2014 Honda Accord Steering

The contact owns a 2014 Honda Accord. The contact stated while driving 30 mph, the steering wheel became difficult to turn. The contact pulled over and restarted the vehicle and the steering functionality returned. There was no warning light illuminated. The vehicle was towed to Apple Honda (1375 County Rd 58, Riverhead, NY 11901 (631) 727-0555) where it was diagnosed with needing the power steering rack to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not informed of the failure. The failure mileage was approximately 56,000.

THE STEERING HAS COMPLETELY FAILED

THE STEERING GOT TIGHT AND WAS HARD TO CONTROL. THE MECHANIC FOUND AN INTERNAL FAILURE ON THE POWER STEERING RACK.

On 11/18/2021 afternoon, once I turned on the engine, the steering was so tight and did not move at all. After that, the EPS yellow light indicator was appeared, so I turned off the engine and turned on again. However, the same symptoms appeared again, so I called the tow and dropped off my car at the body shop. After the body shop diagnosed my car, they said it might happen because of the software error and recommend to bring the car to the dealer since the malfunction issue is related with the software. So, I called the tow again and the towing company dropped my car at dealer on Sat. (11/20/2021). I went to dealer service center on Monday (11/22/2021) and the technician diagnosed that this was related to electronic power steering computer system (because the computer is so bad) not related to with the software of the driveshaft recall service (we got driveshaft recall service from this dealer a month ago) Since the steering is the main part of the driving, if it's malfunctioned, it will lead the serious injuries to drivers, passengers, and other drivers. This problem diagnosed by the dealer service center technician. No, it was not inspected by the manufacturer, police, insurance or other, but I called American Honda and explained about the issue. However, they just said because it's out of warranty, they can't pay the service. The car has been only 6 years and I never ever heard from other nor had have experience that the steering was not move because of the bad EPS computer system. There is no warning symptoms or message. It just appeared without waring on 11/18/2021 afternoon. (the car work properly in the same day of the morning). Because this problem is not made or cause by the driver, it is seriously unfair to pay the repair fee by the customer. Because America Honda used the malfunctioned computer part, they must pay the repair fee regardless warranty period. Please see attached for the detailed information.

In November 2019 I was involved in and accident because the steering failed. The air bag also broke my neck. The person that I hit was also injured. No one ever inspected the car. My Insurance Company told my lender that it is still impounded.

IN MOTION, LOST STEERING - POWER STEERING BECAME DISABLED. FCW FAILURE WARNING LIGHTS CAME ON THE DASH AND I PULLED OVER. STOPPED THE CAR. RESTARTED AND THE LIGHTS CLEARED. RAN OKAY GOING HOME. STARTED NEXT DAY AND FCW LIGHTS CAME ON AGAIN. THE FOLLOWING 3 DAYS THE CAR RAN FINE, NO ALARM LIGHTS. ISSUE SEEMS INTERMITTENT AND SEEMS DANGEROUS IF YOU CAN LOSE STEERING UNDERWAY. SEARCHED INTERNET, SEEMS LIKE A LOT OF FCW FAILURES AND THIS ELECTRONIC MODULE APPARENTLY CONTROLS BRAKING, STEERING, IDLE, TRANSMISSION, ETC.

POWER TO VEHICLE SHUTS OFF WHEN STEERING THE WHEEL WHILE DRIVING OR STOPPED.

TL* THE CONTACT OWNS A 2014 HONDA ACCORD. WHILE DRIVING 30 MPH, THE STEERING SEIZED AND THE BRAKE WARNING INDICATOR ILLUMINATED. AS A RESULT, THE VEHICLE CRASHED INTO A TREE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR BODY AND OTHER REPAIRS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.

ELECTRONIC POWER STEERING FAILURE AT LESS THAN 90,000 MILES. HAD WE BEEN DRIVING AT A HIGHER SPEED, WE AND OTHERS ON THE ROAD WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED. WITHOUT ANY WARNING, THE ELECTRONIC POWER STEERING FAILED AND IT WAS NEARLY IMPOSSIBLE TO STEER. IT TOOK ALL MY STRENGTH TO TURN THE STEERING WHEEL.

