2017 GMC Acadia POWER TRAIN,ELECTRICAL SYSTEM

Twice the shift to park function of the vehicle has failed, once in 2020 and again in 2025, it appear that there is a recall for the year make and model vehicle, but for some reason my particular VIN in not included in this recall. The recall needs to be expanded to address this safety issue.

2017 GMC Acadia "shift to park" known failure. When you place the vehicle in the park position, mechanically it seems to be in park but the control says shift to park. When traveling long distance from home you can find yourself in a position where you cannot leave your car. You cannot lock it or turn it off properly. This is an ongoing problem known to GM and listed in many Technical bulletins including Bulletin No. 19-NA-206 date September, 2019. A recall should be issued for this problem. We found ourselves stranded hundreds of miles from home with a vehicle we could not shut off or secure. This may cause you to leave your car unattended, unlocked and running if you cannot get it to park and shut down.

Vehicle frequently shows the error "Shift to Park" when I attempt to turn off the car after it is placed in park - which is confirmable via the instrument panel. The vehicle electronics will not turn off until the error is cleared. At times I cannot clear the error and I've had to set my parking brake and leave the car electronics running while I go into a store, which leaves car unsecured and drains the battery. The car has gone into my local GMC dealer for repairs. The first time I took it in (August 2020), I was 365 miles outside my warranty and GMC refused to pay for the repairs. The dealership felt certain a recall would be issued and suggested I have harness switched which they admitted was a band-aid fix and that it wouldn't fix the issue, but it would allow a period where the error disappears (which it did) - until a recall is issued. The Shift to Park error reappeared about 1.5 years later. I took my Acadia back to the dealership and was told they could not replicate the error and therefore there was nothing they could about it. The error is happening much more often and I've scheduled another repair appointment to address the problem.

When trying to place the vehicle in "PARK" the message is displayed to "SHIFT TO PARK". The shift lever is in the park position, but the vehicle CANNOT BE TURNED OFF while this message is displayed. The shift lever has to be moved back and forth multiple times, sometimes for several minutes before allowing you to safely shut down the vehicle and exit. This is a known issue for GMC vehicles, yet they tell me that my VIN doesn't show the vehicle is eligible for a recall for this exact issue.

SHORTLY AFTER I PURCHASED MY ACADIA IN MAY OF 2018, IT STARTED DISPLAYING A SHIFT TO PARK WARNING WHEN I WOULD PUT THE CAR IN PARK. I CONTACTED THE DEALERSHIP AND THEY SAID IT WAS A KNOWN ISSUE AND THEY HAD TO REPLACE THE SHIFT ASSEMBLY. WELL ABOUT 3 WEEKS AGO IT STARTED DOING IT AGAIN. ONLY THIS TIME IT'S WORSE. IT TAKES SEVERAL TRIES AND TRICKS TO GET THE CAR TO RECOGNIZE IT'S IN PARK AND ALLOW ME TO SHUT THE CAR OFF - WHEN THE WARNING POPS UP IT WON'T ALLOW THE CAR TO POWER OFF SO ALL THE ELECTRONICS STAY ON. I CALLED THE DEALERSHIP AND THEY TOLD ME BECAUSE MY EXTENDED WARRANTY EXPIRED AT 79,000 MILES AND THEY HAD ALREADY REPLACED THE SHIFT ASSEMBLY ONCE THAT THERE IS NOTHING THEY CAN DO AND I WILL HAVE TO PAY OUT OF POCKET FOR THIS REPAIR EVEN THOUGH IT'S A WELL DOCUMENTED ISSUE WITH THESE VEHICLES.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT WHILE PLACING THE VEHICLE IN PARK, AN ERROR MESSAGE AND WARNING LIGHT WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE MESSAGE SHIFT TO PARK WAS DISPLAYED WHILE ATTEMPTING TO START OR TURN OFF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO BUICK GMC OF MAHWAH (386 NJ-17, MAHWAH, NJ 07430) WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.*DT*JB

THE ISSUE INVOLVED THE CAR FAILING TO RECOGNIZE IT IS IN PARK AND WILL NOT SHUT OFF WHILE ALSO ROLLING. THE ISSUE FIRST CAME UP IN NOVEMBER OF 2018 AND GMC REPLACED THE SHIFTER ASSEMBLY UNDER WARRANTY. IT HAS HAS REAPPEARED AS OF OCTOBER 2020 BUT THERE IS NO RECALL OR OTHER MEANS TO FIX IT AND IT PRESENTS A HAZARD GIVEN THE CAR TRANSPORTS OUR 3 YEAR OLD SON.

