127 complaints reported

2009 Ford Mustang Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
127
Crashes
5
Fires
0
Injuries
3

Complaint Timeline

Chronological view of owner reports

Dec 2017

TAKATA RECALL NHTSA RECALL NUMBER 17V024 SUMMARY PASSENGER AIRBAG INFLATOR REPLACEMENT RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE REMEDY OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE. SAFETY RISK DESCRPITION THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO DIRS 17E001, 17E002, 17E003. FORD IS NOT AWARE OF ANY REPORTS OF ACCIDENT OR INJURY RELATED TO THIS CONDITION. MANUFACTURER RECALL NUMBER 17S01

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Oct 2017
Dec 2017

TAKATA RECALL. FORD HAS YET TO FIX MY PASSENGER SIDE AIRBAG. THEY PREDICT THEY "MIGHT HAVE" REPLACEMENT PARTS IN THE SPRING OF 2018 BUT THE LETTER RECEIVED ONLY STATES SELECT VEHICLES. THEIR REMEDY IS TO NOT HAVE ANYONE SIT IN THE PASSENGER SEAT. IT IS A FORD MUSTANG. THE BACKSEAT IS NOT BIG AT ALL AND IS ONLY COMFORTABLE IF YOU HAVE A DOUBLE AMPUTEE BACK THEIR. HOW IS MY WIFE WHO IS CLAUSTROPHOBIC SUPPOSED TO RIDE WITH ME? THIS IS NOT ACCEPTABLE. THIS WILL ALSO EFFECT IF I EVER WANT TO TRADE IT IN OR RESELL MY VEHICLE AS IT IS A POTENTIAL DEATH TRAP FOR A PASSENGER. FORD HAS TAKEN A 4 PASSENGER CAR THAT IS REALLY ONLY FOR 2 PEOPLE COMFORTABLE AND MADE IT A ONE SEATER.

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Dec 2017
Dec 2017

TAKATA AIRBAG RECALL. FORD REFUSES TO REPAIR PASSENGER AIRBAG AND REFUSES TO OFFER A RENTAL REPALCEMENT UNTIL THEY WILL REMEMDY MY AIRBAG. AS A RESULT I AM LIMITED IN THE ABILITY TO USE MY CAR.

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jun 2016
Dec 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WEST BRANCH FORD, 346 W MAIN ST, WEST BRANCH, IA 52358, (319) 643-2123) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A NOTICE FROM TK HOLDINGS, ALERTING HIM THAT TAKATA FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Dec 2017
Dec 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED REDLANDS FORS INC. AT (909) 793-3211 (1121 W COLTON AVE, REDLANDS, CA 92374) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2016
Dec 2017

NO REPLACEMENT BAGS AVALIABLE

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2015
Dec 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (ARUNDEL FORD, 1561 PORTLAND RD, ARUNDEL, ME 04046, (800) 889-7171) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Dec 2017
Dec 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HUB CITY FORD AT (337) 233-4500 (2909 EVANGELINE THROUGHWAY NE, LAFAYETTE, LA 70507) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2016
Dec 2017

TAKATA RECALL, I RECEIVED NOTICE THAT THERE WAS A RECALL ON MY VEHICLE AND THAT I WOULD RECEIVE ANOTHER NOTICE WHEN I COULD TAKE IT IN TO BE FIXED. I NEVER RECEIVED NOTICE AND APPARENTLY THIS RECALL IS UNRESOLVED.

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2017
Dec 2017

TAKATA RECALL. WE WERE NOTIFIED LAST YEAR ABOUT THE DEFECTIVE AIRBAG ON THE PASSENGER SIDE. TO DATE, NO REMEDY OR FIX IS AVAILABLE. WHEN CAN I EXPECT THE REPAIR TO BE MADE AVAILABLE???

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2009
Dec 2017

TAKATA RECALL - ACCORDING TO THE NHTSA.GOV WEBSITE, "THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY" ... SINCE THIS RECALL WAS ISSUED ON 06/01/2016 AND THE REMEDY IS NOT YET AVAILABLE, THIS PROBLEM HAS NOT BEEN ADDRESSED IN A TIMELY MANNER! MY WIFE AND I ARE EXTREMELY CONCERNED ABOUT THE SAFETY OF OUR SON DRIVING THIS VEHICLE (AGE 22). THIS IS ESPECIALLY TRUE BECAUSE WE LIVE IN THE HOUSTON AREA AND THERE IS A HIGH LEVEL OF HUMIDITY HERE IN THIS ENVIRONMENT. I WANT FORD TO ADDRESS THIS ISSUE ASAP!

