2007 Honda Civic Air Bags

POTENTIAL DEFECTIVE AIR BAG , POSSIBLE UNLAWFUL AIRBAG TAMPERING

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I USED YOUR SITE TO SEE IF THERE WAS ANY RECALLS ON THIS CAR AND YOUR SITE SAID THERE ARE 0 RECALLS. SO THERE FOR YOUR SITE IS FALSE AND DOES NOT KEEP AN ACCURATE TRACK OF RECALLS. THIS SPECIFIC CAR AND OTHERS HAVE HAD RECALLS ON THE PASSENGER SIDE AIR BAG.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL IT'S BEEN 5 MONTHS SINCE RECALL ISSUED.

SENT HONDA SIGNATURE CARD ON JULY 25, 2016 REGARDING NHTSA RECVALL 16V-346 AND HAVE STILL NOT BEEN CONTACTED TO HAVE THE RECALL ITEM FIXED. NOT ACCEPTABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

AIR BAG LIGHT ON, DEALER DOESN'T HAVE PARTS, CAN'T DRIVE CAR HONDA CASE # 05125120, PROMISED CALL BACK FROM CASE MANAGER THAT NEVER HAPPENED. DO NOT HAVE ALTERNATE TRANSPORTATION. AIR BAG LIGHT JUST STAYED ON ONE DAY, NO SPECIFIC CONDITION APPLIED.

TAKATA RECALL- IT HAS BEEN 60+ DAYS SINCE THE RECALL WAS ISSUED AND HONDA TELLS ME THAT THEY HAVE NO IDEA WHEN PARTS WILL BE IN. THEY HAVE FAILED TO ASSIGN ME A CASE MANAGER TO REVIEW MY RENTAL REQUEST IN A TIMELY MANNER. WE HAVE 4 PASSENGERS DAILY IN THIS CAR (2 ADULTS IN FRONT, 2 SMALL CHILDREN IN LARGE CAR SEATS IN THE BACK). WE CANNOT TRAVEL SAFELY AS THIS IS OUR ONLY CAR. WE CANNOT SIMPLY AVOID HAVING SOMEONE SIT IN THE PASSENGER SEAT. WE NEED A RENTAL WHICH HONDA SAID THEY WILL PROVIDE IN THIS TYPE OF SITUATION BUT THEY HAVE NOT TIMELY ASSIGNED US A CASE MANAGER TO REVIEW OUR REQUEST. THEY HAVE ADMITTED NO ETA ON THE PARTS. THEY TOLD US WE CAN RENT OUR OWN CAR, BUT WE CAN'T AFFORD THAT WITH NO END DATE IN SIGHT. THEY STATED WE ARE NOT AS IMPORTANT AS THE DRIVER SIDE RECALL. THEY HAVE NOT REMEDIED THE DEFECT IN A REASONABLE PERIOD OF TIME. I HAVE MADE A REPAIR APPOINTMENT BUT NO ETA ON PARTS. PLEASE HELP ME. I HAVE BEEN EXPERIENCING PANIC ATTACKS AND HAVE NEEDED MEDICAL ATTENTION FOR THE ANXIETY THIS HAS CAUSED IN MY DAILY LIFE, FOR THE PAST 2 MONTHS. THANK YOU. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.

TAKATA RECALL IT HAS BEEN THREE MONTHS SINCE THE TAKATA RECALL, AND APPROXIMATELY 6 WEEKS SINCE I RECEIVED MY RECALL LETTER IN THE MAIL (NOTE THE DELAY BEFORE CONSUMERS RECEIVED THIS CRITICAL SAFETY INFO). IT IS UNACCEPTABLE THAT ANY FRONT PASSENGERS' SAFETY IS AT RISK AND FOR SO LONG WITHOUT ANY REMEDY OR EVEN AN UPDATE FROM HONDA AS TO WHEN ONE MIGHT BE AVAILABLE. I HAVE CALLED LOCAL DEALERS AND IT SEEMS THEY TOO ARE UNSURE. HONDA SHOULD BE GIVING US TEMPORARY LEASES OR SOMETHING TO ENSURE SAFETY WHILE ALL THOSE AFFECTED WAIT. I HAVE BARELY USED MY CAR SINCE I RECEIVED THE NOTICE IN FEAR OF WHAT MIGHT HAPPEN SHOULD MY AIRBAGS DEPLOY, AND I HAVE NOT BEEN ABLE TO TRANSPORT A PASSENGER IN THE FRONT SEAT WITH ME FOR THE SAME REASON. AGAIN, THIS EXCESSIVE DELAY IS UNACCEPTABLE.

