98 complaints reported

2017 GMC Acadia UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
98
Crashes
1
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

Jan 2019

AT TIMES WHEN SHIFTING CAR FROM DRIVE TO PARK THE CAR WILL NOT SEAT INTO PARK AND PROVIDES A MESSAGE SHIFT TO PARK. CAR IS IN A STATIONARY POSITION BUT AT TIMES WILL NOT ALLOW ME TO TURN OFF POWER TO CAR BECAUSE OF THE SHIFT TO PARK ISSUE.

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Sep 2019
Nov 2018

ON NOVEMBER 8TH, 2018 TOOK VEHICLE INTO CAPPELLINO GMC BUICK, FOR OIL CHANGE, TIRE ROTATION AND INSPECTION EVEN THO INSPECTION WAS NOT DUE UNTIL DECEMBER..WAS TOLD TIRES ON THESE VEHICLES WERE WARING UNUSUALLY FAST..NOTICES WERE POSTED ALL OVER THE DEALERS FACILITY, TOLD WE COULD BUY NEW ONES FOR SLIGHTLY LESS THAN NEW PRICE BECAUSE THEY WERE PRO RATED..THIS 2017 ACADIA WAS LEASED NEW, LESS THAN ONE YEAR AGO..WE BELIEVE WE SHOULD NOT HAVE TO PAY FOR FAULTY PRODUCT..AT THAT POINT CALLED DEALER WE HAD PURCHASED FROM AND QUESTIONED WHAT WAS GOING ON..WE WERE TOLD "IF IT PASSED INSPECTION, TIRES SHOULD BE GOOD FOR ANOTHER YEAR." ON 11/25/18, WHILE PULLING INTO DRIVEWAY, THE LEFT REAR DRIVERS SIDE TIRE BLEW OUT AND WAS FLAT WITHIN A FEW SECONDS.. WE THEN CALLED DEALER BACK AGAIN AND WAS TOLD TO CALL ROADSIDE ASSISTANCE THEN BRING IN ASAP TP DEALER TO GET NEW TIRES. THESE TIRES ARE NOT SAFE. ON 11/27/18 WENT INTO DEALER WITH SPARE THAT WE WERE TOLD NOT TO GO OVER 40 MILES ON. THEY SAID THEY WOULD SPLIT PRICE OF 4 NEW TIRES..WE SAID OK. THEY THEN TRIED TO PUT 4 NEW FAULTY TIRES ON VEHICLE. WE REFUSED TO PURCHASE MORE OF THE BAD TIRES THEY THEN GAVE US THE OPTION OF BUYING A DIFFERENT TIRE THAT HAD TO BE ORDERED AND SENT US OFF WITH THE SPARE STILL ON CAR.. WE WERE TOLD IT WILL TAKE AT LEAST 3 TO 5 DAYS TO GET THE OTHER TIRES..WE HAVE USED 20 OF THE MILES JUST GETTING BACK AND FORTH FROM DEALER. WE DO NOT FEEL WE SHOULD BE RESPONSIBLE FOR FAULTY EQUIPMENT ON LEASED VEHICLE. THESE TIRES ARE NOT SAFE..THERE ARE CHILDREN IN THIS CAR ON A DAILY BASIS. THIS WEEKEND WE WERE TO BE AT A HOCKEY TOURN. FOR ONE OF THE CHILDREN, ROOMS HAVE BEEN BOOKED AND HE IS THE TEAMS' GOALIE. WE HAVE NO WAY TO GET THERE NOW. WE WERE NOT OFFERED A LOANER OR ANY KIND OF HELP. HAD THIS HAPPENED ON A HIGHWAY OF ANY KIND THERE IS NO TELLING WHAT MAY HAVE HAPPENED. WE HOPE YOU WILL CHECK INTO THIS ASAP

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Nov 2018
Nov 2018

ATTENTION NEEDED - SHIFT TO PARK MESSAGE ON DIC VEHICLE IS IN PARK VEHICLE WON'T SHUT OFF STAYS IN ACCESSORY MODE CANNOT LOCK VEHICLE VEHICLE IN STATIONARY MODE - HAPPENS 20% OF TIMES PARKING

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Jun 2018
Oct 2018

DOES NOT ALWAYS RECOGNIZE THAT IT IS ALREADY IN PARK AND WILL ALERT ME TELLING ME TO PUT IT INTO PARK. WILL NOT SHUT OFF THE LIGHTS/RADIO/ETC. BECAUSE IT DOES NOT 'THINK' IT'S IN PARK WHEN IT IS. I HAVE RESEARCHED THIS AND IT SEEMS MANY OTHER ACADIA OWNERS HAVE EXPERIENCED THIS AND HAD TO PAY OUT OF POCKET FOR ITS REPAIR.

