174 complaints reported

2017 Honda CR-V Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
174
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Apr 2019

THE SYSTEM PRODUCES FALSE POSITIVES AND TRIGGERS WARNINGS WHEN NO OBSTRUCTIONS ARE PRESENT, WHEN CRUISE CONTROL IS ON HIGHWAY SPEED FLUCTUATES WITHOUT ANY VEHICLES NEAR BY. THE SYSTEM CAUSES NUMEROUS WARNING MESSAGES RANDOMLY. THE SCREEN GOES BLACK AND I HAVE TO TURN THE CAR OFF AND THEN ON TO FIX THE PROBLEMS. CAR BRAKES WITHOUT PEOPLE ASSISTANCE. ALL THIS PROBLEMS HAPPEN A RANDOM TIMES AND WHILE DRIVING.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2019
Mar 2019

VEHICLE IS UNABLE TO START AFTER SHUTDOWN WITH NO DIAGNOSED CAUSE. AFTER SUCCESSFUL SHUTDOWN (PARKED), VEHICLE WILL BE UNABLE TO BATTERY START, WITH LIGHTS AND DASHBOARD ELECTRONICS FLASHING AND STARTER UNABLE TO ENGAGE WHEN PRESSING START BUTTON WITH BRAKE PEDAL DEPRESSED. VEHICLE REQUIRES JUMP START FOR SUCCESSFUL START UPON SYMPTOMS APPEARING. VEHICLE HAS BEEN BROUGHT TO HONDA DEALERSHIPS SEVERAL TIMES FOR DIAGNOSIS AND SERVICE, BUT NO IDENTIFIABLE CAUSE HAS BEEN FOUND. UPON LATEST VISIT, CAR WAS UNABLE TO START IMMEDIATELY AFTER PARKING CAR AT DEALERSHIP. DEALERSHIP DIAGNOSED BATTERY (NORMAL, GR8, ED-18 TESTS) AND BOTH TESTS PASSED WITH NORMAL PARAMETERS. DEALERSHIP PERFORMED PARASITIC DRAW TEST WITH NO ABNORMAL DRAW FOUND. DEALERSHIP APPLIED HONDA TECHNICAL SERVICE BULLETIN (TSB) 17-032 AND DID NOT FIX PROBLEM. THIS PROBLEM OCCURS SEEMINGLY AT RANDOM INTERVALS AND WITH NO PATTERN TO WHAT COULD CAUSE THE BATTERY TO BE UNABLE TO START THE CAR. PROBLEM APPEARS AFTER PARKING WITH OR WITHOUT PARKING BRAKE ENGAGED PRIOR TO SHUTDOWN, AFTER NO DRIVING ACTIVITY FOR SEVERAL WEEKS, AND ALSO AFTER DRIVING FOR SEVERAL HOURS PRIOR TO SHUTDOWN. NO ACCESSORIES OR LIGHTS ARE LEFT ON OR PLUGGED IN TO THE CAR'S ELECTRICAL SYSTEM DURING PERIODS OF NO DRIVING ACTIVITY. THIS PROBLEM SUGGESTS THAT THERE IS AN UNDIAGNOSED ISSUE WITH THE ELECTRICAL SYSTEM ON THIS VEHICLE. HONDA AT THIS TIME SEEMS UNWILLING OR UNABLE TO REMEDY THE ISSUE EVEN THOUGH IT PRESENTS A SAFETY ISSUE - THE INABILITY TO START/MOVE VEHICLE AFTER DRIVING.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2019
Mar 2019

BATTERY DIES AFTER SITTING FOR 5+ DAYS. NEW BATTERY INSTALLED, SAME ISSUE. TSB-032 HAS BEEN APPLIED, STILL HAVE THE PROBLEM.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2019
Mar 2019