TAKATA RECALL ON JUNE 20, 2016, I NOTICED MY VEHICLE WAS RECALLED, AND I SPOKE TO THE DEALERSHIP WHO INFORMED ME THAT THEY DID NOT KNOW WHEN THE PART WOULD BE IN AND THAT THEY WOULD CALL ME. ON 7/26/2016, I CALLED FOR AN APPOINTMENT TO REPLACE THE AIR BAG - IN RESPONSE TO A LETTER I HAD RECEIVED FROM HONDA. I WAS SWITCHED TO THE PARTS DEPARTMENT, WHERE I WAS INFORMED THE PART IS ON BACK ORDER, AND THEY WILL CALL ME WHEN IT IS IN. THE LETTER ALSO ADVISED THAT I AVOID HAVING A PASSENGER SIT IN THE FRONT PASSENGER SEAT UNTIL RECALL REPAIR WAS COMPLETED. AS OF AUGUST 26, 2016, I HAVE NOT YET BEEN CALLED, AND I CANNOT TRANSPORT ANY PASSENGERS IN MY VEHICLE. THIS INCIDENT HAS INTERFERED SUBSTANTIALLY WITH MY USE AND ENJOYMENT OF MY VEHICLE, AND IT IS TAKING AN INORDINATE AMOUNT OF TIME TO REPAIR. I BELIEVE I SHOULD BE REIMBURSED FOR THE VEHICLE LOSS OF USE AS WELL AS HAVING THE AIR BAG INFLATOR REPAIRED.

TL* THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL: MY INITIAL CONTACT WITH HONDA OCCURRED AFTER RECEIVING MY RECALL THROUGH THE MAIL AROUND JULY 8TH. I AM CONTACTING YOU AFTER NUMEROUS EFFORTS IN CONTACTING THE HONDA RECALL CENTER IN REGARDS TO THE PASSENGER AIRBAG RECALL ON MY 2007 HONDA CIVIC. TO DATE I HAVE CALLED HONDA AMERICA THREE TIMES IN AN EFFORT TO OBTAIN A REPLACEMENT VEHICLE WHILE I AWAIT THE PARTS NEEDED TO FIX MY CAR, AND FAXED THEM AN ADDITIONAL TIME AFTER NO RESPONSE FROM THE CALL CENTER. I HAVE A FAMILY OF FIVE WHO USES THIS VEHICLE REGULARLY, THEREFORE I AM NOT ABLE TO LEAVE THE PASSENGER SEAT UNOCCUPIED, AS SUGGESTED. AS A RESULT, I HAVE BEEN UNABLE TO DRIVE MY CAR FOR NEARLY A MONTH, AND HAVE BEEN BORROWING CARS FROM FRIENDS AND FAMILY. EACH TIME I CALL HONDA CORPORATE I AM ADVISED THAT MY CASE WILL BE FORWARDED TO A CASE MANAGER, WHO WILL CONTACT ME TO AUTHORIZE A RENTAL VEHICLE. AFTER NEARLY A MONTH SINCE MY INITIAL CONTACT I HAVE NOT HEARD ANYTHING FROM A SUPERVISOR. AFTER MY LATEST CALL THIS MORNING I WAS TRANSFERRED TO A SUPERVISOR WHO MAINTAINED THAT THERE WAS NOTHING ELSE SHE COULD DO AT THIS TIME, AND THAT I WOULD HAVE TO CONTINUE TO WAIT TO HEAR FROM A CASE MANAGER. I UNDERSTAND THAT MILLIONS OF VEHICLES HAVE BEEN AFFECTED BY THIS RECALL, HOWEVER AFTER THIS LONG I CAN NO LONGER GO WITHOUT A VEHICLE. I AM SENDING THIS MESSAGE IN HOPES TO REMEDY THIS ISSUE, OR FOR A REPRESENTATIVE TO BE MADE FULLY AWARE OF HONDA'S UNCOOPERATIVE NATURE FOR THE SAFETY OF MY FAMILY, OR THE BURDEN WE HAVE HAD TO ENDURE. DUE TO THE AGE AS WELL AS THE MILEAGE OF MY VEHICLE IT SEEMS THAT THE AIRBAG INTERNALS MAY HAVE SIGNIFICANT WEAR.

