2015 Ford Fusion UNKNOWN OR OTHER

The contact called on behalf of her father who owns a 2015 Ford Fusion. The contact stated that while driving approximately 45 MPH, the check engine light illuminated, and the vehicle was misfiring. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that spark plug #3 failed and needed to be replaced. The contact stated that all the spark plugs, and the coils were replaced; however, the failure persisted. The vehicle was taken to another independent mechanic who stated that the head gasket needed to be replaced. The vehicle was not repaired. The vehicle was taken to a third independent mechanic who diagnosed the vehicle and determined that the vehicle was receiving the incorrect fuel. The contact was advised to use Chevron fuel. The contact stated that the failure continued. The vehicle was finally taken to a Ford dealer where the failure was diagnosed as a blown head gasket; however, the vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that the vehicle was not included in a recall and to contact the NHTSA Hotline for assistance. The contact related the failure to an unknown manufacturer recall for the head gasket however, the year, make, and model was not included in the recall. The approximate failure mileage was 65,000.

Engine has a misfire on cylinder #2. Documented at dealership and has same issue as Id number 10213732 or 21N12 under Ford Customer Service. Build date for our vehicle is 07/14 which is not covered by this T.S.B., but obviously has the same issue as the bulletin. Car misfires while driving, accelerating and decelerating. I believe the build dates should be expanded to all 1.5 ecoboost with this issue, which is coolant intrusion by a poorly engineered engine block.

Fuel Rail and vacuums are faulty. Gas remains over 1/2 a tank and vehicle stalls and shuts off while trying to drive. The engine shuts off while in drive . Acceleration is still not allowing for the car to run when starting and after a while the vehicle shuts off while driving.

Vehicle consistently stalls after starting or while vehicle is in motion.

While driving the the lights and sound came on with Service Advance Trac and Hill Start Assist Not Available. Then the check engine light comes on flash and I can’t accelerate next it drags no pickup of speed. I took it back to the dealership after I got a recall done and these lights came on but they couldn’t find anything wrong to repair my car sat for days with no loaner or call back I’m still paying for this car monthly. I felt something moving as I tried to press on the gas pedal. Please assist

Code p2112, throttle body stuck closed. Lost power, no acceleration, no power steering. Has happened 3 times in the past 2 weeks. Check engine light comes on, no air bags, traction control or hill assist, messages pop up on dash. Too expensive too have Ford "diagnose" issue. No warning before this happens. There was no accident (yet) but it is my only vehicle so I have no choice about driving it.

The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 35 MPH, the vehicle started to vibrate and began to lose motive power. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer who diagnosed that the short block needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 78,000.

Automotive Warning Lights: Multiple Light Syndrome (dash indicator lights) - at times while my vehicle is running all the warning lights start coming on and my steering wheel starts to get tough to turn (almost like it doesn't have power steering at all). The only thing that takes it off is if I shut off my car and restart it. This happens almost 5 times a week. It will show ABS, power steering, check engine and a bunch of other things. Just had the bolts that were recalled on the steering wheel fixed but this is still an ongoing issue. The vehicle only has 58000 miles.

We having a problem with transmission failed. I noticed a recall for 2015 Ford Fusion. The car is running but stayed in limp mode and will not go over 40 mph.

Ford Recall from 2019, #19S16 FAILED ..the bushing they replaced as part of this recall has failed, causing the same safety issue the original recall was supposed to fix. The car shifter is in park but the car remains in neutral. Serious safety issue. Brought car back to the dealer that originally did the recall repair, but they refuse to fix this issue as part of the recall and the manufacturer says the recall only covers this issue ONE time. The car has less than 55k miles on it, and it has only been 2 years since this recall repair was done (also, last year the car was hardly driven due to covid). The original recall covered several types of fords - so many car owners are unaware that this bushing will fail again. What recourse do consumers have when the recall repair does not fix this issue????