THE PUSH-BUTTON START DOES NOT ENGAGE ON THE FIRST TRY QUITE OFTEN. IT THEN TAKES THREE OR FOUR PRESSES, REMOVING AND REAPPLYING THE BRAKE PEDAL, TO GET THE IGNITION TO ENGAGE. I HAVE NOT NOTICED ANY PATTERN TO THE FAILURES, SUCH AS COLD ENGINE, WEATHER CONDITIONS. THIS IS NOT A SINGLE EVENT SO HOW DO I ANSWER WHEN? THE DEALER WAS ADVISED REPEATEDLY OF THE PROBLEM BUT WILL NOT EVEN ACKNOWLEDGE THE PROBLEM -ALTHOUGH I DON'T KNOW IF YOU CONSIDER IT A SAFETY PROBLEM. IT HAS PERSISTED FROM WHEN IT WAS BRAND NEW MARCH 2017 UNTIL NOW.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2019
Feb 2019

VEHICLE DOES NOT SHUT DOWN WHEN TURNED OFF. THIS CAUSES A HIGH PARSITIC DRAW ON THE BATTERY WHICH CAUSES THE VEHICLE NOT TO START IN A MATTER OF HOURS. HONDA POSTED A SERVICE BULLETIN STATING WHAT THE PROBLEM IS AND HOW TO FIX IT..SERVICE BULLETIN 17-032. THE SERVICE MANAGER STATED HE NEVER HEARD OF IT. THEN HE WENT ON TO SAY EVEN IF THERE IS A SOFTWARE UPDATE, HONDA WILL NOT ALOW HIM TO DO IT UNLESS ABSOLUTELY NECESSARY BECAUSE OF THE LABOR CHARGE TO HONDA. MY BATTERY BLEW UP RELEASING TOXIC GASSES FILLING THE EXTERIOR OF THE CAR WHICH CONTAIN MY WIFE AND KIDS AT THE TIME. THEY GAVE ME A NEW BATTERY.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2019
Feb 2019

ELECTRICAL SYSTEM GOES ON AND FLASHES ALL WARNINGS ON THE DASHBOARD. CAR WON'T START CONSISTENTLY, AND IF LEFT OVERNIGHT, WON'T START AT ALL, ALMOST LIKE A DEAD BATTERY. WHEN I TAKE IT TO THE DEALER, THE BATTERY IS FINE. CAR IS DANGEROUS AS IT TURNS OFF WHILE ON THE ROAD.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2019
Feb 2019

DISPLAY FLICKERS AND YOU CAN'T DO ANYTHING ON THE DISPLAY

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2019
Jan 2019

TL* THE CONTACT OWNS A 2017 HONDA CR-V. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO OPERATE AS INTENDED ON SEVERAL OCCASIONS WHILE THE VEHICLE WAS BEING DRIVEN. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS ILLUMINATED ON AND OFF. THE CONTACT ALSO STATED THAT THE TOUCH SCREEN FOR THE VEHICLE CONTROLS AND THE CRUISE CONTROL WERE INOPERABLE. THE VEHICLE WAS TAKEN TO UMANSKY HONDA (LOCATED AT 960 HILTON HEIGHTS RD, CHARLOTTESVILLE, VA 22901, (888) 686-9143) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2018
Jan 2019

WHILE DRIVING FOR OVER 3 HOURS ON THE INTERSTATE AT 70MPH ALL THE IDIOT LIGHTS COME ON BLINKING AND SHOWING THAT ALL SYSTEMS ARE OFF. STOPPING THE CAR AND SHUTTING OFF THE CAR AND RESTARTING ALL IS RESTORED TO NORMAL. THIS HAS HAPPEN 4 TIMES. THE DEALER HAS NOT BEEN ABLE TO DUPLICATE THIS. I AM TO TAKE A MOVIE IF IT HAPPENS AGAIN. I WON'T BE GOING THAT FAR UNTIL AUGUST RETURNING IN SEPTEMBER. THIS HAS HAPPENED ON THIS TRIP ONLY.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2018
Jan 2019

MY HONDA 2017 CRV WAS PARKED ALL NIGHT.WHEN I WENT OUT THIS MORNING ALL THE WINDOWS AND THE SUN ROOF WERE OPEN.WY KEY FOB WAS ON A TABLE BY ITSELF AND MY WIFE'S. WAS IN HER PURSE.I WAS OUTSIDE AT MIDNIGHT AND ALL WAS OK.ON THE INTERNET I FOUND THAT I WAS NOT ALONE AND HONDA WILL NOT ACKNOWLEDGE THE PROBLEM.MY SEATS AND CONSUL WERE VERY WET.THIS COULD LEAD TO THEFT AND A LOT OF DAMAGE.PLEASE CONTACT HONDA AS CONSUMERS COMPLAINTS GO UNANSWERED. THANK YOU.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2019
Dec 2018