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2016
Dec 2017

TAKATA RECALL: NOTICE RECEIVED JULY 2016!! NO NOTICE OF PART AVAILABLE NOW 01/12/2017. WAITED OVER 8 MONTHS FOR DRIVER'S SIDE-REPAIRED AT MY EXPENSE!! SEEMS BUYING THE PARTS IS NOT A PROBLEM FOR FORD. WHAT THE [XXX] IS WRONG WITH FORD!! SUBARU SEEMS TO GET THEIRS DONE IN A TIMELY FASHION, WHY IS FORD UNABLE TO. LIVES ARE AT RISK AND FORD DOES NOT GIVE A [XXX]!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TR

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2016
Nov 2017

TAKATA RECALL - REMEDY NOT AVAILABLE YET

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Nov 2017
Nov 2017

TAKATA RECALL- I TOOK MY VEHICLE TO AUTONATION IN MEMPHIS TENNESSEE AND THEY WANTED TO CHARGE ME JUST FOR DIAGNOSING THE VEHICLE. MY AIRBAG LIGHT IS ON AND I WAS THOUGHT THAT IT WAS FREE OF CHARGE SINCE THERE IS A RECALL.

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Nov 2017
Nov 2017

TAKATA RECALL. MANUFACTURER RECALL 16S26. TWO DEALERS WHERE I HAVE INQUIRED STATE THAT PASSENGER SIDE AIR BAG PARTS ARE NOT AVAILABLE AND MAY NOT BE MANUFACTURED AT ALL BECAUSE TAKATA WILL BE GOING OUT OF BUSINESS.

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Nov 2017
Nov 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SHORT-REDMOND FORD, 1916 JACKSBORO PIKE, LAFOLLETTE, TN 37766) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Oct 2017
Nov 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO CLARION FORD (1214 E MAIN ST, CLARION, PA 16214) WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY DID NOT KNOW WHEN PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jul 2016
Oct 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (PHILPOTT FORD, 1400 US-69, NEDERLAND, TX 77627) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Oct 2016
Oct 2017

HAVE BEEN WAITING SINCE 2016 FOR THE PASSENGER AIR BAG TO BE REPLACED. DEALER I USE ADVISED THAT THEY HAVE NOT RECEIVED ANY PASSENGER AIR BAGS.

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jul 2016
Oct 2017

THE DRIVER'S SIDE AIRBAG HAS BEEN REPLACED BUT NOT THE PASSENGER SIDE AND EVERY TIME I CONTACT THE DEALERSHIP ABOUT THIS ISSUE, I AM TOLD THAT THE AIRBAGS ARE NOT AVAILABLE YET AND THEY HAVE NO IDEA WHEN THEY WILL BE AVAILABLE.

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Oct 2017
Oct 2017

TAKATA RECALL FOR OVER 1 1/ 2 YEARS AND STILL NO PARTS ARE AVAILABLE FOR THIS RECALL!

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2014
Oct 2017

TAKATA RECALL...AIR BAG RECALL IS INCOMPLETE, REMEDY NOT AVAILABLE YET. WENT TO DEALERSHIPS FOR REPAIRS AND THEY SAID THEY HAVE NO PARTS TO MAKE NECESSARY REPAIRS AND TO CALL ON OCCASION TO GET UPDATES. MY CONCERN IS, WHY IS THIS ISSUE NOT GETTING RESOLVED BEFORE SOMETHING HAPPENS TO ME OR MY LOVED ONES? NHTSA # 17V024 MANUFACTURER # 17S01

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Mar 2017
Oct 2017

TAKATA RECALL I HAVE NOT RECEIVED INFORMATION FROM A DEALERSHIP SAYING THAT MY AIR BAG RECALL CAN BE FIXED. THEY JUST CONTINUALLY SAY WE DO NOT HAVE THE PART YET TO FIX THE RECALL ON YOUR AIRBAG. I FEAR FOR MY LIFE AND MY PASSENGERS LIFE IF THIS RECALL ON THE AIRBAG IS NOT FIXED.

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Oct 2017
Oct 2017

I RECEIVED A RECALL NOTICE OF TH AIRBAG NOT BEING SAFE AN SIERIOUS INJURY COULD OCCUR IF IN AN ACIDENT. CALLED TO SCHEDULED AN APPOINTMENT ,ONE AIRBAG HAS BEEN REPLACED. WAS TOLD IT WOULD BE ALRIGHT TO DRIVE CAR, BEEN ALMOST A YEAR STILL NO RESPONSE ON REPAIR. FEEL LUCK IS RUNNING OUT ON WHEN SOMETHING SERIOUS IS GOING TO GO WRONG. DEALER REALLY DON'T WANT TO DEAL WITH ME, EXCUSE AFTER EXCUSE.

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: May 2017
Oct 2017

TAKATA RECALL-PASSENGER SIDE AIRBAG INFLATOR->FORD IS INCOMPLETELY NOT REPLACING THESE IN A TIMELY FASHION. I HAVE WAITED OVER A YEAR TO HAVE THE DRIVER'S AIRBAG REPLACED, AND NOW OVER 6 MONTHS FOR THE PASSENGER SIDE -AND THEY STILL HAVE NOT REPLACED IT. SOME TYPE OF PENALTY SHOULD BE METED OUT!! PLEASE HELP!!!

Type: Vehicle, Vehicle: 2009 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2017

Trend Over Time

Complaints by year

Quick Summary

The 2009 Ford Mustang has 127 Air Bags complaints on file. 5 crashes have been reported. Review the timeline above for detailed owner experiences.