i bought a 2015 Ford Fusion from a dealer in May 2022 i had only been driving the vehicle a month & 1/2 before it began to smoke really bad, so bad to where the drivers behind me visibility was affected....I made it home safely not knowing if the car would explode because of all the smoke and the smell, and the overheating of coolant and warning lights. I called the dealer I bought it from they said they couldn't help me cause it was past the few weeks they gave me to call them with issues, but said i can pay their mechanic to fix it for over $4000.00 which I do not have because I am on disability with a fixed income. I am still paying the note for this vehicle which I cannot drive and cannot afford to fix. It is just parked. I don't know what else to do, I took it to the Ford dealership near me and they said the engine needed to be replaced and would cost 10,442.00 which is more than what i owe on the car...I don't understand why there is no recalls for this vehicle and others that Ford and other dealers seem to know had or have this issue. I have read online and heard on YouTube so many people have had this same issue with their Ford vehicles and can't get any help to repair them. I am beyond frustrated that people can lie so easily, manipulate or con people into buying a product knowing it will not perform the way it is intended. I'm asking for a recall on all the Fords that have this issue with the coolant leaking in the cylinders of the engine or whatever to cause the entire engine to need to be replaced. I'm a honest person and expect the same from others, especially the ones licensed to run business'. It is unfair to consumers who spend their hard earned money out here to keep the economy moving to be sold unsafe, tarnished, broken and knowingly corrupt products. Please help as many of us as possible, because a lot of us aren't rich, we are just hard working consumers hoping our money get us what we pay for! Fairness, Honesty and Quality Products.

Vehicle MIL came on while on the interstate in very heavy traffic. Lost power and almost caused a severe accident. Barely made it to shoulder. Dealer performed diagnostics and stated it was coolant intrusion into 1.5 liter ecoboost which destroyed the engine. Evidently this is a known problem with this engine which the manufacturer has not addressed.

My name is [XXX], My daughter stated that she was driving her 2015 Ford Fusion down the highway, and panicked when the vehicle suddenly accelerated on its own. She was pushing down on the brakes as hard as she could, and the vehicle would not slow down. Thankfully, by the grace of GOD, the vehicle eventually started slowing. She crept home afterwards. The vehicle is now at Mullinax Ford in Mobile Alabama. The address is 7311 Airport Blvd. Mobile Alabama, 36608. The phone number is 251-261-0238. The vehicle has 80 thousand miles on it. I have kept it in excellent condition due to the fact that I do not want her to breakdown in the middle of the road. However, I never expected that the vehicle would autonomously accelerate and potentially kill her due to a wreck. I am concerned that the vehicle can no longer be trusted. What can be done to resolve the issue? Will the manufacturer pay for the fix? Will the fix be professional, and actually remedy the malfunction? Do I have a legal avenue of approach? Will you please have someone investigate, and rectify. Can my daughter please have a temporary, or permanent replacement? This has been a burden due to the fact that she needs that vehicle to go back and forth to college. She will probably have anxiety driving the fusion if, or when the fusion is returned. I am asking for help. I do not know the system or component that malfunctioned. I do not know if the system has been inspected by the manufacturer, police, insurance representatives, or others. My daughter noticed a hill start assist message on her instrument cluster at the time of malfunction. Thank you for your time. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The engine leaks coolant into the cylinder, which causes repeated overheat warnings which completely disengage the throttle.

Driving in very heavy rain on I93 at about 40mph, exited highway, after about 5 miles, no power steering, many other functions stopped operating, limped into a parking lot, tried to reset everything by shutting off and back on, no change. Brought car to dealer, said they had to replace power steering unit, $2000. This happened when car was only two years old.

The Display for sync / phone / radio / backup camera went black & now no display of backup camera etc. Reset does not correct problem. Fuse good. Disconnecting battery / reconnect does not correct. Known problem with other Fords Accessory Display Module & Screen. Very expensive failure.

