2016 Ford Fusion Power Train
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
MY SHIFTER CABLE IS DETACHED FROM MY TRANSMISSION HOWEVER MY VEHICLE IS NOT INCLUDED IN THE CURRENT RECALL.
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS IN DRIVE, IT SHIFTED OUT OF GEAR WITHOUT WARNING. THE GEAR WAS UNABLE TO MANUALLY BE MANEUVERED INTO PARK. THE CONTACT PERFORMED AN INTERIM ADJUSTMENT BY OPENING THE HOOD AND PUSHING THE LEVER NEAR THE SHIFT CABLE FORWARD TO PLACE THE GEAR IN PARK. KOONS FORD (1051 E BROAD ST, FALLS CHURCH, VA, 703-241-7250) REPLACED THE BUSHINGS CONNECTING THE SHIFT CABLE TO THE TRANSMISSION. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE RELATED TO THE RECALL. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL. THE MANUFACTURER SUGGESTED THE DEALER REPAIR THE VEHICLE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. *TT*JB
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS IN THE PARK POSITION WITH THE IGNITION ON, THE GEAR SHIFT LOCKED IN THE PARK POSITION. THE CONTACT CALLED AAA AND IT WAS DETERMINED THAT THE TRANSMISSION CABLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO WESTWAY FORD OF IRVING (801 AIRPORT FREEWAY, IRVING, TEXAS 75062, (972) 584-9033), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS 76,188. THE VIN WAS INVALID.
FORD ISSUES TWO SAFETY RECALLS IN NORTH AMERICA 2014-16 FORD FUSION VEHICLES BUILT AT HERMOSILLO STAMPING AND ASSEMBLY PLANT BETWEEN JUNE 2, 2014 AND AUG. 31, 2015 SELECT 2013-16 MODEL YEAR FORD FUSION AND 2013-14 FORD ESCAPE VEHICLES TO REPLACE SHIFTER CABLE BUSHINGS FORD IS ISSUING A SAFETY RECALL IN NORTH AMERICA FOR APPROXIMATELY 550,000 2013-16 MODEL YEAR FORD FUSION AND 2013-14 FORD ESCAPE VEHICLES TO REPLACE SHIFTER CABLE BUSHINGS. ON AFFECTED VEHICLES, THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION MAY DETACH FROM THE TRANSMISSION. A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION MAY ALLOW THE TRANSMISSION TO BE IN A GEAR STATE DIFFERENT THAN THE GEAR SHIFT POSITION SELECTED BY THE DRIVER. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO 'PARK' AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN 'PARK,' WITH NO WARNING MESSAGE OR AUDIBLE CHIME. IF THE PARKING BRAKE IS NOT APPLIED, A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION COULD RESULT IN UNINTENDED VEHICLE MOVEMENT, INCREASING THE RISK OF INJURY OR CRASH. FORD IS NOT AWARE OF ANY ACCIDENTS OR INJURIES RELATED TO THIS CONDITION. THIS HAPPEN TO ME AND NOW FORD IS NOT HONORING THE RECALL STATING IT DOES NOT APPLY TO MY VEHICLE AFTER INVESTIGATING WHICH PLANT ASSEMBLY MADE MY VEHICLE BY THE VIN NUMBER IT SHOWS...PLANT CITY: HERMOSILLO -- MANUFACTURER: FORD MOTOR COMPANY, MEXICO. .
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL FORWARD. THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT SHIFTED INTO PARK, BUT THE PANEL DISPLAYED DRIVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO DAVID STANLEY FORD OF MIDWEST CITY, LLC (6601 SE 29TH ST, MIDWEST CITY, OK 73110, (405) 733-1611), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS ADVISED TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 72,000.
PULLED INTO DRIVEWAY AT HOME. THE CAR HAD STOPPED, AND I WENT TO PUT IT IN PARK FROM DRIVE. UPON MOVEMENT THE SHIFTER BECAME STUCK INTO REVERSE AND ON THE DASH, IT READ REVERSE, BUT THE SHIFTER WAS PUSHED UP TO THE (P) PARK MARK. THE SHIFTER WOULD NOT MOVE, AND CAR STARTED TO ROLL BACKWARD. THE BRAKE PEDAL WAS STIFF AND WOULD NOT MOVE. I PULLED THE EMERGENCY BRAKE. I LATER FOUND OUT IT WAS THE SHIFTING MECHANISM THAT HAD BROKE. THE BUSHING THAT CONNECTS THE SHIFTING CABLE TO THE TRANSMISSION BRAKE.