WENT CHRISTMAS SHOPPING, CAME OUT OF BEST BUY AND STARTED CAR TO GO HOME, NOTICED THAT THE STEERING WHEEL WOULD NOT TURN. TURNED CAR OFF, RESTARTED AND NOTICED THE SAME THING. WHILE TRYING TO TURN IT, IT PULSATES, AS IF THE SYSTEM IS ACTING UP. USED UBER TO GET HOME. CAME BACK THE NEXT DAY, THE SAME THING. DID SOME RESEARCH ON GOOGLE, THE ONLY WAY TO BYPASS POWER STEERING IS TO PULL THE FUSE SO WE PULLED THE FUSE AND DROVE CAR HOME IN MANUAL STEERING MODE. CHECKED CAR WITH OBD2 SCANNER, NO CODES. CALLED HONDA AND THEY SAID THESE CARS DON'T HAVE STEERING PROBLEMS. HOWEVER, WHEN I CHECKED ON GOOGLE, IT LOOKS LIKE HONDA HAS HAD A LOT OF PROBLEMS WITH STEERING ISSUES IN THE 2013/2014 ACCORD.

TL* THE CONTACT OWNS A 2014 HONDA ACCORD. WHEN THE GEAR WAS IN REVERSE, THE STEERING WHEEL SHOOK AND THE STEERING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE STEERING LOST POWER. THE DEALER WAS NOT CALLED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.

THE POWER STEERING INDICATOR KEEPS COMING ON AND LOST OF POWER STEERING.

WAS BACKING VEHICLE OUT OF A PARKING SPACE WHEN POWER STEERING FAILED SUDDENLY.

ELECTRONIC POWER STEERING ASSIST STOPPED WORKING WHILE I WAS AT A STOP LIGHT, THE STEERING WHEEL EXPLANATION MARK LIGHT APPEARED TO ILLUMINATE. AT THAT MOMENT I WAS UNABLE TO STEER BOTH RIGHT AND LEFT BUT BY SOME MIRACLE I MANAGED TO GET BACK HOME BY USING ALL MY STRENGTH TO TURN. I TOOK IT TO THE DEALERSHIP, THEY FIRST MADE REPLACE THE BATTERY CLAIMING THAT THE CAR IS SHOWING LOW VOLTAGE AND THAT NOT ENOUGH JUICE IS FLOWING TO THE EPS SYSTEM CAUSING IT NOT TO WORK, WHEN THAT DIDN'T FIX THE ISSUE, THEY RECOMMENDED ME TO REPLACE THE CONTROL UNIT, WHEN THAT DIDN'T FIX THE ISSUE, THEY RECOMMENDED TO REPLACE THE MOTOR ON THE RACK. AT THIS MOMENT I CALLED HONDA AND MADE THEM AWARE OF THE SITUATION AND THEY SAID THEY COULD NOT HELP. AND NOW I AM WRITING THIS INCIDENT TO SPREAD AWARENESS ON THIS ISSUE. MY CAR HAS 66,000 MILES ON IT AND HAS BEEN ALWAYS BEEN WELL MAINTAINED. POWER STEERING TO START CAUSING ISSUES THIS SOON IS REALLY SAD, AND FOR HONDA NOT TO DO ANYTHING ABOUT IT KNOWING IT IS A MAJOR SAFETY ISSUE IS HIGHLY UNACCEPTABLE. I AM DISAPPOINTED IN HONDA FOR PUTTING THEIR CUSTOMERS LIVES IN DANGER.

AFTER DRIVING ABOUT 10 MINUTES ORANGE STEERING WHEEL WITH EXCLAMATORY SIGN CAME ON DASHBOARD.WAS UNABLE TO TURN LEFT OR RIGHT BUT ONLY BACK AND FORWARD. THIS INCIDENT HAPPENED 3 TIMES.

