81 complaints reported

2015 Ford Fusion UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
81
Crashes
0
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Feb 2026

Rear view camera is not functioning. The screen goes black or a message is show to contact dealership. No sensors work nor a view of what is behind me. There are times I almost hit people or other vehicles. There are recalls for other vehicles but not my vehicle. There was no inspection but dealership will not fix it. Itsstarted 2 years ago out of no where. Please help!

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2024
Feb 2026

Rear backup camera goes completely blank, shows a reversed imaged, or just an error code. Not part of the large recall in 2025. It should have been

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jun 2025
Jan 2026

My rear reverse camera has not been working properly. Sometimes the screen is completely black, sometimes the screen has lines in it , sometimes the camera acts like it is moving. It is very disturbing and dangerous. This is not weather related because it happens when it's sunny or raining. I can go a couple of days with out any issues and then randomly it has these issues. This has been going on for a while now so there isn't a particular day. This started happening early last year 2025

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2026
Jan 2026

Back up camera screen glitches and goes black when backing up. I have to pull forward and try reversing again to get the camera to work. When backing out of my driveway it’s an inconvenience but backing out of a parking space is a much bigger issue. Half way out of the space it will glitch distorting the picture or goes black with no picture.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2025
Nov 2025

The problem is the rear backup camera and I know Ford has recently issued recalls for certain models due to the camera being broken. The problem is that this is a 2015 model fusion and is being excluded from that recall but is having the exact same problems stated. It includes the camera not working, black lines appearing across the screen, or just flickering on and off. I think Ford should expand their rear camera problem to more years because it doesn’t stop at 2016 models.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2025
Oct 2025

Backup camera is showing a distorted/flipped image while in reverse. Nor does the parking assist work. No incidents have happened, thankfully.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Feb 2024
Oct 2025

The backup camera only works intermittently causing blind spots. I have not had the car/camera inspected but can make it available upon request. The problem first appeared about 1 year ago.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2024
Oct 2025

My rear view camera has not worked properly for almost two years now, and has progressively gotten worse over that time period. It will just go out when I’m in the middle of backing out of my driveway or a parking lot. It’s out more than it is on, and has almost caused a serious accident recently in a parking lot. It is an accident waiting to happen. It’s my understanding that this is a serious Ford issue. They have yet to acknowledge it though for my model. I’ve contacted Ford and the dealer to no avail.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2025
Oct 2025

My backup rear camera does not work more than half the time. The screen will go black or just not change at all and it will also say camera unavailable contact dealership. I have not been able to take it anywhere to get it looked at due to money issues. No warnings or anything. Just started one day in July 2025 and has kept doing it ever since.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2025
Jul 2025

My rear backup camera has been malfunctioning for several months now. When it decides to work at all, it flips the image from left to right and vice versa. Other times the backup camera doesn’t even work. And sometimes it has yellowish lines going through the images which distorts other cars behind me even more. Ford needs to fix this at no cost to me. There’s a recall on their other backup cameras in other Ford models. Not sure why the 2015 ford fusion wasn’t included in this recall because it’s doing the same thing - flipping the images, which makes it confusing when I’m backing up my car.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2025
Jul 2025

While driving car it begins to shaking and unable to accelerate than cuts off, will sometimes restart and can drive but does the same thing again, during this process a wrench symbol and check engine light come on. Had spark plugs replaced the first time, still was doing it. Also the throttle body removed and cleaned continued, so replaced throttle completely it’s been 2 days no issue so far, but the car belongs to my daughter and it happened while she was driving car was purchased used a year ago, this is the first time we had this issue not sure if previous owners experienced same issues.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: May 2025
Jul 2025

When starting the car this morning, I noticed that the steering wheel was driving kind of stiff and the car was kind of losing control while I was accelerating down the street. A while later in the day, my wrench light came on and then turned off, but a couple of months later a warning light came on saying Hillside assist not available, and then another warning light popped up after that one saying Service advance trac. So I turned the car off and attempted to restart it and the lights stayed on.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jun 2025
May 2025

Rear camera will go black and say contact dealer. Other times images will appear distorted or will be reversed where left and right are mixed up

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2024
May 2025

Backup camera broken, works only at random times. The Dealer confirmed today it needs to be replaced. Other 2015 Ford Fusions have already been recalled for this issue. I am asking you to expand it to include his VIN.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Sep 2025
Apr 2025

The trunk of the car randomly opens even when in motion sometimes enough to block my rear window and often when I can’t safely pull over right away. This keeps happening over and over. It is not just one incident on one day but multiple incidents over multiple days.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2025
Mar 2025

Rearview camera goes blank or sometimes freezes. Problem is intermittent but a safety issue due to affecting the visual display.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Mar 2025
Mar 2025

Rear view camera intermittently stops working entirely or shows a mirrored image (view is reversed).

