2017 GMC Acadia UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
GMC customer care representative & local GMC service department supervisor unable to help. 2017 Acadia Shift to Park message. It’s Difficult to turn the car off. The vehicle refuses to acknowledge the park position. Potential rollaway hazard. You may inspect. Took it to GMC service & confirmed it is a prevalent issue: Transmission control 13534320 = gearshift assembly & Jumper harness 84733196. This problem has been recurring for several years and I have problem solved how to shut the car off. GMC customer care rep said it’s an issue with all 2017 Acadias and tried to help. The system deemed it complicated case & escalated it to a Supervisor. She read a “customer care” script. After talking, she admitted that realistically GMC would not help. Yesterday, she advised me to file a complaint with NHTSA. I read that 2 other states Ohio & Tennessee won class action lawsuits because of the hazardous shift to park issue. If GMC issued recalls for 2017 Acadia shift to park then my 2017 GMC Acadia should have been included. I have been waiting for the recall for several years. GMC admits the problem is prevalent in 2017 GMC Acadias. Would you please issue a recall associated with this issue and link it to my VIN. Thank you.
Vehicle is showing message of “shift to park” while trying to turn ignition off and currently in park. There is a current recall but it is saying this vehicle is not included in recall.
The transmission in my 2017 GMC Acadia needs to be replaced. According to an article from Qulll&Arrow, LLP, transmission problems affected the 2017, 2018, 2019 and some 2020 models, however, my VIN number is not included in this. I am reporting this so it can be documented in case other owners come forward and a pattern can be established.
it is a shift to park issue. will not shift into park....sometimes it takes several attempts before the computer reads it is in park. then i can turn off the car the car has 130,000 miles and we are repairing the same issue for the third time
Shift to park. Car will not register as in park. Have previously had issue fixed and has started again. Was told this is a common reoccurance and would likely happen again over time even if I pay to have it fixed again. Yesterday I spent 45 minutes trying to get the car to turn off. If it says shift to park the car will not shut completely down and there is nothing that can be done. I spoke with gmc for 30 min and was finally told to unhook the battery because they have no way to make it shut off without going to a dealership which was closed at the time.
I get a warning whenever the car is placed on park with the shifter telling me to shift to park even though it’s already on park. This causes the car to not be able to turn off
Shift to park. Dash stating "Shift to Park" when vehicle has been put in park, this results in being unable to turn vehicle completely off. Have to continually move gear shift and hope that it recognizes that the car is in park, this lasted over 30 minutes of trying to get the car to recognize that it was in park. This needs to be recalled.
Shifting car into park and the car does not register that it is in park. Display reads "shift to park" and lights do not shut off. Car will sit for 15 or more minutes before the car registers it is actually in park. I try to start it, shut it off, of start it, put in gear and then switch back to park and shut it off but still reads "shift to park". Battery is going to die if this keeps happening. GMC should be responsible for doing a complete recall on this, especially since they are aware of the problem. I have been stranded in parking lots waiting for this car to correct itself. this has been going on for over 4 years.
When I turn off the car it says required "shift to park" the car stays on and I can not exit the car it will not lock doors and it stays on.
vehicle has shift to park message, and will not allow the vehicle to shut down even though the vehicle is in park.
Shift to park warning stays on not allowing my car to turn off. Have to continually move gear shift in hopes it will recognize car is in park
When putting my car into park and turning the engine off. The car will not turn off and displays a shift to park error. The car has to be turned back on and shifted to a different position then put back in to park to try to turn engine off again. Often times this needs repeated several times before the engine will actually turn off.
The contact owns a 2017 GMC Acadia. The contact stated that while in reverse occasionally the vehicles rearview cameras do not function properly as they should. The steering assist is not fully functional warning light was illuminated. The vehicle was not taken to a local dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 99,900. The contact referenced an unknown NHTSA campaign number as probable cause for the failure.
Often while trying to park, the car simply won't shut off or allow me to park. I have to shift the handle a bunch of times for the car to turn off.
All of a sudden my infotainment center went blank and hasn't turned on since. I have no backup cameras or backup warnings because of this. I've taken it to an autobody but they cannot fix the issue.
After putting the car in Park and shutting off the engine, the message “SHIFT TO PARK” appears on the dashboard display and will not allow the vehicle to be locked. This has occurred numerous times since buying the vehicle.
Car battery does not turn off. Once parked, the display reads “shift to park”. The car is parked; engine is off. The battery stays on for hours (4 hours and counting this time).
Shift to park had this repaired in 2019 issue has popped up again. After a while my vehicle will not turn off I will be unable to walk away from my vehicle until it recognizes I’m in park. Today (29 August 2024) I arrived to work and went to turn off the vehicle and it gave the shift to park warning. This vehicle has needed the drive shaft (what was replaced during the last event of this matter), electronic control module, transmission, and thermostat have all needed to be replaced all in the first 5 years of owning it. Bought new in February of 2017.
Shift to park warning, while the vehicle is parked
Shift to Park Warning Had parts replaced on 7/20/20 Mileage was 54842 Now having same problem Shift to Park Warning 8/15/24 Mileage 73088
In the last couple of weeks my car has started to alert me to “shift into park” when I have already put the car in park. Sometimes it will resolve on its own or I will have to turn it back on and put in drive then back in park to fix. I researched this and found it is a recall for my year of car but did not show when I entered VIN.
Shift to park comes on when turning car off
My Gmc although not listed on the recall list has been effected by the "shift to park" issues that plague these vehicles. I was out of town and was unable to shift my vehicle safely into park without warnings that my vehicle wasn't secured. I had to disconnect my battery when I had to park in order to prevent roll back and endangerment to other. I took my vehicle for repairs and was told it was a common problem and nothing can be done but pay out of pocket. Why? It has the same issues as the others? Why can't I be recompensated for a recall issue? I have records to show it was the gear shift control and all other.
Shift to park warning and can’t shut car off
Shifter shifts to park but park will not engage. The vehicle chimes a warning that the vehicle is not in park. This was replaced by a GMC dealership under warranty in 2019. The problem has now came back. One of the parts ladies has the same year vehicle and replaced her in 2019 and just had to replace her again last month. The vehicle is out of warranty now and the dealership has not looked at the vehicle yet because my daughter drives it but she’s in college 5 hours away. There is no warnings both times this has happened.
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Quick Summary
The 2017 GMC Acadia has 98 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.