TL* THE CONTACT OWNS A 2014 HONDA ACCORD. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE EFFORT TO OPERATE THE VEHICLE NORMALLY. ALSO, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. TAMERON HONDA (1675 MONTGOMERY HWY, BIRMINGHAM, AL) DIAGNOSED THAT THE POWER STEERING GEAR BOX WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

LOST ALL POWER STEERING ON HIGHWAY. STEERING WHEEL WAS VERY VERY HARD TO TURN.

TL* THE CONTACT OWNS A 2014 HONDA ACCORD. THE CONTACT STATED THAT THE POWER STEERING FAILED. WHILE ATTEMPTING TO TURN THE STEERING WHEEL, IT WAS UNABLE TO TURN. THE VEHICLE WAS TOWED TO LINDSEY HONDA (5959 SCARBOROUGH BOULEVARD COLUMBUS, OHIO 43232 PHONE: 614-864-0520) WHERE A DIAGNOSTIC TEST LOCATED A FAILURE CODE AT THE ELECTRONIC POWER ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,000.

WHILE DRIVING THE EPS INDICATOR CAME ON AND THE POWER STEERING BECAME INOPERABLE. TOOK THE 2014 ACCORD TO THE HONDA WORLD DEALERSHIP WHERE A ERROR CODE 53-01 WAS RECORDED. HONDA WORLD DEALERSHIP IN LOUISVILLE KY SAID THEY COULD FIND NOTHING WRONG. RELEARNED THE TORQUE SENSOR POSITION. WORKED OK FROM 6-2-2017 TO 6-11-2017. WHILE DRIVING THE EPS INDICATOR CAME ON AND THE POWER STEERING BECAME INOPERABLE AGAIN ON 6-11-2017. WILL TAKE BACK INTO THE HONDA WORLD DEALERSHIP. THIS IS A SAFETY ISSUE THAT IS WELL DOCUMENTED. HONDA DOES NOT SEEM TO WANT TO CORRECT A SAFETY ISSUE IN THE PRODUCTION OF THE ACCORD.

I WAS DRIVING IN THE LEFT HAND LANE ON THE HIGHWAY AND THE STEERING WENT STIFF. THE STEERING WARNING LIGHT CAME ON. THE CAR HAD NO POWER STEERING. I MOVED INTO THE RIGHT HAND LANE, EXITED THE HIGHWAY AND MADE IT HOME. I DIDN'T HAVE AN ACCIDENT BUT THE CAR WAS EXTREMELY HARD TO STEER, ESPECIALLY AT SLOWER SPEEDS. WHEN I RESTARTED THE CAR THE NEXT DAY, THE WARNING LIGHT WAS OFF AND THE POWER STEERING WORKED. I THEN TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THERE WAS A FAULT CODE FOR THE STEERING. THEY COULDN'T DUPLICATE THE PROBLEM SO THEY ERASED THE FAULT CODE, REBOOTED THE COMPUTER AND SAID IT MIGHT FIX THE PROBLEM BUT IF NOT THE EPS (ELECTRONIC POWER STEERING) RACK WOULD NEED TO BE REPLACED FOR THE ESTIMATED COST OF $2140. THE ACCORD HAD 60,900 MILES ON IT WHEN THIS MALFUNCTION OCCURRED; 235 MILES LATER, I LOST POWER STEERING AGAIN AND HAD THE REPAIR DONE.