On 7/30/2021 I filled up my gas tank at a local Sunoco. After doing so my engine would start and quickly stall. Thinking I may have gotten "bad gas", after several attemts of re-starting my car and while in neutral I reved up the car a few times between 3-4 thousand RPM's to posiibly "blow out" and any water or sediment which at the time I believed was do to the gas, and it ran fine for days and did not stall. I continued to drive the car to work and errunds with no issue, except for about 3 days after gas fill-up when my engine light came on. Although the car ran fine, on Tuesday August 2 2021, I went to local Auto Zone and they ran the diagnostic that indicated a P1450 error which said on the report "Replace Evaporative Emissions (EVAP) Purge Control Valve". The following morning August 3rd, I called my Ford Mullinax dealership when they opened at 7:30, and the closest appointment was not until Monday August 16th ! (a quailfied local mechanic said he could not do the work and would actually have to send the car to Ford himself.) On the following day August 4th, I drove the car to work (a 76 mile round trip primarily on the interstate). The car ran fine on the way there and up to a point on the way back, until the engine made a intermittent very loud noise and did so after several times after, until the engine completely and unexpectedly shut down and narrowly missing a very dangerous rear end collision. I called AAA to tow my car, and when the driver arrived 25 minutes or so, the car was in a position which made it difficult to place on his flatbed tow truck that he arrived with. He asked if I could start it up, and I said I doubt it would but I was willing to try. Much to my suprise it fired righ up! I assume that it had time to cool down and that this was only temporary. Definetly NOT SAFE to assume everything was now ok ! From that 8/4/2021 day until today as I document this incident on 8/9/2021, I have been fortunate enough to borrow a friend's 2nd vehicle

Since vehicle was purchased in 2014, it has had electrical issue with starting. It has needed a jumpstart at least 50 times and was brought back to the dealer multiple times with no solve. The dealer advised we just need to drive it more to charge the battery. A few weeks ago, the car would not start or shift out of park. A jumpstart was attempted and but the car still would not start. When trying to start the car, the warning chimes were beeping rapidly and the following message cycled on the display: see manual, steering assist fault service required, service AdvanceTrac, low engine oil pressure, engine coolant overtemperature, park brake malfunction service now. The car was towed to a Ford dealer. The dealer advised the battery, starter and alternator were fine. They said the car was fine and it then drove without issue for a couple weeks. A few weeks later while driving, it completely shut off and would not start in a turn lane. The headlights turned off and would not come on. The hazard lights were turned on but only worked on the mirrors, not the front or rear hazard lights. This was extremely dangerous as it was dark out and we were almost hit from behind. The police were called and blocked the vehicle for safety. The tow truck driver was unable to jumpstart the vehicle or get it out of park with a jumpstart power applied but all the displays were working normal so it was not an issue with the battery. The same warning messages that were displayed weeks earlier were displayed again after the car turned off: see manual, steering assist fault service required, service AdvanceTrac, low engine oil pressure, engine coolant overtemperature, park brake malfunction service now. The vehicle was towed to the same Ford dealer that said there were no problems a few weeks ago and it is acting the same as the day the the car stopped working in the middle of the intersection. This could happen on a highway or anywhere and shut the car down without warning.

I was driving in hot 95 degree weather on on freeway with my A/C on going 65 MPH when my car beeped and a message popped up saying my engine coolant was too hot. My temp guage was at the highest temperature at Hot in the recline. I quickly turned off my A/C and slowed down and got into the farthest right lane. I was about to pull over when the temp guage dropped back to normal operating level which is about the middle. I drove slowly and exited and the car was NOT steaming or smoking. I left it running and checked underneath and NO leaks or drips of any kind. I drove off and upon accelerating the temp rose up not quite to the top of guage but close and then back to normal again. I got to my destination and left 5 hours later and it seemed fine. I checked under hood that night and coolant was below MIN line. I checked again the next morning and it was still at the same level. I have a 1.5 ecoboost engine and notice some white smoke coming out tail pipe some mornings when reversing out of driveway on rear camera. I had to order coolant and meanwhile took it straight to my mechanic who can't find a problem. Where did the coolant go? There are no codes popping up. I get regular oil changes and maintenance. I thought my engine was going to blow up. I've never drove a car and saw the temp guage at the top without some sort of steam or loss of power. My mechanic says he did the pressure test overnight and all seems fine. I safely changed lanes but it was very nerve-racking. My mechanic drove it onto freeway and says guage goes up and down but doesn't know why. I hear a watery sound by my feet sometimes when accelerating from a stop. I thought it might be the turbo engine? It runs a bit rough sometimes too. UNCERTAIN but I dont want to get stuck on the road later or pay for costly repairs when issue could been avoided. Already having to pay 200.00 to diagnose and potentially another 200.00 for further testing. I'm at 71,000 miles now and out of warranty.