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Oct 2018
Jun 2018

WE BOUGHT THIS VEHICLE IN LATE JANUARY 2018. THE CAR WAS A NEW 2017 GMC ACADIA. WE HAD THE CAR A FEW DAYS WHEN MY WIFE SAID THAT SHE COULD NOT GET THE HORN TO WORK. SHE SAID SHE LOOKED AT THE MANUAL AND FOUND WHERE TO PUSH BUT NOTHING. I TRIED AND COULD NOT GET THE HORN TO WORK EITHER I CALLED TO AND MADE AN APPOINTMENT FOR THE DEALER SERVICE TO LOOK AT THE CAR. THEY INFORMED ME THAT IT NEEDED A NEW CONTACT. TOLD ME THEY WOULD CALL WHEN THE PART COMES IN. I STILL HAVEN'T HEAD FROM THEM AND CALLED A COUPLE OF TIME AND WAS TOLD AGAIN, WE'LL CALL AS SOON AS THE PART COMES IN. I BELIEVE THIS IS A BIG SAFETY PROBLEM AS SEVERAL TIME WE NEED THE HORN AND COULD NOT GET IT TO WORK.

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Jan 2018
Apr 2018

PANORAMIC ROOF EXPLODED.CLEAR DAY, NO OVERHEAD TREES WIRES ETC. 2 LANE ROAD IN NC.

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Jan 2017
Mar 2018

HORN IS EXTREMELY DIFFICULT TO SOUND. IT TAKES STRONG PRESSURE ON ONLY ONE AREA OF THE SURFACE TO SOUND. MY WIFE HAS NEVER BEEN ABLE TO DO IT. WOULD BE ALMOST IMPOSSIBLE TO SOUND IN AN EMERGENCY. THERE ARE MANY INSTANCES OF THIS ISSUE ON LINE. ATTATCHED IS THE DEALERS STATEMENT. BOTH THE DEALER AND GMC REP SAY IT IS WORKING AS DESIGNED. IT HAS BEEN LIKE THIS SINCE NEW. (NOV. 2017)

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Mar 2018
Mar 2018

VEHICLE DISPLAYS "ACTION REQUIRED - SHIFT TO PARK" IN THE DASHBOARD INFORMATION CENTER WHEN THE GEAR SHIFT IS PUT INTO PARK AND THE IGNITION PUSH BUTTON IS PUSHED TO TURN THE VEHICLE OFF. THE ALARM SOUNDS REPEATEDLY AND THE AUXILIARY POWER STAYS ON. IF THE VEHICLE IS EXITED ALARMS SOUND AS IF THE KEY FOB WERE LEFT IN THE VEHICLE. IN ADDITION, THE AUXILIARY POWER STAYS ON (INCLUDING THE HEADLIGHTS IF IN AUTO MODE) INDEFINITELY. MY DEALERSHIP IS UNABLE TO FIX THIS PROBLEM FOR NEARLY TWO MONTHS AND HAS OTHER CUSTOMERS WITH THE SAME PROBLEM. GMC CUSTOMER ASSISTANCE HAS PROVIDED NO HELP.

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Jun 2018
Jan 2018

HIGH HORN EFFORT - HORN DOES NOT ACTIVATE WHEN PRESSED ON. DRIVER HAS BEEN UNABLE TO NOTIFY OTHER CARS COMING INTO THEIR LANE. CONCERNED THAT THEY WILL BE UNABLE TO AVOID AN ACCIDENT. TOOK DELIVERY OF VEHICLE ON 01SEP2017 WITH THIS AS A KNOWN ISSUE. HAVE NOT HAD ANY RESOLUTION UNTIL VEHICLE WENT INTO SERVICE AROUND 09JAN18. BULLETIN ISSUED TO REPLACE WIRE HARNESS. THIS NEW WIRE HARNESS DID NOT IMPROVE THE CONDITION AT ALL - MAY EVEN BE WORSE THAN BEFORE. THIS IS A SAFETY ISSUE - GM NEEDS TO ADDRESS THIS IMMEDIATELY. THIS IS EITHER DUE TO THE DRIVER AIRBAG CUSHION PACK HEIGHT OR WIRE HARNESS LIMITING HORN TRAVEL.

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Jan 2017
Dec 2017

I WAS DRIVING FOR APPROXIMATELY 20 MILES ON A HIGHWAY WITH MY WINDSHIELD WIPERS IN THE INTERMITTENT POSTION. THERE WAS A LIGHT SNOW COMING DOWN. THE WIPERS WORKED UP TO THIS TIME. THE DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING. THIS AFFECTED VIABILITY DRAMATICALLY. IT WOULD HAVE BEEN WORSE WITH HEAVIER SNOW. I TOOK IT TO THE DEALER AND THEY FOUND THE SCREW HAD LOOSENED AND THE WIPER MOTOR AND WINDSHIELD WIPER WERE DISCONNECTED.