WHILE DRIVING MY POWER STEERING WENT OUT MAKING IT HARD TO MOVE THE WHEEL AND VERY DIFFICULT TO TURN A CORNER. THE EPS LIGHT ON DASHBOARD LIT UP. I PULLED OFF TO THE SIDE OF THE ROAD AND TURNED OFF CAR, THEN TURNED IT BACK ON AND POWER STEERING WORKED. THE NEXT DAY THE SAME THING HAPPENED. I HAD MY CAR TOWED TO A HONDA DEALERSHIP AND THEY TRIED SEVERAL TIMES TO DUPLICATE THE PROBLEM. THEY FINALLY GOT IT TO HAPPEN AGAIN. FIRST REMOVED A REMOTE STARTER, THOUGHT THAT WOULD FIX IT. I PICKED UP MY CAR AND WHILE DRIVING AT HIGH SPEED ON HIGHWAY IT HAPPENED AGAIN. BROUGHT IT BACK TO THE DEALER AND THEY SAY THE NEXT THING IS TO REPLACE POWER STEERING COLUMN FOR $2200. THEY ARE NOT EVEN SURE IF THIS WILL SOLVE THE PROBLEM. VERY DANGEROUS AND I SEE THAT OTHER PEOPLE HAVE ALSO REPORTED THIS PROBLEM

POWER STEERING FAILED HAD TO WHILE TAKING A TURN. I HAD TO TURN OFF ENGINE & RESTART IT TO MAKE IT WORK AGAIN

THE POWER STEERING STOPPED WORKING AFTER PARALLEL PARKING MAKING THE VEHICLE INOPERATIVE. AT HIGHWAY SPEEDS THIS WOULD HAVE BEEN EXTREMELY DANGEROUS

MY 2014 HONDA ACCORD EX-L WAS PARALLEL PARKED IN A NEIGHBORHOOD, I TURNED IT ON AND STARTED TO TURN THE STEERING WHEEL TO THE LEFT TO EXIT THE PARKING SPACE. THE FIRST TURN OF THE STEERING WHEEL HAD NO PROBLEM, BUT AS I PRESSED ON THE ACCELERATOR I MOVED 5 FEET FORWARD AND THEN I HEARD A SERIES OF CLICKING NOISES COMING FROM THE DASHBOARD AND THE STEERING BECAME IMPOSSIBLY DIFFICULT TO TURN, AND THE ELECTRONIC POWER STEERING (EPS) LIGHT ON THE DASHBOARD ILLUMINATED. I TRIED TO TURN MY VEHICLE OFF AND ON AGAIN, BUT EVERY TIME I TURNED THE CAR ON, THERE WERE A SERIES OF CLICKS AND THE STEERING WOULD REMAIN EXTREMELY DIFFICULT TO TURN WITH THE EPS LIGHT STAYING LIT. I HAD TO HAVE THE CAR TOWED, AND THE HONDA DEALERSHIP TOLD ME THE EPS CONTROL UNIT FAILED AND WAS REPLACED. I HAD DRIVEN OVER 100 MILES THAT DAY ON BUSY HIGHWAYS AT HIGH SPEEDS AND IF THIS FAILURE WOULD HAVE HAPPENED ANY OTHER TIME THROUGHOUT THE DAY I MOST CERTAINLY WOULD HAVE GOTTEN INTO AN ACCIDENT.

LOSS OF POWER STEERING WHILE TURNING AT A CURVE. WELL KNOWN ROAD, IN MY NEIGHBORHOOD, UP A HILL. DRIVE IT DAILY. TO AVOID HITTING, CLIMBED ON CURB, , TOOK ENTIRE STRENGTH I HAD TO PUT VEHICLE BACK IN STRAIGHT LINE. AS A RESULT CAR SUFFERED MINOR DAMAGE, I PULLED SOME MUSCLES I NEVER KNEW I HAD. I BARELY AVOIDED HITTING THE A BILLBOARD SIGN HEAD ON. I AM GRATEFUL FOR THERE BEING NO PEDESTRIANS ON THE SIDEWALK, AS IT IS CLOSE TO AN ELEMENTARY SCHOOL. FLUID LEAKED FROM CAR AFTERWARDS. I NEVER HAD ISSUES WITH THE CAR PRIOR, HAD IT FOR A YEAR, A BRAND NEW LEASE. HONDA DEALERSHIP SAID ALL THE DAMAGE IS FROM THE IMPACT TO CURB. CANNOT FIND FAULTS. DANGEROUS SITUATION.