THE HONDA CR-V 2017 TOURING MODEL HAS EXPERIENCED SEVERAL KEYLESS REMOTE TRANSMITTER ERROR MESSAGES ON THE DASHBOARD DISPLAY. THE LAST TIME THIS PROBLEM HAPPENED WAS ON DECEMBER 24, 2018 AT AROUND 5:00 PM AND THE ENGINE WOULD NOT STOP RUNNING. WITH THE VEHICLE IN PARK I PUSHED THE START/STOP BUTTON REPEATEDLY WITH MY FOOT ON AND OFF THE BRAKE PEDAL. THE ONLY WAY I COULD GET TNE ENGINE TO STOP RUNNING WAS TO WALK AWAY FROM THE VEHICLE WITH THE KEYLESS REMOTE TRANSMITTER AND HAVE THE PASSENGER PUSH THE START/STOP BUTTON. I TOOK THE VEHICLE INTO THE HONDA DEALER ON DECEMBER 26, 2018 AND THEY SAID - "NO PROBLEM FOUND AT THIS TIME". THE VEHICLE WAS STATIONARY THE ENTIRE TIME OF THIS INCIDENT.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2018
Nov 2018

BATTERY WAS DEAD AFTER PARKING ON STREET, HAD TO CALL FOR EMERGENCY ROAD SERVICE TO JUMP CAR. THERE WAS NO EXCESSIVE USAGE OF BATTERY OR ELECTRONICS IN THE CAR

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2018
Oct 2018

VEHICLE WAS PARKED OVER NIGHT IN THE MORNING THE BATTERY WAS COMPLETELY DRAINED I LEFT NO LIGHTS ON THERE WAS NO REASON FOR A DRAINED BATTERY ON A NEW CAR. AFTER JUMP STARTING THE CAR IT HAS NOW ISSUES LIKE A HARD START AS IF THE BATTERY IS DEAD MY INTERIOR LIGHTS DIMWHEN AT STOP LIGHT THE LOSS MITIGATION WARMING COMES ON BUT ALL MY EXTRAS EXTRA FOR THE STEERING HELP ARE OFF OT FEELS AS IF IT'S GOING TO DIE AT A LIGHT AND MY MPG WENT FROM 25.9 TO NOW 19.8 THAT'S INSANE!! I AM TAKING TO HONDA DEALER TOMORROW THIS IS A YEAR OLD HONDA

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2018
Oct 2018

PARASITIC BATTERY DRAIN, VEHICLE BATTERY DRAINS AFTER 2 DAYS OF NON USE

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2018
Oct 2018

THE "INFOTAINMENT" OR NAVIGATION SCREEN MALFUNCTIONS AND TURNS ITSELF OFF. THIS RESULTS IN LOSS HEATING AND COOLING CONTROLS AS WELL AS OTHER IMPORTANT SAFETY FUNCTIONS.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2018
Sep 2018

FOR THE SECOND TIME, AFTER LEAVING THE VEHICLE PARKED FOR 3-5 DAYS THE BATTERY HAS BEEN DRAINED AND UNABLE TO START THE ENGINE.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2018
Sep 2018

CAR LEFT IN PARKING LOT FOR FOUR DAYS. CAR WOULD NOT CRANK OR START. BATTERY SERVICED BY AAA, JUMP STARTED SUCCESSFULLY. NO OBVIOUS CLAMPS, WIRE, ALTERNATOR PROBLEM. CAR EVALUATED AT HONDA BURLINGTON DEALER. NO PROBLEMS FOUND. NO CAUSE FOR BATTERY FAILURE GIVEN. SERVICE CLERK AT DEALERSHIP AND AAA BATTERY SERVICE PERSON INDEPENDENTLY SUGGESTED THAT CAR SHOULD NOT BE LEFT UNPROVEN FOR MORE THAN A FEW DAYS AS BATTERY FAILURE HAS BEEN FOUND, WITHOUT AN OBVIOUS CAUSE. EVIDENTLY HONDA SERVICE BULLETIN # 17-032 ADDRESSES THIS ISSUE BUT NEITHER THE GENERAL HONDA CUSTOMER HOTLINE NOR THE BURLINGTON MASS DEALERSHIP ACKNOWLEDGE THIS WITH MY VEHICLE.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2018
Sep 2018