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Dec 2017
Dec 2017

WINDSHIELD CLEANER NOZZLE SPRAYS TOO LOW ONTO WINDSHIELD.WHEN TRYING TO CLEAR SALT SPRAY WIPER JUST PUSHES FLUID DOWN AND DOES NIT CLEAN SPRAY ADVERSELY AFFECTING VISIBILITY WHILE DRIVING ON HIGHWAY.BROUGHT TO DEALER TO HAVE CHECKED,THEY AGREED THAT THERE US A PROBLEM.SAID THEY WILL CHECK FOR ANY BULLETINS ON PROBLEM.NOZZLES ARE NOT ADJUSTABLE AND ARE MADE OF SOLID PLASTIC. ALSO CHECKED ANOTHER ACADIA ON LOT WITH SAME RESULTS.GMC SHOULD FIX THIS PROBLEM BEFORE THER IS AN INCIDENT.

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Dec 2017
Nov 2017

VERY HARD PRESSURE NEEDED TO ACTIVATE HORN ,NO MATTER WHICH POINT IS PRESSED YOUD NEED EXTREME PRESSURE TO ACTIVATE . VERY UNSAFE UNABLE TO BLOW HORN IN A EMERGENCY

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Nov 2017
Nov 2017

THE HORN IS EXTREMELY HARD TO BLOW (SAFETY HAZARD ). DEALER AGREES IT IS EXTREMELY DIFFICULT TO BLOW, BUT COMPARABLE TO SIMILAR MODELS, APPARENTLY POORLY DESIGNED AND VERY UNSAFE. SHOULD BE RECALLED.

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Aug 2007
Sep 2017

THE HORN ON THIS VEHICLE REQUIRES EXCESSIVE PRESSURE TO OPERATE. I WAS ADVISED BY DEALER THAT THEY ARE AWARE OF IT, HAVE A BULLETIN ON IT, BUT NO REPAIR. THIS SITUATION COULD BECOME A DANGER AS HORN DOES NOT FUNCTION WITH NORMAL PRESSURE. THIS ISSUE HAS BEEN WITH THE VEHICLE SINCE DELIVERY. 4/17. THIS VEHICLE WAS JUST SERVICED ON 9/27

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Sep 2017
Jul 2017

THE HORN IS EXTREMELY DIFFICULT TO ACTIVATE. A PERSON MUST USE EXTREME WEIGHT AND PRESSURE TO GET THE HORN TO WORK. DEALERSHIP TOLD ME THAT I AM NOT THE FIRST PERSON TO COMPLAIN ABOUT THE ISSUE BUT AS OF YET THERE IS NO REPAIR THAT THEY HAVE TO FIX THE PROBLEM. THIS OCCURS NO MATTER WHETHER THE VEHICLE IS MOVING OR PARKED. THIS HAS HAPPENED EVERY SINCE THE VEHICLE WAS NEW. THE PROBLEM OCCURS EVERY TIME I TRY TO ACTIVATE THE HORN.

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Oct 2017
Apr 2017 Injury

POWER LIFTGATE MALFUNCTION- LIFTGATE WAS OPERATED FROM THE REAR SWITCH. UPON ACTIVATION IT ROSE ALMOST FULLY AND THEN SLAMMED DOWN ON A PERSON WHILE THEY WERE ACCESSING THE REAR CARGO AREA, INJURING THEIR NOSE AND FACE. LIFTGATE FAILED TO STOP AT OBSTRUCTION. FROM THAT POINT ON LIFTGATE FAILED TO OPEN OR CLOSE WITHOUT MANUAL INTERVENTION. VEHICLE WAS STATIONARY, ENGINE RUNNING AND MOSTLY LEVEL STREET. WEATHER HAD BEEN RAINY BUT WAS NOT RAINING AT THE TIME, 63 DEGREE TEMP. NOT SURE IF IT WAS IN PARK OR DRIVE, BUT BRAKES WERE APPLIED AND OTHER PASSENGERS WERE ENTERING THE VEHICLE. THE NEXT MORNING THE POWER LIFTGATE HAS OPERATED NORMALLY.