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ROLLED AWAY INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TOWED TO AUTONATION FORD ST. PETERSBURG (2525 34TH ST. N, ST. PETERSBURG, FL) WHERE IT WAS DETERMINED THAT IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE DEALER STATED THAT THE PARTS TO PERFORM THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 52,504. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE STATIONARY, THE VEHICLE'S TRANSMISSION MALFUNCTIONED. THE CONTACTED STATED THAT THE GEAR SHIFTER ERRONEOUSLY DETECTED THAT THE VEHICLE WAS IN REVERSE WHILE IT WAS PARKED. JIM BASS FORD (4032 WEST HOUSTON HARTE EXPRESSWAY, SAN ANGELO, TEXAS 76901, (325) 949-4621) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE SHIFTER CABLE FRACTURED AND NEEDED TO BE REPLACED. IN ADDITION, THE DEALER STATED THAT THE PART WOULD HAVE TO BE ORDERED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) AS THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
I WENT TO PUT MY CAR IN REVERSE TO BACK OUT OF A PARKING LOT AND WHEN I WENT TO PUT IT IN DRIVE THE VEHICLE DID NOT MOVE FROM REVERSE, ALMOST RESULTING IN A CRASH. I THEN TRIED TO SHIFT TO PARK AND IT STILL REMAINED IN REVERSE. I LATER TRIED TO SHIFT TO PARK AND IT STILL WOULDN'T SHIFT SO I TURNED IT OFF AND TRIED TO TURN IT BACK ON AND WOULDN'T TURN ON BECAUSE THE VEHICLE WAS NOT IN PARK. I LEFT IT IN REVERSE WITH THE PARKING BRAKE ON AND THE NEXT MORNING HAD IT TOWED TO SHAWNEE MISSION FORD.
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE TRANSMISSION WAS IN A DIFFERENT GEAR THAN THE GEAR THAT WAS SELECTED BY THE CONTACT. AFTER REVERSING, THE CONTACT CHANGED THE GEAR TO DRIVE, BUT THE VEHICLE KEPT REVERSING. THE VEHICLE WAS TOWED TO SUNRISE FORD (5435 US-1, FORT PIERCE, FL 34982, (772) 461-6000) WHERE THE CONTACT WAS INFORMED THAT THE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
YESTERDAY, I PUT MY CAR IN REVERSE TO GET OUT OF A PARKING SPACE. WHEN I SHIFTED MY AUTOMATIC INTO DRIVE, THE CAR CONTINUED TO BACK UP. I PUT MY CAR INTO PARK TO SEE WHAT WAS WRONG. ALTHOUGH MY SHIFTER WAS IN PARK, MY CAR WAS STUCK IN NEUTRAL AND BEGAN TO COAST FORWARD. I UNABLE TO GET MY CAR INTO PART. FORD SENT ME A RECALL NOTICE THAT STATES THAT THIS IS A PROBLEM (SAFETY RECALL NOTICE 18S29/ NHTSA RECALL 18V471). I HAD MY CAR TOWED TO THE NEAREST FORD DEALERSHIP (BOB DAVIDSON FORD). THE NEXT MORNING THE DEALERSHIP SERVICE DEPARTMENT CALLED AND I WOULD HAVE TO PAY $576 TO REPAIR THE FAULTY PART THAT IS SUBJECT TO THE RECALL. THAT MAKES ABSOLUTELY NO SENSE. FIRST, WHY SHOULD I HAVE TO PAY TO HAVE AN UNSAFE PART PUT IN MY CAR UNTIL THE CORRECT PART IS AVAILABLE AND WHY SHOULD I PAY FOR ANY REPAIR OF A PART THAT IS SUBJECT TO A SAFETY RECALL?