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2021
Feb 2025

Rear View camera has distorted image or changes to a blue screen before saying camera unavailable. It is an intermittent issue that has been happening over many months. No accidents or injuries have been caused.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2025
Jan 2025

The Telematic Control Module/Unit failed and it is unavailable through Ford. I am told that Ford no longer makes the part. The part controls the many of the car's operations vital for safe driving. (Part No. HS7z14G229EH)

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2024
Jan 2025

Rear view camera reverts to a black screen when the vehicle is put in reverse. The screen indicates an error. This has been ongoing for a year. The 2016 Ford Fusion has been granted a recall on this issue - why wasn't the 2015 model included?

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Dec 1969
Dec 2024

TWO PIECE LUG NUTS. DEALER WILL NOT ROTATE TIRES BECAUSE THEY SAY THE LUG NUTS ARE SWELLED AND ARE AFRAID THAT THEY WILL DAMAGE THE LUGS NUTS AND I WOULD NOT BE ABLE TO CHANGE THE TIRE IF I HAD A FLAT SINCE MY LUG WRENCH WOULD NOT FIT. I SHOULD NOT HAVE TO BUY REPLACEMENT NUTS AT $100.00+. FORD SHOULD HAVE TO REPLACE THESE AT NO COST TO ME OR ANYONE ELSE.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2023
Aug 2024

Rear door lach wont lach. Door just swings open. Will call dealer today. Happened yesterday 8/25 2024.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2024
Apr 2024

The ACM (Audio Control Module) has failed in my 2015 Ford Fusion. Three times there was a very loud thump. Then the radio had a very loud static sound followed by silence. The radio won't even change stations or modes I can not use the radio, handsfree phone, google map assistance, cd, anything that is related to audio. Many complaints regarding the same issue are listed online. Wondering if Ford should do a recall on this failed system.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Dec 2023
Aug 2023

My trunk keeps popping open randomly at least 6-10 times a day. It happens at night, during the day, when I’m out running errands. It might not happen for a day, but then happen for the next few days in a row. There is no rhyme or reason as to why or when it will happen. I have googled this problem on line abs see that it is a major problem with this make model and year. My trunk keeps getting wet because it does not stay in a garage and the rain just pours in at night if it opens during the night, which it has several times now. I took it to the Ford dealership today to have them fix a different recall issue and fix my trunk. The trunk did not pop open for them when it was there abs therefore they said they couldn’t fix it. I am very disappointed with this answer. I need my trunk fixed now with all the rain and eventual snow of winter and Ford has no answers for me, and hasn’t helped fix the issue with anyone else that I see with this same issue on line. This is definitely a defective issue that Ford needs to fix asap!! This is not acceptable and is a major driving hazard as it happens when driving as well. I wish I could afford to get a different vehicle but I can’t. This issue first started this June 2023. I changed my key fob battery as some suggested, but no change. When this has happened if I have been in the car I can hear a definite “clicking” sound in the trunk area. Possibly a faulty wiring system?? I want this fixed as I am moving to another state in a month and I am very scared to have this fly open on the highway and put myself and others at risk….hence why I took it in today to have them fix the recall and also replace the trunk so that it is fixed, but they said it didn’t open for them when it was it was in the shop for a couple hours and therefore there wa smithing wrong with it that they could see. Definitely not acceptable abd I need this fixed asap if this car is to be considered safe to drive for me and for others on the roads.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2023
Dec 2022

My Ford fusion has a coolant leak and ford said I need a repair. Price for repair is $9,584.89. It is a known problem with a TSB (see below) Summary This article supersedes TSB 19-2139 to update the production fix date. Issue: Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DICs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To resolve the condition, replace the short block and head gasket.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Dec 2022

Trend Over Time

Complaints by year

Quick Summary

The 2015 Ford Fusion has 81 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.