL OR INEXPENSIVE MECHANICAL JOB. I STRONGLY RECOMMEND LOOKING INTO THIS SITUATION FOR RECALL. WHAT NEEDS TO HAPPEN FOR A RECALL TO BE GRANTED....A FATALITY... I HOPE NOT. *TR

SLOWING DOWN FOR A STOP SIGN. THE POWER STEERING WENT OUT MAKING IT VERY DIFFICULT TO STEER. SHUT OFF THE CAR AND RESTARTED IT AND THE PROBLEM WENT AWAY. *TR

WAS DRIVING AROUND 30MPH DOWN A RESIDENTIAL STREET WHEN MY POWER STEERING LIGHT CAME ON AND I SUDDENLY LOST POWER STEERING. LUCKILY I WAS ON A SLOW STREET WITH NOT MANY CARS BUT HAD THERE BEEN A CAR IN FRONT OF ME, I WOULD'VE CRASHED. LOOKED INTO IT AND IT WAS A FAULTY POWER STEERING RACK, SOMETHING FORD HAS HEARD ABOUT A LOT BUT HASN'T ACKNOWLEDGED IT AS OF YET. *TR

WELL I BOUGHT THIS CAR IN APRIL OF 2014 AND THE POWER STEERING WILL SHUT OFF WHILE YOU ARE DRIVING IT HAPPENED ON THE INTERSTATE WHILE I WAS DRIVING AT 65 MPH AND IT IS HARD TO CONTROL.IT HAS HAPPENED 4 TIMES SINCE THEN ONCE WHEN MY WIFE WAS DRIVING AND SHE WAS TURNING INTO A PARKING LOT AND SHE IS A SMALL WOMAN AND SHE WAS SCARED TO DEATH TO DRIVE IT ANYMORE . I BOUGHT THIS CAR FOR MY 17 YEAR OLD DAUGHTER BUT I HAVE NOT LET HER DRIVE IT YET DUE TO THIS I HAVE LOOKED AT SOME FORUMS WITH COMPLAINT'S AND THERE ARE HUNDREDS OF THEM I THINK THIS IS A SAFETY ISSUE AT LEAST FOR ME IT IS I DON'T WANT MY DAUGHTER IN A CRASH FOR IT PLEASE HELP US. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE IN A RESIDENTIAL NEIGHBORHOOD THE ELECTRIC POWER STEERING GEAR STOP FUNCTIONING. CAUSING THE CAR TO BE EXTREMELY HARD TO CONTROL. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED AS THE ADVANCE TRACK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,001. THE VIN WAS NOT AVAILABLE.

DRIVING IN RUSH HOUR TRAFFIC IN ATLANTA, POWER STEERING FAILED. WARNING LIGHT CAME ON STATING "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC". HAS HAPPENED IN THE PAST AND SIMPLY RESTARTING THE CAR WOULD FIX THE ISSUE. HOWEVER, I HAVE RESTARTED THE CAR 4 TIMES SINCE THEN AND THE ERROR WILL NOT GO AWAY. POWER STEERING ON CAR WILL NOT WORK. *TR

I WAS APPROACHING A RED LIGHT, WHEN I HEARD A "POP" AND SUDDENLY I COULD NOT STEER MY CAR ANYMORE. I WAS ABLE TO STOP THE CAR, BUT I WAS STRANDED IN THE MIDDLE OF THE ROAD BLOCKING TRAFFIC. THE CAR COULD ONLY BE MOVED BY A TOW TRUCK. AFTER ACCESSING THE SITUATION, IT TURNED OUT TO BE MY POWER STEERING UNIT HAD JUST SNAPPED INTO. THE GOOD LORD WAS WITH ME!!!! HAD I BEEN ON THE INTERSTATE WHERE I WOULD HAVE BEEN MOVING AT A HIGHER RATE OF SPEED, MY WIFE AND SON MIGHT POSSIBLY BE ATTENDING MY FUNERAL RIGHT NOW!!!! *TR

I WAS DRIVING ON THE HIGHWAY AND MY POWER STEERING WENT OUT. I DROVE WITH NO POWER STEERING FOR ABOUT 8 MILES AND THEN TURNED THE CAR OFF AND BACK ON AND THE STEERING CAME BACK. *TR