SRS LIGHT CAME ON IN MY 2007 HONDA CIVIC LX. TOOK IT INTO DEALERSHIP AND RESET THE CODE. HONDA SAID MY SRS LIGHT BEING ON MEANS THE DRIVER AND PASSENGER AIRBAG WOULD NOT DEPLOY IF IN ACCIDENT. HONDA RESET MY LIGHT AND SAID TO COME BACK IF THE LIGHT CAME ON AGAIN. SRS LIGHT CAME BACK ON AS SOON AS LEFT DEALER. CALLED HONDA DEALERSHIP AND THEY SAID TO COME BACK AND THEY WOULD REPLACE MY AIRBAG AT NO COST. ONCE AT DEALERSHIP THEY SAID IT WOULD BE $685.40 FOR CABLE REEL AND $833.43 FOR PARTS FOR DRIVERS AIRBAG. I FEEL THIS IS A DEFECTIVE PRODUCT WHICH HONDA IS FAILING TO ADDRESSING LEAVING PEOPLE WHO DO NOT HAVE $1500 TO PAY THEM TO FIX THEIR DEFECTIVE AIRBAG EQUIPMENT HAVING TO DRIVE A DANGEROUS CAR. EXTREMELY DISAPPOINTED WITH THE RUNAROUND AND INCONSISTENT INFORMATION HONDA DEALERSHIP PROVIDED. I DID NOT DECLINE FOR THEM TO FIX MY AIRBAG AND CABLE REEL, I COULD NOT AFFORD THEIR QUOTED COST OF $1,500 FOR THEM TO FIX THE AIRBAGS IN MY CAR. I CANNOT UNDERSTAND HOW THEY ARE NOT COVERING THIS ISSUE WHEN THERE WAS A RECALL FOR THIS SAME DEFECT IN THE ACCORD.