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Feb 2017
Apr 2017

ON A RECENT TRIP. GOING 70 MPH ON THE HIGHWAY, 28 DEGREES OUTSIDE. WE CONSTANTLY HAD TO KEEP TURNING DOWN THE INSIDE TEMP. STARTED AT 72 DEGREES INSIDE AND FINALLY GOT TO A COMFORTABLE INSIDE TEMP AT 66 OR 67 DEGREES. ANYTHING ABOVE THAT WAS WAY TO HOT. WHEN YOU STOPPED OR SLOWED WAY DOWN, THE TEMP HAD TO BE TURNED UP. THIS IS WHILE THE SYSTEM WAS SET TO AUTO. THIS COULD CAUSE THE DRIVER TO TAKE THERE EYES OFF OF THE ROAD TO MESS WITH THE CLIMATE CONTROL.

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Dec 2016
Mar 2017

WHEN THE SUV GOES FROM 6 CYLINDERS TO 4 IT MAKES A VIBRATING NOISE LIKE A HELICOPTER OVER HEAD THEY SAY THIS IS NORMAL BUT IT IS EXTREMELY IRRITATING I FOUND OUT THAT OTHER PEOPLE HAVE COMPLAINED BUT IT APPEARS NOTHING IS BEING DONE THIS NOISE HAS TO BE FIXED

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Aug 2016
Feb 2017

THE HORN IS EXTREMELY HARD TO PUSH. MOST PEOPLE HAVE TO USE THE PALMS OF BOTH HANDS AND ARCH THEIR BACK AGAINST THE SEAT. I TOOK THE VEHICLE IN FOR SERVICE TO A GMC DEALER AND THEY WERE ALSO SHOCKED AT HOW DIFFICULT IT WAS TO PUSH THE HORN. AFTER FURTHER INVESTIGATION, GMC SAID THE HORN "WORKS AS CURRENTLY DESIGNED". THEY ALSO INDICATED THEY TRIED 3 OTHER 2017 ACADIA'S IN INVENTORY AND THEY WERE ALL VERY HARD TO PUSH. TO ME, THE PHRASE "WORKS AS CURRENTLY DESIGNED" IS INDICATIVE OF A PROBLEM. I AM UNABLE TO WARN PEDESTRIANS OR MOTORISTS OF AN IMPENDING DANGER. I HAVE TO WORK TOO HARD AND LONG TO PUSH THE HORN. A HORN SHOULD BE ABLE TO BE PUSHED VERY QUICKLY IN ORDER TO WARN OR ALERT OF A DANGER.

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Mar 2017
Jan 2017

HORN IS EXTREMELY DIFFICULT TO DEPRESS. SO DIFFICULT IN FACT, THAT MOST OF THE TIME IT IS INOPERABLE IN NEEDED SITUATIONS. WE HAVE REACHED OUT TO THE DEALERSHIP WHO INFORMED US TO CONTACT GMC WHO THEN DIRECTED US BACK TO THE DEALERSHIP WHO SENT US BACK TO GMC. AFTER 6 MONTHS OF NO RESPONSE WE WERE FINALLY TOLD BY GMC THAT THE UNDERSTAND IT IS HARD TO PRESS BUT THERE IS NOTHING THEY ARE PLANNING ON DOING ABOUT IT AT THIS TIME. I EXPLAINED THAT THIS IS A SERIOUS SAFETY ISSUE AND WE ARE UNCOMFORTABLE DRIVING THE VEHICLE.

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Jan 2017
Jan 2017

HORN BUTTON ON STEERING WHEEL IS VERY DIFFICULT TO DEPRESS TO ACTIVATE. USUALLY TAKES TWO HANDS TO ACTIVATE OR DEPRESS. IN A SITUATION THAT REQUIRES HORN USAGE THIS IS NOT A SAFE ACTIVATION USAGE.

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Jul 2017
Dec 2016

2017 ACADIA 'DENALI' TRIM IS MISSING AFM INFORMATION FROM ITS DIC DISPLAY. AFM INFORMATION SHOWS WHEN THE ENGINE IS USING 6 V/S 4 CYLINDERS. OTHER TRIMS SEEM TO SHOW AFM INFORMATION WHEN EQUIPPED WITH V6 ENGINE. AFM IS AN IMPORTANT FEATURE AND DENALI BEING THE HIGHEST LEVEL TRIM SHOULD DEFINITELY HAVE THIS INFORMATION AVAILABLE. GM SHOULD PROVIDE UPGRADED DISPLAY TO 2017 DENALI CUSTOMERS.

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Aug 2016
Aug 2016

THE HORN TAKES A LOT OF FORCE TO HONK OR ENGAGE THE HORN. I TOOK IT TO THE DEALER AND THE TECHNICIAN SAID, "IT WAS BY DESIGN". TO ME THIS IS A FLOW AND IT IS A SAFETY CONCERN TO ME AND MY FAMILY.

Type: Vehicle, Vehicle: 2017 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Oct 2016

Trend Over Time

Complaints by year

Quick Summary

The 2017 GMC Acadia has 98 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.