VEHICLE IS PUT INTO PARK WHEN STOPPED IN A PARKING LOT OR IN MY GARAGE BUT THE MESSAGE ON THE DASH INDICATES IT IS NOT IN PARK. THIS HAPPENS INTERMITTENTLY. THE POWER REMAINS ON WITH LIGHTS NOT SHUTTING OFF. SHIFTER HARNESS WAS REPLACED IN JULY 2020 PER BULLETIN 19-NA-206. THE PROBLEM SHOWED UP AGAIN 3 MONTHS LATER.

THE VEHICLE DOES NOT RECOGNIZE WHEN IT IS IN PARK. SPORADICALLY VEHICLE WILL NOT GO INTO PARK AND THUS CAN'T LEAVE VEHICLE. SAFETY CONCERN! I UNDERSTAND THIS IS A KNOWN ISSUE.

VEHICLE WILL NOT SHIFT INTO PARK, EVEN THOUGH THE CAR IS NOT MOVING. CANNOT TURN VEHICLE OFF WHILE THIS MESSAGE IS BEING DISPLAYED. CANNOT LOCK/SECURE VEHICLE WHILE THIS MESSAGE IS DISPLAYED.

VEHICLE WILL NOT SHIFT INTO PARK SO YOU CAN TURN OFF VEHICLE AND EXIT CAR. CANNOT SECURE VEHICLE. WHAT IS IS GOING TO TAKE TO GET THIS PROBLEM RECALLED? SURELY SOMEONE WILL NOT HAVE TO DIE BECAUSE A VEHICLE WILL NOT SHIFT INTO PARK? THERE IS A CLASS ACTION LAWSUIT FILED AGAINST GMC FOR THIS ISSUE. PLEASE DO THE RIGHT THING AND HAVE THEM RECALL THIS PROBLEM.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT UPON PLACING THE GEAR SHIFTER INTO THE PARK POSITION, THE SHIFT TO PARK WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. AFTER TURNING OFF THE VEHICLE, AN AUDIBLE CHIME WAS HEARD INSIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT SPOKE WITH A REPRESENTATIVE AT KARL CHEVROLET OF STUART (324 SW 8TH ST, STUART, IA 50250) WHERE SHE WAS INFORMED THAT THERE WAS A SERVICE BULLETIN ISSUED FOR THE FAILURE HOWEVER, THERE WAS CURRENTLY NO FIX FOR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.*BF CONSUMER STATED HARNESS WAS REPLACED.*JB

MY ACADIA WILL NOT TURN OFF WHEN PLACED IN PARK. THERE IS A SENSOR ON THE TRANSMISSION THAT TELLS THE VEHICLE THAT IT IS IN PARK AND ALLOW IT TO TURN OFF. I HAD THIS REPAIRED ONCE UNDER WARRANTY, NOW IT HAS HAPPENED FOR THE SECOND TIME. IT IS AN OBVIOUS ISSUE THAT WARRANTS A RECALL. IF THE VEHICLE HAPPENS TO TURN THE ENGINE OFF, WITH THIS WARNING, THE ELECTRONICS STAY ON AND DRAIN YOUR BATTERY UNLESS YOU START THE VEHICLE AND THEN SHIFT FROM PARK TO OTHER GEARS AND BACK TO PARK SEVERAL TIMES BEFORE THE ENGINE AND ELECTRONICS WILL SHUT OFF. DEALERSHIP TOLD ME WHEN WE TOOK IT THE FIRST TIME THAT THEY HAD SEVERAL OF THESE REPLACED ALREADY. *TR

SHIFT TO PARK WARNING LIGHT TURNS ON WHEN CAR IS IN PARK. HEADLIGHTS STAY ON.

WOULD NOT SHIFT INTO PARK. WAS ABLE TO SHUT OFF ENGINE BUT ELECTRICAL SYSTEM WOULD NOT SHUT OFF. THE VEHICLE WAS STATIONARY. DEALER HAD TO REPLACE FLOOR SHIFTER AND ELECTRICAL HARNESS.

THE VEHICLE STATES TO 'SHIFT TO PARK' BUT THE VEHICLE IS IN PARK ALREADY. THE VEHICLE WILL NOT TURN OFF AND KEEPS THE BATTERY RUNNING. I MUST START UP THE CAR AND SHIFT IT TO DRIVE, THEN PACK TO PARK MULTIPLE TIMES BEFORE THE CAR RECOGNIZES IT IS IN PARK. THIS HAPPENS EVERY TIME, BUT THE AMOUNT OF TIME IT TAKES TO TURN ON AND OFF TO REACH 'PARK' IS RANDOM.