WHILE DRIVING ON THE INTERSTATE CAR WENT INTO POWER STEERING ASSISTED DEFAULT SETTING, RENDERING THE POWER STEERING TO LITTLE MORE THAN 15% USAGE WHILE MESSAGING AN SERVICE ADVANCETRAK MESSAGE. THE AUTOMOBILE USERS GUIDE MENTIONS A 10 SECOND WAIT IN BETWEEN STARTS. I PERFORMED THE TROUBLESHOOTING ACTIVITY TO NO AVAIL. THIS PROBLEM OCCURRED WHILE I WAS TRAVELING ON THE INTERSTATE HIGHWAY AND COULD HAVE BEEN A SERIOUS INCIDENT WHILE TRAVELING THE RECOMMENDED SPEED LIMIT. I PURCHASED THIS VEHICLE USED AT A LOCAL DEALERSHIP (CAPE GIRARDEAU, MISSOURI) ON 3/18/2014 AND HAVE HAD THIS ISSUE OCCUR ON MORE THAN ONE OCCASION. MY HOPE IS THAT YOU FOLKS LOOK AT RENDERING THE SITUATION IN A TIMELY MANNER CONSIDERING THE SAFETY OF MYSELF AND OTHERS WHOM HAVE EXPERIENCED THIS ISSUE. I APPRECIATE YOUR HELP AND LOOK FORWARD TO CONTINUED BUSINESS WITH YOUR COMPANY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TRAVELING 65 MPH ON HIGHWAY AND "POWER STEERING ASSIST FAULT" "SERVICE ADVANCETRAC" WARNING DISPLAYED (OCCURRED ON 4/26/14) LOST POWER STEERING AND ALMOST CAUSED AN ACCIDENT TRYING TO NAVIGATE TO SAFE AREA TO PULL OVER. WHEN THIS STEERING GOES OUT IT IS NOT LIKE HAVING MANUAL STEERING IN THE OLD DAYS. IT IS 10 TIMES HARDER TO MOVE THE WHEEL...ESSENTIALLY NO STEERING. HAPPENED AGAIN ON 4/27/2014 DRIVING 45 MPH. TURNED CAR OFF AND ON IN BOTH INSTANCES AND WARNING DISAPPEARED. SCHEDULED AN APPOINTMENT IMMEDIATELY FOR SERVICE AT A LOCAL FORD DEALER FOR 5/2/2014. IN TRANSIT TO DEALER ON THE EVENING OF 5/1/2014 WAS ON A LOCAL HIGHWAY TRAVELING 55 MPH AND LOST STEERING AGAIN. I WENT ONLINE AND WAS SURPRISED TO SEE HUNDREDS OF THESE CLAIMS. THERE A TOO MANY CLAIMS TO COUNT ON FUSION AND FOCUS WITH THIS SAME DIAGNOSTIC MESSAGES. DEALERS ARE AWARE THIS IS OCCURRING AND ONE ACKNOWLEDGED IT MIGHT BE A DESIGN PROBLEM. PEOPLE ARE PAYING ALLOT OF CASH OUT OF POCKET WITH NO GUARANTEED IT WILL NOT FAIL AGAIN (IE A DESIGN PROBLEM AND REPLACING PARTS WITH A FAULTY PART AGAIN). *TR

POWERS STEERING STOP FUNCTION WHEN I WAS DRIVING ON WET CONDITION REGULAR STREET ,LUCKY NO INJURY BUT VERY UNPLEASANT ,WAITING TO SEE HOW MANY DIE BEFORE RECALL HAPPENS? *TR

THE STEERING ON MY 2012 FORD FUSION SEL LOCATED UP AS MY WIFE WAS BACKING OUT OF A PARKING SPACE AND SHE COULD NOT STEER THE CAR. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE POWER STEERING SYSTEM MALFUNCTIONED. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO MANEUVER DUE TO THE STEERING. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR A LOCAL MECHANIC. THE FAILURE MILEAGE WAS 60,100.

WAS PULLING OFF FROM A STOP SIGN AT A NORMAL TAKEOFF. ADVANCETRAC WARNING LIGHT AND SERVICE POWER STEERING NOW WARNING CAME ON. TRIED TO DO THE RESET THAT I FOUND ONLINE. NOTHING FIXED IT. HAD TO DRIVE HOME 90 MILES WITH NO POWER STEERING. WILL TAKE TO DEALER IN THE MORNING. I'VE HAD THE CAR 4 DAYS AND IT WAS BOUGHT AS A CERTIFIED USED VEHICLE. *TR

WHEN STEERING I COULD HEAR A NOISE AND I FELT SHAKE ON STEERING WHEEL. HAD TO TAKE TO DEALER. *TR