While driving, my vehicle stalled with no obvious warning. There were no lights displayed or other issues with the vehicle prior to this. I was able to press the gas pedal; however, it did not function. The car immediately slowed to a "coasting" speed while in traffic. This has occurred without warning on at least 3 occasions, all while in traffic. I have also noticed that this happens after having turned and after accelerating. This could have easily caused injury to myself and other drivers.

This is a complaint on the ability to get repair made under NHSTA 20V-177, Ford recall notice 20S15. Under the process set up by Ford Motor Company I am being told by 2 dealers the repair can take up 2 to 5 days with the vehicle at the shop. The labor time allotted by Ford for my vehicle is 1.8 Hrs to make the repair. Ford is NOT authorizing a rental car. It is my understanding that recall notices issued by NHSTA should not be any expense to the consumer and completed in a timely manner. How are consumers like myself, who is a senior citizen with only one vehicle suppose to get around? Or a working person to get to work. Why is the NHSTA letting Ford get away with this? Is this not a serious safety issue? Your response is appreciated.

Had dealer work on recall 18s20. Transmission linkage. After 9 days got the car back and the recall work failed with less than 60 miles traveled. creating a very dangerous roll away event. Basically the car was placed in park. The car rolled away.

DRIVING ON HIGHWAY AND CAR OVERHEATS AND HAVE TO PULL OVER. THE CAR SHUTDOWN. A COOLANT PROBLEM NOT A BIG DEAL. TAKE IT IN AND HAVE A CODE SAYING IT IS MISFIRE #2 #3. REPLACE PLUGS DO A TUNE UP AND ASK ABOUT THE OVER HEATING PROBLEM. SAID WE WERE LOW ON ANTIFREEZE. STRANGE CAUSE WE HAD JUST TOPPED ALL FLUIDS WHEN WE CHANGED OIL. OKAY PICK IT UP RUNS GREAT FOR ONE DAY, ENGINE LIGHT COMES ON AGAIN. TAKE IT BACK AND GET IT CHECKED MISFIRE AGAIN. LEAVE CAR WITH MECHANIC AND HE GOES THRU IT. TEST DRIVING AND ENGINE LIGHT COMES BACK ON. GETS IT BACK TO THE SHOP, STARTS LOOKING AROUND AND NOTICES THE COOLANT WHICH HE JUST FILLED IS DRY. AFTER FURTHER REVIEW THE COOLANT IS LEAKING INTO THE ENGINE. THE DIAGNOSE IS THE ENGINE NEEDS TO BE REPLACED. THE VEHICLE HAS 80000 MILES ON IT AND SHOULD NOT HAVE A PROBLEM OF THIS SORT GOING ON AT ALL. WE TOOK IT IN TO FORD AND WAS TOLD THEY CAN HELP US . THIS IS THERE PRODUCT CORRECT?

SOMETIMES HALFWAY OR COMPLETELY MY BACK UP CAMERA WILL GO BLACK AND LEAVE AND ERROR MESSAGE. THIS IS EVERYTIME I BACK UP, HAS BEEN HAPPENING SINCE AUGUST 2020.

RIGHT REAR DOOR LOCK DOES NOT REMAIN LOCKED, EVEN WHEN CAR IS IN MOTION. YOU ARE ABLE TO UNLOCK AND OPEN THE DOOR FROM THE INSIDE WHEN VEHICLE IS IN MOTION. THIS HAPPENS ON CITY STREETS AT 30 MPH OR GOING DOWN THE HIGHWAY AT 55 MPH. FIRST NOTICED IN MARCH 2020, BUT ONGOING. MY GRANDSON SITS IN THE REAR IN HIS CAR SEAT AND HAD ON SEVERAL OCCASIONS HE CAN OPEN THE DOOR, WHILE DRIVING DOWN ROAD.