WHEN THE CAR IS INTENTIONALLY STOPPED AND SHIFTED INTO PARK, THE DASHBOARD SHOWS A WARNING THAT THE CAR IS NOT IN PARK. IT REQUIRES MOVING THE GEAR SHIFT IN AND OUT OF DRIVE UNTIL THE ELECTRONICS RECOGNIZE THE CAR IS IN PARK. UNTIL THEN, ALL THE CAR ELECTRONICS REMAIN ACTIVE. WHEN THE DOOR IS OPENED AN ALARM SOUNDS BECAUSE THE ELECTRONICS THINKS THE CAR IS NOT IN PARK. THE GMC DEALERSHIP IS AWARE OF THE PROBLEM BUT CLAIMS THE PARTS NEEDED TO FIX IT ARE UNAVAILABLE. THIS FIRST HAPPENED OVER A YEAR AGO, BUT THE DEALERSHIP COULDN'T RECREATE THE PROBLEM. IT HAS STARTED HAPPENING AGAIN, AND THE DEALERSHIP HAS RECOGNIZED THE PROBLEM, BUT CLAIMS THE PARTS ARE UNAVAILABLE.

WHEN PUTTING THE VEHICLE INTO PARK, AN ERROR IS DISPLAYED STATING TO SHIFT THE VEHICLE INTO PARK, EVEN THOUGH THE SHIFTER IS IN P. IN ORDER TO GET THIS MESSAGE TO GO AWAY, I HAVE TO MOVE THE SHIFTER UP AND DOWN MULTIPLE TIMES. COULD TAKE UP TO 20 MIN TO GET THE ERROR TO GO AWAY. I CAN NOT LEAVE THE VEHICLE UNTIL THE ERROR IS OFF BECAUSE THE LIGHTS STAY ON AND WILL DRAIN THE BATTERY. I ALSO NOTICE THAT THE VEHICLE ROLLS A LITTLE MORE AFTER MULTIPLE ATTEMPTS TO GET ERROR MESSAGE OFF. THIS IS CONCERNING THAT IT MAY NOT REALIZE ITS IN PARK AND ROLL INTO ANOTHER VEHICLE CAUSING DAMAGE TO BOTH OR ROLL AWAY. I TOOK TO MY DEALER AND WAS TOLD THIS IS A 'KNOWN' ISSUE AND IS NOT COVERED UNDER WARRANTY, NOR IS THERE A RECALL. I JUST PAID OUT OF POCKET FOR NEW TIRES BECAUSE GM KNEW THE TIRES PLACED WERE 'WEARING' TOO SOON BASED ON MILEAGE. NOW, I AM BEING TOLD I WILL HAVE TO PAY ABOUT $600 TO GET THIS FIXED. GM KNOWS OF ISSUES AND NOT FIXING THEM IS WRONG. THIS IS NOT A NEW ISSUE, HAS BEEN LISTED AS COMPLAINTS FOR THE PAST YEAR, YET GM HAS DONE NOTHING TO FIX AND CONTINUE TO MAKE THE VEHICLE WITH THE SAME ISSUES. FRUSTRATING THAT I HAVE TO SPEND THE MONEY TO FIX AN ISSUE THEY KNOW ABOUT! THIS NEEDS PUSHED BACK TO GM TO HOLD THEM ACCOUNTABLE AND MAKE THIS RIGHT. THE SHIFTER ISSUE SHOULD BE A RECALL AND FIXED.

WHEN PARKING THE VEHICLE AND ATTEMPTING TO SHUT OFF, THE ACADIA GIVES THE MESSAGE "SHIFT TO PARK". THE VEHICLE IS CLEARLY IN PARK AND I MUST START THE VEHICLE AGAIN AND SHIFT TO REVERSE OR ANOTHER POSITION AND TURN OFF. THE VEHICLE WILL NOT ALLOW ME TO LOCK THE VEHICLE AND KEEPS POWER TO THE VEHICLE (DRAINING THE BATTERY) UNTIL IT RECOGNIZES THAT IT IS INDEED IN PARK. THIS HAS CAUSED A STALL AND THE VEHICLE TO POSSIBLY STILL BE IN GEAR WHEN PARKED LEADING TO A ROLLING HAZARD. HAS TAKEN AS MANY AS 15 TIMES FOR THE VEHICLE TO REALIZE IT IS IN PARK. GENERAL MOTORS HAS ISSUED A TSB (18-NA-297) REGARDING THIS ISSUE, BUT IS PLACING THE COST OF THE FIX ON THE CONSUMER. THIS IS A DEFECTIVE PIECE OF EQUIPMENT THAT HAS STARTED A CLASS ACTION LAWSUIT.