VEHICLE WAS PARKED IN GARAGE FOR A FEW DAYS OVER HOLIDAYS. WHEN LEAVING TO MEET RELATIVES AT A RESTAURANT, THE CAR WAS COMPLETELY DEAD. BATTERY WAS AT 3.3 VOLTS. CALLED THE HONDA DEALER AND HE SUGGESTED HONDA'S FREE SERVICE; ALSO, MAYBE THE CAR SHOULD BE DRIVEN DAILY. (?!) I ASKED IF I COULD REMOVE THE BATTERY AND CHARGE IT WITH MY BATTERY CHARGER. HE SAID THAT WOULD BE OK. I CHARGED OVERNIGHT ON TRICKLE CHARGE. THE NEXT DAY THE BATTERY WAS AT 13 VOLTS. I PUT IT BACK IN THE CAR, WAITED 10 MINUTES FOR ALL SYSTEMS TO BOOT UP AND TOOK IT FOR A DRIVE. SEEMED ALRIGHT. LOOKING ONLINE, I NOTICED A HONDA TECHNICAL SERVICE BULLETIN (17-032) REFERRING TO PARASITIC BATTERY DRAIN AND MY VIN FIT THE PARAMETERS. I NOW HAVE AN APPOINTMENT WITH THE DEALER TO CHECK IT OUT. SURPRISINGLY, THE SERVICE MANAGER SAID THE DEALER HAD NOT HEARD OF THIS BULLETIN AND WAS NOT AWARE OF THIS PROBLEM. I HAD ASSUMED HONDA WOULD DISTRIBUTE ALL BULLETINS TO ALL DEALERS, BUT APPARENTLY THAT'S NOT THE CASE. HOPEFULLY THE SOFTWARE UPDATES WILL FIX THIS PROBLEM.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2017
Aug 2018

BOUGHT THE CAR APRIL OF 2017, AFTER A FEW MONTHS CAR WENT DEAD JUMP START IT AND TOOK IT TO THE DEALER FOR DIAGNOSTIC. DEALER REPLACES THE BATTERY, NOT MUCH EXPLANATION WHY. THE PROBLEM HAPPEN 2 MORE TIMES, HAD TO JUMP START CAR AGAIN TOOK IT BACK TO THE DEALER BUT THIS TIME DEALER TELLING ME THAT THE CAR NEEDS TO BE DRIVEN REGULARLY AND ALSO ON A CERTAIN DISTANCE SO THAT BATTERY WILL BE CHARGED UP COMPLETELY. AND WAS TOLD TO BUY A PORTABLE CHARGER, THE PROBLEM IS I BOUGHT THIS CAR SUPPOSEDLY FOR WEEKEND USE ONLY, NOW I AM REQUIRED TO DRIVE IT AROUND JUST TO CHARGE THE BATTERY.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2017
Aug 2018

WHILE MY CAR WAS PARKED OVERNIGHT, THE FRONT WINDOW WENT DOWN AND THE CLOCK ROLLED BACK 30MINUTES

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2018
Aug 2018

BATTERY WENT TOTALLY DEAD. DROVE 1.5 HR .AWAY FROM HOME VEHICLE SAT FOR 7 HR. RETURNED TO THE CAR AND DEAD. HAD TO BE JUMPED BY SECUIRTY. DROVE HOME STARTED IT A FEW TIMES AND THE NEXT DAY AND IT WAS FINE. I READ WHERE THERE IS A TSB 17-032. SOFTWARE BUG. DROVE TO WORK, WE'LL SEE IF IT STARTS TO GET HOME. GOING TO DEALERSHIP IN THE MORNING. NO DOCUMENTATION, SECURITY GUARD HAD ME FILL OUT A PAPER FOR THEIR RECORDS