NHTSA CAMPAIGN NUMBER: 18V471000 WE HAD THIS EXACT ISSUE, BUT HAVE NOT BEEN NOTIFIED OF A RECALL. WE GOT OUT AT A REST AREA, WHEN WE RETURNED THE DASH SHOWED US IN A DIFFERENT GEAR THEN THE CAR WAS ACTUALLY IN. WHEN AT DEALERSHIP THEY STATED THAT THE PART THEY NEEDED TO REPLACE WAS THE SAME PART THAT WAS UNDER THE ABOVE RECALL, HOWEVER OUR VIN NUMBER IS NOT SHOWING UP???
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER REMAINED STUCK IN NEUTRAL WHEN SHIFTING FROM THE PARK POSITION. THE VEHICLE WAS NOT ABLE TO SHIFT BACK INTO PARK AND THE EMERGENCY BRAKE WAS ACTIVATED IN ORDER FOR THE VEHICLE NOT TO ROLL AWAY. THE VEHICLE WAS NOT DRIVABLE DUE TO THE FAILURE. THE DEALER CRONIN FORD (10700 NEW HAVEN RD, HARRISON, OH 45030, 1-(513) 367-5300) HOWEVER THE PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). A LOANER VEHICLE WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
VEHICLE WAS STOPPED AND BEING PLACED INTO PARK FROM DRIVE. UPON MOVEMENT THE SHIFTER BECAME STUCK IN NEUTRAL. WAS ABLE TO MOVE TO MOVE THE SHIFTER TO PARK BUT VEHICLE SCREEN READ TRANSMISSION IN NEUTRAL. TOWED THE VEHICLE TO CAMELBACK FORD AND WAS ADVISED THE SHIFTING MECHANISM HAD BROKEN. THE BUSHING THAT CONNECTS THE SHIFTING CABLE TO THE TRANSMISSION HAD BROKEN RECALL 18V471000. FORD REFUSED TO REPLACE AS VIN WAS NOT IN THE BATCH AFFECTED CURRENTLY.
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY ON AN INCLINE, IT INADVERTENTLY ROLLED AWAY. THE CONTACT STATED THAT THE PASSENGER JUMPED BACK INSIDE THE VEHICLE AND STOPPED IT IN THE MIDDLE OF THE STREET. AFTER THE FAILURE, THE VEHICLE FAILED TO ENGAGE IN ANY GEAR. THE VEHICLE WAS TOWED TO THE DEALER (HOLMAN FORD TURNERSVILLE, 3641 ROUTE 42 S, TURNERSVILLE, NEW JERSEY 08012) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE DETACHED AND NEEDED REPLACEMENT. THE DEALER ALSO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CASE NUMBER: CAS-15384719 WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
2016 FORD FUSION S AUTO TRANSMISSION SHIFT CABLE LINKAGE BUSHING BROKE , I WENT TO FORD DEALERSHIP EL CAJON MAIN STREET, TO ASK THEM IF MY CAR UNDER THIS WARRANTY THIS SAID BRING YOUR CAR NEXT WEEK YOUR CAR NOT UNDER WARRANTY YOU HAVE 36800 MILES. WE WILL CHARGE YOU.
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE ATTEMPTING TO PARK THE VEHICLE, THE CONTACT SHIFTED INTO PARK WITH THE BRAKE PEDAL DEPRESSED; HOWEVER, THE VEHICLE PROCEEDED TO MOVE FORWARD. THE CONTACT IMMEDIATELY TURNED THE ENGINE OFF, WAITED A MOMENT, AND RESTARTED THE ENGINE. AFTERWARDS, THE VEHICLE WAS ABLE TO SHIFT INTO PARK. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000.
VEHICLE SHIFTS HARD AND SLIPS WHEN SHIFTING INTO 2ND AND 3RD GEARS WHEN THE TRANSMISSION IS COLD
TL* THE CONTACT OWNS A 2016 FORD FUSION ENERGI. WHILE THE VEHICLE WAS PARKED, IT ROLLED DOWN A HILL WITHOUT WARNING. THE CONTACT SHIFTED THE GEAR INTO DRIVE AND WAS ABLE TO STABILIZE THE VEHICLE. THE CONTACT CALLED TUTTLE-CLICK FORD LINCOLN AT 949-763-4182 (LOCATED AT 43 AUTO CENTER DR, IRVINE, CA 92618) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000.