TAKATA RECALL 13 AUGUST 2016 (6:45 PM) I RECEIVED NOTIFICATION FROM THE HONDA RECALL DEPARTMENT BY MAIL ON FRIDAY, JULY 22, 2016 THAT THE PASSENGER AIRBAG ON MY 2007 HONDA CIVIC NEEDED TO BE REPLACED AND THAT PARTS WOULD NOT BE AVAILABLE UNTIL LATE SUMMER OR FALL. THE NOTICE SPECIFIED THAT I SHOULD NOT ALLOW ANYONE TO RIDE IN THE FRONT PASSENGER SEAT. I IMMEDIATELY CALLED THE CUSTOMER SERVICE RECALL LINE AT (888) 234-2138) AND INFORMED THE SUPPORT TECHNICIAN THAT MY HUSBAND IS A PERMANENTLY DISABLED VETERAN (MAJOR USAR RETIRED) WHO CANNOT RIDE IN THE BACK SEAT BECAUSE OF HIS DISABILITY AND WHO NOW CANNOT RIDE IN THE FRONT SEAT DUE TO THE RISK OF THE THE AIRBAG DEPLOYING. THE SUPPORT TECHNICIAN SAID SHE WOULD ESCALATE A REQUEST FOR A LOANER CAR AND THAT A CASE MANAGER WOULD CONTACT ME WITHIN 2-3 BUSINESS DAYS. THIS CALL NEVER CAME. I CALLED THE HONDA RECALL LINE AGAIN ON SATURDAY, JULY 29, 2016; I RECEIVED AN APOLOGY AND WAS AGAIN TOLD THAT A SECOND REQUEST WOULD BE PUT THROUGH AND THAT A CASE MANAGER WOULD CONTACT ME IN 2-3 BUSINESS DAYS. AGAIN, NO CALL CAME. DURING THIS PERIOD MY HUSBAND AND I WERE FORCED TO RENT A CAR FOR FOUR DAYS IN ORDER TO VISIT HIS 93-YEAR OLD MOTHER FOR HER BIRTHDAY. I CALLED THE HONDA RECALL LINE AGAIN ON WEDNESDAY, AUGUST 10, 2016. I RECEIVED ANOTHER APOLOGY, AND THIS TIME THE SUPPORT TECHNICIAN TRANSFERRED ME TO THE ESCALATIONS DEPARTMENT. THE PERSON I SPOKE TO SAID THAT SHE WOULD PUT A FLAG ON THE LOANER REQUEST THAT SPECIFIED THE REQUEST WAS A "MEDICAL EMERGENCY." FOUR WEEKS HAVE PASSED SINCE MY FIRST REQUEST. MY HUSBAND AND I NEED NHTSA TO INTERVENE ON OUR BEHALF TO GET A LOANER/RENTAL VEHICLE FROM HONDA AS SOON AS POSSIBLE SO THAT WE CAN RESUME OUR NORMAL DAILY ACTIVITIES WITHOUT FEAR OF INJURY. FINALLY, IF NHSTA CAN OFFER US SOME ADVICE ON WHOM TO CONTACT FOR CONGRESSIONAL SUPPORT, PLEASE DO SO. THANK YOU.

TAKATA RECALL- I WAS PARKED IN MICHAELS CRAFT STORES PARKING LOT. I PULLED FORWARD TO LEAVE I DIDNT SEE THE CURB/MEDIAN/SIDEWALK IN FRONT OF ME. WHEN I PULLED FORWARD I HIT THEM AND BOTH OF MY AIR BAGS WENT OFF. I BRUISED MY FOREARMS, HURT MY LEFT PINKIE/HAND AND MY BACK HAS BEN HURTING ME. I KNOW THEIR IS A RECALL ON MY AIRBAGS BUT IM NOT SURE IF MY AIRBAGS GOING OFF SO EASILY HAD ANYTHING TO DO WITH IT.

I CALLED IT HAVE THE PARTS ON MY AIR ORDER. I WAS NOT GIVEN ANOTHER CAR TO DRIVE UNTIL MY AIR BAGS ARE REPLACED AND FIX. I HAVE SMALL CHILDREN ANYTHING COULD HAPPEN AND ALL THE SERVICE REP TOLD ME IS TO NOT HAVE ANYONE RIDING IN THE PASSENGER SIDE OF MY CAR THAT I PAY FOR EVERY MONTH. I DO NOT THINK THIS IS A SAFE WAY TO KEEP YOUR CUSTOMER SAFELY ON THE RODE. I AM SURE THAT YOU WOULD NOT PLACE YOUR KIDS IN DANGER WHY SHOULD I HAVE TOO?

TL* THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 HONDA CIVIC. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. THE PASSENGER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED HIP INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE FAILURE MILEAGE WAS 170,000.

LETTER FROM CONGRESSWOMAN FOXX ON BEHALF OF CONSTITUENT RE AIR BAG DEPLOYMENT AND A RECALL SHOULD BE ISSUED. *SMD THE CONSUMER STATED THE AIR BAGS DEPLOYED FOR NO REASON. *JB