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2018
Aug 2018

ON MORE THAN ONE OCCASION I'VE COME OUTSIDE TO DISCOVER ALL 4 OF MY 2017 CRV'S WINDOWS AND MOONROOF OPEN. I'VE GOTTEN RAIN DAMAGE BECAUSE MY WINDOWS AND ROOF ENDED UP OPEN DURING A MAJOR RAINSTORM. THE "VENTING' FEATURE OF THE CAR APPARENTLY WAS ACTIVATED WITHOUT MY KNOWLEDGE. I HAVE SINCE LEARNED (IN DISCOVERING SIMILAR COMPLAINTS ONLINE) THAT THIS IS A KNOWN AND COMMON PROBLEM. IT REPRESENTS A DEFECT IN THE DESIGN OF THE REMOTE KEY FOB. MY UNDERSTANDING IS THAT THERE IS NO WAY TO DISABLE THIS. THIS OCCURRED BOTH TIMES WHEN THE VEHICLE WAS STATIONERY, SOMETIME AFTER EXITING THE VEHICLE.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2017
Jun 2018

DURING MORNING COMMUTE 0655 HOURS DURING HEAVY DOWNPOUR ALL INSTRUMENT DASH LIGHTS STOPPED ILLUMINATION, I TURNED OFF DEFROSTER, RADIO AND WIPERS. I PULLED OFF EXPRESSWAY CAREFULLY AND AFTER SEVERAL MINUTES THE INSTRUMENT PANEL WAS RE ILLUMINATED. AT WORK I NOTIFIED HONDA DEALER OF INCIDENT. A SERVICE APPT. WAS MADE. SAFETY HAZARD

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2018
Apr 2018

FIVE TIMES THE BATTERY DRAINED COMPLETELY WITH NOTHING ON, AFTER SITTING UNUSED, GARAGED, OVER NIGHT OR AFTER ONE DAY UNUSED. AFTER THE SECOND INCIDENT THE DEALER REPLACED THE BATTERY. AFTER THE FOURTH INCIDENT, THE DEALER CHARGED THE BATTERY. AFTER THE FIFTH INCIDENT, ONE WEEK LATER, THE DEALER CHARGED THE BATTERY AND CLAIMED ONLY A .002 MILIAMP DRAW.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2018
Apr 2018

PURCHASED CAR 1/18. TOOK 10 DAY VACATION CAR WAS PARKED DURING THAT PERIOD. CAR BATTERY WAS DEAD WHEN WE RETURNED. HAD AAA JUMP CAR AND TOOK TO DEALER. BATTERY CHECKED AND TOLD BY DEALER IT WAS FINE 6 DAYS LATER BATTERY DEAD HAD HONDA SERVICE TOW CAR TO DEALER. HAD FOUND HONDA TSB 17-032 ONLINE DESCRIBING A BATTERY DRAIN FROM VSA MODULATOR. MADE COPY FOR DEALER BECAUSE THEY WERE 'UNAWARE OF PROBLEM' ASKED THEM TO FOLLOW THE TSB SOFTWARE UPGRADE PROCEDURE WHICH THEY DID BUT WHEN THEY TESTED BATTERY THERE WAS STILL A DRAIN SO THEY REPLACED THE BATTERY AND INFORMED ME I NEED TO DRIVE CAR EVERDAY TO KEEP IT CHARGED, THIS IS OUR SECOND CAR AND IS NOT DRIVEN EVERYDAY AND WE TRAVEL WHICH MEANS THE CAR MAY NOT BE DRIVEN FOR 10 DAYS OR MORE THE SERVICE ADVISOR INDICATED THAT WE NEED TO ACQUIRE A BATTERY CHARGER BECAUSE MOST LIKELY THE BATTERY WOULD BE DEAD. IT SEEMS THAT THE 2017 CRV HAS AN ELECTRIC BRAKE SYSTEM PROBLEM. IT PULLS ON THE BATTERY EVEN WHEN THE IGNITION IS OFF. IS HONDA GOING TO ISSUE A RECALL ON THIS PROBLEM. EVERYTIME I GET IN THE CAR I WONDER IF THE CAR WILL START AND THIS AN UNCOMFORTABLE FEELING FOR A BRAND NEW CAR WITH ONLY 540 MILES ON IT.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2018

Trend Over Time

Complaints by year

Quick Summary

The 2017 Honda CR-V has 174 Electrical System complaints on file. Review the timeline above for detailed owner experiences.