THE VEHICLE WILL NOT TURN OFF. IT KEEPS STATING THAT IT IS NOT IN PARK. HAVE MOVED SHIFTER BETWEEN GEARS REPEATEDLY, THE DASH DISPLAY SAYS IT IS IN PARK, THE CONSOLE SAYS IT IS IN PARK, BUT THE VEHICLE WILL NOT TURN OFF. THIS HAS HAPPENED ON FLAT SURFACES, AND INCLINES. THE END RESULT IS A VEHICLE THAT THINKS IT IS ON, WONT LOCK DOORS, AND KILLS THE BATTERY DUE TO REMAINING IN THE ON POSITION.

SHIFT TO PARK RECALL - THIS IS A SAFETY ISSUE. MY ACADIA WAS IN PARK AND I TURNED THE CAR OFF AND I GOT AN ERROR CODE THAT SAID ACTION REQUIRED SHIFT TO PARK. I HAD TO TURN THE CAR BACK ON PUT IT IN DRIVE AND BACK INTO PARK AND TURN THE CAR OFF THE STOP THE BEEPING. I SPOKE TO FLEMINGTON GMC AND THIS ISSUE IS NOT A RECALL. THIS MAKES NO SENSE TO ME THE ERROR CODE READS ACTION REQUIRED SHIFT TO PARK. WHICH CLEARLY MEANS THE CAR IS NOT IN PARK IF IT'S TELLING YOU TO SHIFT TO PARK WHEN YOU ALREADY PUT IT IN PARK AND TURNED THE CAR OFF USING THE START STOP BUTTON. I AM STILL WAITING FOR A PHONE CALL FROM AMBER AT GMC AS I WAS SUPPOSE TO BE CALLED ON 9/3/19 REGARDING THIS ISSUE.

AT RANDOM TIMES, WHEN PARKING MY VEHICLE, AFTER PLACING IT IN 'PARK' AND SHUTTING THE ENGINE OFF, THE DIC WARNS TO PLACE THE VEHICLE IN 'PARK' EVEN WHEN THE SHIFT LEVER IS IN 'PARK'. I HAVE TO START THE VEHICLE AGAIN, SHIFT THE VEHICLE FROM 'PARK TO 'DRIVE' AND THEN BACK TO 'PARK', SHUTCTHE VEHICLE OFF AND THE WARNING ON THE DLC GOES AWAY. THIS IS STARTING TO HAPPEN MORE OFTEN, EVERY 3-5 START-STOP CYCLES.

WHEN THE VEHICLE IS PARKED AFTER DRIVING AND THE PLACED IN PARK, THE VEHICLE FAILS TO RECOGNIZE THAT IS IN "PARK". THIS CAUSES THE INTERIOR ACCESSORIES TO REMAIN RUNNING AS THOUGH THE VEHICLE IS RUNNING EVEN WHEN THE ENGINE IS OFF. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY. FROM REVIEW OF INFORMATION, THIS IS A KNOW MANUFACTURING DEFECT FROM GM. WHEN GM WAS CONTACTED TO HAVE REPAIRED IN THE VEHICLE WE WERE INFORMED THAT THEY CANNOT WARRANTY THEIR VEHICLES FOREVER AND IT WOULD NOT BE REPAIRED. THIS SEEMS TO BE AN INAPPROPRIATE RESPONSE FOR AN ISSUE THAT IS NOT A WARRANTY ITEM BUT HAS BEEN PUBLISHED AS A MANUFACTURING DEFECT.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO THE OFF POSITION WITH THE ENGINE DEPOWERED HOWEVER, THE ELECTRICAL FUNCTIONS CONTINUE TO FUNCTION. THE BRAKE ASSIST AND STEERING ASSIST WARNING INDICATORS ILLUMINATED. DISCOVERY CHEVROLET BUICK GMC (2705 US-421, BOONE, NC) WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE WAS NOT REPAIRED HOWEVER, THE GMC MANUFACTURER INFORMED THE TECHNICIANS TO TIGHTEN THE TENSIONER CABLE TO TEMPORARILY REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.KH