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 80 MPH, THE VEHICLE HESITATED AND AN ABNORMAL GRINDING NOISE WAS HEARD WHEN SHIFTING GEARS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED SUNRISE BUICK GMC COVINGTON PIKE AT (901) 372-8000 (1800 COVINGTON PIKE, MEMPHIS, TN 38128) AND WAS INFORMED TO CALL NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ALSO ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 74,000.
TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER PARKING THE VEHICLE AND SHIFTING THE GEAR SHIFTER TO PARK, THE CONTACT NOTICED THAT THE VEHICLE DISPLAYED NEUTRAL INSTEAD OF PARK. THE VEHICLE STARTED TO ROLL AWAY AND THE CONTACT HAD TO ENGAGE THE EMERGENCY PARKING BRAKE IN ORDER TO STOP THE VEHICLE. THE CONTACT NOTIFIED AAA AND THE TECHNICIAN PLACED THE SHIFT CABLE BACK IN THE CORRECT POSITION BECAUSE IT WAS LOOSE. THE VEHICLE WAS THEN TAKEN TO THE DEALER (FIESTA FORD, 78990 VARNER RD, INDIO, CA 92203, (760) 772-8000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFT CABLE FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 60,169.
2016 FORD FUSION. AFTER STOPPING THE VEHICLE AND SHIFTING TO THE PARK POSITION, THE TRANSMISSION DISPLAY INDICATED THAT THE TRANSMISSION WAS IN THE SPORTS MODE. WHEN ATTEMPTING TO EXIT THE VEHICLE THE ALARM BEGAN TO CHIME AND THE VEHICLE ERRONEOUSLY ROLLED FORWARD. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL CAMPAIGN
SHIFTER CABLE COMING LOOSE WHILE PARKING MY VEHICLE, FORD DEALERSHIP SAID THERE IS NO RECALL
HARSH OR DELAYED SHIFTING WHEN STARTING FROM A STOPPED POSITION OR AFTER SLOWING IN TRAFFIC AND TRYING TO ACCELERATE. HAPPENS IN DRIVE AND REVERSE. I BOUGHT THE CAR NEW AND HAS BEEN HAPPENING SINCE. ONLY 1150 MILES ON CAR AT THIS TIME. HAVE TAKEN TO DEALERSHIP SEVERAL TIMES WITH NO RESOLUTION.
WHILE DRIVING TO WORK MY 2016 FORD FUSION I HAD JUST PURCHASED IN JANUARY 2016 CAM TO A JERKY STALL-OUT HEADING TOWARDS A STOP LIGHT. I WAS ABLE TO RESTART THE FUSION AND BARLEY MAKE IT INTO A SMALL PARKING LOT. THE "SERVICE ENGINE" LIGHT CAME ON. I CALLED THE TOW-TRUCK, BECAUSE OBLIVIOUSLY THE 2016 FUSION PURCHASED IN JAN WAS NOT SAFE TO DRIVE! TOWED TO A FORD DEALERSHIP SAID THERE WAS A "THROTTLE BODY" INTERNAL FAILURE AND THEY REPLACED THE THROTTLE BODY AND RE-CALIBRATED THE NEW ONE... DID SOME RESEARCH AND THIS IS A BIG PROBLEM WITH THE FUSION-LINE! SO WHY IS THERE NO RECALL THIS COULD KILL SOMEONE ON A BUSY HIGHWAY! SO MY QUESTION IS... IS THE NEW THROTTLE BODY THEY PLACED IN MY FUSION ACTUALLY FIXING THE [XXX] PROBLEM OR ARE THEY KICKING THE CAN DOWN THE [XXX] ROAD? IS THERE A REDESIGNED THROTTLE BODY OR DID THEY STICK THE SAME TYPE WITH NO MODIFICATIONS BACK INTO MY FUSION? *I WOULD LIKE TO POINT OUT* I DID RECEIVE EXCELLENT CUSTOMER SERVICE FROM THE FORD DEALERSHIP, BUT WHEN A CAR HAS LESS THAN 10K MILES... SHOULD I ALREADY HAVE THAT HUGE OF A PROBLEM? ANSWER NO! IF SOMETHING TO THIS EFFECT HAPPENS AGAIN I MAY SEE WHAT THE TRADE IN PRICE ON A 2016 FORD FUSION IS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
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Quick Summary
The 2016 Ford Fusion has 230 Power Train complaints on file. 5 crashes have been reported. Review the timeline above for detailed owner experiences.